During Adobe Flash 11 install, I received the error "cannot contact reliable source." Help?!

While streaming videos on YouTube and Hulu, I noticed a signifant amount of lag and buffering. In the past I've resolved this issues by updating my Flash player (even though I typically am on the newest version). Today I tried to install a Adobe Flash 11 and I received the error, "Cannot contact reliable source" amongst a few other errors (I cannot recall what they said). I went to the troubleshooting section, uninstalled my current Adobe Flash, and tried to download version 11. I keep getting the aforementioned errror. Now rather than a lag time and buffer issue, I cannot watch any videos at all since my Flash player was uninstalled and I cannot download the new version. I'm currently on a relatively new iMac with OS X version 10.8.4. I don't think there is problem with my actual computer. Can anyone help?
PS: I have an unhealthy affinity for catching up on terrible TV shows on Sundays so I'm saddened by my inability to watch Hulu Plus.

Try this installer: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg

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Flash Player Error: "Cannot contact reliable source"

Hello,
I've been trying to update the Flash player on my computer, but I keep returning the same error--"Cannot contact reliable source."
My computer is:
Windows 7
32 bit
Flash Version 11.2.202.235
I've tried to install on both IE9 and Firefox, but it keeps stopping at 46% and failing. Any idea what I can do to fix this?
Thank you!

I'm sorry you're encountering this issue. Are you behind a firewall that requires a proxy setup? Would you mind doing the following steps:
Download the Flash Player installer
Open a command prompt and navigate to the installer location (eg. "cd c:\users\username\downloads\")
Run the installer, using a “/debug”.argument (eg. “install_flashplayer11x32ax_chrd_aih.exe /debug”)
Once the installer runs and the error is reproduced, a file named “host.developer.log” will be created in your system’s temp folder.
You can quickly access the temp folder by clicking on Start > Run, then type "%temp%".
Locate the "host.developer.log" file and either post the contents in a reply or send directly [email protected]
Thanks,
Chris

Error: cannot contact reliable source

i have been trying to download the flashplayer
and at 12% i keep getting this error: cannot contact reliable source
i have tried disabling my firewall and antivurs but that didnt work
im using 64bit operating system and internet explorer 9
any idea how i can get this fixed?
thanks

Assuming you have Windows 7:
Download these two files:
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash _player_64bit.exe
Flash Player for Internet Explorer
Close I.E.9.
Run uninstall_flash_player_64bit.exe
Reboot.
Run install_flash_player_11_active_x_64bit.exe

Can't download adobe flash player 11 cannot contact reliable source

HELP 911
I am having a problem downloading the Adobe Flash 11 as I get the error (cannot contact reliable source)!
I run the file and it stops at 1% and no matter what I do, I cannot run the entire file!
I am using Windows 7, 32Bit on a Compaq PC
Please help as I do not know what I can do!
Paul

Download and run the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header (under the heading Progress bar hangs...).

I keep getting message "cannot contact reliable source" when trying to install Flash Player.

I turned off AVG anti-virus and uninstalled old Flash Player versions. I keep getting message "cannot contact reliable source" when trying to install Flash Player.

I cant copy and paste the install file but it was not a or b above. It was copied from the adobe website, downloaded successfully, but will not install. I get the download from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header

Flash Player will not download past 47% - "cannot contact reliable source" error everytime

So just as the title states - I uninstalled Flash on my computer because it was giving me trouble. Now, everytime I try to redownload Flash for Firefox - it will not go past 47% download and the "Cannot contact reliable source" error comes up every single time. I'm on Windows 7 64 bit and I have Charter Security Suite for Antivirus if that helps.
Never had this problem before when I downloaded Flash and now this is just plain stupid.

MossyRock20 wrote:
F-Secure said that Adobe needs to submit the URL and IP addresses to them for removal from this blacklist.
That's a two way street. My brother used TrendMicro for about four years before he got rid of it. TrendMicro's stance was "We build our product and update it. The rest of the world can keep up with what we do." When he was no longer able to update QuickBooks because of TrendMicro, he uninstalled it. They told him it was Intuit's responsibility to update their (TrendMicro's) IP database. That kind of arrogance is why Apple has surpassed Microsoft in recent years as the #1 tech company in the world. People won't keep using something that continually doesn't work, like Windows Vista and now 8 - Okay, 8 is more compatible than Vista was but it's far less user friendly UNLESS you're on a touch screen tablet, which means they NEVER should have developed it for desktop and laptop use.
I worked for Intuit from 2003 to 2006 and dev people in Mountian View ran me through the update process for their websites. There are protocols that remain constant that should NOT blacklist a new update from a trusted primary, secondary and tertiary domain that's properly written. It's what prevents hack sites (like... just an example: "xxx.porn.adobe.com") from getting onto a whitelist. Any GOOD antivirus company will have databases that maintain that primary ptrotocol. If they don't they're doing things bassackwards.
I spent six years testing all kinds of software for compatibility, including several antivirus apps (but not F-secure). After all that, I made a rule for myself:
ANY software that interferes with other software, especially software that I use frequently, is gone. If there's a more compatible replacement, I'll use it instead... if not, I'll learn to get by without it.
I do graphic and web design by trade, and anything that hinders productivity is a liability. Be it photoshop plugins that crash the app, A/V that screws with FTP, or whatever.

