During the installation of grid infra(cluster) for Oracle 11.2 RAC one.
Good Day All, and thanks in advance…
During the installation of grid infrastructure(cluster) for Oracle 11.2 RAC One Node on AIX6.1 ( PROD) , ASM used. I am getting below errors when executing ./root.sh
Upon investigation ,I managed to get note: 1068212.1 from the support oracle site ( see below for details) . I might be hitting Unpublished bug 8670579. I also logged Severity 2 SR with Oracle support to get the bug/patch fix and no one has attended the call.
This might be configuration issue or otherwise , if you have experienced the same issue please assist ? ( if you need more logfiles please feel free to request)….
I ran the Cluster Verify Check – all passed.
Many Thanks
Ezekiel Filane
/u01/app/11.2.0/grid#./root.sh
Running Oracle 11g root.sh script...
The following environment variables are set as:
ORACLE_OWNER= grid
ORACLE_HOME= /u01/app/11.2.0/grid
Enter the full pathname of the local bin directory: [usr/local/bin]:
The file "dbhome" already exists in /usr/local/bin. Overwrite it? (y/n) [n]:
The file "oraenv" already exists in /usr/local/bin. Overwrite it? (y/n) [n]:
The file "coraenv" already exists in /usr/local/bin. Overwrite it? (y/n) [n]:
Creating /etc/oratab file...
Entries will be added to the /etc/oratab file as needed by
Database Configuration Assistant when a database is created
Finished running generic part of root.sh script.
Now product-specific root actions will be performed.
2010-10-19 10:33:11: Parsing the host name
2010-10-19 10:33:11: Checking for super user privileges
2010-10-19 10:33:11: User has super user privileges
Using configuration parameter file: /u01/app/11.2.0/grid/crs/install/crsconfig_params
Creating trace directory
User grid has the required capabilities to run CSSD in realtime mode
LOCAL ADD MODE
Creating OCR keys for user 'root', privgrp 'system'..
Operation successful.
root wallet
root wallet cert
root cert export
peer wallet
profile reader wallet
pa wallet
peer wallet keys
pa wallet keys
peer cert request
pa cert request
peer cert
pa cert
peer root cert TP
profile reader root cert TP
pa root cert TP
peer pa cert TP
pa peer cert TP
profile reader pa cert TP
profile reader peer cert TP
peer user cert
pa user cert
Adding daemon to inittab
CRS-4123: Oracle High Availability Services has been started.
ohasd is starting
CRS-2672: Attempting to start 'ora.gipcd' on 'csgipm'
CRS-2672: Attempting to start 'ora.mdnsd' on 'csgipm'
CRS-2676: Start of 'ora.gipcd' on 'csgipm' succeeded
CRS-2676: Start of 'ora.mdnsd' on 'csgipm' succeeded
CRS-2672: Attempting to start 'ora.gpnpd' on 'csgipm'
CRS-2676: Start of 'ora.gpnpd' on 'csgipm' succeeded
CRS-2672: Attempting to start 'ora.cssdmonitor' on 'csgipm'
CRS-2676: Start of 'ora.cssdmonitor' on 'csgipm' succeeded
CRS-2672: Attempting to start 'ora.cssd' on 'csgipm'
CRS-2672: Attempting to start 'ora.diskmon' on 'csgipm'
CRS-2676: Start of 'ora.diskmon' on 'csgipm' succeeded
CRS-2676: Start of 'ora.cssd' on 'csgipm' succeeded
CRS-2672: Attempting to start 'ora.ctssd' on 'csgipm'
Start action for daemon aborted
CRS-2674: Start of 'ora.ctssd' on 'csgipm' failed
CRS-2679: Attempting to clean 'ora.ctssd' on 'csgipm'
CRS-2681: Clean of 'ora.ctssd' on 'csgipm' succeeded
CRS-4000: Command Start failed, or completed with errors.
