Duplicated data when run Crystal report

Afternoon all,
I'm trying to create a report which compares quantity of sold goods and qty of orderd goods.
I've started just with one table for sold quantity using parameter fileds for From Date, To date, Customer and Part Number. I've ran the report and everything is OK.
When I add another table (and link the fields) to get ordered quantities and run the report I receive duplicate data for ordered goods.
To be more precise, I think that the duplicate data are in the rows where I have sold quantity but no ordered goods.
As for example:
Invoice Date   Inv. Qty             Date of ordered g.       Ordered Qty
7.6.2006        80                     9.6.2006                        160
9.6.2006        80                     12.6.2006                       160
11.6.2006      80                     12.6.2006                       160
The Sum formula then for Ordered qty gives 480 pcs, but it should be just 320.
I'm sorry, If you have already answered similar question. I was not able to find it.
Thank you in advance for your help.
Branislav

Hi Branislav,
I think this is just because of dates in your Invoice Qty table. Do the following to create the report.
--Create report with Invoice and Order tables and use inner join to join the tables.
--Insert a group on Part Number and place the following fields on detail section
Inv_Date,Inv_Qty,Ord_DAte,Ord_Qty
Now your report looks like :
Invoice Date Inv. Qty Date of ordered g. Ordered Qty
7.6.2006 80 9.6.2006 160
9.6.2006 80 12.6.2006 160
11.6.2006 80 12.6.2006 160
Now right click on Order_date,Ord_Qty and format fields--click on suppress duplicated
Now your report looks like
Invoice Date Inv. Qty Date of ordered g. Ordered Qty
7.6.2006 80 9.6.2006 160
9.6.2006 80 12.6.2006 160
11.6.2006 80
Now to get summary on order_Qty Create a running total like
Right click on running totals--new give the nameSelect the Ord_Qty field to get total, Type of Summary should be sum
Evaluate--Click On change of field and select Order_DAte
Reset--Click On change of group.
Now place this running total in group footer under Order_Qty. This will solve issue.
Thanks,
Sastry

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    We have some crystal reports created in CR 2008 with command as a data source and all the commands are written in SOQL pulling data from SFDC, now when I open and run those reports in crystal report designer 2013 it is giving below errors:
    Failed to retrieve data from the database.
    Details: 42S22:[Simba][SQLEngine] (31400) Qualified column could not be bound: c.Investor__r.Relationship_Formula__c. [Database Vendor Code: 31400 ]
    Failed to retrieve data from the database.
    Details: 42S22:[Simba][SQLEngine] (31400) Qualified column could not be bound: k.Account_Relationship__r.PE_Priority__c. [Database Vendor Code: 31400 ]
    We are running crystal reports in both the version with system admin user who has access to all the objects in SFDC. It works well for CR 2008 but not for CR 2013, means relationship is not an issue.
    We have done some analysis and found that if the field in query contains two periods (.) it is not recognising that field, if we remove that field from query, CR 2013 takes that as a valid statement.
    Any help or suggestions on this issue would be a great help.
    Regards,
    Apoorv

    Hi Apporv
    Please check your database documentation for error 31400.
    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
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  • Login error with report viewer when opening Crystal report with subreport

    Hi
    I have a problem with a login error (database vendor code 18456) when I try to open a crystal report to view it.
    The report uses data from an external payroll database but I'm running it via our Accounts system (it's a convenient front end for users to run the report from). This works fine for another report that doesn't have any subreports. However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error. It doesn't seem to be passing the login details for the payroll database down to the subreport.
    I'm using Crystal Reports version 11.0.0.1282. The Accounts system is Technology One. Tech One have provided a report template that has several formulas designed to allow Tech One to play nicely with Crystal. One of these formulas allows me to enter the nickname of the external database that the report needs to use. The external database's connection details are fully specified in the Tech One configuration section (server console). So in this case the report says use database U1 & the server console identifies U1 as being the payroll database, specifies the connection path  & has the username & password required to logon to the payroll database/server.
    The report is running ok & retrieving data, but for some reason the viewer is erroring. If anyone has any ideas for how I can get the login details used to run the main report to flow through to the subreport it would be much appreciated.
    Thanks
    Sue

