DUST and particles behind glass screen...

What to do? Isn't this supposed to not happen? I thought at first i just needed to change my screen protector, but when I removed the old one I saw the particles were still there. Will this be covered? It's really annoying and is very noticeable.

You will have to talk to Apple about it.
Some have reported that they have indeed had their iphones replaced. Make an appointment at the Genius Bar.
You can do a forum search and see what others have said, as this has been asked many times.

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Dust or Dirt behind my screen..

Hey All..
I wondered if anyone could shed some light on this for me - i'm having an issue with the screen on my iMac. I am noticing that there is some sort of markings on the back of the glass. It's not on the LED panel but definitely on the back of the glass. It looks like it could be dust or some kind of dirt.
Here is a picture of it. I took this picture of my iMac using Pixel Check on white:
http://gallery.me.com/rickygray#100162/IMG_0318
It's not making it look as bad as it is...it's annoying. To be fair I cannot see it when using my iMac for web surfing emails etc...but at times and on certain back grounds it does show itself.
My Mac is covered by Care but to save me lugging it back to the Store I thought I'd check on here first.
Many thanks..
Ricky

Hey guys..
Thanks for the help - I appreciate it.
Ian: I have a little sucker that would do the job but I'd be really worried I'd make an ar5e of it. My gut suspicion is that it's caused by smoke from candles burning on a table about 10 feet from the Mac. The static on the screen might attract it - I'm not sure..but that's my guess.
Doing it myself I might mess up so I may just take it along to the Glasgow Store - although it's a pain to do it.
Thanks again for the help..
Ricky

I dropped my phone and cracked the glass screen. How much is it to replace the screen but not the phone?

dropped my phone and cracked the screen - how much is it to replace?

Apple doesn't repair iPhones, they replace them. US$199 for a 4S, US$149 for all others.

Dust and a hair behind my screen......

Hi I was wondering if anyone can tell me how to get a hair out from behind my screen on my macbook. There is a small hair probably off my dog(!) central to the bottom edge of the screen. I also have small dust particles about the place too. How are they getting in there and how can I get them out? The dust spots are not dead pixels as you can see they are long and wiggly and very annoying!
Thanks.....

This problem happens more with laptops, just google for "dust behind laptop screen". Normally, a laptop screen is sealed off at the sides by rubber, so dust cannot get in. Somehow (perhaps due to age?), the sealing wasn't 100% perfect on your Macbook. Sadly, there's not much you can do about it, unless you're willing to open up the laptop. It's a major procedure for which iFixit has a manual:
http://www.ifixit.com/Guide/Repair/Installing-MacBook-Core-Duo-LCD-Panel/311/13# s1213
But then again, that only might make things worse, or you might not be able to reach the spot in question.

I have a 4th Gen. nano. The screen is constantly disappearing. It looks like a film behind the glass screen. As it deteriorates, I can read less and less on the screen. What is that called and can it be repaired?

I have a 4th generation nano. The black screen behind the glass screen seems to be cracked and constantly disappearing. It started in the corner and is working its way across the top of the screen. The titles will disappear soon. What do I need to have reapaired?

With the external screen connected and turned on, open the Displays pane in System Preferences. On the screen containing your menu bar, you should now see a Displays preference dialog box with an "Arrangement" tab in it. Click the Arrangement tab. Uncheck the box for "Mirror Displays," or make sure it is already unchecked. In the image within the preferences dialog box you should see two adjoining blue rectangles representing your two screens. A white bar on one representes the menu bar and indicates that that is the primary display. The larger rectangle represents your TV screen. If it's on the right side of the smaller rectangle representing your MBP's screen, then dragging a window off the right side of the built-in screen will move the window onto the TV.
Now open any application window — a web browser window, for example — and drag it by its title bar to move it off the edge of your built-in screen onto the TV screen. Got that? You can do the same thing with any other window, including a DVD Player or VLC window containing a movie that you want to watch.
Things to note: In this dual-display mode, which is called Extended Desktop mode, the menu bar and Dock will always appear on only one of the screens, and you can choose which one they appear on by dragging the white bar representing the menu bar from one rectangle to the other in the System Prefs > Displays > Arrangement tab. You can also set the resolutions of the two screens independently of each other. The highest available resolution on each screen will always provide the sharpest image.

