Duplicate sent message

I found this help page http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=1&docTy...
and it was very informative.  I tried going to the BlackBerry Internet Service on my computer, but it wouldn't let me create an new account because it says I already have one.  I put my PIN in and said "forgot password" and the message that came to my phone said, "User name and password don't exist.  Please use your devise to access BlackBerry Internet Service."
When I use my device, it looks nothing like the screen caps on the help page, nor does it have any of the same link options to change the feature.  Can anyone help me out? 
Solved!
Go to Solution.

IF you can log in from your device (from the BlackBerry), find the link to "create username" and proceed from there.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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    ####<May 27, 2011 11:34:54 AM PDT> <Debug> <MessagingBridgeRuntime> <> <MS04> <[ACTIVE] ExecuteThread: '109' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <BEA1-6A59E8FE76C4FC4CA149> <> <1306521294611> <BEA-000000> <Bridge: MessageBridge1 (processMessages()) received message:
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    ... 8 more
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    ####<May 27, 2011 11:34:17 AM PDT> <Warning> <MessagingBridge> <MS03> <MS03> <[ACTIVE] ExecuteThread: '30' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1306521257344> <BEA-200026> <Bridge "MessageBridge1" encountered some problems in one of its adapters or underlying systems. It stopped transferring messages and will try to reconnect to the adapters shortly. (The exception caught was java.lang.Exception: MessagingBridgeException: Messaging bridge operation failed
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    JMSExpiration: 0
    JMSPriority: 4
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    JMSReplyTo: null
    JMSTimestamp: 1306521256905 (Fri May 27 11:34:16 PDT 2011)
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    Transaction Id: BEA1-679AF074F381152F047C
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    ####<May 27, 2011 11:34:31 AM PDT> <Debug> <MessagingBridgeRuntime> <MS02> <MS02> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <BEA1-679AF074F381152F047C> <> <1306521271392> <BEA-000000> <Bridge: MessageBridge1 (processMessages()) successfully sent message:
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    at weblogic.transaction.internal.ServerTransactionImpl.enlistStaticallyEnlistedResources(ServerTransactionImpl.java:1565)
    at weblogic.transaction.internal.ServerTransactionManagerImpl.dispatchRequest(ServerTransactionManagerImpl.java:551)
    at weblogic.messaging.dispatcher.DispatcherServerRef.handleRequest(DispatcherServerRef.java:132)
    at weblogic.messaging.dispatcher.DispatcherServerRef.access$000(DispatcherServerRef.java:34)
    at weblogic.messaging.dispatcher.DispatcherServerRef$2.run(DispatcherServerRef.java:111)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: java.lang.NullPointerException
    at weblogic.connector.security.layer.AdapterLayer.setTransactionTimeout(AdapterLayer.java:485)
    ... 14 more
    at weblogic.transaction.internal.TransactionImpl.throwRollbackException(TransactionImpl.java:1871)
    at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:330)
    at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:225)
    at weblogic.transaction.internal.TransactionManagerImpl.commit(TransactionManagerImpl.java:293)
    at weblogic.jms.bridge.internal.MessagingBridge.processMessages(MessagingBridge.java:1534)
    at weblogic.jms.bridge.internal.MessagingBridge.beginForwarding(MessagingBridge.java:1006)
    at weblogic.jms.bridge.internal.MessagingBridge.run(MessagingBridge.java:1083)
    at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: javax.transaction.SystemException: start() failed on resource 'eis/jms/WLSConnectionFactoryJNDIXA': XAER_RMERR : A resource manager error has occured in the transaction branch
    javax.transaction.xa.XAException
    at weblogic.connector.security.layer.AdapterLayer.setTransactionTimeout(AdapterLayer.java:495)
    at weblogic.connector.transaction.outbound.XAWrapper.setTransactionTimeout(XAWrapper.java:457)
    at weblogic.connector.transaction.outbound.RecoveryOnlyXAWrapper.setTransactionTimeout(RecoveryOnlyXAWrapper.java:34)
    at weblogic.transaction.internal.XAResourceDescriptor.setXAResourceTransactionTimeoutIfAppropriate(XAResourceDescriptor.java:1422)
    at weblogic.transaction.internal.XAServerResourceInfo.start(XAServerResourceInfo.java:1223)
    at weblogic.transaction.internal.XAServerResourceInfo.xaStart(XAServerResourceInfo.java:1161)
