Duplication check for Lead and Contact
Hi,
Can i confirm that, there is no duplication check for Lead and Contact during the new reacord adding?
I also realise that during the Lead convertion, CRMOD also never check for duplication even i have existing contact available?
Is there anyway for us to activate the duplication check during the Lead convertion?
Regards,
SK
SK,
System can check duplicate if you add external id for record (Lead and Contact).
For more information please refer topic 'About record duplicates and external ids' on page no.1303 of OnDemand help.
Hope this helps.
Santosh
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