Duplicate contacts & calendar items

Hello
I need some help please, I have a new I-phone which I have tried to sync with outlook on my pc via itunes. I do not have ME on it at present, I have tried deleating every thing but as soon as you sync it doubles up? What am I not doing? or doing wrongly?

Are you running Outlook 2003 or 2007, which are the only Outlook versions supported for syncing with the iPhone?
Are the contacts and calendar events duplicated on your iPhone only?
If so and your Outlook contacts and calendar events are correct, under the Info tab for your iPhone sync preferences below the Advanced section, select Contacts and Calendars for replace info on this iPhone followed by selecting Apply and then syncing. This will replace all contacts and calendar events on your iPhone with what is available in Outlook. This will be one time.

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How can I transfer my contacts, calendar items, notes etc. from one apple-id to another?

I moved from DK to the US and now I have created a US-apple-ID. How do I transfer all my contacts, calendar items, notes etc. from my DK-apple-ID to my new US-apple-ID?

Hey kristina rivera!
You will first want to export your contacts from iCloud using the following article:
iCloud: Export contact information as a vCard
http://support.apple.com/kb/PH3606
You will then want to log in to her iCloud account, then import the vCard file that had been exported from your iCloud account:
iCloud: Import a vCard
http://support.apple.com/kb/PH3605
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Duplicate Contacts / Calendars

We have 12 Blackberry devcies and are running BES 4.1.6.10. 25% of the devices have issues where calendar items or contacts are duplicated.
The only common thread seems to be that if you go into the options, you see duplicated Desktop lists. There does not seem to be a way of deleting the duplicate.
To fix the contacts issue I had to use the desktop manager software to clear out both Desktop lists then turn back on wireless sync on one of them, but I am trying to stay away from installing the desktop manager software as a matter of course because it seems to add no business value.
Is this a known issue and is there a way to fix this / prevent this because we have now had the green light to supply the rest of our 200+ sales force with Blackberrys however if this continues to happen then it is going to cause a major problem.
Thanks in advance
David

Hi Hi,
Which model and version of devices you are running with. If you see you have 2x Desktop in calendar & address book options, can you go to Options > Advanced Options > service books and see if you can find more than one Desktop [CICAL] and Desktop [Sync], which by default you should one have one each.
If so, I suggest you to wipe the BB (Options > Security Options > General Settings > wipe handset) of one of those affected user, remove and readd user back onto BES and perform a wireless activation again. DO NOT connect to Desktop Manager and see if this retify the issue.
If someone give you helpful hints, please click on Kudos.
If you issue is resolved, mark Accept Solution next to the resolution post.
Feel free to search www.blackberry.com/btsc to find your answers.

Duplicates & triplicate Calendar items on my ipad after using the iCloud..

i have duplicates Calendar items on my ipad after using the iCloud.. what am i doing wrong?? and how do i fix it?

This solved my triplicate calendar issue:
(short version)
Settings ==> iCloud. Turn off Calenders.
Delete exisiting calendar information when prompted.
Settings ==> iCloud. Turn on Calenders.
Restart Calender App.
(verbose version)
On your iOS devices go to Settings App ==> iCloud. Turn OFF Calendar Syncing. It will ask if you want to keep or delete previous Calendars on your phone, Choose Delete. Restart your Calendar app and see if it's squeaky clean. I had just birthdays and anniverseries. If you are still seeing items other than those (like birthdays) generated by the device then you are bringing in calendars from multiple sources. You'll need to turn off the other sources (if you have their entries duplicated already in the cloud).
Now go back to Settings ==> iCloud and turn the calender back on. Restart the Calendar app, everything should look good now.

Duplicate Outlook Calendar items on my iPad2-PINK & BLUE!

After I connected to iCloud I got duplicate calendar items - just on my iPad2, not on my PC's Outlook (2010). I now have Pink and Blue duplicate calendar items... Very pretty - but annoying. I see that Pink means from my pc - meaning before using iCloud, and blue meaning iCloud calendar and calendar items entered on the iPad2. Why do I get both? And who do items entered on the iPad2 NOT get synced over to Outlook? This kind of defeats the idea of syncing, if it doesn't go both ways, and it duplicates things.
Any ideas?
Thanks,
Larry

I found the answer.
1. plug the phone in to your computer or wall plug or this does not work!
2. Go to settings>Icloud> and turn off calander sync. Then delete all items. Now your iphone calendar should be blank.
3. Now got to Icloud.com and log in using apple ID.
4. Look at your calendar. On the left edit your calendars and remove all of them. Now your cloud calendar should be blank.
5. Now go back to your Iphone cloud setting and turn calandar sync on. After awhile your Iphone calander should match your Outlook calnder and your Icloud calander should too.