Command return code of 1 (256) from command: /u01/app/11.2.0/grid/bin/crsctl start resource ora.ctssd -init
Start of resource "ora.ctssd -init" failed
Clusterware exclusive mode start of resource ora.ctssd failed
CRS-2500: Cannot stop resource 'ora.crsd' as it is not running
CRS-4000: Command Stop failed, or completed with errors.
Command return code of 1 (256) from command: /u01/app/11.2.0/grid/bin/crsctl stop resource ora.crsd -init
Stop of resource "ora.crsd -init" failed
Failed to stop CRSD
CRS-2500: Cannot stop resource 'ora.asm' as it is not running
CRS-4000: Command Stop failed, or completed with errors.
Command return code of 1 (256) from command: /u01/app/11.2.0/grid/bin/crsctl stop resource ora.asm -init
Stop of resource "ora.asm -init" failed
Failed to stop ASM
CRS-2673: Attempting to stop 'ora.cssdmonitor' on 'csgipm'
CRS-2677: Stop of 'ora.cssdmonitor' on 'csgipm' succeeded
CRS-2673: Attempting to stop 'ora.cssd' on 'csgipm'
CRS-2677: Stop of 'ora.cssd' on 'csgipm' succeeded
CRS-2673: Attempting to stop 'ora.gpnpd' on 'csgipm'
CRS-2677: Stop of 'ora.gpnpd' on 'csgipm' succeeded
CRS-2673: Attempting to stop 'ora.gipcd' on 'csgipm'
CRS-2677: Stop of 'ora.gipcd' on 'csgipm' succeeded
CRS-2673: Attempting to stop 'ora.mdnsd' on 'csgipm'
CRS-2677: Stop of 'ora.mdnsd' on 'csgipm' succeeded
Initial cluster configuration failed. See /u01/app/11.2.0/grid/cfgtoollogs/crsconfig/rootcrs_csgipm.log for details
csgipm:/u01/app/11.2.0/grid#ps -ef | grep pmon
root 6160492 3932160 0 10:54:13 pts/2 0:00 grep pmon
more /u01/app/11.2.0/grid/log/csgipm/client/ocrconfig_5767204.log
csgipm:/usr/sbin#more /u01/app/11.2.0/grid/log/csgipm/client/ocrconfig_5767204.log
2010-10-19 10:33:14.435: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 4
2010-10-19 10:33:14.435: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 5
2010-10-19 10:33:14.435: [ OCRRAW][1]propriogid:1_1: Failed to read the whole bootblock. Assumes invalid format.
2010-10-19 10:33:14.435: [ OCRRAW][1]proprioini: all disks are not OCR/OLR formatted
2010-10-19 10:33:14.435: [ OCRRAW][1]proprinit: Could not open raw device
2010-10-19 10:33:14.442: [ default][1]a_init:7!: Backend init unsuccessful : [26]
2010-10-19 10:33:14.461: [ OCRCONF][1]Exporting OCR data to [OCRUPGRADEFILE]
2010-10-19 10:33:14.461: [ OCRAPI][1]a_init:7!: Backend init unsuccessful : [33]
2010-10-19 10:33:14.461: [ OCRCONF][1]There was no previous version of OCR. error:[PROCL-33: Oracle Local Registry is not configured]
2010-10-19 10:33:14.461: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 0
2010-10-19 10:33:14.461: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 1
2010-10-19 10:33:14.462: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 2
2010-10-19 10:33:14.462: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 3
2010-10-19 10:33:14.462: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 4
2010-10-19 10:33:14.462: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 5
2010-10-19 10:33:14.462: [ OCRRAW][1]propriogid:1_1: Failed to read the whole bootblock. Assumes invalid format.