    at weblogic.transaction.internal.XAServerResourceInfo.enlist(XAServerResourceInfo.java:282)
    at weblogic.transaction.internal.XAServerResourceInfo.enlistIfStatic(XAServerResourceInfo.java:181)
    at weblogic.transaction.internal.ServerTransactionImpl.enlistStaticallyEnlistedResources(ServerTransactionImpl.java:1565)
    at weblogic.transaction.internal.ServerTransactionManagerImpl.dispatchRequest(ServerTransactionManagerImpl.java:551)
    at weblogic.messaging.dispatcher.DispatcherServerRef.handleRequest(DispatcherServerRef.java:132)
    at weblogic.messaging.dispatcher.DispatcherServerRef.access$000(DispatcherServerRef.java:34)
    at weblogic.messaging.dispatcher.DispatcherServerRef$2.run(DispatcherServerRef.java:111)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: java.lang.NullPointerException
    at weblogic.connector.security.layer.AdapterLayer.setTransactionTimeout(AdapterLayer.java:485)
    ... 14 more
    at weblogic.transaction.internal.XAServerResourceInfo.xaStart(XAServerResourceInfo.java:1185)
    at weblogic.transaction.internal.XAServerResourceInfo.enlist(XAServerResourceInfo.java:282)
    at weblogic.transaction.internal.XAServerResourceInfo.enlistIfStatic(XAServerResourceInfo.java:181)
    at weblogic.transaction.internal.ServerTransactionImpl.enlistStaticallyEnlistedResources(ServerTransactionImpl.java:1565)
    at weblogic.transaction.internal.ServerTransactionManagerImpl.dispatchRequest(ServerTransactionManagerImpl.java:551)
    at weblogic.messaging.dispatcher.DispatcherServerRef.handleRequest(DispatcherServerRef.java:132)
    at weblogic.messaging.dispatcher.DispatcherServerRef.access$000(DispatcherServerRef.java:34)
    at weblogic.messaging.dispatcher.DispatcherServerRef$2.run(DispatcherServerRef.java:111)
    ... 2 more
    ).>
    ####<May 27, 2011 11:34:54 AM PDT> <Warning> <MessagingBridge> <MS02> <MS02> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1306521294610> <BEA-200026> <Bridge "MessageBridge1" encountered some problems in one of its adapters or underlying systems. It stopped transferring messages and will try to reconnect to the adapters shortly. (The exception caught was java.lang.Exception: MessagingBridgeException: Messaging bridge operation failed
    MS01
    ####<May 27, 2011 11:34:17 AM PDT> <Debug> <MessagingBridgeRuntime> <MS01> <MS01> <[ACTIVE] ExecuteThread: '36' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <BEA1-72BC818FE2BB8C2655C6> <> <1306521257536> <BEA-000000> <Bridge: MessageBridge1 (processMessages()) received message:
    JMS Message Class: TextMessage
    JMSMessageID: ID:MS01.4B044DDFEE1F1:25354AD
    JMSCorrelationID: null
    JMSDeliveryMode: PERSISTENT
    JMSDestination: Queue[SourceQueue1]
    JMSExpiration: 0
    JMSPriority: 4
    JMSRedelivered: false
    JMSReplyTo: null
    JMSTimestamp: 1306521256905 (Fri May 27 11:34:16 PDT 2011)
    JMSType: null
    Transaction Id: BEA1-72BC818FE2BB8C2655C6
    <?xml version="1.0" encoding="UTF-8"?>
    <commands ...
    >
    ####<May 27, 2011 11:34:17 AM PDT> <Debug> <MessagingBridgeRuntime> <MS01> <MS01> <[ACTIVE] ExecuteThread: '36' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <BEA1-72BC818FE2BB8C2655C6> <> <1306521257542> <BEA-000000> <Bridge: MessageBridge1 (processMessages()) successfully sent message:
    JMS Message Class: TextMessage
    Old JMS MessageID: ID:MS01.4B044DDFEE1F1:25354AD
    New JMS MessageID: ID:<195581.1306521257536.0>
    <?xml version="1.0" encoding="UTF-8"?>
    <commands ...
    >
    ####<May 27, 2011 11:34:31 AM PDT> <Error> <MessagingBridge> <MS01> <MS01> <[ACTIVE] ExecuteThread: '36' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1306521271384> <BEA-200015> <An error occurred in bridge "MessageBridge1" during the transfer of messages (java.lang.Exception: weblogic.transaction.RollbackException: start() failed on resource 'eis/jms/WLSConnectionFactoryJNDIXA': XAER_RMERR : A resource manager error has occured in the transaction branch
    javax.transaction.xa.XAException
    at weblogic.connector.security.layer.AdapterLayer.setTransactionTimeout(AdapterLayer.java:495)
    at weblogic.connector.transaction.outbound.XAWrapper.setTransactionTimeout(XAWrapper.java:457)
    at weblogic.connector.transaction.outbound.RecoveryOnlyXAWrapper.setTransactionTimeout(RecoveryOnlyXAWrapper.java:34)
    at weblogic.transaction.internal.XAResourceDescriptor.setXAResourceTransactionTimeoutIfAppropriate(XAResourceDescriptor.java:1422)
    at weblogic.transaction.internal.XAServerResourceInfo.start(XAServerResourceInfo.java:1223)
    at weblogic.transaction.internal.XAServerResourceInfo.xaStart(XAServerResourceInfo.java:1161)
    at weblogic.transaction.internal.XAServerResourceInfo.enlist(XAServerResourceInfo.java:282)
