Duplicate payment and download failure
Hello,
I tried to buy a software two days ago (and yes, I already sent a communication about it to Nokia through the normal way, no answer) but couldn't. I tried to finish the payment twice, and both times it ended in failure (i never could start the download). To my surprise, though, I was charged both times.
The software is not in my items in the store. I have both payment receipts.
I guess I want one of the payments to be excluded from my CC, and a way to download the software I bought.
Thank you for your attention.
P.S. I don't think the phone has anything to do with that, as I already had bought things successfully before, but it is a Nokia 5530 XpressMusic.
Still can't understand why users are so attached to OVI Store applications..I will advise to Download any application directly from the developers site.. Keep OVI Store just for reference.. Once you know about an application on the Store.. go to the developer's site to download..
The advantages being..
1.You can download it to PC ( in almost all the cases..) so in case of Phone resets, Firmware upgrades , etc no need to re-download..
2. In most of the cases the Price at developer's site is less..
3. Anyways OVI / Nokia do not provide constructive support in case of any problem with the application.. You have to contact developer directly..
4. You get the latest version from the developer's site..or upgrading is easy..
5. Getting a refund may be more easier / possible if bought from the developer's site..
6. Downloading from OVI does not warrant that there is no problem with the software.. as almost all the applications are anyways developed by 3rd parties and not Nokia..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...
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