2010-10-19 10:33:14.462: [ OCRRAW][1]proprioini: all disks are not OCR/OLR formatted
2010-10-19 10:33:14.462: [ OCRRAW][1]proprinit: Could not open raw device
2010-10-19 10:33:14.462: [ default][1]a_init:7!: Backend init unsuccessful : [26]
2010-10-19 10:33:14.462: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 0
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 1
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 2
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 3
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 4
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 5
2010-10-19 10:33:14.463: [ OCRRAW][1]propriogid:1_1: Failed to read the whole bootblock. Assumes invalid format.
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 0
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 1
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 2
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 3
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 4
2010-10-19 10:33:14.463: [ OCROSD][1]utread:3: Problem reading buffer 104ef000 buflen 4096 retval 0 phy_offset 102400 retry 5
2010-10-19 10:33:14.483: [ OCRRAW][1]ibctx: Failed to read the whole bootblock. Assumes invalid format.
2010-10-19 10:33:14.483: [ OCRRAW][1]proprinit:problem reading the bootblock or superbloc 22
2010-10-19 10:33:14.483: [ OCROSD][1]utread:3: Problem reading buffer 104fe000 buflen 4096 retval 0 phy_offset 102400 retry 0
2010-10-19 10:33:14.483: [ OCROSD][1]utread:3: Problem reading buffer 104fe000 buflen 4096 retval 0 phy_offset 102400 retry 1
2010-10-19 10:33:14.483: [ OCROSD][1]utread:3: Problem reading buffer 104fe000 buflen 4096 retval 0 phy_offset 102400 retry 2
2010-10-19 10:33:14.484: [ OCROSD][1]utread:3: Problem reading buffer 104fe000 buflen 4096 retval 0 phy_offset 102400 retry 3
2010-10-19 10:33:14.484: [ OCROSD][1]utread:3: Problem reading buffer 104fe000 buflen 4096 retval 0 phy_offset 102400 retry 4
2010-10-19 10:33:14.484: [ OCROSD][1]utread:3: Problem reading buffer 104fe000 buflen 4096 retval 0 phy_offset 102400 retry 5
2010-10-19 10:33:14.484: [ OCRRAW][1]propriogid:1_1: Failed to read the whole bootblock. Assumes invalid format.
2010-10-19 10:33:14.541: [ OCRAPI][1]a_init:6a: Backend init successful
2010-10-19 10:33:14.646: [ OCRCONF][1]Initialized DATABASE keys
2010-10-19 10:33:14.650: [ OCRCONF][1]Exiting [status=success]...
Hi,
We are also trying to install 11.2.0.2 Grid infrastructure for Oracle RAC One Node on AIX 6.1. We did a POC in our lab environment and after much struggle got that working. Now we are building 4 clusters in the production environment and the first cluster installation failed while running root.sh on node2. We already have a Sev1 ticket open with Oracle Support but have not heard anything.
Here is root.sh output from node2. The two node names are p01dou416 and p01dou417.
CRS-4402: The CSS daemon was started in exclusive mode but found an active CSS daemon on node p01dou416, number 1, and is terminating
An active cluster was found during exclusive startup, restarting to join the cluster
Failed to start Oracle Clusterware stack
Failed to start Cluster Synchorinisation Service in clustered mode at /u01/app/11.2.0/grid/crs/install/crsconfig_lib.pm line 1020.
