During starting, iTunes stops if internet connection is active

1) Initial condition : Internet connection not activated
Double click on iTunes icone :
iTunes starts correctly
2) Initial condition : Internet connection activated
Double click on iTunes icone :
iTunes begins starting but stops when iTunes attemps to access to internet.
How to resolve this problem without internet connection desactivation before each iTunes launching ?
Thanks for your help.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

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ITunes has no internet connection

My iTunes has no internet connection whatsoever. It is the only program I have with this problem and I have tried a ton of stuff so it is getting frustrating . I am on Windows 7 with iTunes 10.6. My symptoms are iTunes cannot do anything, no store, no iPhone update server, signing in/out doesn't appear to do anything, authorizing/deauthorizing computer doesn't appear to be working, check for updates doesn't work, GIANT MESS.
So i have tried:
- Proxy settings are the way they should be
- iTunes diagnostics tells me sucre link to iTunes store failed but the help button does nothing because iTunes has no internet to look up the solution LOL
- Reinstalling
- Reauthorizing (not sure if anything happened at all)
- Turning off firewalls/antivirus
- Lightly tossing computer over a cliff (satisfying but not helpful)
Does anyone have a similar issue or a solution/idea for me?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes RADIO is not working. "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so - iTu

iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
SMC Version (system):      1.69f4
Serial Number (system):   C0*******F8V
Sudden Motion Sensor:
State:   Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product:            6 Series Chipset
Link Speed:       6 Gigabit
Negotiated Link Speed:           6 Gigabit
Description:      AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity:           512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision:           040H
Serial Number: 0000000012330912E75A
Native Command Queuing:    Yes
Queue Depth:   32
Removable Media:        No
Detachable Drive:        No
BSD Name:         disk0
Medium Type:      Solid State
TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
S.M.A.R.T. status:         Verified
Volumes:
disk0s1:
Capacity:           209.7 MB (209,715,200 bytes)
BSD Name:         disk0s1
Content:            EFI
disk0s2:
Capacity:           511.25 GB (511,250,432,000 bytes)
BSD Name:         disk0s2
Content:            Apple_CoreStorage
Recovery HD:
Capacity:           650 MB (650,002,432 bytes)
BSD Name:         disk0s3
Content:            Apple_Boot
Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

Is possible to transfer photos from a macbook pro to an iphone without itunes or an internet connection?

Is possible to transfer photos from a macbook pro to an iphone 5 without itunes or an internet connection? I'm a pro photographer and I need to transfer photos from my camera, edit them, copy photos to my iphone and send via 4G network to an editor. I will be in a location without internet access and my old computer itunes wont sync with my new iphone 5. I can't upgrade the computer right now because I need some of the old software. Thanks.

Some decent suggestions for apps to do this in this thread:
http://apple.stackexchange.com/questions/52332/how-to-transfer-a-file-from-iphon e-to-computer-when-there-is-no-internet

HT204406 I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still cannot download....my music

I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still cannot download....my music

I have the same problem on my Windows 7 computer. In the right-click menu for a song one option is DELETE. However when I click that option the next window is to HIDE instead of DELETE. Apple, please help us with this.

I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out. Is there another way to fix this problem? Cheers

I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out so this is not an option. Is there another way to fix this problem? Cheers

The only way is to connect the iPod to a computer with has an internet connection and iTunes and restore the iPod. Use as friiend's computer or make an appointment at ther Geniuds Bar of an Apple store.

TS1814 what about if I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

Hey ksgrech,
I found the following information which may be of assistance in troubleshooting this error on a Mac:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Furthermore, you may want to refer to this article (error 3194):
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers!,
Matt M.

Trying to restore ipod but itunes says no internet connection.

Trying to restore ipod but itunes says no internet connection. Uninstalled and re-installed itunes but still have same problem. Trying to restore because I uploaded songs from Yahoo music jukebox to ipod but they won't play. They are listed as "other" and I can not access them to delete or play. Tried to delete through music jukebox but now it say " error reading content" so I figure restoring ipod is the only way to fix problem.

Does this help?
http://docs.info.apple.com/article.html?artnum=304468

Safari, Firefox, Itunes and Update stop working, internet connection is properly working

I have a 15 month old MacBook with OS X 10.6.7.
Since two days, Safari and Firefox stop working after browsing through a few (randomly chosen) pages. That is: initially, things seem to work ok (a bit slower maybe), but after a while the page loading progress bar (in blue) gets stuck, and so does the browser. By then Itunes and Software Update don't work either. I get the error message: You are not connected to the internet.
Sometimes, the programs start working again after a while
When going to system preferences / network / Assist me / diagnostics, I get the report that the internet connection is working properly (it is, because I can type this on my other laptop).
Using a tip from the Appel support community, I also tried Assist me / assistant, and set up the network again. Same problems arise.
I have tried a few more things:
- Clean up the system from additional programs
- Backed up files and removed them to create extra space
Although I do not know if it is related to teh above problem, we did experience a slower startup of the MacBook in the past few weeks.
Is there anybody who can help us with this?
Thanks in advance for any suggestions/explanations.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