Can I manually sync new contacts & calendar items: laptop - over the air?

Sometimes I enter a new contact or calendar item on my laptop and dash out the door hoping it shows up on my phone. Often it's not there. Is there a way to manually push an over-the-air sync between my laptop and iPhone?

Apple recently updated the sync time interval between the Address Book and iCal on your Mac and the MM cloud to be faster than every 15 minutes.
After entering a new contact and/or calendar event in the Address Book and iCal on your Mac, you can select Sync Now.
Go to System Preferences > MobileMe.
Under the Sync tab for your MM sync preferences, select show status in menu bar.
After entering a new contact or calendar event, if you don't want to wait select Sync Now from the sync status in the menu bar. This will manually sync the Address Book and iCal on your Mac with your MM online address book and calendars, which should push the change to your iPhone's address book and calendar.

Duplicate Outlook Calendar Items after upgrade to os5

Hi,
   I upgraded to os 5 the other day on my Iphone 4. I have an MSN email account with an MSN calendar. I have a lot of daily calendar items which are like reminders. I usually delete that days recurring reminder each day or 2 to keep a clean calendar. After I upgraded I switched to the Cloud. After that sync, I have duplicate calendar items for EVERY item on my calendar back years ago. This includes both onetime items and recurring (daily ,weekly, yearly) items.
   I found an old post that said to turn off sync calendar and deletethe items off the phone then turn back on. Well, I went into setting>mail>cloud and turned off calendar sync and waited 10 minutes. It deleted the duplicates but kept all the rest. I then went and turned calendar syncback on and all the duplicates showed up again.
   Any ideas on how to get rid of the duplicates?

I found the answer.
1. plug the phone in to your computer or wall plug or this does not work!
2. Go to settings>Icloud> and turn off calander sync. Then delete all items. Now your iphone calendar should be blank.
3. Now got to Icloud.com and log in using apple ID.
4. Look at your calendar. On the left edit your calendars and remove all of them. Now your cloud calendar should be blank.
5. Now go back to your Iphone cloud setting and turn calandar sync on. After awhile your Iphone calander should match your Outlook calnder and your Icloud calander should too.

Duplicate contacts calendar in my iphone

i have MobileMe account and i has been use MobileMe to upload my contact and calendar. when i purchase a new macbook pro then use that's to sync my iphone, after sync, my iphone had two contact list and calendar list in my iphone. how to solve this problem??
thx a lot.... ...

I have a similar problem, but neither the advice above nor here: http://support.apple.com/kb/HT3677 have resolved it. I've been annoyed for some time now that all of my existing mobile me contacts are not appearing in Outlook (which is synced with a corporate Exchange Server) - everything works fine BTW on my Macs at home, it's just the Office environment that's a problem. Weirdly, new contacts entered in Outlook/Exchange do sync to Mobile Me - but not from iphone/mac/Mobile Me to Outlook. Thinking this may be because MobileMe is syncing with my Windows Address Book, rather than Outlook I imported my .pab file into Outlook and was at first delighted to see all my contacts appear there. My delight turned to horror when MobileMe then detected all these 'new' Outlook contacts creating hundreds of duplicates. The reason why the solution above doesn't work is because it assumes the problem is caused when syncing contacts for the first time to an iphone and not using the 'merge' option. This is NOT my problem. My problem is MobileMe itself now has hundreds of duplicate entries that it thinks are all different. Any suggestions how to fix it? I'd be thrilled to hear from you if you have....
Thanks in advance,
Huw

Transferring contacts, calendar items

Help! I am trying to transfer my contacts from my t-mobile wing which uses Windows Mobile Outlook to my blackberry 8320 . Any suggestions? Thanks!

If you were with TMobile and stayed with TMobile they should have the means to transfer contacts from the one to the other. I had an LG Dare and went to the BB 9530 remaining with Verizon and it was a ten minute or less process. They could have but "wouldn't" transfer all my ringtones and pictures but that is another issue.
You should be able to check with TMobile and have it done. It isn't something that would be a Verizon exclusive.
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BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
If there is a Theme on my Blackberry, Hedone it!
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If your issue has been solved, please mark the post that solved it for you!