/u01/app/11.2.0/grid/perl/bin/perl -I/u01/app/11.2.0/grid/perl/lib -I/u01/app/11.2.0/grid/crs/install /u01/app/11.2.0/grid/crs/install/rootcrs.pl execution failed
[root@P01DOU417] /u01/app/11.2.0/grid #
LOG output: /u01/app/11.2.0/grid/cfgtoollogs/crsconfig/ rootcrs_p01dou417.log
2010-11-13 17:22:14: Successfully started requested Oracle stack daemons
2010-11-13 17:22:14: Starting CSS in clustered mode
2010-11-13 17:22:14: Executing cmd: /u01/app/11.2.0/grid/bin/crsctl start resource ora.cssd -init
2010-11-13 17:32:28: Command output:
CRS-2672: Attempting to start 'ora.cssdmonitor' on 'p01dou417'
CRS-2672: Attempting to start 'ora.gipcd' on 'p01dou417'
CRS-2676: Start of 'ora.cssdmonitor' on 'p01dou417' succeeded
CRS-2676: Start of 'ora.gipcd' on 'p01dou417' succeeded> CRS-2679: Attempting to clean 'ora.cssd' on 'p01dou417'
CRS-2681: Clean of 'ora.cssd' on 'p01dou417' succeeded
CRS-2673: Attempting to stop 'ora.diskmon' on 'p01dou417'
CRS-2677: Stop of 'ora.diskmon' on 'p01dou417' succeeded
CRS-2673: Attempting to stop 'ora.gipcd' on 'p01dou417'
CRS-2677: Stop of 'ora.gipcd' on 'p01dou417' succeeded
CRS-2673: Attempting to stop 'ora.cssdmonitor' on 'p01dou417'
CRS-2677: Stop of 'ora.cssdmonitor' on 'p01dou417' succeeded
CRS-5804: Communication error with agent process
CRS-4000: Command Start failed, or completed with errors.
End Command output2010-11-13 17:32:28: Executing cmd: /u01/app/11.2.0/grid/bin/crsctl check css
2010-11-13 17:32:28: Command output:
CRS-4530: Communications failure contacting Cluster Synchronization Services daemon
End Command output2010-11-13 17:32:28: Checking the status of css
2010-11-13 17:32:33: Executing cmd: /u01/app/11.2.0/grid/bin/crsctl check css
2010-11-13 17:32:33: Command output:
CRS-4530: Communications failure contacting Cluster Synchronization Services daemon
End Command output2010-11-13 17:32:33: Checking the status of css
2010-11-13 17:32:38: CRS-2672: Attempting to start 'ora.cssdmonitor' on 'p01dou417'
2010-11-13 17:32:38: CRS-2672: Attempting to start 'ora.gipcd' on 'p01dou417'
2010-11-13 17:32:38: CRS-2676: Start of 'ora.cssdmonitor' on 'p01dou417' succeeded
2010-11-13 17:32:38: CRS-2676: Start of 'ora.gipcd' on 'p01dou417' succeeded
2010-11-13 17:32:38: CRS-2672: Attempting to start 'ora.cssd' on 'p01dou417'
2010-11-13 17:32:38: CRS-2672: Attempting to start 'ora.diskmon' on 'p01dou417'
2010-11-13 17:32:38: CRS-2676: Start of 'ora.diskmon' on 'p01dou417' succeeded
2010-11-13 17:32:38: CRS-2674: Start of 'ora.cssd' on 'p01dou417' failed
2010-11-13 17:32:38: CRS-2679: Attempting to clean 'ora.cssd' on 'p01dou417'
2010-11-13 17:32:38: CRS-2681: Clean of 'ora.cssd' on 'p01dou417' succeeded
2010-11-13 17:32:38: CRS-2673: Attempting to stop 'ora.diskmon' on 'p01dou417'
2010-11-13 17:32:38: CRS-2677: Stop of 'ora.diskmon' on 'p01dou417' succeeded
2010-11-13 17:32:38: CRS-2673: Attempting to stop 'ora.gipcd' on 'p01dou417'
2010-11-13 17:32:38: CRS-2677: Stop of 'ora.gipcd' on 'p01dou417' succeeded
2010-11-13 17:32:38: CRS-2673: Attempting to stop 'ora.cssdmonitor' on 'p01dou417'
2010-11-13 17:32:38: CRS-2677: Stop of 'ora.cssdmonitor' on 'p01dou417' succeeded
2010-11-13 17:32:38: CRS-5804: Communication error with agent process
2010-11-13 17:32:38: CRS-4000: Command Start failed, or completed with errors.