ITunes crashes my internet connection almost every time I launch it

Hello,
since my last upgrading to iTunes 10.1.2, (I did not do it for a long while), I am experiencing severe disconnections from the internet. These disconnections do not usually occur at the moment of the lauching, but a little bit later, when I am looking for a specific tune. The application seems freeze during its searching, then I lose my internet connection. It becomes not possible to retrieve the connection once lost, apart from restarting the computer. It is extremely frustrating. This occurs 3 times out of 4... Are some people experiencing the same problems as me, and will the developers do something?
I am connected to a Neuf-SFR box router by the way of an Hercules Wifi key. I tried to remove the key and plug it again after the problem occurs, but nothing happened.

Just for info, I just discovered the long long thread about the blank page instead of the iTunes store screen (cf http://discussions.apple.com/thread.jspa?threadID=2743839&tstart=0 ): I had the same trouble, that was the reason why I decided to upgrade to the last release of itunes. The end being, that now the goody good screen appears like before, but that the new release cuts my internet connection a few time after I've launched it.

Why do I get an error in iTunes that my internet connection is not good when it is not a problem?

I am trying to use the "Radio" in iTunes and can successfully access all options except the talk shows. When I click on talk shows I get this.
My internet connection is OK. This has been happening for over a week.

I suggest you browse this forum. This issue has been going on for over a week now and there's hundreds of similar questions already. It happens to some people part of the time, some people for all the time, not at all to others. Some genres for some, others for others, etc. Different versions of iTunes and systems. There's some things that seemed to help some people, though I suspect it was just coincidental or it solved a similar but unrelated issue.
It's not clear what the issue is, or where it lies. If it's something to do with Apple's servers they are not likely to discuss it. There was an issue like this a few months ago with the weather widgets and people kept on posting with no news until one day it suddenly started working, again with no news. If you wish to, you can report to Apple.
http://www.apple.com/feedback/itunesapp.html
There are other applications that let you listed to online radio if you are desperate. Check www.pure-mac.com

Itunes version 7 internet connection problem

Since Apple has relise itune to v7 i found a lot of problem after i update to this v7. First is the sound quality and i been solve this problem after i updated to v7.0.2 but it still have problem too when the itune play next song. I need to close itune and start again.
Second problem is my ipod usb connection problem, it pop uot said cannot write to the disk. that time i though my ipoh's harddisk got problem after that i try connect to firewire and is runing smooth.
Third problem is the internet connection, it always happen i can't get into itune store and itune radio. I start using itune when i own a 20GB ipoh shuffer and that time is version 5 or 6 and everything is runing smooth. I even check my mcafee firewall is full acess for the itune.
I hope Apple can take note all the problem / error for window os user and i think not just me face this problem.
Finaly hope Apple can understand my broken english (sorry about that).
Chee

Kindly connect the modem straight to the computer...click start >> all programs >> accessories >> command prompt...In the command prompt window type ipconfig /all and press Enter...Post the details...
Kindly state your ISP(Intenet Service Providor).
Kindly state the make and model number of your modem(not the wrt54g).

ITunes suddenly needs Internet connection to access my iPhone...???

Plugged my iPhone up to my laptop this evening, now I suddenly can't access any info on my iPhone. It shows up in iTunes but just as "iPhone" instead of "Erica's iPhone" like it used to. When I click on it, I get the error message, "iTunes not connected to Internet." Well duh, I don't HAVE the Internet at home. Why on earth would iTunes suddenly need Internet access when I've been using it jst fine without it?!? I don't see why iTunes should suddenly need Internet access to identify my iPhone.
Also, I am running Windows 7 and had no problem w/my computer recognizing my iPhone until I installed iTunes. Once iTunes was installed, Windows stopped recognizing the iPhone & I now cannot get my photos onto my laptop. If I manually uninstall iTunes & it's 5 "helper programs", bingo, Windows recognizes the iPhone again. Then, as soon as I reinstall iTunes, it quits. I think iTunes is messing w/the way Windows 7 recognizes/works with the iPhone 3G's drivers. ?? Any advice? :-/
Thanks in advance,
Erica

You should contact iTunes Store support about that.

Starting iTunes stops all net traffic

Hi,
When I start iTunes, all internet traffic stops, and I have to reboot my laptop to get back online.
I have a XP sp2 laptop, with the latest version of iTunes, which has been working fine for the last year or so. I haven't changed anything that should make a difference for this. I'm on broadband. Any ideas on how to stop getting knocked offline when iTunes starts?
Thanks,
Ed
Windows XP

I just thought of something: this week I had installed the latest version of Skype too. I've just tried downloading podcasts again, and it seemed to knock me offline again....but then I quite Skype, and it I've come back online again! So maybe there is some conflict between Skype and iTunes! I'll have to test this out a couple more times to be sure, but it is one possibility.

During starting, iTunes stops if internet connection is active

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