Duplicate Topics
I have a Project where topics are duplicated throughout the
entire project. Periodically these pieces of documentation are
updated. How can I update one topic so the updates will copy down
to the remaining duplicate topics? Currently I have to go into each
topic and make the applicable changes.
This is a bit of a tangent, but note that you don't have to
create separate topics with duplicate information. For example,
let's assume that your Help system contains two books based on the
two modules available in your software: Module A and Module B. Your
books might be set up like this:
BOOK A:
* About Module A
* Feature A-1
* Feature A-2
BOOK B:
* About Module B
* Feature B-1
* Feature B-2
If you want to add the "About Module A" topic to Book B,
simply open the TOC tab, click Book B, click the new page icon,
enter a TOC title for the new page, and select the "About Module A"
topic from your topic list. So you could end up with this layout
for Book B:
* About Module B
* Feature B-1
* Feature B-2
* About Module A
Or you could end up with this:
* About Module B
* Feature B-1
* Feature B-2
* Additional Information (which has a different TOC title but
still loads the "About Module A" topic)
Similar Messages
-
Greetings
On a PC importing Frame 10 into RoboHelp 9 as part of the TCS, I am getting duplicate topic hits on search returns. This is the most plain vanilla project you can imagine. Started with a clean import. Output WebHelp, opened the output and noticed I had not selected lower case file names. So I reran the output with that selected.
I ran a search for a relatively rare text string, and noticed that there were duplicate topics returned, with different breadcrumbs. But seeing that half of the output had mixed case file names and the other half lower case, I deleted the WebHelp folder in !SSL and regenerated the output. Same result, duplicate topics, one mixed case and one lower case.
The only weird thing I can notice is the breadcrumbs. The mixed case topics all lead back to a custom home page that I built that is essentially a welcome screen with linked TOC to the chapter files. The lower case files lead back through the directory structure.
I ran a search for that term in the WebHelp directory, the results appear in the attached file. The mixed case files lead back to the project root directory (Admin), the lower case to a mutant version of the chapter name.
Any thoughts? I hate to start this over again, deadlines are looming and this two hour project has sapped my whole day.
Thanks in advance.
KarlHi,
Are you seeing these duplicate toipcs in the output directory only or are they also present in the project itself? If they are only in the output, you can just generate the output again. Backup the current output if you like.
Greet,
Willam -
Hello,
I recently took over a project that's using RoboHelp X5, and
I'm having trouble with duplicate topics listed in the ALI file.
For example, the topic named "Add Product" has the following 2
records in the ALI file:
Add_Product=Product/Add_Product.htm
Add_Product1=Product/Add_Product.htm
This duplication has occured for most (but not all) of the
topics. Does anyone know why this is happening or how I can fix it?
Is it okay to delete the duplicates from the ALI file or will that
cause problems?
Thank you!quote:
Originally posted by:
Author care
It's a good idea to get a good understanding of how CSH works
as RH presents a single screen which is actually an amalgamation of
the mapping (.h) file and the alias (.ali) files. This can be a bit
misleading. Have a look at the .h and .ali files in something like
notepad to see a full picture.
Agreed. Here are some good sources of information on how map
and alias entries work in HTML Help:
http://frogleg.mvps.org/helptechnologies/htmlhelp/hhtutorials.html#mapping
http://www.help-info.de/en/Help_Info_HTMLHelp/hh_context-id.htm
http://helpware.net/htmlhelp/how_to_context.htm
Pete -
When I generate my PDF using the "Printed Documentation"
layout, everywhere I have a book icon in my TOC I get a duplicate
topic in the chapter layout. How do I prevent these
duplicates?Let's go through an example.
Your project has Topics 1, 2 and 3.
Your build does not use any conditional build tags so in printed documentation if your layout includes all three topics, all three will be there. If you include a topic many times, it will be there for each inclusion. Take one out, only that one goes.
You say the information that was in the topic has gone which sounds like the topic is there but blank. Do you mean the topic has gone? Do you mean there is no instance of that topic, not one?