BB 10 device will not synchronizer mail, contacts, calendar

Hi,
I have a user (userA) who has a BB 10 device. One day it just stopped synchronizing mail, contacts, calendar items.
Basic Troubleshooting done:
- Re-Initialized user on Mobility 2.0.1 build 53 server, NO DICE
- Security wipe on device, then relaoded OS with BB link desktop software, then deleted user from mobility, restarted mobility server, re-added user back to mobility server, re-added account back to BB 10 device, NO DICE
More Thorough Troubleshooting done:
- setup spare IOS device for userA, works! (but not ideal as this is just a wifi ipad only)
- setup my account on the BB 10 device in question, works! (but not ideal as this is userA's device and not mine)
- setup userA on a legacy BB 5 device, so a BES 5 server, and a BB bold. It syncs her contacts and calendar items, but not her mail items!!! Separate mobility system. =/
- Used the dsapp to forcibly remove the userA from the mobility server's database after I have deleted the userA from the server, then restarted the mobility server, does not seen to help
- checked userA's folder list in the "Edit Device settings" section on the Mobility server admin web page and it is empty. It should have a list of folders that you can select to sync to the device, but it is empty.
- ran several GroupWise checks on the userA's mailbox. Contents and structure. Also did a Structural Rebuild on her GW account. Did not seem to help. And no errors of significance detected.
Concluding thoughts:
- I think that it is userA account that is messed up. The BB 10 device works fine with other accounts.
- userA account works partially on a legacy BB 5 device
- But the strange thing is that userA account works on an IOS device
Current Mobility server:
Mobility 2.0.1 build 53
Current devices on Mobility server:
216 devices (13 Androids, 15 BB 10's, 75 IOS ipads, 112 IOS iphones, 1 IOS ipod)
Please, if anyone has come across this please comment back.
I wish I could post screenshots of userA account on the mobility server, but I didn't see the option here.
Thanks.

In article <[email protected]>, Aporzec wrote:
> user (userA) who has a BB 10 device. One day it just stopped
> synchronizing mail, contacts, calendar items.
You've done most of the basics I would of done, a very nice and
refreshingly complete troubleshooting process you've done so far. So
the following you may have done already. I use a BB Q10 myself on two
different GMS systems and haven't had such a problem.
- In dsapp, am assuming you've run the General Health Check (7,1) as
well has recently run a vacuum.
- on the User's content checks, that they run error free.
- Make sure that the user GW main folders are still where they should
be, a Contents check with resfldr in the misc area does that trick.
- Are there any errors in the GMS logs? Not sure which on this would
end up under in /var/log/datasync/* also the POA logs when any of the
syncs are being attempted.
- confirmed that both the Mobility server and the POA aren't hitting
any memory, disk, or cpu limits (free -m, df -h, top)
- Any language other than English involved? If so are languages
consistant?
- Anything unusual about the user's mail box? Such as Size, over large
messages, lots of messages/folders, a recent name/id change
after that I'd be looking at the new GMS 2.1 that is finally available,
and then opening an SR.
Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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ICloud/Outlook 2007 - Contacts & Calendar duplicate items.

I just recently updated my 3GS to the new OS and installed iCloud and I'm having a couple of issues.
1. My contact and calendar items have been duplicated. One set are listed under "My Calendars" and "My Contacts" and the other listed under "iCloud". The iCloud items sync wirelessly to my phone but the others need the phone to be connect by cable to sync. Aside from showing duplicate items on my phone, updating one set does not update the other.
Is there a way of having one set that sync wirelessly?
2. Calendar appointments listed under "iCloud" do not show up on my "To-Do Bar" applet in the mail screen or Outlook Today home screen.
How can I add these appointments to be visible on these screens?

By any chance are you running any Eset security software products (like Nod32) on that PC?
If so, there's a couple of alternatives.
Either try the procedure in Samoreen's post:
Re: iTunes 11.1.4.62 freezes while syncing with Outlook
Or, see if you can get hold of the Eset beta addressing the problem. As Samoreen notes in another post:
ESET have a workaround for this issue. They gave me access to a test version of the HIPS module and this fixed the problem. So I could re-enable the ESET_OPTIONS environment variable (although I still consider that it's a questionable idea). I upgraded to iTunes 11.1.5.5 and there was no problem.
So maybe you should get in touch with ESET support and request the new module ? Just send a message to Marcos in the ESET forum.
Re: Outlook 2013 Calendar Sync fails with new iTunes 11.1.5.5