IPhone 6 dust behind the screen even with protection

Good evening,
Only 10 days after I bought my new iPhone 6 - Gray space - 16 GB, with a tempered glass protection (perfectly set, no bubbles, no dust between the tempered glass protection and the iPhone screen), plus a plastic cover around the phone, I realised, this afternoon that a particle of dust appeared all of a sudden on the middle of the screen, about 5mm long... impossible to remove....
As it can not appear between the tempered protection and the screen after 10 days (in my opinion), I can imagine that it is below the iPhone 6 screen, and it seems like it already happen to other iPhone 6 users...
Any tips to remove this dust ?
Thanks a lot!

Thanks for the help...
How to properly remove the protection without making any damages to the phone? Cause this is a new protection and the glue must be very sticky to the screen...
How to know the area of warranty ? As I am travelling a lot, it is very difficult for me to return to the store where I bought my iPhone 6... But the phone seller told me that the warranty was by zone (here is south east asia), and it depends on a number behind the phone... Is that true? Will they change the phone directly if the dust is under the screen, or will I have to wait few days before picking up my new phone?
Thank you

Keeping Thunderbolt Display Free of Smudges/Dust Behind Glass

Hello,
My brother has an iMac and he's told me about an issue with air quality and the accumulation of dust/smudges behind the screen glass. From reading the manual that came with my Thunderbolt display I understand that this can be an issue for it as well.
I am in the city, in a high air pollution area. There is a lot of dust. I'd like to prevent this issue before it becomes a problem. Keeping the area surounding the display dust free is obvious but I'm still worried about it. I did not buy this display so it could have smudges behind glass in 2 years.
I think an air filter would be best. Something that is low profile. Anyone know of such a product or has something like this in place?

Hi Clinton,
Thanks for the idea. I have been researching airfilters.. notably smaller desktop airfilters. I read on one of the other forums that the display issue concerns microscopic dust so I'm going to go for a HEPA type air filter, the types people with allergies use.
Incidentally I found one that runs off a the mac USB connector (not that it was on my wish list) but its small and doesn't look bad either. My only reservation is it is sold by a company I'm not familiar with. I can't find the manufacturer and so getting replacement filters down the road may be an issue.
http://usb.brando.com/usb-mini-hepa-air-purifier_p03037c035d015.html
Thanks again for your help.
Best regards
jackie

Help! Imac screen steaming up behind glass!

I only notice this when the mac has been on a while. The screen begins to steam up and u can see like smuges behind the glass making it really difficult to see the display!! I know the screen can be pulled off and cleaned but I can't keep doing that everyone I use it! Any help would be great

Removing the glass and giving everything a good clean is easy, just be careful. I'm not particularly good at taking things apart and putting them back together, but in my view it would be difficult to mess up. I've done it several times on various Macs and haven't smashed a single screen .
I've used a suction cap from a satnav to pull the glass gently from the top - be aware that the magnets that hold the screen on are quite strong so once it pulls forward it'll want to snap back if you don't pull it away smoothly and gently. I slip a finger behind to stop the glass snapping back.
Once it's off it surprisingly lightweight. Lay it on a soft surface and give it a good clean. You might want to give the actual screen a clean as well while you're in there.
As has been said above, it can be difficult to ensure that there are no dust specks left behind but a soft lint-free cloth will be your friend here.
When you put the glass back there are guide pins that make positioning easy, just remember that as you close the screen back it'll want to snap back with the pull of the magnets so be careful to ease it back with a fingertip at the top to help you position it gently.
N.B. I always do this with the Mac off and unplugged .

