Duplicate clearing not active for id bupa dialog

Hi ,
Did data cleansing for temporary id with existing BP id,clearing case id has been generated.
When i checked case id in "CLEAR_INT" transacton code its giving message "duplicate clearing not active for id bupa dialog"
and not able to enter into the screen
Can anyone worked on such issue,plz reply.
Regards,
PV

Hello Ricky,
So the ASA NAT;s that server to a specific IP on the inside and also to a public ip address on the outside....
Now when you connect from outside you get that error message.. Does that happen with all the connection attempts??
Regards

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