During the printing process, the printer first spits out two or three blank sheets

spits out two or three blank sheets then prints

Please read this post then provide some details. What printer model? What operating system? What program are you printing from?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Officejet 4620 everytime printer print incoming documents it spits out one piece of blank paper

Everytime the printer prints an incoming document it spits out one piece of blank paper at the end. How can I stop that?

Hi Georgi23,
Thanks for the response!
In Windows 7 you will click your Start menu, and click Devices and Printers on the right (or Control Panel and then Devices and Printers). In Devices and Printers, right click on the Officejet 4620 and select Printer Properties (you may then have to select the printer driver instead of the fax driver). In the Print Properties Window, select the Advanced tab at the top and then locate the Separator Page... button in the bottom right corner of the window that opened. Once you click that button a small window will open. If there is any text or anything in the white space, remove it (using either the Backspace or the Delete button) and then click OK, then on the previous screen click Apply before clicking OK.
Now when you print there should no longer be a separator page. Let me know how these steps work out for you
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Using in the workflow process the element of Scenario dimension which conta

Good day All
In the Scenario dimension has been created element which include as children the some store elements of the Scenario dimension (Plan, Fact ...).
This element has been assigned as scenario element for Planning Unit Hierarchy.
When we start the workflow process the children of its elements (Plan, Fact ...) still available for edit on work form for all users.
Question. Work form contains several elements of Scenario. As in the workflow process close all of these elements, creating only one Planning Unit Hierarchy and run the process only once (in fact, one Scenario).
thanks

The total video bit rate is determined by audio & video. Depending on what rate your video file was encoded at will determine how much room is left for audio. PCM(aiff/wav) audio requires a bigger piece of the pie. Video bit rate too high means your overall(video+audio) rate is going above 9Mbps which the format won't allow. The only way to use aiff would be to lower your video file's data rate. The length of your program is also a factor in all of this.
I had some problems in the past with using aiff instead ac3. Although there shouldn't be any issue I experienced playback issues on some players that couldn't be explained but were cleared up by ac3. I have been using the same specs as Dave's suggestion for almost nine years and have not had any issues with mix, quality, or levels.

HT201250 When I have completed the restore process , the computer asks me to restart , I have done this but it just cycles around for 15 minutes and asks me to restart again . What's the next step after this ?

When I have completed the restore process , the computer asks me to restart the computer. When I do there it cycles for 15 minutes and then asks me to restart again. What should I do next ?

See #E8 in Time Machine - Troubleshooting.
Also . . . an update was released the other day, to fix some sort of restore problem (we don't know just what). Run Software Update or download it from here: http://support.apple.com/kb/DL1505

An error occurred during local report processing.The definition of the report '' is invalid.The definition of this report is not valid or supported by this version of Reporting Services. he report definition may have been created with a later version of R

