Duplicate Creative Cloud icons in Mac OS X toolbar, how to remove?

Does anyone know how to remove the old Creative Cloud icon from the Mac menubar? Both are there for some reason. The one on the left is a previous design version but if you click update goes to the latest one which is on the right. Couldn't find any solution from Google or searching here.

Follow the instructions below to remove.
I launched Photoshop and chose Help>Updates. This launched the AAM application. Then I clicked Preferences and turned off the option to display updates in the menu bar.
Old updater shows one update, Creative Cloud none

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Duplicate Creative Cloud icons in Mac OS X menu bar

I have two different Creative Cloud icons showing in the Mac OS X menu bar:
The one on the left shows this:
The one on the right shows this:
I'm assuming the one on the left is more recent. How do I get rid of the one on the left?

I followed that file path, and the "Creative Cloud Connection Uninstaller" is there. However, when I click on it, it says "The original item can't be found" (apparently that is just an alias).
I then downloaded the cleaner tool and opened it up. It gave me these options for what to clean/remove:
I don't know what to choose; I don't want to remove the current version of Creative Cloud; I just want to remove the "Creative Cloud Connection". How do I do that?

I have downloaded creative cloud but I do not have the creative cloud icon on my computer?

I have a membership to Adobe and have access to all the CC programs through the Icon "Adobe Application Manager". But I do not have a Creative Cloud icon in my applications? I also cannot sync fonts from Typekit as it says "Desktop font sync is not available on this operating system or device". When I click on the "learn more" it says the program only runs on "OS X 10.7 and higher", even though my computer is up to date. I can access all my creative cloud programs, Photoshop / Illustrator / Indesign etc... Which confuses me as to why it is saying I cannot sync fonts as Typekit/Creative Cloud will not operate on any systerm lower then OS X 10.7..
Ahg, confused. Help!

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?

My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do? Shall I uninstall and reinstall Creative Cloud?
I have a stationary Mac (a bit old).
Thank you in advance.

Hello, it is a stationary Mac OS X, version 10.7.5
Adelheid
Fra: Jeff A Wright <[email protected]<mailto:[email protected]>>
Svar til: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Dato: Monday, February 2, 2015 8:08 PM
Til: Adelheid Ottesen <[email protected]<mailto:[email protected]>>
Emne: My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7154587#7154587>

I cannot log in through the Creative Cloud Icon in the OSX menu Bar

I cannot log in through the Creative Cloud Icon in the OSX menu Bar, but I can log in online to my account and everything is working fine on my Desktop Mac, just not on my laptop.
Error
UNKNOWN SERVER ERROR
Sign in is currently unavailable
We are unable to access your account
Please try again later
Is anyone else experiencing this?

Hi Bob,
Welcome to the forums!
Could you please perform the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Solution1 & 2 should resolve the problem for you.
Ankit

Why my creative cloud icon disappear and stopped working when downloading software?

Why my creative cloud icon disappear and stopped working when downloading software?

You can try this step :
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
https://forums.adobe.com/message/5484303#5484303#5484303
Regards
Rajshree

My Creative Cloud Icon went missing!

I tried to install Ai as part of the suite and nothing happen...And then my Adobe Creative Cloud icon went missing from my computer and I cannot find it anywhere

did you check your applications (mac) or program files (x86) (win) folder for the app (not the shortcut)?

The Red/White Creative Cloud Icon is missing

My Creative Cloud icon is missing from my desktop. How can I get it back?

Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility bu

Installing a trial version of the Illustrator and InDesign App in Creative Cloud on my Mac is impossible. Keep getting 'Installation failed' notices. More information gives 0 fatal error(s), 0 error(s). Already repaired disk permissions in Disk Utility but nothing seems to work. Exit code: 7.

Hi Maarton,
Please follow the link to resolve the issue: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
-Ankit

Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

Sure , you can install on both Mac as well as PC .
Max activation allowed = 2 computers.
Student discounted price will be valid for one year.
Later you can purchase with different Adobe ID , with valid proof of eligibility .
Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

Creative Cloud both on Mac and Windows on a second computer

Is it possible to use Creative Cloud both on Mac and Windows on a second computer with one license? At home I work with Mac, and out I work with Windows.

In 2.1.5 of the Software License Agreement it says that you have to own tow separate licenses if you use Mac and Windows on one computer. Is this not also the case if you have two computers, one operating with Mac and one operating with Windows?
2.1.5 Dual Boot Platform. The Software is licensed for use on a specific operating system platform. Customer
must purchase a separate license for use of the Software on each operating system platform. By way of example,
if Customer desires to install the Software on both the Mac OS and Windows operating system platforms on a
device that runs both of those platforms (i.e., a dual boot machine), then Customer must first obtain two separate
licenses for the Software. This is true even if two versions of the Software, each designed for a different operating
system platform, are delivered to Customer on the same media.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

Try below steps once
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Make sure to open ~/Library not /Library ( there will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then launch Creative Could and check.

I purchased photoshop and premiere pro bundle for students, i have a mac. I couldn't download the programs onto my mac from the website using the akamai downloader. I went back to the website and downloaded creative cloud app for mac, and downloaded the a

bought photoshop and premiere bundle, couldnt download from website on mac, finally figured out how to get creative cloud app on mac, downloaded apps. It gave me trial versions, problem is i paid for full membership already. need to uprade to full membership. wondering if i should return products? thinking i maybe bought windows version and cant download to mac...

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Creative cloud app for mac has no apps in it after update

creative cloud app for mac has no apps in it after update "Download Error" I have already tried quitting and reopening and restarting.

Hi CORP Lab,
You can surely try the steps suggested by kglad and also if you can please share a screen shot of the error message ? When you try and login to the Creative Cloud Desktop Application , what is the message that you are getting ?
Cheers,
Kartikay Sharma

My creative cloud icon no longer works..it does nothing?

my creative cloud icon no longer works. An update to bridge froze at 74 %.
I still have a functioning bridge icon at the base of my laptop and also a functioning Photoshop icon..its been a long struggle today! but my little creative cloud icon at the top dissapeared..so I tried finder and applications and moved the creative cloud icon onto my desk top and it is not functioning..hoow can I fix this problem? Is it a problem? should I uninstall creative cloud? Will that mean I must uninstall anything else..begin again??

I just experienced the same issue whilst trying to update Flash and resorted to restarting PC which seemed to fix it

Duplicate Creative Cloud icons in Mac OS X toolbar, how to remove?

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