    I understand your  frustration. We can do a few things. But really, it should be Technology One contacting us. To use an analogy (which you are free to share with Technology One). They built a car and sealed the hood. You bought the car, but he engine does not quite run as it should. You bring the car to the mechanic and all he can do is look at the car as he can not even open the hood.
    In any case, here is what I would do if I could open the hood (e.g.; if I was dealing with Technology One):
    1) Look up database vendor code 18456. This is simply the error our print engine is receiving from the database client and it simply passes it through relatively unhandled. This you should be able to do your self or ask Technology One to tell you what that means.
    2) Break out the subreport and see if it runs on it's own in the application (if this is a permissions issue - which I doubt -  it should come up here too). Unfortunately, this is for Technology One to do...
    3) Run the report (with the subreport) in the CR designer. Does it work there? If this is a win app and it works, we again eliminated permission issues. And we also confirmed that the report is good. Again, Technology One should do this for you.
    BTW.; CR 11.0 is out of support - not sure if you or Technology One are aware of this...
    4) Can the developer duplicate the issue on his development computer?
    Now, there are couple of instances where you say something like; "the report works and gets data, but the viewer errors out":
    +The report is running ok & retrieving data, but for some reason the viewer is erroring.
    However when I run the Crystal report that has subreports, the report generation process works but when the crystal reports viewer tries to open the report I get the login error.  +
    How do you know the report is retrieving data? From the error I would say the report never connects, thus the error / request for a logon...
    So, the short of all of this is; get Technology One to contact us. They can do it over the forums or obtain a phone case here;
    http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100
    Now, here is a warning. As CR 11.0 is out of support Technology One will have to upgrade to CR 11.5, before that can create a phone case, which for them and you brings up another bunch of issues...
    If you do not get any joy from the support person at you are talking to at Technology One, get him to escalate the issue. They are the ones that should be talking to us...
    Ludek

  • Writing and including our own customer data source to Crystal Report Design

    Hi,
    I need to create a Crystal Report based on a locally stored XML and schema. I can do this but the issue Iu2019m facing is that some tags used in the schema and the format is not supported by Crystal. So my plan is to write a database driver which will take our format and then convert it to the format Crystal supports and vise versa. To do this before writing the driver I need to know if itu2019s possible to include my custom database driver source in to the list that is shown in the Crystal Report Designer when selecting a data source to create a report.  Is there such an API available so that I can plugin my data source to Crystal Report Designer? Is this at least possible to do or is there another way?
    Hope you can help me.
    Thanks you in advance.
    Regards,
    Chanaka

    Hi Chanaka,
    Not directly. If you base your driver on OLD DB or ODBC then it will show up in those lists.
    If you are planning on selling a lot of packages then you may want to contact our OEM Sales team and sign up. You'll have more resources to do customized features like this. Not sure if we can but the option is there.
    Thank you
    Don

  • Error when running a report in BPC NW

    I am getting the following error when running a report for my application in BPC NW.
    EVDRE encountered an error retrieving data from the Web Server (retrying in (X) seconds).
    This error comes with this dialog option box to either continue or cancel retrying retrieving data. Retrying doesn't help either.
    Any report I run (on any of my appsets), I get this error. I used the EVDRE function and also tried running a report using the template as the basis. But I get the error either way.
    Does anyone know why this error is occurs or how to debug this issue. I saw some information about this in earlier threads but could  not make much out of it.
    Appreciate any assistance.

    Sanjay,
      This  is a   very  generic  error...Couple  of  places  to  look  for....
    1)Reprocess the application (Modify application + Reassign SQL Index + Process Application)
    2)optimizing the application sometimes helps (Full Optimize + Compress Database + Index defragmentation).
    3)Create a "evdataserver_debug.txt" in user's private publication folder on  server side to populate very detail level logging  and  check  the  log on client side EVDRE_LOG.txt for  further  peek  into  where  things  are getting  messed up.
    if  evdataserver_debug.txt does not  get  populated on BPC 5.x...it  is  an  issue  with  IIS authetication on Application server.
    4)You have to check the event viewer into .NET server and also the BPC logs which can be found into
    BPC\Logging  for  further  details  ..
    Hope  this  helps..
    Edited by: Vishal Mahawadhi on Jun 24, 2009 9:50 AM

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