Some screen shots might help. Use the camera icon about, not the Attach Files link below.
See www.grainge.org for RoboHelp and Authoring tips -
Duplicate topics created in printed .doc
each chapter (book) is replicated, first one that is
numbered, and then another without TOC numbering
plus the last two chapters are missing
the glossary prints here but does not show in the Help
fileWhen I right click a book in the TOC, I can see that a file
is associated with the chapter in its Properties, but it is not a
file included again in the chapter.
During compilation, I do see two Processing '11 - About
xx'... statements after each Building '11 - xx'... statements
In my b]Print Document Content - Printed Document dialog,
the Chapter Layout pane shows two of every topic, I can re-order
them, but can’t remove them.
When I right click a book in the TOC, I can see that a file
is associated with it in the Properties, but it is not a file
included again in the chapter. During compilation, I do see two
Processing '11 - About xx'... statements after each Building '11 -
xx'... statements
In my Print Document Content - Printed Document properties,
the Chapter Layout shows two of every topic, I can re-order them,
but can’t remove them…
The RoboHelp Help file may have actually helped – the
first time! Its notes said all Word documents must be closed, and
to remove all (<<) and then add all (>>). That cleaned
up the duplicates. -
Duplicate Topic, Then Rename causes RH7 Crash ?
I am able to duplicate a topic and save the default. The file name is taken from the original Topic Title and preceeded with 'Copy_of'_". I can right click and select Rename and change the name of the file and save. I can change the 'Topic Title' in the new file by editing in 'Properties'. However, when I select 'Save', RoboHelp crashes ("RoboHelp 7 has stopped working. A problem caused the program to stop working correctly. Please close the pgm.") . This crash happens in a couple of different sequences involving the duplication of topics. Note that the new file exists, but the crash seems to involve only the renaming of the Topic Title not the filename. I've deleted the .xpj and .cpd and restarted.
Hi there
An observation from the sidelines here. I can't help but to notice that in the workflow you listed said you duplicate, then you later elect to rename?
I'm curious as to why you would follow that procedure?
Please bear with me. I do the duplicate hokey pokey all the time and I've never seen a crash occur from duplication. But my process varies a bit from yours. It seems that the first thing that happens when you duplicate a topic is that RoboHelp presents you with a dialog allowing you to choose the new file name and topic title. Since the dialog is already in my face, I just change it right then and there. But from what you are stating, you are clicking OK to dismiss the dialog, then calling it back up again to make the change? What is preventing you from just entering what you want right there on the dialog before you commit?
Cheers.. Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks -
Browse sequence - duplicate topic
Browse sequences have been created from TOC.
I have a topic in the TOC referenced twice from two different
sections. Once help is generated, on the "Contents" tab, if I
drill-down on the TOC tab to the topic, select something in the
topic, and then press the back button, the TOC jumps to the
secondary place where the topic is listed:
TOC EXAMPLE:
_Software Intro
_____Presets
__________Device Presets < Access topic by drilling down
from "Software Intro" then "Presets"
_Something Else
_Something Else
_Devices
_____Device Presets < Press the "back" button and end up
here on the TOC
_____Device Info
Is there a way to control which TOC reference it chooses when
the "back" button is pressed? I would like the user to be able to
get back where they came from in the TOC, but I also want the user
to access the topic from both places in the TOC.
Thanks much!
JenRH goes to the first location it finds, sorry.
You can, however, create a redirect page as a "dummy
placeholder" in the TOC with the same name (in the TOC) as the
"original." Create a new topic that has no text, but with the line
below in the HEAD section. Then drag it to the desired location the
TOC. (In case you're curious, the "0" indicates no delay in opening
the topic.)
Good luck,
Leon -
Hello,
I am getting double topics appearing in my Search window.
I have read all the posts on this issue and have discovered that if I compile to a folder higher than the project folder, the problem disappears.