    at weblogic.transaction.internal.XAServerResourceInfo.enlistIfStatic(XAServerResourceInfo.java:181)
    at weblogic.transaction.internal.ServerTransactionImpl.enlistStaticallyEnlistedResources(ServerTransactionImpl.java:1565)
    at weblogic.transaction.internal.ServerTransactionManagerImpl.dispatchRequest(ServerTransactionManagerImpl.java:551)
    at weblogic.messaging.dispatcher.DispatcherServerRef.handleRequest(DispatcherServerRef.java:132)
    at weblogic.messaging.dispatcher.DispatcherServerRef.access$000(DispatcherServerRef.java:34)
    at weblogic.messaging.dispatcher.DispatcherServerRef$2.run(DispatcherServerRef.java:111)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: java.lang.NullPointerException
    at weblogic.connector.security.layer.AdapterLayer.setTransactionTimeout(AdapterLayer.java:485)
    ... 14 more
    at weblogic.transaction.internal.TransactionImpl.throwRollbackException(TransactionImpl.java:1871)
    at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:330)
    at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:224)
    at weblogic.transaction.internal.TransactionManagerImpl.commit(TransactionManagerImpl.java:293)
    at weblogic.jms.bridge.internal.MessagingBridge.processMessages(MessagingBridge.java:1534)
    at weblogic.jms.bridge.internal.MessagingBridge.beginForwarding(MessagingBridge.java:1006)
    at weblogic.jms.bridge.internal.MessagingBridge.run(MessagingBridge.java:1083)
    at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: javax.transaction.SystemException: start() failed on resource 'eis/jms/WLSConnectionFactoryJNDIXA': XAER_RMERR : A resource manager error has occured in the transaction branch
    javax.transaction.xa.XAException
    at weblogic.connector.security.layer.AdapterLayer.setTransactionTimeout(AdapterLayer.java:495)
    at weblogic.connector.transaction.outbound.XAWrapper.setTransactionTimeout(XAWrapper.java:457)
    at weblogic.connector.transaction.outbound.RecoveryOnlyXAWrapper.setTransactionTimeout(RecoveryOnlyXAWrapper.java:34)
    at weblogic.transaction.internal.XAResourceDescriptor.setXAResourceTransactionTimeoutIfAppropriate(XAResourceDescriptor.java:1422)
    at weblogic.transaction.internal.XAServerResourceInfo.start(XAServerResourceInfo.java:1223)
    at weblogic.transaction.internal.XAServerResourceInfo.xaStart(XAServerResourceInfo.java:1161)
    at weblogic.transaction.internal.XAServerResourceInfo.enlist(XAServerResourceInfo.java:282)
    at weblogic.transaction.internal.XAServerResourceInfo.enlistIfStatic(XAServerResourceInfo.java:181)
    at weblogic.transaction.internal.ServerTransactionImpl.enlistStaticallyEnlistedResources(ServerTransactionImpl.java:1565)
    at weblogic.transaction.internal.ServerTransactionManagerImpl.dispatchRequest(ServerTransactionManagerImpl.java:551)
    at weblogic.messaging.dispatcher.DispatcherServerRef.handleRequest(DispatcherServerRef.java:132)
    at weblogic.messaging.dispatcher.DispatcherServerRef.access$000(DispatcherServerRef.java:34)
    at weblogic.messaging.dispatcher.DispatcherServerRef$2.run(DispatcherServerRef.java:111)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: java.lang.NullPointerException
    at weblogic.connector.security.layer.AdapterLayer.setTransactionTimeout(AdapterLayer.java:485)
    ... 14 more
    at weblogic.transaction.internal.XAServerResourceInfo.xaStart(XAServerResourceInfo.java:1185)
    at weblogic.transaction.internal.XAServerResourceInfo.enlist(XAServerResourceInfo.java:282)
    at weblogic.transaction.internal.XAServerResourceInfo.enlistIfStatic(XAServerResourceInfo.java:181)
    at weblogic.transaction.internal.ServerTransactionImpl.enlistStaticallyEnlistedResources(ServerTransactionImpl.java:1565)
    at weblogic.transaction.internal.ServerTransactionManagerImpl.dispatchRequest(ServerTransactionManagerImpl.java:551)
    at weblogic.messaging.dispatcher.DispatcherServerRef.handleRequest(DispatcherServerRef.java:132)
    at weblogic.messaging.dispatcher.DispatcherServerRef.access$000(DispatcherServerRef.java:34)
    at weblogic.messaging.dispatcher.DispatcherServerRef$2.run(DispatcherServerRef.java:111)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    ... 1 more
    ).>
    ####<May 27, 2011 11:34:31 AM PDT> <Warning> <MessagingBridge> <MS01> <MS01> <[ACTIVE] ExecuteThread: '36' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1306521271384> <BEA-200026> <Bridge "MessageBridge1" encountered some problems in one of its adapters or underlying systems. It stopped transferring messages and will try to reconnect to the adapters shortly. (The exception caught was java.lang.Exception: MessagingBridgeException: Messaging bridge operation failed
    .)>