2010-11-13 17:32:38: Failed to start Oracle Clusterware stack
2010-11-13 17:32:38: ###### Begin DIE Stack Trace ######
2010-11-13 17:32:38: Package File Line Calling
2010-11-13 17:32:38: --------------- -------------------- ---- ----------
2010-11-13 17:32:38: 1: main rootcrs.pl 324 crsconfig_lib::dietrap
2010-11-13 17:32:38: 2: crsconfig_lib crsconfig_lib.pm 1020 main::__ANON__
2010-11-13 17:32:38: 3: crsconfig_lib crsconfig_lib.pm 997 crsconfig_lib::start_cluster
2010-11-13 17:32:38: 4: main rootcrs.pl 697 crsconfig_lib::perform_start_cluster
2010-11-13 17:32:38: ####### End DIE Stack Trace #######
2010-11-13 17:32:38: 'ROOTCRS_STACK' checkpoint has failed
Any help on this is appreciated.
Edited by: user12019257 on Nov 17, 2010 1:26 PM
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2014-02-23 19:08:22, Info CSI 0000016f [SR] Verifying 100 (0x0000000000000064) components
2014-02-23 19:08:22, Info CSI 00000170 [SR] Beginning Verify and Repair transaction
2014-02-23 19:08:23, Info CSI 00000172 [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:08:23, Info CSI 00000174 [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:08:26, Info CSI 00000176 [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:08:26, Info CSI 00000177 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2014-02-23 19:08:26, Info CSI 00000179 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wscsvc.dll";
source file in store is also corrupted
2014-02-23 19:08:27, Info CSI 0000017c [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:08:27, Info CSI 0000017d [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-4_neutral_GDR"
2014-02-23 19:08:27, Info CSI 00000180 [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:30{15}]"amd64_installed";
source file in store is also corrupted
2014-02-23 19:08:27, Info CSI 00000182 [SR] Verify complete
2014-02-23 19:12:33, Info CSI 00000326 [SR] Verifying 100 (0x0000000000000064) components
2014-02-23 19:12:33, Info CSI 00000327 [SR] Beginning Verify and Repair transaction
2014-02-23 19:12:33, Info CSI 00000329 [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:12:35, Info CSI 0000032b [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:12:35, Info CSI 0000032c [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-3_neutral_GDR"
2014-02-23 19:12:35, Info CSI 0000032f [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:26{13}]"x86_installed";
source file in store is also corrupted
2014-02-23 19:12:36, Info CSI 00000331 [SR] Verify complete
2014-02-23 19:13:14, Info CSI 0000035d [SR] Repairing 3 components
2014-02-23 19:13:14, Info CSI 0000035e [SR] Beginning Verify and Repair transaction
2014-02-23 19:13:14, Info CSI 00000360 [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:13:14, Info CSI 00000362 [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:13:14, Info CSI 00000364 [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:13:14, Info CSI 00000366 [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:13:14, Info CSI 00000367 [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-3_neutral_GDR"
2014-02-23 19:13:15, Info CSI 0000036a [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:26{13}]"x86_installed";
source file in store is also corrupted
2014-02-23 19:13:15, Info CSI 0000036c [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:13:15, Info CSI 0000036d [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2014-02-23 19:13:15, Info CSI 0000036f [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wscsvc.dll";
source file in store is also corrupted
2014-02-23 19:13:15, Info CSI 00000371 [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-23 19:13:15, Info CSI 00000372 [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-4_neutral_GDR"
2014-02-23 19:13:15, Info CSI 00000375 [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:30{15}]"amd64_installed";
source file in store is also corrupted
2014-02-23 19:13:15, Info CSI 00000377 [SR] Repair complete
2014-02-23 19:13:15, Info CSI 00000378 [SR] Committing transaction
2014-02-23 19:13:15, Info CSI 0000037c [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction
have been successfully repairedSummary:
Attempted proposed solution. Error still appears.