IMac 27" Strange Screen Marks Behind Glass

Hi
I've had my 27" iMac since march this year, yesterday I noticed that there is a strange yellow/brown blotchy patch in the top right hand corner, it is not on the front of the glass (it cant be wiped off) its on the INSIDE! I tried to take some pic's but my camera is useless and it looked like it was picking up a lot of light interference from the display itself.
Anyway I have done some reading into this and a common thing that came up was smoke, well I don't smoke so it's not that. I don't have Apple Care but its still under the first year of warranty, and I don't have the balls to take the glass off and clean it.
Has this happened to anyone else? And is it covered under the first year of warranty?
Regards
Marky

Take it in. They will give you a new screen, as they did for me for my 24" about 6 months ago and will have to do for my husband's 27" iMac, since his has developed this issue too. Behind the screen shows lines that look like long lines of dripping dust.
My machine has now developed a sound issue - no sound out when I plug in the external speakers. I will take it in to get that fixed. They have already replaced the motherboard once for a spontaneous shutdown issue it was having. And my husband's will suddenly not read data DVDs - could not install Aperture. Don;t know if he can boot from the DVD now.
I mention all this to tell you that, while inconvenient to take it to Apple and wait for them to fix it, while it is covered you should always go that route for the "hmmmm?" stuff. They'll fix it, most like;y with new parts.
And to get the best coverage for the longest amount of time, buy Apple Care, if you have not done so already. This has saved us many, many times over the years and all our machines. We always buy it. We don't always need to use it but when we do need to, it is GREAT to be able to just call them up and ask questions. Or just take in a sick machine and have them fix it.
You have to buy Apple Care and register it to your machine BEFORE the year of support you got when you bought your iMac runs out. You cannot buy it and use it after that 1st year is up; it must be purchased and registered to your machine before that 1st year is over. Apple Care will add 2 years of support for your machine. It has been worth it for us. Phone support, hardware support.

Dust under a glass screen.

I've got my IPad 8 months ago - screen in perfect condition. Just recently - few days ago a white spot (dust particle) appeared under the glass screen. Quite annoying on white background and visible when you switch off the screen. Is it possible to replace the unit under 1 year warranty ?

Is it possible - yes. But only Apple can make the determination for sure. You would have to show it to an Apple Genius or contact Apple and send your iPad to them so that they can see the device.

Particles behind screen

I have all manner of spots behind my display. It appears to be dust and other debris (you can literally see what looks like short squiggly strings with some of the areas). There are probably 50 - 60 different spots (some look like the screen is just dirty and flecked with dust but it is behind the display).
Anyone else have this problem? Is the fix a new display (mine's the 15"). The unit is almost 2 years old.
When connected to an external display, the spots are NOT visible.
Message was edited by: Ken Gartin

With some disassembly you should be able to remove the debris (or pay someone to do it). I had this problem with my Dell laptop not too long ago. I disassembled the screen section and there was a transparent glass part that the actual LCD was mounted behind. The dust was caught between these two parts. After cleaning this over screen and reassembling, it was restored to its former glory. Hopefully the mbp is built similar to this and the dust is not actually inside the LED assembly.

Dust Behind the Screen

Hi I have the 2006 Intel 20in iMAC, and I have Dust particles that got behind the screen, Let me see if I can explain this well enough, They are behind the screen, and it looks as if something is On the screen, like a Smudge, but really if you look close it's behind the display like in between the screen and the backlight, is there a Way to take it apart and clean it ?? I've taken this iMAC apart many time's to dust it out, and to change my Hard Drive, so I know what I'm doing when it comes to taking it apart, I just wanted to see if anyone else had this problem, I tend to carry the Computer with me allot, in my iLUGGER Carrying case, so I'm assuming that's how the Dust gets In-Between the screen. Just wanted to know if there is any Take-Apart Tutorials just for the screen itself ? Or if one of those Can's of AIR would somehow get it out ?

hi
dont know if you have the same problem as me
http://discussions.apple.com/thread.jspa?threadID=1387415&tstart=0
i have a picture link up there to my screen burn/smudge
searching around google and found this link for you
http://www.applerepairmanuals.com/#desktops
they have an intel imac take apart on there
cheers