    @Tom, thanks for your hints and sorry for my delayed response. Here are my answers to your queries…
    -- Does messaging work, without any exceptions, when only one bridge is active?
    It works fine when only one node of the cluster is active. -- I'm not familiar with Tibco monitoring, but I suspect that the "message-out count on TIBCO" stat doesn't always imply that there's a duplicate message. It could mean that an initial message delivery attempt failed, it's transaction rolled back, and the message was redelivered. Redelivery after a failure is normal - the original delivered message, if one actually made it onto a WebLogic queue, should be discarded by WebLogic when its failed transaction eventually rolls back (before its ever handed to a consumer application).
    You are absolutely right. The mismatch in count was due to redelivery attempts. We could see that as soon as we turned on trace in TIBCO-- The posted stack traces look like they may be JVM stdout/stderr scrapes, which are often automatically truncated, for example, see the "... 8 more" listed at the bottom of one of the stack traces below. There might be more information in the full stack trace for the "Resource manager is unavailable" exception. Full traces are logged in each WebLogic Server's log files.
    I tried redirecting the output and even set "stdout Stack Trace Depth:" to -1 but I am not albe to see the complete trace.-- The setTransactionTimeout NullPointerException error message looks like it is collateral damage from the original reported "Resource manager is unavailable" exception that's thrown earlier during the enlistResource() step. If you are truly getting duplicates, then I think this is a clue that the bridge is somehow (stupidly) trying to proceed with forwarding the message despite the fact that there's no current transaction on the thread...