This is installed:
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable 8.0.56336
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.59192
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
I reinstalled:
vcredist_x64 Microsoft Visual C++ 2005 SP1 Redistributable Package (x64) .exe
vcredist_x86 Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).exe
Results:
Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2005 Redistributable (x64). Product Version: 8.0.56336. Product Language: 0. Manufacturer: Microsoft
Corporation. Reconfiguration success or error status: 0.
Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2005 Redistributable. Product Version: 8.0.56336. Product Language: 0. Manufacturer: Microsoft Corporation.
Reconfiguration success or error status: 0.
I installed SQLServer2008R2_SP1
Same error message came up;
SqlSupport_KatmaiRTM_Cpu64_1.log
MSI (s) (64:94) [23:03:43:910]: Source for file 'pfbafgaq.dll' is uncompressed, at 'H:\SQLServer2008R2_SP1\1033_ENU_LP\x64\setup\sql2008support\PFiles\SqlServr\100\Setup\Release\x64\'.
MSI (s) (64:94) [23:03:43:926]: Executing op: SetTargetFolder(Folder=C:\Windows\winsxs\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.1833_none_8a17faaf2edd3e00\)
MSI (s) (64:94) [23:03:43:926]: Executing op: SetSourceFolder(Folder=1\Windows\winsxs\nvdlei3o.taa\)
MSI (s) (64:94) [23:03:43:926]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
C8B3B9A1E18E},ComponentVersion=8.0.50727.1833,ProductCode={B40EE88B-400A-4266-A17B-
E3DE64E94431},ProductVersion=10.1.2731,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
MSI (s) (64:94) [23:03:43:941]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\ATL80.dll,FileKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-
3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
MSI (s) (64:94) [23:03:43:957]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
C8B3B9A1E18E},ComponentVersion=8.0.50727.762,ProductCode={071c9b48-7c32-4621-a0ac-
3f809523288f},ProductVersion=8.0.56336,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
ww_f19a562a.cat,FileKey=ul_catalog.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
ww_f19a562a.manifest,FileKey=ul_manifest.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-
3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\ATL80.dll,FileKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-
26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
MSI (s) (64:94) [23:03:43:957]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
C8B3B9A1E18E},ComponentVersion=8.0.50727.762,ProductCode={D40172D6-CE2D-4B72-BF5F-
26A04A900B7B},ProductVersion=11.0.0,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
MSI (s) (64:94) [23:03:43:972]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
ww_f19a562a.cat,FileKey=ul_catalog.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
MSI (s) (64:94) [23:03:43:972]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
ww_f19a562a.manifest,FileKey=ul_manifest.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-
26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
MSI (s) (64:94) [23:03:43:972]: Executing op: AssemblyCopy(SourceName=uvdlei3o.taa|
ATL80.dll,SourceCabKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,DestName=ATL80.dll,Attributes=0,FileSize=113152,PerTick=65536,,VerifyMedia=1,ElevateFlags=4,,,,ComponentId=
{837BF1EB-D770-94EB-A01F-C8B3B9A1E18E},,,,AssemblyMode=0,)
MSI (s) (64:94) [23:03:43:972]: Assembly Error:The system cannot find the path specified.
MSI (s) (64:94) [23:03:43:972]: Note: 1: 1935 2: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E} 3: 0x80070003 4: IAssemblyCache 5: CreateAssemblyCacheItem 6:
Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"
MSI (s) (64:94) [23:03:43:972]: Assembly Error (sxs): Please look into Component Based Servicing Log located at -169675656ndir\logs\cbs\cbs.log to get more diagnostic information.
MSI (s) (64:94) [23:03:49:882]: Product: Microsoft SQL Server 2008 Setup Support Files -- Error 1935. An error occurred during the installation of assembly
'Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information.
HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
Error 1935. An error occurred during the installation of assembly
'Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information.
HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
MSI (s) (64:94) [23:03:49:882]: User policy value 'DisableRollback' is 0
Thanks, Ted U -
when i download iTunes during downloading process on messege shown:
An error occurred during the installation of assembly‘Microsoft CRT.version=”8.0.50727.4053”.type=”win32”.publicKeyToken=”1fc8b9a1e18e3b”.proce ssorArchitecture=”x86”’.Please refer to helpSuppport for more information. HRESULT:0x8007054F
when click ok it rolling back and start process download again. and at last this messege appear: Service‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that youhave sufficient privileges to start system services with option
Abort Retry Ignore
i tried all option one by one but i did not success to download itunes. i don't have mcafee security. i have zonealarm security.
please guide me for download itunes in my pc.Did you read threads "more like this" on the right side?
Yes there are issues and tips on resolving install errors. -
At first i got a problem with my Apple Mobile Device Support, but then after i've done some research browsing the net on how to fix that problem, i've finally found the solution to that problem... However, after I've finish installing and trying to run ITunes, there's a pop up says Error 2 , Apple Application Support is needed to run ITunes.... So i've followed the instruction and suggestions given out which is to extract my iTunes64Setup and install Apple Application Support standalone manually, but during the installation, an error pops out that really really really could give me cancer.... the error goes like this-
""An error occured during the instilation of assembly "Microsoft.VC80.CRT,type+"win32",version="8.0.50727.6195"publicKeyToken="1fc8b3 b9a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x80070BC9.""
God knows how many times i've reinstalled Itunes, and how many pages i've been thruu just to look for a solution to this problem..... PLEASE HELP ME IM BEGGING YOU TO WHOEVER HAVE ANY IDEA ON HOW TO FIX THIS T^T
Im running on Window 7 ultimate 64-bit btw...OK. If both of you are Windows 7. Make sure you go to Windows update (START button, type in Windows Update). Check for updates and update whatever that are available. (especially Microsoft .NET Framework 4 )
After that see if you still get this error message.
The last resort would be to unistall and reinstall the whole thing.
Follow the steps below:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Trying to install Acrobate 8 Standard on PC with Windows 7, 64 bit. During the installation I was asked to provide "File Adobe PDF.dll for Windows Vista. How can I obtain the required file?
Nothing in the Acrobat 8.x product family is compatible with Windows 7 (or any contemporary OS).
The Acrobat 8.x product family passed into End of Support way back -- (November 2011).
The current release of Acrobat (XI) is compatible in Windows 7.
Be well... -
I have been receiving this error trying to install SQL Server 2012. Initially I already had SQL Server 2012 on my machine and attempted to install BIDS 2008. My IT guy stated that there was a conflict in the installation and suggested that I uninstall SQL
Server 2012 and then attempt to install 2008 BIDs again. Fail. I got a similar error as I pasted below. Giving up on having 2008 BIDS I've been trying to reinstall 2012 SQL Server but am getting this message below.
The links provided by this message are no help at all (For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0xDF039760%25401201%25401)
I've attempted to repair my .NET framework, didn't help.
I've followed the steps in these threads (http://support.microsoft.com/kb/2688946), (https://support.microsoft.com/kb/957310?wa=wsignin1.0) and (https://social.msdn.microsoft.com/Forums/en-US/beeceb19-69cc-4044-94f0-591feec04626/an-error-occurred-during-the-installation-of-assembly-microsoftvc80crt-public-key),
neither one fixed the error.
Any help? Anyone else run into this error? What should I do?
TITLE: Microsoft SQL Server 2012 Setup
The following error has occurred:
An error occurred during the installation of assembly 'Microsoft.VC80.ATL<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8" id="e03584ff-5e55-4073-ac2e-d3e07379c0ae">,</gs>version="8.0.50727.4053"<gs
class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8" id="20b968d8-03a3-4284-bffc-0cc1a90d2aac">,</gs>publicKeyToken="1fc8b3b9a1e18e3b"<gs class="GINGER_SOFTWARE_mark"
ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8" id="9b86ea8f-9852-4110-a616-a1e085d740c6">,</gs>processorArchitecture="x86"<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8"
id="f52b7568-d5e6-4099-a8ee-ebc11fbf4acc">,</gs>type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712.