Dust, Debris In Between Glass and LCD

Hi,
A few months ago I purchased a Macbook Pro 13", it is not the newest revision with the nvidia320 graphics, its the older.
Anyways, just a couple days ago, I opened the computer and noticed two pieces of dust in between the glass and display right it the middle of course about two inches apart, they for sure are not dead or stuck pixels as I can get them to move just a tad if I give the screen a few good taps but I don't want to screw up anything, plus a few more specks have came and gone since this started (seemingly moving across the screen over a couple days) but the original two specks are still there it seems to be getting worse and I'm concerned by a month or two the screen is going to have dozens of these specs. I keep my screen and computer super clean, I'm a bit neurotic about that which is why it annoys me so much. I'm wondering if I have a leak i the seal around my screen or something.
Once you see these things you can't un-see them. To make matters worse, I haven't yet bought the applecare but it is still within the one year warranty, and its the old model so I don't know if they would even be able to replace it for me if they could as I'm sure they have started caring only the newest revision. Which would be a problem for me if they just opted to swap the whole thing since I got the faster 2.53 model and not the base, and from the looks of it the newer model only comes in 2.4ghz and 2.66 respectively.
TL;DR, I have an appointment at an Apple Store tomorrow to have them check it out but I don't know if they are going to want me to pay to replace the screen or what, since I don't have apple care but I'm still under 1 year warranty? I'm curious if anyone else has been in a similar situation. This seems likes its a manufacturers defect and not anything I could have caused. It already seemed like I was pulling their teeth when I got my Macbook Pro originally it had several dead pixels and I was able to get them to swap it out so I'm wondering what kind of freak their going to think I am when I show them these pieces of dust lol. But man are they annoying, has anyone else went through this on a model over two weeks old?
images if you wish to look
http://i160.photobucket.com/albums/t169/coryperemsky/macu/e3d7202d.jpg
http://i160.photobucket.com/albums/t169/coryperemsky/macu/c1a3b6e5.jpg
Message was edited by: M0bius1

Hello,
After reading the post and review the pictures I think I have the same problem.
I bought a MacBook Pro 13" in December 2009 (still under warranty) through Apple Store and I noticed what I thought was a dead pixel. Looking better, even with the screen off, there is something in the sector. I took it to an Apple service and said it was a speck of dust behind the glass. I made the request to repair to Apple Care and have not had a response succesfull.
Would greatly appreciate any suggestions from you guys.
Greetings.
Here are some pictures:
http://img843.imageshack.us/img843/8144/7sinbrillooblicualcdcri.jpg
http://img197.imageshack.us/img197/4059/6pantallaapagadaoblicua.jpg
http://img20.imageshack.us/img20/5391/5pantallaapagadafrente.jpg
http://img689.imageshack.us/img689/9932/4conbrillofrente2.jpg
http://img535.imageshack.us/img535/4333/3conbrillofrente1.jpg
Message was edited by: Jorge Castillo S.

Dust Particles inside the Screen of my iPhone!! Help?

Hello my name is John and well I have one problem. I am starting to get DUST PARTICLES inside the screen of my iPhone!! At first I wasn't bothered much but then the amount increased, and well now, when in sunlight, it is starting to get annoying! Any suggestions on how to free my iPhone of dust particles? Anyone????

I have gone to BOTH Apple and AT&T and they have said that they cannot do anything about it, AT&T said that they didn't know, and said to take it to Apple, and Apple said, "you can try compressed air to see if you can get it out".

Dust behind the screen of my zen sleek ph

Hello,?a while ago there started to form dust behind the screen of my zen sleek photo, and it is just increasing there is quite an amount of dust behind it now. I never take my zen sleek photo to dusty places and always treat it carefully. I would like creative to repair this or send me a new one since it's a failure of the device. It's not supposed to be possible that dust comes behind the screen and yet it does. If someone could tell me where i can get it repaired/replaced/or a refund that would be appreciated. regards.

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DUST and particles behind glass screen...

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