Dust in camera lens - iPhone 5

Hi all!
A couple of days ago, I noticed that a few of my photos in the camera roll had an unusual mark in the same place. I then proceeded to open the camera app and noticed this mark to be there again. I tried cleaning the glass on the camera itself but this dot is still there, so I think dust may have gotten inside.
I have a photograph I took very quickly of my wall, but this should show you what I mean: (Excuse the bad quality)
As you can see, the mark is very obvious, but only when a light coloured background is used. Otherwise it can't be seen.
I have scheduled an appointment with the Apple Genius Bar for Friday. Do you think this would be worthy of a replacement? The phone is otherwise in perfect condition cosmetically.
If this isn't actually dust, but a different problem, please let me know.
Thanks for all the help.

Genius will get your camera working perfectly, or will provide you with perfect Replacement iPhone 5 exactly like yours, all under Warranty.

Similar Messages

  • Is there dust inside camera lens of iPhone 5?

    I bought my new iPhone 5 on 28th of September from a local Telco.
    Today I noticed inside the camera lens there is dust.
    I'm very disappointed

    I'm seeing the same thing on my iPhone 5. I just noticed it today so I don't know how long it's been there (got mine on launch day). Here are some photots I took with my iPad (only other camera I had). I have not noticed anything on any of the photos I've taken with the iPhone but, then again, I haven't done any extensive testing either.
    Not sure what I'll do about it (closest Apple Store is 2 hours away and, again, haven't noticed anything on the photos I've taken).
    Click these photos for full resolution.
    Message was edited by: AppleGeek1990 - Tried to scale down ginormous images!

  • My iPhone 5 died/broken lock button/dust in camera lens

    My iPhone died last night.  Tried plugging it in to turn it on, doesn't work.  My lock button also doesn't work, so I can't try resetting it.  I also have so much dust in my camera lens, that it won't focus and I can't take clear picutres.  I brought it to the Apple store with all these problems, and they're trying to charge me $269 for all this damage that's the cause a faulty product, not myself.  They can't replace the camera, they have to replace the entire phone.  What do I do?

    It's a common problem with the 4S, but not with the 5. Not that that's relevant. Hardware wears out. "Normal wear and tear" is not a defect. The warranty is 1 year, and you had an option to extend it to 2 years, which you apparently did not take. The lock button on my 4S stopped working 22 months after I bought it. I also bought AppleCare+, so I took it to an Apple store and they replaced the phone.
    There are independent service shops that can replace the switch. That's one option. The other is to take it to an Apple store and if it is not long out of warranty and you are not belligerent they may replace the phone for you anyway.

  • Fix for dust inside camera lens

    My camera lens continues to accrue dust on the inside of the phone. This is an obvious design flaw of the phone as this is likely coming in through the back microphone hole.
    I have read multiple posts on this issue and seen instructions on how to clean it off. What I am hoping is that there is a fix to seal the lens area so once it is cleaned, no further dust can enter. I would also like to keep the microphone active so noise cancellation continues to work as intended.
    Phone is out of warranty

    I'm seeing the same thing on my iPhone 5. I just noticed it today so I don't know how long it's been there (got mine on launch day). Here are some photots I took with my iPad (only other camera I had). I have not noticed anything on any of the photos I've taken with the iPhone but, then again, I haven't done any extensive testing either.
    Not sure what I'll do about it (closest Apple Store is 2 hours away and, again, haven't noticed anything on the photos I've taken).
    Click these photos for full resolution.
    Message was edited by: AppleGeek1990 - Tried to scale down ginormous images!

  • Dust in the lens

    Does anybody has dust like spot in the iPhone camera lens ?
    Thanks

    CLEANED OUT DUST FROM INSIDE LENS IPHONE 5, NO MORE DARK SPOTS
    I've had 3 dark spots on my inner lens too for 3 months and I take lots of pictures and it was bugging me. After I researched here and saw that a lot of people had the same problem and I saw your video I knew there was a way to fix it. But first I went to the apple genius bar this morning to make sure and they agreed it was dust inside, He said a replacement iphone for me would be $269.00 since I was out of warranty. ***? Im sure I will upgrade to the next iPhone when it comes out later this year or get a iPhone 5s. But for now happy again with my iPhone 5.
    But on the way home i happen to find a store called Digital Clinic in Torrance ,CA that opened my iphone and cleaned the lens for $25.00. ALL GOOD NOW!  THANKS AGAIN TO THIS FORUM.

  • Why am I seeing dust inside my iPhone 5S camera lens?

    I don't have a case for my iPhone 5S and I do carry it in my jeans pocket. I am also not a messy person. So today I noticed something -- there's clearly some dust inside the camera lens (the one in the back.) When I shake the phone it rattles around. How in the world can it get there? And is there anything I can do to get it out?