For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0xDF039760%25401201%25401
BUTTONS:
OK
TITLE: Microsoft SQL Server 2012 Setup
The following error has occurred:
SQL Server Setup has encountered an error when running a Windows Installer file.
Windows Installer error message: An error occurred during the installation of assembly 'Microsoft.VC80.ATL<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3" id="297b0922-8852-404d-9dc1-a9b38415a2e5">,</gs>version="8.0.50727.4053"<gs
class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3" id="785a0f51-5ed5-41ee-97a8-8fc31122e2ae">,</gs>publicKeyToken="1fc8b3b9a1e18e3b"<gs class="GINGER_SOFTWARE_mark"
ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3" id="8aa968bd-ff25-4e9d-9109-a219a98ee5e8">,</gs>processorArchitecture="x86"<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3"
id="aa9e7ba2-4f5a-4d89-bf64-dcff0714afaa">,</gs>type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712.
Windows Installer file: c:\2f4e5903553a88acc6726f538e140c4d\1033_ENU_LP\x64\setup\sqlsupport_msi\SqlSupport.msi
Windows Installer log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150213_150637\SqlSupport_Cpu64_1_ComponentUpdate.log
Click 'Retry' to retry the failed action, or click 'Cancel' to cancel this action and continue setup.
For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0xDC80C325
BUTTONS:
&Retry
CancelHi Gurmo,
HRESULT: 0x80073712 means ERROR_SXS_COMPONENT_STORE_CORRUPT, and it is one of the error codes listed at this
KB article.
I suggest you run the System Update Readiness tool and check if the error still persists.
There is a similar thread for your reference.
https://social.technet.microsoft.com/Forums/en-US/0b3d0479-b9c0-4551-a623-1519ce7584af/error-when-installing-sql-server-2008-r2-rtm-on-windows-server-2008-r2-foundation?forum=winservergen
Thanks,
Lydia Zhang
If you have any feedback on our support, please click
here.
Lydia Zhang
TechNet Community Support -
I am trying to download iTunes for my ipod touch. Everytime I start the installation proccess I get this error message
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32".version="8.0.50727.4053",publicKeyToken="1fc8b 3b 9a1e 8b 3b", processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9
after this error pops up and I click ok the installer back tracks then installs.. my ipod cannot connect with the iTunes that is installed it says I need to uninstall and install iTunes with 64 bit..
I've tried this 3 times and get the same result.. please help ! thanksThese ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?) -
i cant install the new firefox 6 on my laptop because it keeps asking for the administrator password during the installation and i dont know what is it for this laptop
I read a way on another forum to fix this problem. Right click on the setup.exe and select "Run as administrator" this should solve your problem.
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Trying to install Illustrator cs3, during the installation I am asked for photoshop cs4 disk I no longer have the photoshop cs4 disk
Do you own Illustrator CS3? An older version should not only not be asking you to utilize a newer version in any way, it couldn't even know about the existence of it.
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Dear all please explain how to solve my problem while installation of my win 8 laptap. The following error message is coming as uder:
error occured during the installation of assembly 'Microsoft.VC80.CRT.type="win32.version="8.050727.6195",publicKey Token="Ifc8b3b9a 1e 18e3b",processorArchitecture="x86"". Please refer to Help and Support for more information. HRESULT:0x80070005.
Pl explain as early as possible.
Thanking for your early reaction.
From
ChevuriYour desired fast response is more likely if you had posted this in the WIndows forum, not the iTunes for Mac forum. I will request it be moved.
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I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP. -
I downloaded the ios5 and during the installation something went really wrong and now I can't open it, restore it or reset it by hand. Any ideas?
I am having an issue as well, I think it is ongoing for everyone who is trying to update.
Maybe you are looking for
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