Dust behind the screen of my zen sleek ph

Hello,?a while ago there started to form dust behind the screen of my zen sleek photo, and it is just increasing there is quite an amount of dust behind it now. I never take my zen sleek photo to dusty places and always treat it carefully. I would like creative to repair this or send me a new one since it's a failure of the device. It's not supposed to be possible that dust comes behind the screen and yet it does. If someone could tell me where i can get it repaired/replaced/or a refund that would be appreciated. regards.

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Pearl has dust behind the screen

I dont know how it happened, but my pearl has dust behind the screen. Does anyone
know how to remove the screen so I can clean it.
Thanks,
Joe

Joe, If the phone is out of warrantee and/or do don't want to go through the enormous hassle of replacing your blackberry there is another alternative. I have done this several times myself but I would recommend that you be mechanically inclined. Although the surgery is very easy some blackberry models have retention clips that need to be pushed aside with a very smal screw driver like one you would buy for repairing sunglasses etc. I do not have a pearl so I am not much help giving you specifics about that particular phone..
Go to ebay and look for cellular phone repair tools. There are dozens of sellers, just look for a Torx kit. Inside the battery compartment you will find four torx screws that you will need to remove. Once they are removed the back of the phone pops off. Depending on your model the phones sometimes come apart in layers (like the 8700). So after the first layer you may need to remove more torx screws to get inside to the screen. Be careful when splitting the phone apart as small pieces will be loose inside like the volume and push to talk buttons. You will need to careful put these back in place when re-assembling the phone. Once the phone is split apart you should easily be able to clean the screen and the inside from dust. Just use an old tooth brush.
Although this whole procedure is not overly difficult for me, it is not for everyone. So please proceed with caution and under your own risk.
On another note this is the same procedure if your phone ever get water damage. I have a neighbor that thought it was hilarious to throw people into the pool during a drunkin haze (thankfully he stopped drinking...). Twice he did it to me with my phone still firmly attached to my waist. After doing a terrific impression of a Marlin trying to shake a fisherman's hook my phone still had water pouring from it and vibrating like crazy. I immediately took out the battery and took the phone completely apart. I then set all the parts EXCEPT THE LCD and the CLEAR PLASTIC WINDOW on a cookie sheet. All you are trying to do is dry the electronics. Cell phones are all rated for fairly high temperatures in case you were to leave it in the car on a hot summer afternoon. I then set the oven to preheat at 150 degrees. Once it was preheated I turned the oven off and let sit for a minute with the door cracked. Then I put the cookie sheet into the oven and closed the door. I let it sit until the oven had completely cooled down. Re-assembled the phone and presto it worked just fine until the next time he threw me in. If you want to be completely safe you can put the unassembled phone on your car dash which works as well. So long as there is little humidity and good amount of heat but not above 200 degrees.
Good luck...

Dust Behind the Screen

Hi I have the 2006 Intel 20in iMAC, and I have Dust particles that got behind the screen, Let me see if I can explain this well enough, They are behind the screen, and it looks as if something is On the screen, like a Smudge, but really if you look close it's behind the display like in between the screen and the backlight, is there a Way to take it apart and clean it ?? I've taken this iMAC apart many time's to dust it out, and to change my Hard Drive, so I know what I'm doing when it comes to taking it apart, I just wanted to see if anyone else had this problem, I tend to carry the Computer with me allot, in my iLUGGER Carrying case, so I'm assuming that's how the Dust gets In-Between the screen. Just wanted to know if there is any Take-Apart Tutorials just for the screen itself ? Or if one of those Can's of AIR would somehow get it out ?

hi
dont know if you have the same problem as me
http://discussions.apple.com/thread.jspa?threadID=1387415&tstart=0
i have a picture link up there to my screen burn/smudge
searching around google and found this link for you
http://www.applerepairmanuals.com/#desktops
they have an intel imac take apart on there
cheers

IPhone 6 dust behind the screen even with protection

Good evening,
Only 10 days after I bought my new iPhone 6 - Gray space - 16 GB, with a tempered glass protection (perfectly set, no bubbles, no dust between the tempered glass protection and the iPhone screen), plus a plastic cover around the phone, I realised, this afternoon that a particle of dust appeared all of a sudden on the middle of the screen, about 5mm long... impossible to remove....
As it can not appear between the tempered protection and the screen after 10 days (in my opinion), I can imagine that it is below the iPhone 6 screen, and it seems like it already happen to other iPhone 6 users...
Any tips to remove this dust ?
Thanks a lot!

