Duplicates of a song on iPhone 4s but not in iTunes. Unable to delete duplicate. Won't play and won't let you swipe to delete. Any ideas on how to do so without resetting the phone?
I have duplicates of a song on an album. One of the duplicates is grey with no album cover. When you attempt to swite and delete, the track will not delete and will not even play. I've contacted iTunes store and the person I received the support email from told me that it may not be downloaded. I emailed him back and explained that no there is no download for that song in my itunes store on my phone.
One I never received an answer back which shows you how well these people do their job.
Two: I really would prefer to have a solution to this problem without having to delete all of my music from my phone or resetting my phone. Because this duplicate isn't even showing up in my iTunes, it's only showing up on my phone.
When I attempt to find it in my itunes it plays fine. But when I try to find the file to delete it, it is no where to be found. I've tried everything that I could think of to get rid of it. And I don't want to leave the album/artist off my phone because I do enjoy their music... And I have the microsoft sync in my car.
Anyone got any ideas on how to do this without resetting the phone and/or taking my music off?
If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go
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