Duplicate Customer Master Records

First thanks for taking the time to read this post. I have always been part of the school of thought of maintaining a common distribution channel for customers. I recently started with a company that has duplicate customer master records. These are customer with the same address, etc. They have been created in some cases four times to accommodate 4 different sales offices, etc for commissions or reporting. I want to propose imrpovement in their system to have one customer instead. Is there any SAP functionality which I can use to have only 1 customer but with 4 different sales offices. I know there is no scope of defining more than sales office in customer master record. I thought of one option to propose TEXT Determination with which I can create a text for the user while creating sales order that this customer has 4 sales offices and allow user to manually enter sales office in sales order. But is there any better option you think of?
I am trying to dictate the best reasons for maintaining one customer and allowing other factors to control the sales office or partner assignments. I would appreciate any arguments and points you may have as to why you do not want duplicate master records. I.e. system performance, time saved in maintenance.

Dear Mohit,
In Customer Master - Sales Area Data go to Extras - Additional Data.
Here SAP has given five free feilds for any required use. They are under Tab Customer Group.
You can also change the feild description in CMOD. (you can name it Sales Off 1 / 2 / 3 / 4, etc...)
These feild can be activated in:
IMG - Sales and Distribution - Master Data - Business Partners - Customers - Sales - Maintain Reserve Fields In Customer Master.
Hope this helps.. .
Thanks,
Jignesh Mehta

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Hi Venkat,
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in which tab? thanks in advance

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this is to inform you that,
1. yes you are right.
2. you need to follow the steps as you said.
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Edited by: RAHUL SINGH on Jul 22, 2009 9:05 AM

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Duplicate Customer Master Records

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