From what I have read, it appears that this is due to me having topics that link out to topics in a location higher than my project folder.
But I have no knowledge of having created such links. I have very few external links in my project and they all go to webpages.
Is there a way of searching for the culprit link? Or could the problem be caused by something else?
Thanks
Helen
Using RH7Thanks Peter.
I'm getting there but I need a bit more help.
I used the FAR tool mentioned in the snippet to look inside my CHM but I don't really know what I'm looking for.
I've found lots of links that start with ../ or even ../../../ but if I go to the topic and edit the hyperlink and remove these, I get a message saying 'This action will create an external link to the help system. The link may not function when the help system is moved to other system. Create link anyway?'
Isn't an external link what I'm trying to avoid?
The topic I'm linking to is in a different folder but all folders are within the main project folder.
If I create a new link by highlighting some topic text and clicking the Hyperlink button, then select another topic from the topic list, it is automatically displayed in the Link to box with ../../ in front of it. Is this wrong then?
I'm attaching a screenshot of part of the link file to show you what it's coming up with. -
Use Topic in TOC more than once...
We have just purchased RoboHelp 6 for our Help System
generation as well as to begin developing online training courses.
I have a WebHelp File that contains 5 books - one book per
procedure. I have a topic that is applicable to two procedures.
Without having to make a copy of the topic, is it possible to set
up the TOC to use the topic in question more than once?
The problem arises when I am setting up the Browse Sequence.
I tried to set up the Browse Sequence using the Auto-create using
TOC...option, but the sequence appears to be in alphabetically
order. In fact, it is in no way, shape or form even close to the
TOC (as indicated in the Help - Topics in each browse sequence will
be in the same order as in the TOC)!!!
So, I tried to manually create the browse sequence. I used a
browse sequence to contain all topics, then I set up another browse
sequence to contain the duplicate topic. When I use the navigation
arrows to move through the toc, it will not advance to the second
browse sequnce.
Any ideas or suggestions would be greatly appreciated. Thanks
in advance.
LisaHi LNT1
The trick to all this is to never directly link from the TOC
to the desired topic. Let's assume the TOC should have a topic
appearing in two different places. In order to make this work, you
link from two different redirect pages.
Now if you generate WebHelp, I see where there could be an
issue, because the browse sequence can only link from one topic to
another. In other words, a topic can only have a single link to and
a single link from it. So in this case, the redirect trick would
fail. However, another trick comes to mind that may work. Instead
of a Redirect page, you could have two different pages that instead
of redirecting, contained an Inline Frame (IFRAME) that simply
displayed the contents of the desired page. Basically, the pages
containing the IFRAME would link properly and provide the desired
effect.
For more on IFRAMEs, download my Tips and Tricks file and
scan it for how to create IFRAMES.
Cheers... Rick -
Maximum number of keywords, topics in an Index?
Good morning,
Macromedia/eHelp claimed at one point that the number of
topics and size of a WinHelp 2000 project was very large -
thousands of topics and I think a few gig of space. I have 517
documents, some with up to 45 topics, and a total of 2688 topics.
It compiles fine, but can't index worth a darn. Because it was
originally field level help (from an old DOS system), there are
duplicate topic names with different content. Is that what's
causing my problem? I can't find anything on here or the web about
indexing problems with the software. I found something on
stoplists, but it didn't apply to my situation.
What experiences have you had with large RH for Word projects
with thousands of topics and what tips can you give me? Anything
about indexing? Eventually, we'll probably need to go with a .CHM
output, but we can do that RH for Word. I haven't had ANY problems
with indexing in RoboHTML, but unfortunately that's not an option
for this project at the moment.
Thanks,
Jimphoto princess:
There never was a limit to the number of slides in an iPhoto slideshow. That 99 limit was for slideshow created in iDVD from imported stills. iDVD can not have more than 99 slides in any one slideshow that's created entirely in iDVD but at 99 the chapter number of the next slide (each slide is considered a chapter) reverts back to 1. It's a DVD standard issue, not an iDVD thing.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance. -
Best way to handle duplicate headings stemming from linked TOC book?