Hi,
I am trying to create rdlc file programmatically. Using Memory Table as dataset. Here is my code
' For each field in the resultset, add the name to an array listDim m_fields AsArrayList
  m_fields = NewArrayList()
  Dim i AsIntegerFor i = 0 To tbdataset.Tables(0).Columns.Count - 1
      m_fields.Add(tbdataset.Tables(0).Columns(i).ColumnName.ToString)
  Next i
  'Create Report 'http://schemas.microsoft.com/sqlserver/reporting/2008/01/reportdefinition'http://schemas.microsoft.com/sqlserver/reporting/2010/01/reportdefinition' Open a new RDL file stream for writingDim stream AsFileStream
  stream = File.OpenWrite("D:\MyTestReport2.rdlc")
  Dim writer AsNewXmlTextWriter(stream, Encoding.UTF8)
  ' Causes child elements to be indented
  writer.Formatting = Formatting.Indented
  ' Report element
  writer.WriteProcessingInstruction("xml", "version=""1.0"" encoding=""utf-8""")
  writer.WriteStartElement("Report")
  writer.WriteAttributeString("xmlns", Nothing, "http://schemas.microsoft.com/sqlserver/reporting/2010/01/reportdefinition")
  writer.WriteAttributeString("xmlns:rd", "http://schemas.microsoft.com/SQLServer/reporting/reportdesigner")
  writer.WriteStartElement("ReportSections")
  writer.WriteStartElement("ReportSection")
  writer.WriteElementString("Width", "11in")
  writer.WriteStartElement("Body")
  writer.WriteElementString("Height", "5in")
  writer.WriteStartElement("ReportItems")
  writer.WriteStartElement("Tablix")
  writer.WriteAttributeString("Name", Nothing, "Tablix1")
  writer.WriteElementString("Top", ".5in")
  writer.WriteElementString("Left", ".5in")
  writer.WriteElementString("Height", ".5in")
  writer.WriteElementString("Width", (m_fields.Count * 1.5).ToString() + "in")
  writer.WriteStartElement("TablixBody")
  ' Tablix Columns
  writer.WriteStartElement("TablixColumns")
  ForEach fieldName In m_fields
      writer.WriteStartElement("TablixColumn")
      writer.WriteElementString("Width", "1.5in")
      writer.WriteEndElement() ' TableColumnNext fieldName
  writer.WriteEndElement() ' TablixColumns' Header Row
  writer.WriteStartElement("TablixRows")
  writer.WriteStartElement("TablixRow")
  writer.WriteElementString("Height", ".25in")
  writer.WriteStartElement("TablixCells")
  ForEach fieldName In m_fields
      writer.WriteStartElement("TablixCell")
      writer.WriteStartElement("CellContents")
      writer.WriteStartElement("Textbox")
      writer.WriteAttributeString("Name", Nothing, "Header" + fieldName)
      ' writer.WriteAttributeString("CanGrow",  True)' writer.WriteAttributeString("Keeptogether", True)
      writer.WriteStartElement("Paragraphs")
      writer.WriteStartElement("Paragraph")
      writer.WriteStartElement("TextRuns")
      writer.WriteStartElement("TextRun")
      writer.WriteElementString("Value", fieldName)
      writer.WriteStartElement("Style")
      writer.WriteElementString("TextDecoration", "Underline")
      writer.WriteElementString("PaddingTop", "0in")
      writer.WriteElementString("PaddingLeft", "0in")
      writer.WriteElementString("LineHeight", ".5in")
      ''writer.WriteElementString("Width", "1.5in")''writer.WriteElementString("Value", fieldName)
      writer.WriteEndElement() ' Style
      writer.WriteEndElement() ' TextRun
      writer.WriteEndElement() ' TextRuns
      writer.WriteEndElement() ' Paragraph
      writer.WriteEndElement() ' Paragraphs
      writer.WriteEndElement() ' TexBox
      writer.WriteEndElement() ' CellContents
      writer.WriteEndElement() ' TablixCellNext
  writer.WriteEndElement() ' TablixCells
  writer.WriteEndElement() ' TablixRow'writer.WriteEndElement() ' TablixRows          Do not close Rows tag here colse it after details'End of Headers'Details Rows'writer.WriteStartElement("TablixRows")         Since Rows tag in header is not closed not need to open fresh tag
  writer.WriteStartElement("TablixRow")
  writer.WriteElementString("Height", ".25in")
  writer.WriteStartElement("TablixCells")
  ForEach fieldName In m_fields
      writer.WriteStartElement("TablixCell")
      writer.WriteStartElement("CellContents")
      writer.WriteStartElement("Textbox")
      writer.WriteAttributeString("Name", Nothing, fieldName)
      '  writer.WriteAttributeString("CanGrow", True)'  writer.WriteAttributeString("Keeptogether", True)
      writer.WriteStartElement("Paragraphs")
      writer.WriteStartElement("Paragraph")
      writer.WriteStartElement("TextRuns")
      writer.WriteStartElement("TextRun")
      'writer.WriteElementString("Value", fieldName)
      writer.WriteElementString("Value", "=Fields!" + fieldName + ".Value")
      writer.WriteStartElement("Style")
      writer.WriteElementString("TextDecoration", "Underline")
      writer.WriteElementString("PaddingTop", "0in")
      writer.WriteElementString("PaddingLeft", "0in")
      writer.WriteElementString("LineHeight", ".5in")
