Duplicate/ambiguous addresses in iMS 6.3

I've just migrated from iMS 5.2 to iMS 6.3-1.04. Our old iMS used dirsync, so direct comparisons are difficult, but when email addresses which used to be considered unique are used in the new system, I'm getting the "duplicate/ambiguous" error.
Here's the sample LDAP from one of the affected users, who married, and carried two LDAP entries (serial numbers filed off):
dn: uid=abcde, ou=nsPeople, o=company.com, c=US
mailalternateaddress: [email protected]
mail: [email protected]
maildeliveryoption: forward
mailforwardingaddress: [email protected]
objectclass: mailrecipient
mailhost: mailhub.company.com
inetmail: yes
dn: uid=12345,ou=nsPeople,o=company.com,c=US
mailalternateaddress: [email protected]
mail: [email protected]
mailforwardingaddress: [email protected]
objectclass: mailrecipient
Our old iMS 5.2 system keyed only on "objectclass: mailrecipient" for valid entries, but when you send to "[email protected]" it had no problem forwarding to the Exchange address.
The new iMS 6.3 system views both as valid. Is there some way to set an LDAP filter on an attribute which will let iMS 6.3 pick out valid email? iMS 5.2 had the "local.imta.ugfilter", but iMS 6.3 has nothing like that I can find.
Any help is appreciated!
Chris

Hi,
dn: uid=abcde, ou=nsPeople, o=company.com, c=US
mailalternateaddress: [email protected]
mail: [email protected]
maildeliveryoption: forward
mailforwardingaddress:
[email protected]
objectclass: mailrecipient
mailhost: mailhub.company.com
inetmail: yes
dn: uid=12345,ou=nsPeople,o=company.com,c=US
mailalternateaddress: [email protected]
mail: [email protected]
mailforwardingaddress: [email protected]
objectclass: mailrecipient
Our old iMS 5.2 system keyed only on "objectclass:
mailrecipient" for valid entries, but when you send
to "[email protected]" it had no problem
forwarding to the Exchange address.Do you mean "objectclass: mailrecipient" or "inetmail: yes"? Both accounts have the former so wouldn't this have caused confusion with dirsync?
The new iMS 6.3 system views both as valid. Is there
some way to set an LDAP filter on an attribute which
will let iMS 6.3 pick out valid email? iMS 5.2 had
the "local.imta.ugfilter", but iMS 6.3 has nothing
like that I can find.Ideally you should be looking at cleaning up the duplicate addresses -- so having a one-to-one model (one email address per account). Anything else is bound to lead to problems in the future.
One thing you may want to try is to add the following to the inactive account:
"mailuserstatus: deleted"
From the Messaging Server Admin Guide:
"Sanity Checks on the LDAP Result: After the LDAP search has returned a result, it is checked to verify that there is only one entry in it. If there are more than one, each entry is checked to see if it has the right object class for a user or a group, a non-deleted status, and for users, a UID. Entries that do not pass this check are ignored. If the list of multiple entries is reduced to one by this check, processing proceeds. If not, a duplicate or ambiguous directory error is returned."
The one downside I can see with this is that if you run a commadmin purge or similar it could remove the entry (since its marked deleted) - this is something you would need to test.
Regards,
Shane.

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    Message was edited by: Alan Ordway

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