What's the best way to handle duplicate topic titles stemming from TOC books that contain links to a topic that you want to have appear in the body? The problem I've had for years now is that the TOC generates one heading, and the topic itself generates one heading.This results in duplicate headings in the printed output.
I have a large ~2500 topic project I have to print every release, and to date we've been handling it in post-build word macros, but it's not 100% effective, so we're looking to fix this issue on the source side of the fence. On some of our smaller projects, we've actually marked with the heading in the topic itself with the Online CBT and that seems to work. We're thinking of doing the same to our huge project unless there's a better way of handling this. Any suggestions?See the tip immediately above this link. http://www.grainge.org/pages/authoring/printing/rh9_printing.htm#wizard_page3
The alternative is to remove the topic from the print layout so that it only generates by virtue of its link to the book.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
I am using RH X5.0.1 to mainly create MS HTML Help. I
recently added some topics and used the Printed Documentation
wizard to produce them in a Word document. I selected the new
topics and some older topics to include in the Word file, but only
the older topics are present when I open the word file. Selecting
only the new topics produces an empy word document. I can see
nothing different between the new vs old topics (no difference in
style sheet, styles, conditional build tags)...and I've never had
this problem before in a project. There are 258 topics in the
project. Any suggestions?Duplicate topic. Answered
here. -
Editing See also... topics
Hi, I am just learning to use RoboHelp (RH HTML 10), as I have to update the existing Help for a software made by my company.
The problem is that some of the topics have wrong See also... links.
For example, in the attached picture (https://workspaces.acrobat.com/?d=0LrVwK4FeH8RwZC3P*Qfkg) the topic in the box should not be linked to my topic.
I created this topic by copying a similar one (Duplicate Topic command) and changing the title and some other words, and probably the See also... was not updated.
Is there any way to edit the See also... topics in an already existing project?
Thanks in advance.Since workspaces.acrobat.com is retiring soon, placing the (above) refered files here itself:
https://workspaces.acrobat.com/app.html#d=EjlwMquAjS-Q9nQVUUBQ-Q
https://workspaces.acrobat.com/app.html#d=TFq6v8L743hFNhLprQSpCA
~Amit Agarwal -
K9N Platinum Digital Coaxial Out
I am having an extreme amount of trouble with my K9N Platinum trying to get the SPDIF Digital Coaxial Out to work. In the Realtek HD Audio Manager the slider for SPDIF is not there; I'm not even able to adjust it. In the regular windows volume manager the slider is simply greyed out and immovable.
I have upgraded to what I believe are the latest Realtek HD drivers; directly from MSI's website as well as from the MSI Live Monitor.
I've poured over the options in the Realtek HD Audio Manager but I can't seem to find any way to fix this issue, as well as googled like crazy and searched this forum. I apologize if this is a duplicate topic; I did do a search and didn't find another one with a solution.
Any help on this would be greatly appreciated.Quote from: palaios on 24-January-07, 01:54:40
Is it the realtek hd audio manager you are talking about?
If it is: When i boot my computer as usual and start realtek manager.. You usually see which outputs are in use in the top menu, I dont see the digital output (spdif optical) here, even when its connected. So i guess it cant be muted since the sound device is not recognized by my Operating System (Vista) and/or my motherboard (k9n nforce570 sli platinum)
When i plug a cable in the line-in output, the realtek manager responds and ads both the line-in button and the spidf (digital output) button in the top menu.
Yes, on my PC, with Windows XP (you're using Vista, things might be considerably different, I don't know), the Realtek HD Audio Manager under the Audio I/O tab has a setting for "DIGITAL": if you click on the little wrench icon next to it, you can select the Sampling Rate (from 44 to 192 kHz) and if you want to enable or not the SPDIF output. When enabled, the SPDIF port will output whatever sound you're playing, in its original format: if you play an MP3, it will be stereo, if you play a DVD with a Dolby AC3 5.1 audio stream (and you enable the SPDIF pass-through in your DVD software, like Nero Showtime), then it will be 5.1.
