Duplicate notification emails

Hi,
With SCSM 2012 R2, we notice that we're getting duplicate notification emails when assigning Incidents to a user. We hadn't noticed this behaviour prior to updating to R2. Are there logs that we can check to see what triggers the duplication
Thanks

Hi,
You need to figure out what happens. Please check the settings of the notifications workflows (two templates assigned). The most probable case is that you have two workflows sending the notifications to assigned analysts.
Cheers,
Marat
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Subscribe to this entry is not working, no notification email send to subscriber

When we subscribe any entry by click the "Subscribe to This Entry".
Normally, it should automatic send a notification email to the subscriber
when this entry had any changed such as reply or modify. But we tried use
this function on different users accounts but all of us cannot received
email notification. This function is very important for us as we had some
discussion folder which will have some discussion topic need to repsonse
immediately in the folder and we don't want to check it frequently on each
hour / each minutes to found out any update or reply on those discussion
entry. Could anyone can help me to solve this problem? Thanks
FYI, we can send email when entry submitted properly so we assume our email
server configuration setting should be normal.
Servver Platform: Windows 2008, Teaming 2.1
Regards

Joey,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
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Good luck!
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Duplicate notifications for encrypted messages

Hi all,
We're using our C150 to quarantine emails that arrive with some form of encryption (e.g. a password-protected .zip). When a matching email first arrives, it's correctly quarantined and sends an "Encrypted message detected" notification to the relevant recipient, as expected. However, after releasing the email to the recipient, another "Encrypted message detected" notification is sent related to the same email, even though the recipient receives the released version too. It's causing some people a bit of confusion to get this second notification at the same time they get the email it's complaining about.
We have the following setup under Mail Policies:Anti-Virus -> Anti-Virus Settings -> Encrypted Messages:
Action applied to message = Quarantine
Archive original message = No
Modify message subject = Prepend the text "[WARNING : MESSAGE ENCRYPTED]" (Interestingly, the first notification generated doesn't include this prepended text as part of the subject, but the second one does; not sure if this is a clue to what's happening)
Under Advanced:
Add custom header to message = No
Container notification = System Generated
Other Notification = Recipient + Others (admins)
Modify message recipient = No
Send message to alternate destination host = No
If anyone can shed some light on why this is happening or if you've seen it before, please let me know.
Kind regards,
Dan

Hi Steven,
Thanks for the tip. I've traced the logs as suggested, and they really only seem to confirm the symptoms. There's the initial message getting quarantined based on the encrypted content, followed by two notifications sent out (one to the affected user, and one to an admin email address.) Then, after release, there are two more notification messages generated based on the original message, and delivery of the released message. They all seem to relate back to the original message; in brief:
Initial arrival:
Fri Mar 26 10:55:59 2010 Info: MID 3222427 matched all recipients for per-recipient policy DEFAULT in the inbound table
Fri Mar 26 10:55:59 2010 Info: MID 3222427 interim verdict using engine: CASE spam negative
Fri Mar 26 10:55:59 2010 Info: MID 3222427 using engine: CASE spam negative
Fri Mar 26 10:55:59 2010 Info: MID 3222427 interim AV verdict using McAfee ENCRYPTED
Fri Mar 26 10:55:59 2010 Info: MID 3222427 interim AV verdict using Sophos ENCRYPTED
Fri Mar 26 10:55:59 2010 Info: MID 3222427 antivirus encrypted
Fri Mar 26 10:55:59 2010 Info: MID 3222428 was generated based on MID 3222427 by antivirus ## Notification to user
Fri Mar 26 10:55:59 2010 Info: MID 3222429 was generated based on MID 3222427 by antivirus ## Notification to admin
Fri Mar 26 10:55:59 2010 Info: MID 3222427 quarantined to "Virus" (a/v verdict:ENCRYPTED)
After release:
Fri Mar 26 11:00:26 2010 Info: MID 3222471 was generated based on MID 3222427 by antivirus ## Duplicate notification to user
Fri Mar 26 11:00:26 2010 Info: MID 3222472 was generated based on MID 3222427 by antivirus ## Duplicate notification to admin
Fri Mar 26 11:00:29 2010 Info: Message finished MID 3222471 done
Fri Mar 26 11:00:30 2010 Info: Message finished MID 3222427 done ## Original mail that is being released
Fri Mar 26 11:00:30 2010 Info: Message finished MID 3222472 done
Nothing I've omitted to save space seems to indicate anything other than regular delivery behaviour.
cheers,
-dan

Duplicate reminder emails for the same event

Some of my users are experiencing duplicate reminder emails for the same event. These duplicates have the same bodies, different message-id headers and posted at exactly the same time.
Has anybody seen this sort of behavior and know a fix.

