Duplicating DVD created in Encore is a NO GO!!!!!! HELP!!!!

I created a DVD using Encore 2.0 and when I try to duplicate it using a duplicator, it hangs.
The media I'm using: verbatim DVD-R
In Encore, I built the DVD using "DVD Disc" The resulting DVD plays fine, I did a check before burning with no issues but trying to duplicate the DVD is a no go.
Any help would be appreciated.
Note: The files were mpeg-2 captured using a Canopus EMR 100. The extension on the files is m2p and again, they play fine in the DVD player but I can't duplicate them.
--Daniel Garza

Neil,
Thanks for the quick response. This is what I tried:
I burned the file to a Vetbatim X8 DVD-R (the speed on Encore's BUILD DISC was set to X5. The DVD-R played fine but prescanning or trying to duplicate it--no good.
I burned the same project to a Memorex DVD RW and it played find AND it scans/copies without a problem.
I don't get it?
Is it the media, the burner (in the PC) or the duplicator's read drive as you mentioned? Should I try to update the firmward on both the PC and the duplicator?
Thanks again for the assist.
--Daniel

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Le 08/06/2014 19:07, Stan Jones a écrit :
>
Why Adobe will never create an Encore CC version ?
created by Stan Jones <https://forums.adobe.com/people/Stan+Jones> in
/Encore/ - View the full discussion
<https://forums.adobe.com/message/6442856#6442856>

Duplicating DVD created in Encore is a NO GO!!!!!! HELP!!!!

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