Based on my (little) experience, most games do NOT support a digital 5.1 output, so - even if you enable the "surround sound" in their settings - you will get only stereo sound from the SPDIF (you will get surround if you plug a 5.1 speaker system in the front/rear/center audio jacks on the MB). I read there are soundcards that can do digital 5.1 encoding on the fly, but that's a whole different story.
Hope this helps... -
Error pops up sometimes; I can't find a pattern
Hello! Sometimes an error pops up on my Mid-2012 Unibody MacBook Pro 13". It says that QuickLookSatellite has crashed. It pops up when I download something, but I can't find any other pattern. It just pops up randomly otherwise. What does it mean and how should I fix it? Here is the error text:
Process: QuickLookSatellite [244]
Path: /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit e
Identifier: QuickLookSatellite
Version: 5.0 (521.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: quicklookd [229]
User ID: 501
Date/Time: 2014-09-19 16:41:27.108 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8DCD6CF0-0F31-B8EA-073B-7ED9C5EF689E
Crashed Thread: 4 Dispatch queue: com.quicklook.satellite
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
qlmanage --diag 6571367.28103428
Assertion failure in _QLThumbnailRequestCFFinalize (line 1802): thumbnail->context == NULL
last threaded generator: com.pleasantsoftware.qlgenerator.STLQuickLook
abort() called
Application Specific Signatures:
[QL] _QLThumbnailRequestCFFinalize: thumbnail->context == NULL
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff83688a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83687d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8b10c155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8b10b779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8b10b0b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8b1c0811 CFRunLoopRun + 97
6 com.apple.XPCService 0x00007fff850bb6b6 xpc_service_main + 408
7 libdyld.dylib 0x00007fff80f0b5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8368ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88c1bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88c1efb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8368d662 kevent64 + 10
1 libdispatch.dylib 0x00007fff85e7943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff85e79152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8368ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88c1bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88c1efb9 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.quicklook.satellite
0 libsystem_kernel.dylib 0x00007fff8368c866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff88c1b35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8043fb1a abort + 125
3 com.apple.QuickLookFramework 0x00007fff826111e4 _QLCrash + 178
4 com.apple.QuickLookFramework 0x00007fff826112c4 _QLRaiseAssert + 224
5 com.apple.QuickLookFramework 0x00007fff825fa5ee _QLThumbnailRequestCFFinalize + 309
6 com.apple.CoreFoundation 0x00007fff8b0b45d8 CFRelease + 424
7 com.apple.Foundation 0x00007fff80bb999a -[NSConcreteMapTable removeObjectForKey:] + 140
8 com.apple.quicklook.satellite 0x0000000105c96b41 0x105c93000 + 15169
9 com.apple.QuickLookFramework 0x00007fff82627181 QLTryCatchAndCrash(void () block_pointer) + 17
10 libdispatch.dylib 0x00007fff85e7a1d7 _dispatch_call_block_and_release + 12
11 libdispatch.dylib 0x00007fff85e772ad _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff85e7968f _dispatch_queue_drain + 451
13 libdispatch.dylib 0x00007fff85e7a9dd _dispatch_queue_invoke + 110
14 libdispatch.dylib 0x00007fff85e78fa3 _dispatch_root_queue_drain + 75
15 libdispatch.dylib 0x00007fff85e7a193 _dispatch_worker_thread2 + 40
16 libsystem_pthread.dylib 0x00007fff88c1bef8 _pthread_wqthread + 314
17 libsystem_pthread.dylib 0x00007fff88c1efb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8368ce6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88c1bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88c1efb9 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010679d000 rcx: 0x000000010679cb28 rdx: 0x0000000000000000
rdi: 0x0000000000002907 rsi: 0x0000000000000006 rbp: 0x000000010679cb50 rsp: 0x000000010679cb28
r8: 0x0000000000000003 r9: 0x00007fff804678d0 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x00007fff8262f6db r13: 0x00007fff8262f6c0 r14: 0x0000000000000006 r15: 0x0000000000000041
rip: 0x00007fff8368c866 rfl: 0x0000000000000206 cr2: 0x00007fff8043fa9d
