During update Itunes lost all backup and phone deactivated
Please, please help me. I'm sitting in an airport with a phone that is deactivated. I dont have another way to call for support and I've tried to do it on line and it's not working. I am really terrible with iphone/itunes/macs/computers, etc. It's really sad. I need help from a patient and kind soul and fast. Otherwise I'll be stuck at the airport forever...
That doesn't sound like fun mawhinneylisa! Are you still having difficulties? *228 option 1 is a great recommendation if the keypad would respond. I would also try a soft reset by holding the power and home keys down. If the device still doesnt respond, restoring with iTunes would be the best option. Here's a helpful link for future reference. bit.ly/dldlU6
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport
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I'm not sure what your question is. If it's about your iTunes downloads/library then copy them back from your backup of your library and add it into your iTunes library via File > Add To Library.
Or you might be able to redownload some/all of your past purchases via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - if you've changed countries since buying them, or if the rights-holder has removed them from the store, then you won't be able to redownload them.
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in order to restore your songs and apps, you should just reconnect to itunes and sync your data. your phone ran a backup before it upgraded, and you can also do a restore. but the key is still to go to your itunes and sync back to your phone what you wanted there in the first place.
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Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next download the app on the computer and try to sync.
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Lost all contents and settings during 'routine' update to v1.1
Hi all,
Not too sure what went wrong, but I lost all settings and data during what I thought would be a routine firmware update.
In the middle of the update, the phone hung, and the PC gave me the error message that it needed to restore to what turns out to be factory settings. All settings, data, notes and pictures were gone! (no warning given!)
Since I didn't have a chance to download these before I got started, I'm not too sure what to say - if you see a way of backing up your phone before you update the firmware, I'd recommend that you do it.
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The phone even initially told me I had to re-register and only offered me a way to make an emergency call ...
-RHave you docked your Iphone in before updating? If so your contacts and settings should be saved. Yes your picture's are going to gone because you have to manually save them. According to this post http://discussions.apple.com/thread.jspa?threadID=1069906&tstart=0 it looks like the activation is down with ATT so this is why you are having problems getting all your contacts and settings and having to reactivate.
Message was edited by: XFaega -
I make a backup of the iPhone and after that worked Ri Storr lost version reserve two MacBook Air and thus lost all contacts and pictures in my phone I hope help me to recover because of its great importance knowing that Alitonz Copies old from backup from Prepare other iPod does notretains only a new version of the iPhone after the irrigation Store
TS2529 I make a backup for my iPhone and after that I worked Re Storeto it than when i select re stor backup I lost version reserve from MacBook Air and lost all contacts and pictures in my phone I hope help me to recover my last backup because of its great importance
note ihave 2 Copies old backup in ituns from my ipad i dont losat
plz help my myenglish langauge is baaaad -
i just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks
If you have no backup:
Download past purchase
http://support.apple.com/kb/HT2519 -
i connected my iphone 4 to the itunes and then i just select Backup. now i lost all songs and photos in my iphone. how can i do?
See: How to Restore from a backup here > iOS: How to back up
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during a software update, i lost all my apps. restore did not bring them back, how do i get my apps back?
Your apps will only be where you put them. if you failed to put them on your computer beore updating, then they would certainly be gone.
You can redownload them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!
We are from different providers so I dont know how this happened. All of my apps got changed to hers! HELP!!!Restore your iPhone with the backup for your iPhone or as new.
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If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
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Good luck
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Hi HARISH INDIA,
That is not good but lets see if we can get it back to life. If you can, see if you can put your iPhone into recovery mode and then use iTunes to restore it. If you can get it to restore, it will erase everything off your iPhone. If you have a back up in iTunes or iCloud then you can put that on after the restore is complete. Take a look at the article below for more information.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Take it easy,
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