Thanks for the help...
How to properly remove the protection without making any damages to the phone? Cause this is a new protection and the glue must be very sticky to the screen...
How to know the area of warranty ? As I am travelling a lot, it is very difficult for me to return to the store where I bought my iPhone 6... But the phone seller told me that the warranty was by zone (here is south east asia), and it depends on a number behind the phone... Is that true? Will they change the phone directly if the dust is under the screen, or will I have to wait few days before picking up my new phone?
Thank you

N97 - Dust Under the Screen

Hi, I have had my N97 for a few days, and already notice build-up of dust behind the screen. I had the same problem with the N96 and thought Nokia would have rectified this problem.
Is there any way I can get the screen off to clean it up?
Thanks

Removing the screen or covers will void the warranty so we cannot help you with that here (warranty voiding topics are against the rules).
Yours is the first N97 that i've read about with this issue so it looks like you've been unlucky again.
You should either try to exchange it with the retailer or take it to a nokia care point for cleaning and sealing.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

Dust/Dirt/Dark patch behind the screen?!

I am certain that this has appeared today, and seems to be a small dark patch of something behind the screen. It is not a dead or stuck pixel but a small dark patch almost in the centre of the screen.
I have tried cleaning the screen with the provided cloth and a small amount of water but it does seem to be behind it, I just don't understand how!

Time Machine will create a complete backup, but you can't boot from TM. For instance, so your drive crashes. You can attach an external FW drive and boot from that. I know you used to not be able to boot from a USB drive, but I don't know if Apple changed that. I would check that out. If you can boot from a USB drive, then you're all set. Otherwise, you'd need a FW interface, found on most enclosures.
You can use Super Duper! without paying first, but you don't get the scheduling option. You can do everything else.
For the external drive, use Disk Utilty, select your external disk, Choose partition, choose 1 partition (if you want one), select Options, and choose GUID partition table. Then click apply. It has to be GUID to boot with Intel Macs.
So say you get your computer back wiped. You boot from your external drive, launch Super Duper, then copy the clone back to your internal drive, and you are back to where you left off. No loss of data. I've used SuperDuper! for a couple years now and it's saved my life a couple times.
Bryan

Dust on the screen

Brand new phone 1 week old and somehow dust has gotten behind the plastic and onto the screen. How do i clean it and how to i stop dust from getting behind the screen. The phone spends the day in my pocket and atm if its light out all i can see is dust on the screen.
Solved!
Go to Solution.

it happens with every phone... what you can do is that, don't remove the plastic which is there on the screen.if you have already removed it then get your phone an another one. remove the cover and wipe the back portion of the cover(there must not be anything on the screen)with some soft cloth.
Message Edited by abhishekkai08 on 28-Dec-2008 05:55 PM
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Screen is dirty behind the screen

I've had my iMac for a little over a year. The other day I noticed that part of the screen looked dirty. I got some screen clean but I couldn't clean it. I believe the dirt is behind the screen. I have Apple Care. What should I do? It's hard to see ( that's why it took me so long to notice it). I can only see it when it is over a white screen. I don't know if I should take it to my local Apple store. I don't want to be without it for too long.
Thanks.

If you do a search in communities for "dirt inside screen, or dirt under screen, you will find others with the same problem.
Some have said it's not dirt but the LCD that as a problem.
Others confirmed it is some sort of dust.
Call Apple, they will arrange a repair for you.
And since you have Apple Care, you can get it repaired in your house if you live less then 50 miles from an Authorized Apple Service Provider.
ATTENTION! Some have mentioned that Apple tried blaming this problem on a dirty or very dusty environment. You might have to insist on how clean your house is!

Has anyone else had something slip behind the screen?

First of all, I thought the displays were *at least* somewhat shielded, as to prevent little things from making their way behind/between the screen.
Anyway, when I took my MBP out of my Timbuk2 commute bag, then out of it's Radtech Powersleev yesterday, I noticed a piece of hair on the screen. Now this is not unusual for most of us, and those of us who are anal dust off the screen or whatever to remove said debris. I attempted this, only to find that it was not coming off! I look closer and see that a piece of hair made it inside my display and dropped into its current position! How the heck? Gentle attempts to "shake" this piece of hair were unsuccessful, so I assume it'd have to be taken apart to be removed, or the screen replaced.
Has anyone else had this kind of problem recently? Did Apple take care of it for you? I've never actually seen this firsthand, although a brief search through the internet brought forth varied results.

This has happened too me with an eyelash and i took it too the apple store and they said tough luck....I hate my apple store here in Milwaukee they are a bunch of jerks...'m so tempted to take the 2 hour drive to Chicago to their apple store to get better service

Did any buy a 4th generation iPad with speck(s) of dust under the screen?

Purchased my first iPad at a local apple store on launch day, noticed a speck of dust under the screen. Had it exchanged and then found another speck of dust under the screen once again. Went back and wanted another exchange, apple store employees were nice enough to allow me to open two additional iPad. I did a thorough check of each and noticed dust under the screen on both. Wasn't allowed to open anymore iPads so, I was given the option to exchange mine or return it. I decided to keep mine as there was only one speck of dust under the screen. Has this happened to anyone so far?