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x105c93000 - 0x105c99fff com.apple.quicklook.satellite (5.0 - 521.1) <B7AB1DEA-7B90-3E86-AF14-2529BABCCD30> /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit e
0x105ca2000 - 0x105d65fff com.apple.iTunesLibrary (11.2 - 11.2) <7747EDE5-C330-3859-A62C-7606B01A8C0D> /Library/Frameworks/iTunesLibrary.framework/Versions/A/iTunesLibrary
0x1067a1000 - 0x1067bcff9 com.apple.security.csparser (3.0 - 55471.14) <5D9AC0E2-2F0D-3D39-9991-DF2C1D4DD0CF> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x10681a000 - 0x106823fff +com.pleasantsoftware.qlgenerator.STLQuickLook (1.1 - 2) <083E43AD-0C61-358B-B893-02200419ABFD> /Applications/Cura/Cura.app/Contents/Library/QuickLook/STLQuickLook.qlgenerator /Contents/MacOS/STLQuickLook
0x123400000000 - 0x12340047bff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.24.11 - 8.2.4) <AD8822DB-4408-36A5-B524-04476A8E0245> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff6eeed000 - 0x7fff6ef20817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff80389000 - 0x7fff803e2fff libTIFF.dylib (1042) <51D02EEC-0D0C-34C1-91C8-D316473A3FEA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff803e3000 - 0x7fff8046cff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff8046f000 - 0x7fff80575ff7 com.apple.ImageIO.framework (3.3.0 - 1042) <6101F33E-CACC-3070-960A-9A2EA4BC5F44> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff80576000 - 0x7fff80579fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
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0x7fff88c33000 - 0x7fff88c8effb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff88cf6000 - 0x7fff88d44fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff88d45000 - 0x7fff88ee1ff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff88ee2000 - 0x7fff88f21fff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff88f22000 - 0x7fff88f2cff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x7fff88f2d000 - 0x7fff88f57ff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
0x7fff88f58000 - 0x7fff88f5affb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff88f5b000 - 0x7fff88f5cfff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff88f70000 - 0x7fff8988faf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff89890000 - 0x7fff898e2fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff898e3000 - 0x7fff89a90f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff89a91000 - 0x7fff89a93fff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff89b1f000 - 0x7fff89b82ff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff89c26000 - 0x7fff89cf7ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff89d54000 - 0x7fff89e18ff7 com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff89e84000 - 0x7fff89e8cffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff89e8d000 - 0x7fff89e8eff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff89f02000 - 0x7fff89fcdfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8a00f000 - 0x7fff8a044ffc com.apple.LDAPFramework (2.4.28 - 194.5) <4ADD0595-25B9-3F09-897E-3FB790AD2C5A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8a0ff000 - 0x7fff8a108ff7 libcldcpuengine.dylib (2.3.58) <C8785704-6195-3129-86CA-20F0F3C20F15> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff8a109000 - 0x7fff8a10fff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff8a110000 - 0x7fff8a114ff7 libsystem_stats.dylib (93.90.3) <1A55AF8A-B6C4-3163-B557-3AD25DA643A8> /usr/lib/system/libsystem_stats.dylib
0x7fff8a115000 - 0x7fff8a11afff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8a11b000 - 0x7fff8a128ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8a129000 - 0x7fff8a1ebff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8a1ec000 - 0x7fff8a1f1ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8a380000 - 0x7fff8a3c1fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8a3c2000 - 0x7fff8a3c6ff7 libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8a433000 - 0x7fff8a436fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8a48f000 - 0x7fff8a4b6ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8a53c000 - 0x7fff8a56bfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff8a5c7000 - 0x7fff8a5d2fff libGPUSupportMercury.dylib (9.6) <3E5636DB-5EED-3C31-8B6D-8CBFE965BC12> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x7fff8a5dd000 - 0x7fff8a5ebfff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8a765000 - 0x7fff8a76dfff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8a76e000 - 0x7fff8ab4fffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8abb7000 - 0x7fff8ad6fff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