Install_flashplayer11x64ax_gtbd_aih.exe "cannot contact reliable source" error

I am using Win 7 64 bit. I am using a Dell precision T7500. Trend anti-virus.
I can download other programs from other sites at a normal rate. When I try to download the installer on both IE9 and Firefox my xfer rate drops to 24kbs or lower. Right now trying to download the subject exe I am at 1.65 kb/s. I run the program and it asks me to update auto, don't or ask to update. Then it tries to download adobe flash 11. I have multiple adobe products and every single one of them takes milleniums to update (adobe Master collection CS5.5). Trying to run this install application gives me the "cannot contact reliable source". downloading a later version of adobe drops me to under 25 kb/s as well. Been working on this issue for months now and my customer is getting frustrated and so am I. Any thoughts?

You can download the executable installers for your system from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Ins tall_in_a_firewall_proxy_server_environment

What does it mean when an error on downloading says cannot contact reliable source?

what does it mean when an error on downloading says cannot contact reliable source?

It's a problem with the download helper; download the offline installer from http://get.adobe.com/reader/enterprise/
If you need more help, please specify your operating system & version.

I get an error message "cannot contact reliable source" What does this mean?

What does it mean when I get an error message that says "cannot contact reliable source?

http://forums.adobe.com/thread/1195540

After installing, I receive the message, "Cannot use this product under a guest account." What's up?

I have installed Acrobat Pro XI (Education Edition). But I receive the message, "Cannot use this product under a guest account." What should I do?

Run as admin/ talk to your IT department.
Mylenium

When I try to install I receive the error 1321?

The error can be found within the installation log files and is usually related to the need to write to a specific location. If the installer is unable to write to the expected location this error can occur. I recommend trying the steps listed in, "Error 1321 or 1309 | Install | CS4, CS5 | Windows."

Hi jerryc126,
Please refer to the KB Doc : http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs5-cs5.html
Regards,
Rave

When I try to install I receive the error 1309?

The error can be found within the installation log files and is usually related to the need to write to a specific location. If the installer is unable to write to the expected location this error can occur. I recommend trying the steps listed in, "Error 1321 or 1309 | Install | CS4, CS5 | Windows."

Hi jerryc126,
Please refer to the KB Doc : http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs5-cs5.html
Regards,
Rave

"Adobe Flash CS5 has stopped working" error anytime i do anything - HELP PLZ!

Hi there,
I have used Macromedia Flash MX for many, many moons. Finally, when I got Windows 7, I was VERY excited to get updated on MX and move to Adobe Flash Professional CS5. However, i have never once been able to use this program, as it crashes pretty much every time i try to do anything. However, since my upgrade, i've noticed a lot more crashing in MX as well (i still have it installed on my old HD and have been using it to build videos rather than CS5 since it crashes less frequently). Now, i'm at my wit's end. I get the above error message when i do pretty much anything, but most recently it's EVERY time i try to select all unused files from the library. The error message i get in MX is "Flash 6.0 r25 has stopped working," but it's the same exact problem in the problem signature as CS5's:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Flash.exe
Application Version:    11.0.0.485
Application Timestamp:    4badda9d
Fault Module Name:    Flash.exe
Fault Module Version:    11.0.0.485
Fault Module Timestamp:    4badda9d
Exception Code:    c0000005
Exception Offset:    005c0478
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
If i try to select "Check online for a solution," in MX it just kills out of the program, but in CS5 it gives me a second error before killing out:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Flash.exe
Application Version:    11.0.0.485
Application Timestamp:    4badda9d
Fault Module Name:    ntdll.dll
Fault Module Version:    6.1.7601.18247
Fault Module Timestamp:    521ea8e7
Exception Code:    c0150010
Exception Offset:    0008482b
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    2865
Additional Information 2:    2865b1bb537c4d5e61b79207bc968f0a
Additional Information 3:    2116
Additional Information 4:    2116da8c99f9527466231198673244ae
PLEASE tell me there's a way to fix this. I've tried everything I can think of and have to get this video done in the next few days!!!! I would love to be able to start using CS5 and ditch the ancient MX on my slaved drive, but I can't get CS5 to work!
Thanks.