We had the same problem. At us I noticed the start/stop from the server went wrong. There were double processes running from the server. You should have 1 admin process, 1 notify process, 1 enpd process and (same as your cpu count) httpd processes.
When the other ones are more then 1, restart the system.
This receiving double e-mail reminder problem, you will only find at people who have AND event notifications on AND event & task reminders on! People who don't have BOTH activated, don't receive double reminders.
Also watchout that your test calendar system can't send e-mail notifications to your production users. But this you can see by reading the headers from the e-mail .. the system where it comes from is then different.
Hope this helps.
Greetz,
Miranda

Recently ordered an unlocked iphone 4s on Nov. 24th. However, I have yet to receive a shipment notification email. Status of order has been on processing items for a week now. Anyone know how long it generally takes to receive shipment notification?

I recently ordered an unlocked iphone 4s from the apple store online on Nov. 24th. However, I have yet to receive a shipment notification email. The status of my order has been on processing items for a week now. Does anyone know how long it generally takes to receive shipment notification?

Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

How to customize SharePoint Foundation 2013 workflow notification emails

We have a SharePoint Foundation 2013 workflow that sends emails when certain criteria are met. We have tried to customize the emails using SharePoint Designer, but the emails that are received are different.
Ho do we configure SharePoint to send the emails formatted as we specified in the workflow?
The emails we receive are all formatted like this:
Subject:
[Company Name Workflow] - [Item] has been assigned to you
Content:
Task assigned by [User Name] on [Date].
To complete this task:
1.   Review [Item].
2.   Perform the specific activities required for this task.
3.   Use the Open this task button to mark the task as completed. (If you cannot update this task, you might not have access to it. Click here to request access.)

Hi,
According to your post, my understanding is that you want to customize SharePoint Foundation 2013 workflow notification emails.
We’ll need to do a few things to replace SharePoint’s default notification with our own. The first thing we need to do is turn off SharePoint’s default notification. On the Workflow Tasks list, go the Advanced Settings and select
No for Send e-mail when ownership is assigned. Then we need to create workflow to send email.
There is an article for your reference, although it is about the SharePoint 2007, it still works for SharePoint 2013.
Create a Detailed Custom Task Notification with a SharePoint Designer Workflow
Best Regards,
Linda Li
Linda Li
TechNet Community Support

How to get response of Workflow Notification Email from MS Outlook Express.

Hi All,
I have two questions:
1. Our business users had a requirement to approve or reject the Workflow Notification Emails form their Email account on MS Outlook Express. When they perform action from MS Outlook Express it sends email to wfmailer but no action perform in aplication. The notification inbox in application shows this notification as OPEN notification and the requested function also shows 'Waiting for Approval'.
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Saquib

You can follow the Workflow developer guide to create message attribute as shown in below link
http://www-apps.us.oracle.com/wf/doc/wfr1213/wfdg/html/T361836T361983.htm#2806969
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How to configure notification emails for reports output or alerts for all users in r12

Hi,
I need to configure notification emails. I have provided settings in OAM-> Workflow and SMTP IP address in settings and only Outbound. I am able to test for my user ID.
I want to know how to redirect emails or alerts for users like when a user runs a report he should get notification email in his outlook about the report output and details. In settings it only points for one replyto field. How do I mention all user ID's?
Regards,
Mohammed

Hi Mohammed,
You may check on XML bursting for XML based reports.
In addition, also see links:
http://oracle.anilpassi.com/email-output-of-concurrent-program-request.html
Anil: Oracle Apps Concurrent program Output as Email
Oracle ERP World: Email the output of a concurrent program as Attachment
Also see:
How to Redirect Output from Printer to Mail Message after Running Report (Doc ID 1036586.6)
Thanks &
Best Regards,

PO approval notification email issue

Hi,
When user try to approve PO, it sends email notification to manager who has correct approval athority. Manager can see the approval notification email but notification doesn't have PO Line details section (section which has PO Line information). How to fix it?
Thanks
Vijay

Hi,
To confirm that the patches are resp, can you check the file modified dates POXVCOMS.pls and POXVCOMB.pls? (To know the path on the box run diagnostic apps check for PO module and look for these file names).
If they match with the patch application dates, then you might have to open a SR and get the fix from Oracle
Karthik.

How to include SAP login link in the workflow notification email ?

Hi,
How to provide a link in notification email triggered thru workflow to outlook ??
This link should take the user to correct SAP system logon screen.....
kindly help ! urgent !!
thank you
R

Hi Rita,
U can use RSWUWFML2 ABAP report.
check [http://www.mortenhjorthnielsen.dk/BPM/RSWUWFML2/RSWUWFML2.html|http://www.mortenhjorthnielsen.dk/BPM/RSWUWFML2/RSWUWFML2.html]
Regards
Sagar S

Attachments in Notification email

If someone submits a form with an attachment, is there a way to include that in the notification email?

