Duplex Scanning from Canon MX7600 Not Recognized in Acrobat 9 Pro

Question

I am trying to duplex scan in PDF docs with a new Canon MX7600 scanner. The utility that comes with the printer has a complete duplex scan utility which includes PDF docs, but limits the names to around 28 characters which is not enough for our naming conventions. Also, I cannot scan directly to Secure PDF's. Nor can I set it to automatically ask for Meta Tags.
The Acrobat Create PDF Scan only recognizes or offers the standard set which does not include duplex scanning. Canon tells me that the naming length limitation is built into the software design. They suggested that I contact Adobe and so I am.
How do I get Acrobat 9 Pro to duplex scan directly into Acrobat?
Thanks and all the best, Craig.

Answer 1

They sometimes monitor, particularly in the last month or so. However, most of the answers here come from users. In many cases you might find the answers from users to be more useful than from tech support, unless it is an off the wall problem no one has run into or tried. Typically when you scan from Acrobat, there is a settings selection on the window where you select to scan. That may be where you can find what you want. As far as I know, the information in the settings is only what is made available to Acrobat through the product twain driver.
The other suggestion to try to scan into another product, such as a graphics package, might help you get a better feel of what is possible. You might also check the manual if you have not done that already.