    Not unheard of, look to your right under "More Like This" for related discussions.-->
    You have a 1 year warranty.  Take it in and let Apple look at it.  Back it up first.

  • Large dust particle inside my iPhone 5 camera lens

    I have a couple of large dust particles inside my iPhone 5 camera lens. How do I get rid of them?

    If it's actually inside the lens, you can't.  Bring your phone while it''s still under warranty to Apple for evaluation.

  • Dust in iphone 5 camera lens

    is there any way to clean dust out of the iphone 5 camera lens?

    Yes, but doing so, will void Warranty. This will be covered by Warranty. Make Genius reservation or set up service and take or send to Apple for resolution.

  • Dust inside back camera lens

    Just noticed two specs of dust inside my wife's iPhone 4, she bought it in July 2010.
    The cut the long story short, photo's from that phone always looked "soft" (like the lens was dirty) when compared to the photos from my iPhone 4.
    Yesterday, however, I had to take some indoors pictures with my wife's phone as mine was out of available storage. Most of the photos and videos looked rubbish: huge halos around light sources, grain, weird colours, very soft (inferior even compared to a friend's 3GS). So I knew something was wrong, and then I noticed two specs of dust inside the camera lens, right in the middle. The phone is otherwise immaculate apart from a tiny screen scratch. I guess the dust was there from day 1, as photos never looked right.
    Is this supposed to happen over time? Is the lens unit sealed? Is Apple likely to fix it under warranty (the phone is 8 months old)?
    Cheers,
    GB

    The phone comes with a one-year warranty. Make an appointment at an Apple store. If your phone is deemed defective, it will be replaced on the spot.

  • Will I get my iphone 6plus replaced if I have a crack on my camera lens?

    Will I get my iphone 6plus replaced if I have a crack on my camera lens?

    Howdy Abhi131313,
    Based on your iPhone's camera lens being cracked, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPhone Repair and Service - Apple Support
    http://www.apple.com/support/iphone/repair/
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • HT201401 Camera lens on iPhone 4 does not open and nothing is visible, although the camera functions normally via MMS only.

    The virtual camera lens on my iPhone 4 stays closed when accessing the camera via the camera application. If I use the camera via the MMS messaging feature the camera will operate properly and save any picture to the camera roll.
    So, there does not seem to be a hardware problem. The camera works fine except when I use the camera application itself.
    I've reset the phone and performed a restore via iTunes, the camera will usually operate normally for a short period and then revert to a state where the camera lens will not open unless accessed by a third party app or via the MMS application.
    I deleted any third party applications from the phone just in case there was a conflict, this did not help, the lens remains closed unless accessed by the messaging application or any other third party application.
    Any suggestions would be very much appreciated as this is a very frustrating problem.

    Since Reset is not helping, Restore iPhone with iTunes on computer. If this does not fix problem, consider replacing camera or entire iPhone.

  • Problem with Camera lens on 16GB iPhone 3G

    So I have a Black 16GB iPhone 3G and was wondering if my iPhone is the only one with the camera lens not sitting flush against the phone. Like when i rub my finger on the lens i can feel the silver circular border being slightly raised more than the black of the phone. So i was if it is a design flaw or bad assembling and was wondering if anybody else has this same "problem"?

    It is normal, if anything being lower than the level of the phone is a good way to help eliminate fingerprints and dirt on the lens caused by your fingers and hand.

  • HT4061 can i  replace the camera lens on my iphone

    where can i buy a lens for my scratch cam lens?

    You can not. At least not from any legitimate sourde. Apple does not sell iPhone parts. The iPhone is not user servicable.

  • Iphone 5s camera lens rattle

    hello my friends
    My problem is when I shake the iPhone's voice coming from inside.
    Even when I kept all the buttons
    I feel this is the sound of the camera lens
    Even when the vibration noise is heard
    Is there a problem for everyone?
    I am an obsessive person

    when i shake mine i hear it as well but my power button is really loose and i think thats what it is not the camera lens

  • Camera Lens Kit for Iphone 4 / 4s

    Has anyone ever used  Camera Lens Kits for Iphone 4 / 4s? These days I saw many camera lens kit for iphone 4/4s on the internet. I had never used this kind of product. Here are some overviews about camera lens kit for iphone 4/4s.
      I.a broad range of features, a large group of people, beautiful landscape and architecture, a shot with a close range for small objects?
      II.expands  the iPhone's photo types to include fish-eye, wide-angle, and close-up  shots.
      III.The Fisheye lens is the largest of the three and Wide-Angle and Macro  lens are a precision set , with the Wide-Angle lens screwed on to the  Macro lens, which is permanently seated within the equipment.
    Anyone has any ideas? Thank you so much.

    How did you scratch it?

Maybe you are looking for