Contacts and calendar items disappear when exchange server is off

Hi All
I've been having this problem for a few weeks now and it's most frustrating. My iphone is setup to sync over the air to our corporate exchange server. It seems that when the server is down for repair/patching ALL my contacts and calendar items disappear from my iphone. This doesn't seem to happen if the phone is out of signal?
I know that I can sync directly with Outlook, however this would then mean that the phone is only updated when synced with my laptop at work. If I sync both over the air AND with Outlook, I get duplicates of everything in my calendar.
I'm not restoring my iphone to factory defaults to get rid of the duplicates and go back to over the air sync only.
Does anyone have any ideas on how I can get calendar and contacts to work "offline" when the exchange server is down?
Main PC is running Windows 7 and exchange is 2007. This problem is only recent, I think in the last month of two. Nothing has changed other than the last few firmware updates from Apple.

hi, cheers for the info. That would make sense, however how come when I'm out of signal and not connected to wifi, the data doesn't also disappear as that too would render the server "unavailable".
Is there a way to make the iphone keep a copy of the data much the same as "offline mode" in Outlook where you can still browse your email, calendar and contacts when the server is offline, and it picks up where it left off when the server is available again?
I appreciate this may not be a "problem" as such, but is frustrating as all my contacts and calendar live in Outlook and I can't function without them
Message was edited by: spongmonkey

Duplicate calendar items iOS 5

After upgrading my iPod Touch 4G to iOS 5, I now have two entries for EVERY SINGE calendar item.
I'm syncing calendar items with Outlook 2010 (Outlook 2010 does NOT have duplicate entries, just the iPod Touch).
HELP!
--Owen

Try this!
Step 1:
In iTunes... Select your device > Go to the info tab > Uncheck Sync Calendars, contacts and anything else you have synced to iCloud.
*There is small print that will tell you having your device synced to both iTunes and the cloud results in duplicate info, it's small so it's easy to miss.
Step two:
iCloud.com > sign in/set up profile > select the calendars button > Look to the left, you should see a list of all your calendars > Edit (top right corner of the calendars list) and delete the duplicates you find.
This should work for you, let me know if you have any more trouble.
-Eden

How to not create duplicates in contacts & calendar on laptop #2

Ok. I have 2 laptops and someone how here helped me solve the duplicates issues on laptop #1 - it was only happening on the calendar side. Now i need to synch the same BB on a dif laptop.
I thougth I solved it when on laptop #1 the config is set that outlook always wins and on the desk top manaager on laptopo #2 I set it to say BB always wins. That said, when I synch bb w/ laptop #2 I get duplicate contacts and calendar.
Now that laptop #1 is almost solved what if I wipe out the PST folders on laptop #2 re- transfer the PST from laptop #1 and then synch?
Although I did that and I still get duplicates.
Then after laptop #2 messes up the bB the BB duplicates laptop #1 again. Obviously I can stop 1/2 the insanity but the objecitve is to have laptop #2 mirror laptop #
Thansk in advance muchly! M33climb

So a strange thing happened actually, I did like I explained previously and nothing happened but when I wrote an expression like (ID == 0?"ALLDAY":'ALLDAY') - where ID is just a PK property in the EO it worked. Practically it is the same thing but who knows, at least now it works.

Duplicate calendar items

all of a sudden (probably after this latest release), i am getting duplicate calendar items in my iphone on certain events. from what i can tell, if i create an event in ical and sync the iphone, the event is put on the phone correctly. if i then edit the event in ical and re-sync, it puts a duplicate event with the new information on the iphone, instead of just updating the event. it's highly annoying and i don't remember it ever being like this. anyone know how to fix this??

I had this problem months ago on my iPod Touch (roughly when this dormant thread was started, before the 2.0 update, I think). With that update, it went away, but has recently resurfaced, perhaps with the 2.1 update or perhaps since then. I didn't notice the resurfacing of the problem until this morning, but that doesn't necessarily mean anything.
The symptoms: When I create a calendar event in iCal, it syncs properly to my iPod. When I create a calendar event on the iPod, it does not sync to iCal. When I modify or delete an iCal-created event on my iPod, the event is not modified in iCal, and the original event is copied from iCal to the iPod, so I wind up with duplicate events (or the deleted event reappears).
This morning, I overwrote all calendar data on my iPod, to no avail. When I first had the problem months ago, I reset the sync history and then reset the whole iPod, also to no avail; I haven't tried those more drastic steps recently.
Is anyone else still/again having similar problems? Any solutions besides telling Apple and waiting for a fix?

Duplicate contacts & calendar items

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