      ''writer.WriteElementString("Width", "1.5in")''writer.WriteElementString("Value", fieldName)
      writer.WriteEndElement() ' Style
      writer.WriteEndElement() ' TextRun
      writer.WriteEndElement() ' TextRuns
      writer.WriteEndElement() ' Paragraph
      writer.WriteEndElement() ' Paragraphs
      writer.WriteEndElement() ' TexBox
      writer.WriteEndElement() ' CellContents
      writer.WriteEndElement() ' TablixCellNext
  writer.WriteEndElement() ' TablixCells
  writer.WriteEndElement() ' TablixRow
  writer.WriteEndElement() ' TablixRows'End of Details Rows
  writer.WriteEndElement() ' TablixBody
  writer.WriteStartElement("TablixRowHierarchy")
  writer.WriteStartElement("TablixMembers")
  writer.WriteStartElement("TablixMember")
  ' Group
  writer.WriteElementString("KeepWithGroup", "After")
  writer.WriteEndElement() ' TablixMember' Detail Group
  writer.WriteStartElement("TablixMember")
  writer.WriteStartElement("Group")
  writer.WriteAttributeString("Name", Nothing, "Details")
  writer.WriteEndElement() ' Group
  writer.WriteEndElement() ' TablixMember
  writer.WriteEndElement() ' TablixMembers
  writer.WriteEndElement() ' TablixRowHierarchy
  writer.WriteStartElement("TablixColumnHierarchy")
  writer.WriteStartElement("TablixMembers")
  'writer.WriteStartElement("TablixMember")ForEach fieldName In m_fields
      writer.WriteStartElement("TablixMember")
      writer.WriteEndElement() ' TablixMemberNext' writer.WriteEndElement() ' TablixMember
  writer.WriteEndElement() ' TablixMembers
  writer.WriteEndElement() ' TablixColumnHierarchy
  writer.WriteElementString("DataSetName", "tbdataset")
  writer.WriteEndElement() ' Tablix
  writer.WriteEndElement() ' ReportItems
  writer.WriteEndElement() ' Body
  writer.WriteStartElement("Page")
  ' Page Header Element
  writer.WriteStartElement("PageHeader")
  writer.WriteElementString("Height", "1.40cm")
  writer.WriteStartElement("ReportItems")
  writer.WriteStartElement("Textbox")
  writer.WriteAttributeString("Name", Nothing, "Textbox1")
  writer.WriteStartElement("Paragraphs")
  writer.WriteStartElement("Paragraph")
  writer.WriteStartElement("TextRuns")
  writer.WriteStartElement("TextRun")
  writer.WriteElementString("Value", Nothing, "ABC CHS.")
  writer.WriteEndElement() ' TextRun
  writer.WriteEndElement() ' TextRuns
  writer.WriteEndElement() ' Paragraph
  writer.WriteEndElement() ' Paragraphs
  writer.WriteEndElement() ' TextBox
  writer.WriteEndElement() ' ReportItems
  writer.WriteEndElement() ' PageHeader
  writer.WriteEndElement() ' Page
  writer.WriteEndElement() ' ReportSection
  writer.WriteEndElement() ' ReportSections' DataSources
  writer.WriteStartElement("DataSources")
  writer.WriteStartElement("DataSource")
  writer.WriteAttributeString("Name", Nothing, "tbdata")
  writer.WriteStartElement("DataSourceReference")
  writer.WriteEndElement() ' DataSourceReference
  writer.WriteEndElement() ' DataSource
  writer.WriteEndElement() ' DataSources'DataSet
  writer.WriteStartElement("DataSets")
  writer.WriteStartElement("DataSet")
  writer.WriteAttributeString("Name", Nothing, "tbdataset")
  writer.WriteStartElement("Query")
  writer.WriteElementString("DataSourceName", Nothing, "tbdata")
  'writer.WriteElementString("CommandText", Nothing, "/* Local Query */")
  writer.WriteElementString("CommandText", Nothing, "TableDirect")
  writer.WriteEndElement() ' Query'Fields
  writer.WriteStartElement("Fields")
  ForEach fieldName In m_fields
      writer.WriteStartElement("Field")
      writer.WriteAttributeString("Name", Nothing, fieldName)
      writer.WriteElementString("DataField", fieldName)
      writer.WriteElementString("rd:TypeName", fieldName.GetType.ToString)
      writer.WriteEndElement() ' FieldNext
  writer.WriteEndElement() ' Fields' rd datasetinfo
  writer.WriteEndElement() ' DataSet
  writer.WriteEndElement() ' DataSets
  writer.WriteEndElement() ' Report' Flush the writer and close the stream
  writer.Flush()
  stream.Close()
  'Convert to StreamDim myByteArray AsByte() = System.Text.Encoding.UTF8.GetBytes("D:\MyTestReport2.rdlc")
  Dim ms AsNewMemoryStream(myByteArray)
  'Supply Stream to ReportViewer
  ReportViewer1.LocalReport.LoadReportDefinition(ms)
  ReportViewer1.LocalReport.Refresh()When I open rdlc in designer I get following error"Data at the root level is invalid."When I run the aspx I get following error
An error occurred during local report processing.
The definition of the report '' is invalid.
The definition of this report is not valid or supported by this version of Reporting Services.
The report definition may have been created with a later version of Reporting Services, or contain content that is not well-formed or not valid based on Reporting Services schemas.
Details: Data at the root level is invalid. Line 1, position 1.
Can anybody guide me?

