Duplicate Hardware Key when tried to request for new license key
Dear Experts,
Our SAP ECC6 license key is going expire in these few days. Therefore, I tried to request for new license key with the same Hardware key at SAP Support Portal, but it showed "Duplicate Hardware Key".
Should I wait for the current one to expire before I could request for new one?
Regards,
Abraham
Hi Nick,
It's not a temporary license.
It just when I tried to get a new license key 1 week ago, the installation number we had was just licensed for MaxDB as database server, therefore, it only gave 2 weeks validity of license key.
Now, we have changed our contract licensed to MS-SQL server.
Therefore, I need to get the new license key based on MS-SQL server. Since, I didn't do any reformating on the server, thus, the hardware key is still the same when I tried to get the new license key.
What should I do?
Regards,
Abraham
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