0x7fff8ad83000 - 0x7fff8ada7ff7 libJPEG.dylib (1042) <33648F26-A1DA-3C30-B15B-E9FFD41DB25C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8adeb000 - 0x7fff8ae06ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8ae07000 - 0x7fff8ae18ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8aeea000 - 0x7fff8aef5fff libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib
0x7fff8aef6000 - 0x7fff8af0eff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8afb9000 - 0x7fff8afddfff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff8b090000 - 0x7fff8b09aff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8b09b000 - 0x7fff8b280fff com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8b336000 - 0x7fff8b383ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8b384000 - 0x7fff8b3b5fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8b4b5000 - 0x7fff8b4c4ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8b6dc000 - 0x7fff8b6e8ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8bc0d000 - 0x7fff8bc77ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8bc78000 - 0x7fff8bf48ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8bf49000 - 0x7fff8bfb8ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8c00c000 - 0x7fff8c05afff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8c05b000 - 0x7fff8c05cffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8c08d000 - 0x7fff8c2d5ff7 com.apple.CoreData (107 - 481.01) <DA339795-5D97-35B5-9B04-629830013720> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8c60f000 - 0x7fff8c868ff9 com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8c881000 - 0x7fff8c883fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8cae2000 - 0x7fff8caeafff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff8cb03000 - 0x7fff8cb93fff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8cf40000 - 0x7fff8cf6fff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8cfbb000 - 0x7fff8cfbfff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8cfc2000 - 0x7fff8cfcffff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8d6ce000 - 0x7fff8d6d0ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff8d6f8000 - 0x7fff8d868ff8 com.apple.CFNetwork (673.2.1 - 673.2.1) <AE407146-CCF2-33DD-AAEA-6887FD6F45BA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8d869000 - 0x7fff8d869fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8d8bb000 - 0x7fff8da29ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8da2a000 - 0x7fff8da2aff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8da2b000 - 0x7fff8db91fff libGLProgrammability.dylib (9.6) <8807FAD2-11E2-3293-89D8-397B87334138> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff8dda1000 - 0x7fff8ddc6ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8ddc7000 - 0x7fff8ddc7fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8ddc8000 - 0x7fff8ddd0ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8de0c000 - 0x7fff8de1eff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8de51000 - 0x7fff8dfdeff7 GLEngine (9.6) <51D58F76-B9B3-3B4F-B65A-F6D213C2EED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff8dfdf000 - 0x7fff8e044ff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8e045000 - 0x7fff8e074fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 133
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=167.9M resident=104.3M(62%) swapped_out_or_unallocated=63.6M(38%)
Writable regions: Total=66.5M written=1772K(3%) resident=2356K(3%) swapped_out=0K(0%) unallocated=64.2M(97%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
IOKit 4104K
Kernel Alloc Once 8K
MALLOC 47.0M
MALLOC (admin) 32K
MALLOC_LARGE (reserved) 1024K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 10.1M
VM_ALLOCATE 332K
__DATA 20.3M
__IMAGE 528K
__LINKEDIT 67.0M
__TEXT 100.9M
__UNICODE 544K
mapped file 26.5M
shared memory 4K
=========== =======
TOTAL 342.2M
TOTAL, minus reserved VM space 341.2M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: iPhone, Ethernet, en5
Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: iPhone
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Please don't double-post. I deleted your duplicate topic.
Go to the following link and answer the questions as completely as you can:
Adobe Forums: FAQ: What information should I provide when asking a question on this forum?
Jeff
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