Duplexer no longer an option in print screen - hp officejet pro 8100

I have a HP Officejet Pro 8100 that came with a duplexer. Up until today, the duplexer has worked. I don't technically know that it's not working. But when I open up the print screen in open office, adobe, or any other program, it no longer gives me the option to print double sided. I have no idea what to do and there are no tutorials that explain how to correct this. Any help is appreciated.
Found out after trying to reinstall the printer software that because my OS updated to 8.1 from Windows 7, my printer is no longer compatible with my computer. Is that ridiculous or what? I messaged HP, though I have no warranty so I'm sure they'll deny any product support. That's okay, if need be I'll take my business elsewhere. I shouldn't have to pay for support on a product that they made obsolete on purpose. Businesses used to be all about a quality product. Oh how the times have changed. This is one expensive paper weight.
This question was solved.
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You're amazing! You're a genius! Where HP fell short in their customer service (via email), you really helped me out. All systems working now. Thank you! 

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
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