3. (Windows) Disable Compatibility Mode.
   For information on compatibility mode, see Using Windows 7 or Vista compatibility mode.
Windows Compatibility Mode can cause errors to occur with Adobe Creative Suite products. To disable it, do the following:
Navigate to C:\Program Files\Adobe\[application name].
Right-click the product application file and choose Properties.
In the Compatibility tab, deselect all options under Compatibility Mode, Settings, and Privilege Level.
Click OK, and relaunch the Adobe Creative Suite 5 product.
4. Disable startup items and services.
   Applications running in the background can prevent Creative Suite 5, CS5.5, and CS6 products from launching. For instructions on temporarily disabling these items, see the following documents:
Disable startup items and Services (Windows XP)
Restart Windows in a modified mode (Windows 7 and Windows Vista)
Start the system in Safe Boot mode (Mac OS)
5. Log in using a new local administrative user account.
   A new local administrative account can rule out network policies, corrupt profiles, and incorrectly setup administrative accounts as the cause of a failed launch. To create a local administrator account, see the following:
Windows XP: Choose Start > Help And Support and see the article "Add a new user to the computer," or contact your system administrator.
Windows Vista/Windows 7: Create new local administrator account (Windows Vista) (kb404912)
Mac OS: Creating and modifying user accounts on the Apple support website. This video demonstrates the procedure to create a Standard user account. To create an Administrator account, select Administrator in the New Accounts menu.
6. Delete all Adobefnt*.lst files
Search for and delete all copies of the AdobeFnt*.lst file that you find on the hard disk:
(Mac OS) In the Finder, choose File > Find (Command + F).
(Windows XP) In Explorer, click the Search button (Ctrl+F).
(Windows Vista/7) In Explorer, use the search box in the upper right (Ctrl+F).
Type Adobefnt*.lst and then click the Search icon. If you have more than one hard drive, only search the system (OS) drive.
(Windows XP Search Assistant) Choose All Files and Folders. Under More advanced options select Search System Folders, Search hidden files and folders, and Search subfolders.
Click within the search results. Choose Edit > Select All, and then drag the selected files to the Trash (Mac OS) or Recycle Bin (Windows).
(Mac OS) Choose Finder > Empty Trash.
Restart the application.
If an Adobefnt*.lst file becomes damaged, it can cause the application to crash, freeze, or quit when you try to start it. Adobefnt.lst files (for example, Adobefnt10.list for InDesign) are font cache files that Adobe applications use to quickly gather and store information about available fonts. If you delete or rename an Adobefnt.lst file, the application re-creates it the next time you start the application.
7. Troubleshoot font issues.
Remove or disable nonessential fonts and then restart your Creative Suite application. See:
Reduce the number of active fonts (Windows XP)
Reduce the number of active fonts (Windows 7 and Windows Vista)
Troubleshoot fonts (Mac OS)
8. (Windows) Update your video card driver.
Download the latest driver from your video card manufacturer's website or contact the manufacturer for an updated driver.
9. Search the knowledgebase for errors.
Search the Adobe knowledgebase for any errors that appear:
Go to the Adobe Support website and choose your product from the Select Product Support Center menu.
Type the error into the search field and click Search.
Note: Omit file paths and registry keys from the search string.
10. Run the Adobe Support Advisor.
The Adobe Support Advisor is an AIR app that helps identify and resolve installation issues. It can also assist with errors that occur when AMT is running. For more information, see Using the Adobe Support Advisor (kb405816) and Troubleshoot launch errors using Creative Suite launch logs (cpsid_83478).
11. Perform system troubleshooting steps
Follow the steps in Troubleshoot system errors and freezes | Adobe software on Windows (cpsid_82252) or Troubleshoot system errors and freezes | Adobe software on Mac OS (cpsid_82414).

How do I resolve the error cannot load XML! Help is not available?

I am using InDesign CC 2014 in Windows 8.1. In using the Object Model Viewer to load the Object Model for my version of InDesign I get this error. What is the help that is being referred to?

Please try the mentioned steps:
1. Navigate to Applications/Utilities/Adobe Installer and look for CC desktop, if present run the uninstaller to uninstall it.
2. Navigate to Applications/Utilities and look for Adobe Application Manager folder and Creative cloud folder. If present move to trash and empty it.
3. Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old
4. Download CC desktop from: https://creative.adobe.com/products/creative-cloud and try to install again.
Other references are:
Troubleshoot CCM Applet installation and download
Re: Adobe application manager fails to update/install
Regards
Rajshree

"Cannot Contact Reliable Source" Error

I just bought a new laptop yesterday and Flash Player 11 won't install. I'm running Windows 8 and using Opera as my browser. Any help would really be appreciated! Thank you!

Download and run the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header

During Adobe Flash 11 install, I received the error "cannot contact reliable source." Help?!

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