Hi Wendy Fu,
Thanks for your feed back. I could see Microsoft.ReportViewer.ProcessingObjectModel.dll to add as reference to my project. Actually I can open generated rdlc in designer, at run time I get error. I could not make out where is the exact mistake out of three
options flashed.
The definition of this report is not valid or supported by this version of Reporting Services.
The report definition may have been created with a later version of Reporting Services
or contain content that is not well-formed or not valid based on Reporting Services schemas
Details: Data at the root level is invalid
My web config has following references
<add assembly="Microsoft.ReportViewer.WebForms, Version=11.0.0.0, Culture=neutral, PublicKeyToken=89845DCD8080CC91"/>
<add assembly="Microsoft.ReportViewer.Common, Version=11.0.0.0, Culture=neutral, PublicKeyToken=89845DCD8080CC91"/>
May be I have to change these versions to 9 or 10.
First I will try adding Microsoft.ReportViewer.ProcessingObjectModel.dll .
Once thanks for your reply.
Races

HP Photosmart 6510 not printing black ink at all, spitting out blank pages

Hey,
My printer was working til I switched black cartridges cuz I was very low on ink and then tried to print and it won't print anything that is black or even greyscale, colors are working fine but I don't have enough color ink to print the documents I need for school. I have tried cleaning printheads multiple times, tried venting the cartridge and everything, don't know what to do, HELP !!!
This question was solved.
View Solution.

Hi @Rmrrgc
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
* Important > Please include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Cyclical - The Creative Process | The Complete Picture with Julieanne Kost | Adobe TV

In this episode of The Complete Picture, Julieanne reveals her Lightroom to Photoshop workflow used to create the still life “Cyclical”.
http://adobe.ly/V4Cram

I really enjoy it when you go through the creative process you go through to create an image. You should consider doing more of this type of video. Sometimes we (I) get too focused on how to use Lightroom and Photoshop and we (I) don't focus on the end product.
Thanks again!

I am performing a clean install of OS X vs. 10.8.5 on a new internal hard drive. At the end of the installation process the progress bar stalls with a minute to go - error message "Can't download the additional components needed to install OS X" appears

At the end of the installation process (Clean install, new 500GB internal hard drive, formatted and partitioned, MacBook 13" Aluminum, late 2008) the progress bar stalls and eventually a drop down error message appears "Can't download the additional components needed to install OS X". I am using a USB 8 GB bootable flash drive. Any ideas?

At the end of the installation process (Clean install, new 500GB internal hard drive, formatted and partitioned, MacBook 13" Aluminum, late 2008) the progress bar stalls and eventually a drop down error message appears "Can't download the additional components needed to install OS X". I am using a USB 8 GB bootable flash drive. Any ideas?

Could not initiate the BPEL process :the input xml is not well formed err

Hi
I am calling a bpel process from the bpel console. It is a syncronous process and just fetches values from the database. I see that when ever i call this for some inputs i get the following error , in the response.
Could not initiate the BPEL process because the input xml is not well formed, the reason is :
Error parsing envelope: (1, 6168) Invalid char in text. Please correct the input xml.
When i see the log i have the following message
fault.collaxa.cube.ws> <AdapterFramework::Outbound> Returning outbound XMLRecord for OutputParameters
Exception: Error parsing envelope: (1, 6168) Invalid char in text.
e.ws.saaj.soap.soap11.SOAPImplementation11.createEnvelope(SOAPImplementation11.java:103)
e.ws.saaj.soap.SOAPPartImpl.getEnvelope(SOAPPartImpl.java:76)
e.ws.saaj.soap.MessageImpl.getSOAPBody(MessageImpl.java:935)
ate__ws._jspService(_ngDoInitiate__ws.java:455)
erver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
.runtimev2.JspPageTable.service(JspPageTable.java:453)
.runtimev2.JspServlet.internalService(JspServlet.java:591)
.runtimev2.JspServlet.service(JspServlet.java:515)
let.http.HttpServlet.service(HttpServlet.java:856)
nd.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
urity.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:396)
ity.AccessController.doPrivileged(Native Method)
rity.auth.Subject.doAsPrivileged(Subject.java:517)
I understand that the error is coming with parsing the output from the database values. Further i see the process is completed successfully when i see the flow and log and the out is present in the output response. Has any body faced this issue. What is that character that it is nto able to parse as the error says.
Thanks
-Pradip

hi
I have tried it using both xml and the initiate tab. I get the same error every time i do it for a particular value. i further think that this is occuring for the out put response that is got from the data base as the log says. ( given in the initial post). I can surely paster the input xml for you
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body xmlns:ns1="http://xmlns.oracle.com/pcbpel/adapter/db/top/InputXXESIOEHEADERSIFACE">
<ns1:XxesiOeHeadersIfaceCollection>
<ns1:XxesiOeHeadersIface>
<ns1:orderSource></ns1:orderSource>
<ns1:originalsystemreference></ns1:originalsystemreference>
<ns1:customerNumber></ns1:customerNumber>
<ns1:Country></ns1:Country>
</ns1:XxesiOeHeadersIface>
</ns1:XxesiOeHeadersIfaceCollection>
</soap:Body>
</soap:Envelope>