I wanted to upgrade to the iPad 4th generation as well. I have been through four (4) of them. ALL FOUR (4) had readily visible dust under the glass. Three were from the Apple store here in Santa Barbara, and one was from the Apple store in Santa Monica.....so not all from the exact same shipment, although possible all came from the same batch at the factory.
There is fine white dust all offer the interior packaging materials when you open these up....which is not a problem....but then there is always a speck or two of white dust UNDER the glass. This is totally unacceptable for a high-end product that costs $700+ from accompany that goes on and on about how exceptionally high their quality control standards are.
The Apple store staff have been fantastic to deal with throughout this. It is proof Apple stands behind their products and claims of high quality. However, the fact that four out of four brand new iPads had the same defect (immediately seen by two techs at the Apple Store in every case) indicates the standards are sliding...at least at the factory.
The fact that I received four out of four iPads with this defect doesn't mean I am unlucky....it likely indicates that thousands of these shipped to North America...or at least California....have this defect. I just noticed it.
And anyone who says "that's just how all iPads are" is wrong. I am typing this post on my iPad Generation 3 that came out of the box with no dust under the glass.
This is a major quality control issue with the new iPad 4 and Apple needs to address it.

An insect got behind the screen of my MacBook and has since died, leaving a black dot on the screen. As this is a sealed unit the insect cannot be removed, any ideas.

An insect got behind the screen of my MacBook and has since died, leaving a black dot on the screen. As this is a sealed unit the insect cannot be removed, any ideas.

I believe your only option will be to get Apple to replace the screen for you, which won't be cheap. If the machine is still covered under warranty, you could try to push the case that the screen must be defective for a bug to get in there. Apple has been known to do free out-of-warranty service in some pretty unbelievable circumstances, that that is at their discretion, so be very pleasant and polite so they'll like you and want to help you out. But be prepared to have to pay for the repair.
Good luck!

I have the same case with you an iPad Air in dead pixel or speckle silver dust on screen. It is been 3 months I bought in Avant Abenson in Greenbelt Makati Philippines. Today I decided to change my screen protector film but the speckle dust on the screen

Speckles dust on the screen and it cannot be removed today when I decided to change the screen protector film and noticed is not my fault it is a factory defect on screen it is either dead pixel or speckle dust on screen they are so many said and experience I have read. So I need the replacement a new one for that dismayed screen on my iPad Air. I bought this 3 months ago in Avant Abenson at Greenbelt Makati Philippines. I need the replacement for tomorrow I will go to the store I bought. I love apple products but they need to replace and make go round to improve some defects and cannot be more escalate with this issue of the many of patronizing your products. It is sometimes irritating to the eyes and seen dirt on the screen. Thank you apple customer service to bringing up my complaints and a replacement for tomorrow's to inform the store I bought and advise them here in the Philippines to facilitate in regards to this matter.

I wanted to buy an ipad air to replace my ipad 2 but the one I wanted was (luckily) sold out.
Yesterday I tested the air from a collegue and I noticed the screen was SUBSTANTIALLY less sensitive than the screen of my ipad 2 when using my stylus.
I use Stylus R US especially for I annotate and with the air this did not work well at all... Half of the time there was no contact registered so underying certain parts of the text was a disaster...
Just working with the finger all whent OK... Just fear that another app I use a lot (notes +) will have same problem.
On the Ipad 4 also retina all goes *** smooth as on my ipad 2...
Is this a fault of a specific ipad air series? Or is this normal?? If it is I think this is truelly a huge flaw and I cannot see how not manny people using the ipad for notetaking etc did not notice this...

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7) The window don't open or they are there and only in an outline, kind of like they're behind the screen. I have also done a system update and then a syst

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
The window don't open or they are there and only in an outline, kind of like they're behind the screen.
I have also done a system update and then a system reinstall.
What now? incident nr, 526941222.

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
The window don't open or they are there and only in an outline, kind of like they're behind the screen.
I have also done a system update and then a system reinstall.
What now? incident nr, 526941222.

When pulling down a long pulldown menu, the menu, instead of starting a new row, will extend past the bottom and behind the browser so that I can't navigate to an item that's below/behind the screen.

When pulling down a long pulldown menu, the menu, instead of starting a new row, will extend past the bottom and behind the browser so that I can't navigate to an item that's below/behind the screen. FF should be making a second row for these long pulldown menus, right?

Nope, there is no second row. There should be a scroll arrow "button" at the bottom and the top of that drop-down to allow you scroll, or you can use the scroll wheel on the mouse scroll further down (or back up).

Dust in the screen

Does my apple care cover dust in the screen?

Yes it would annoy me as well. Apple are good with problems ,you may get a refurbished one, and they can sometimes be better that a new one. Sure they will help, good luck, glad I could help.

Dust behind the screen of my zen sleek ph

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