Hi,
No. This is not supported, sorry.
Thanks,
Lucia

Text missing from user notification email

I set up a form and embedded it on our web site. For every completed form I received an email containing all the text submitted.
The users also received a notification email, but some of the text was missing from the responses. It appears that only the text that was visible in the box on the screen gets sent to the user.
Is this a known bug?
Mike

Hi Mike,
This is the first time we've heard about something like this. I'd like to investigate. Would it be possible for you to forward a copy of an email sent to you as well as the corresponding email sent to the user? Also, if you could include the URL to your form that would also help.
You can email me directly at [email protected]
Thanks,
Shannon

How to send a delayed notification email?

How to send a delayed notification email?
I have a requirement to send an email to the service requestor 2 days after the main fulfillment task is completed. I know I can create a task that auto-completes using the Dummy adapter, but is there a way to make it auto complete after a certain amount of time has elapsed? I was thinking about creating a second fulfillment task that would send this email upon completion, but I can't figure out how to delay its start or its end.

Hi Tylor,
James is onto a potential approach here. However, the only way I know of that could work is to use the Scheduled Start feature. This would require that you compute/project the start date of the auto-complete task before the delivery moment begins.
You would need to do a date calculation and then store the projected date in a hidden field. You could then have your auto-complete task fire on that computed date, using the Scheduled Start feature.
The wrinkle here, of course, is t

Notification Email should be triggered when hit the Apply changes?

Hi All,
Am creating a request form similiar to a remedy form,when ever the user create a new request and submit the request.Notification email will be sent to the user and the admin.
Here when the admin ppl rejects the request,a notification email triggered to the user like request has been rejected .
I have three radio buttons in the Form
1.Submitted(default).
2.Rejected.
3.Accepted.
When the admin edit the request and select rejected radio button,and apply changes ,a notification email should be triggered to the user.
Now i have a after submit process for edit the ,which will be triggered when ever the user hit the apply changes button and it will send notification to both user and admin.
How to achieve the notification email that should be triggered when the admin rejects the request and submit the form???
am using apex version 4.0
when the Admin will select the reject radio button and hit tha apply changes then the notification email should be sent to the user!!
Always appreciate your help!!!
Thanks & Regards,
Ramya.

Ramya wrote:
Hi Gurujothi,
Thanks for your response!.
I can able to send email now.Thing is i need to send an email like when the admin rejects the request.
For eg.
1.Admin opened the request and select the Reject radio button and clicking Applychanges button then the email notification will be sent to the user like,
Your request has been Rejected.
2.If the Admin selects the radio button accept radio button and clicked apply changes,start processing about the request then the Email notification will be sent to the user like ,
Your request has been modified .Request will be notified by the admin.(Working now)
DO i need to create two separate process for the email notification like
one is for all the modifications that the user/admin will do in the form ,once the record is created and another process is for Rejection purpose of the Form.But only one Apply changes button is there in the Form.You don't need two page process, In one single process you can acces the page item session values using *:YOUR_ITEM_NAME* bind variable syntax or V function like this V('YOUR_ITEM_NAME')
So in your PL/SQL code you can easily prepare the email body based on your radio group item's value
declare
l_body varchar2(4000);
begin
IF :Px_MY_RADIO_GROUP ='R' THEN
l_body := build your conditional email body for rejected
ELSIF :Px_MY_RADIO_GROUP ='A' THEN
l_body := build your conditional email body approved
END IF;
apex_mail.send(
        p_to       => '[email protected]',   -- change to your email address
        p_from     => '[email protected]', -- change to a real senders email address
        p_body     => l_body,
        p_subj     => 'APEX_MAIL Package - Plain Text message');
end;
See this http://docs.oracle.com/cd/E23903_01/doc/doc.41/e21674/concept_ses_val.htm#HTMDB03012

How to send Notification email to Outlook mail?

Hi all,
am new to workflow,
is there any possiblity with sending notification emails using rule?
in my requirement i have to send email notifications to concerned manager using A002 relationship in HR?
Can anybody help me?
Thanks in advance,

Hi,
You will have to do the following:
1. Create a new container element (for eg. APPROVER) with Data type WFSYST-AGENT.
2. Create a new background method(if required create a new Business object also) to your BO object to populate this container element.
3. Use the following code in your method:
     DATA: G_SNAME TYPE SMNAM,
        G_USER TYPE SYSID,
        NEXT_PROCESSOR_TAB     TYPE PTREQ_UIA_APPROVER_TAB.
     PERFORM FIND_NEXT_PROCESSOR(RPTREQAPPRCHK)
     USING
     PERNR
     REQTYPE
     CHANGING
     NEXT_PROCESSOR_TAB
     G_SNAME
     G_USER.
     CONCATENATE 'US' G_USER INTO APPROVER.
3. Add a new activity step to your workflow calling this method.
4. Use your(current) send mail step with agent field having value 'APPROVER'.
Hope this will work.
Regards
Gautam

Duplicate notification emails

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