Duplicated Itemized Expenses in iExpenses

Question

We have noticed that when employees submit an expense report that contain itemized expenses, the itemized expense amounts are duplicated. The reimbursable amount shows the correct amount, however, the total expenses includes the duplicated item(s). For example:
ITEM EXP TYPE AMOUNT JUSTIFICATION
Item# 3 Hotel $200
Item# 3-1 Hotel $50 Parking
Item# 3-2 Hotel $150 Hotel
Expense report amount- $200
Original eligible amount- $400
As in this example, the total expenses would show as $400, however, the actual reimburseable expenses would show as $200. This has caused some issues because expense reports are routed for approval via the over-stated amount.
Does anyone know if this is a bug?
As an FYI, I made a correction to Item# 3-1 to correct the expense type from Hotel to Parking and it adjusted the amounts so that the expense report shows for the correct amounts. Thus, it corrected the approval workflow as well. I was thinking that if an employee itemizes an expense but does not change at least one of the expense types, that it duplicates the charges for some reason. Sound like a valid error explanation?
Thanks,
Erik

Answer 1

Both pay is with Credit Transactions. If the transaction is of both pay type the invoice to be paid to the card issuer is split out of the original Expense Report, a new report is created and invoiced. If you are using R12 a Payment Request is created for the Credit Card Issuer.
Please browser through the implementation guide for details.