    I have a case open with Oracle support and we have extensive debugging turned on. Here is what the engineer came back with. There is an issue with XA transactions in JCA adapter when it talks to third party providers like TIBCO. Since the resource names are not unique across the cluster, a XA transaction is started on multiple nodes in the cluster for the same message. All transactions abort but the message is persisted and TIBCO redelivers the message since the connection is severed when the transaction aborts. We were able to reproduce this scenario at will with our setup and Oracle was able to reproduce the issue too. 
-- Can you check the state of the message on the WebLogic Q? The fact that a message is shown on the WL console doesn't necessarily mean that the state of the message is visible (it could be waiting for the transaction to commit - something that apparently never happens). On the console: Services -> Messaging -> JMS Modules -> [module name] -> [destination name].

    Our consumer was getting duplicate messages. This confirms that the console was not giving us incorrect information. The console showed that 2/3/4 messages were in "current" state when we expected only one message.
-- Make sure that the bridge's Tibco destination is a Tibco queue not a Tibco topic (it's happened).

    Yeah we made sure it was a Queue.
-- Can you post your bridge and destination stanzas from your config.xml? 

    Will try to do this shortly but have to strip out lot of information.
-- I vaguely recall that there was a problem with untyped connection factories in Tibco at one point (not sure). You might want to try changing the Tibco configuration to spin-up "XA Queue Connection Factory" instead of just an "XA Connection Factory" (plus modify the bridge configuration accordingly).

    We tried this but it didn't eliminate this issue. One thing we did notice however was that the number of rollbacks were greatly reduced.

    Here is the workaround that Oracle is suggesting: Create pinned destinations and assign it to a distributed queue. This will keep the transactions local and hence eliminate the duplicate transactions and rollback. We tried it and it eliminated the dups issue. However I discovered another bug during my testing. Our cluster messaging mode is "Unicast" and message forwarding from zero consumer queues to queues with consumers fails. We have four/five nodes in the cluster and two consumer threads. I observed that the zero consumer queues always forward to one queue in the cluster that has consumers. The forwarding stalls when I bring down the node that has consumers. Again, we were able to reproduce this issue at will and Oracle has acknowledged that it is a bug. They've reported that Unicast fails without any warning whereas Multicast fails with a warning in the log. We have observed this message forwarding stalling even with UDQs.
    I have another case open for an issue where our message bridges that transfer messages from TIBCO to WLS stalls after sometime. The status is shown as active but it is not doing anything. The server instance shows stuck threads trying to roll back a message. TIBCO logs indicate that it is receiving a request to rollback a transaction but it is not finding the transaction to rollback. The only way to recover from this condition is to restart the cluster. I am fairly confident that he root case for this issue is again the XA transaction issue. I changed our UDQ to pinned destination in one environment and we are no longer seeing dups or bridge stalling there. Hopefully Oracle can resolve the message forwarding issue.Thanks again….

  • Applescript to choose folders to save sent messages in Outlook 2011 for MAC

    I want to create a rule to apply to messages as they are sent that gives me a dialog box in which to choose what folder I want to save the copy of the sent message (instead of the regular default of the Sent Items folder).
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