TS1388 I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation process, the MacBook Air tells me that I must quit Safari before the installation can continue. As far as I can tell, Safari is closed but I still get the same me

I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation, the MacBook Air tells me that I must close Safari for the installation to continue. As far as I can tell, Safari IS closed. I can't discover any process that will close it any more than it is now. Installer won't let me shut down or re-start the computer because it (Installer) is still running.
What am I missing?

The MS installer seems to think Safari is active so try the following...
Right-click on the Safari icon in the Dock and if applicable, select Quit.
or
Try Utilities > Activity Monitor and look for Safari in the Process Name column. If present, highlight Safari and then click the Quit Process icon.

Iphone4 having problems syncing music after the latest update. only half of my music has been synced. during the syncing process the system stalls and i get an error stating itunes cannot locate the file.

My IPhone 4 is experiencing an issue since the latest update. Itunes will not allow the library to sync my entire library. Itunes get stalled and the error message reads ITunes can't find the file for a certain song.

I had the same issue and was told it was because I was using Windows XP. Not sure if the same issue or not, but check that first.

Smart print worked great on first use now only generates a blank page

Using IE8 on XP Pro SP3. Installed Smart Print(SP). Activated. Opened new IE browser session. Got web page I wanted to print. Hit Smart Print(SP) button. Exact text wanted was select by SP. Hit Print Preview. All selected text present on PP. Printed.
Got next page. Hit SP. Exact text again selected. Hit PP. Got preview with Header-Footer only. Hit Print. Same Header-footer printed.
Closed all IE browser sessions.
Opened new IE browser session. Got page to print. Hit SP. Exact text selected by SP. Hit PP. Still got preview with Header-Footer only. Print same also.
Used >>File>Print Preview. All of printable webpage on PP...just not with SP?

Hello Dave,
Its nice to see such a explanatory question. As per my understanding of your problem, event on sort begin triggers for the first record of the internal table and making the flag as TRUE. So you just put another condition in the COMMAND node as SY-TABIX NE 1. So it skips for the first record.
COMMAND generate a new page if condition new page switch = TRUE " & SY-TABIX NE 1

HT200233 Compressor 4.1 - I'm having trouble creating an MPEG 2 file w/dolby sound. Regardless of the duration settings I select, compressor spits out a 50 minute file with my 10 minute project and 40 minutes of black tacked on the end. Any suggestions?

My original file is an Apple Pro Res 422 .mov with a 10:55 duration at 23.976fps. I don't have any issues converting this file to any other format - just to the MPEG 2. I'm not trying to alter the frame rate: I just want to compress to the two separate files: a Blu-Ray stream MPEG-2 with a bitrate of 30mbs and a Dolby Digital .ac3
No matter what I try I always seem to get a roughly 50 minute file (although this duration varies by 4-6 minutes which is confusing) which contains my original video without any problems, and then is filled with a black screen for the remaining time.
I've never had this issue with previous versions of Compressor - if anyone has any suggestions I'll gladly give them a try!
Thanks

My original file is an Apple Pro Res 422 .mov with a 10:55 duration at 23.976fps. I don't have any issues converting this file to any other format - just to the MPEG 2. I'm not trying to alter the frame rate: I just want to compress to the two separate files: a Blu-Ray stream MPEG-2 with a bitrate of 30mbs and a Dolby Digital .ac3
No matter what I try I always seem to get a roughly 50 minute file (although this duration varies by 4-6 minutes which is confusing) which contains my original video without any problems, and then is filled with a black screen for the remaining time.
I've never had this issue with previous versions of Compressor - if anyone has any suggestions I'll gladly give them a try!
Thanks

I wanted to transfer apps from ipad to iphone, eg 1password. Unfortunately, following the syncing process, the apps have been transferred but can't get into them and if I can, they don't have the contents in them, they're just the empty app!

Can you advise how I can sync apps from ipad to iphone without losing data.

Data does not sync between devices, so you can't do what you want to accomplish.
If you want to sync 1Password, then install it on both devices and use it's iCloud sync feature.

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

During the printing process, the printer first spits out two or three blank sheets

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