Dust Inside 23" Display

I've owned this 23" aluminum display since 2005 and it's been flawless, however, recently we moved our office to a new building. There was still some construction dust floating around after setting up the computers and displays. I wiped the display down with a microfiber towel but there was still some dust along the lower edge of the screen. I had a small compressor with a blow tip handy and, with the monitor still on, blew off the display. I immediately noticed several small gray specks that appeared to be between the light source and the LCD. I took a screen snapshot and confirmed that it was, in fact, dust between the two layers.
Is this display ruined? Can it be disassembled and cleaned by myself or a repair facility? Has someone had a similar situation that can comment?

Take it to an Apple Retail Store and try to get it exchanged.

Similar Messages

  • Dust inside Screen, any experiences (and my story)?

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    B. Steps to Reproduce: Verified at the bar
    C. Troubleshooting: N/A
    D. Time to failure: N/A
    E. Unsuccessful Fixes Attempted: N/A
    F. Cosmetic Condition at Genius Bar: Slight dent on back left corner and screen does not sit flush
    G. CS Code Number: N/A
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    I. Password: N/A
    J. UserName: N/A
    K. Known Liquid Damage(Y/N): None evident
    L. Other Notes: N/A
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    Thanks!

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    And as far as being negative, no worries, I'm negative enough for all of us, or should I say scared my favorite laptop ever (and most expensive) won't be fixed...

  • Why am I seeing dust inside my iPhone 5S camera lens?

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    Not unheard of, look to your right under "More Like This" for related discussions.-->
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  • Brand new Canon 5d mark ii has dust inside of the LCD screen.. !!!

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    First of all. Thank you for your reply. I actually realized couple of other things that made me suspicios that this camera was used before. Of course i might be wrong however - the package shipped from Bestbuy Return center + loose diopter adjuster knob before than even touching it + having dust inside the lcd screen + hair and dust inside the lens - made me really uncomfortable keeping this camera.
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  • How do i  remove the air bubble and dust inside the screen?

    i use the shield on my IPAD, and didnot wait 24 hours. so that's why there has a lot air bubble and dust inside the screen when i remove the shield.
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    I do not understand what you are seeing. Can you post a screen shot?

  • How to get rid of dust inside the screen of an ipad mini?

    MY ipad mini has a dust inside of it. Any tips to get rid of it?

    I would recommend you to show your iPad to an Apple Store Genius

  • What can I do I got my iPad fixed at a different brand place but not apple and I have ended up a few weeks later with dust inside my screen is their anything apple can still do for me?

    What can I do I got my iPad fixed at a different brand place but not apple and I have ended up a few weeks later with dust inside my screen is their anything apple can still do for me?

    If another person or company serviced your iPad, your warranty has been voided.  Apple will do an out-of-warranty exchange.  Have you contacted the original service provider, and complained?

  • Dust inside iphone 5 camera with no warranty

    What am I supposed to do?
    Never take any photo with my phone?!!
    Or spend hundreds of dollars to fix the camera? (I probably could buy a new phone with that much money!!)
    I found the dust after my warranty expired, and I was told apple won't help me to fix it.
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    Jiwei1984 wrote:
    What am I supposed to do?
    Never take any photo with my phone?!!
    Or spend hundreds of dollars to fix the camera? (I probably could buy a new phone with that much money!!)
    I found the dust after my warranty expired, and I was told apple won't help me to fix it.
    I never had any problem with my iphone4, which is a great product by Jobs. The iphone5 is very disappointing. You have to use a case to protect it from scratches. Many people found dust inside their cameras, luckily some found that problem during their warranty. I couldn't believe apple would deliver a product with so many problems to us, at least Jobs wouldn't.
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  • Dust inside back camera lens

    Just noticed two specs of dust inside my wife's iPhone 4, she bought it in July 2010.
    The cut the long story short, photo's from that phone always looked "soft" (like the lens was dirty) when compared to the photos from my iPhone 4.
    Yesterday, however, I had to take some indoors pictures with my wife's phone as mine was out of available storage. Most of the photos and videos looked rubbish: huge halos around light sources, grain, weird colours, very soft (inferior even compared to a friend's 3GS). So I knew something was wrong, and then I noticed two specs of dust inside the camera lens, right in the middle. The phone is otherwise immaculate apart from a tiny screen scratch. I guess the dust was there from day 1, as photos never looked right.
    Is this supposed to happen over time? Is the lens unit sealed? Is Apple likely to fix it under warranty (the phone is 8 months old)?
    Cheers,
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    The phone comes with a one-year warranty. Make an appointment at an Apple store. If your phone is deemed defective, it will be replaced on the spot.

  • Dust inside the screen?

    Hello! Iv'e used my iPhone 3gs for 2 weeks now and i have discovered that i got a couple of dust corns under the screen, is there someway to get rid of them? Or can i get a new one?
    sorry for my english..

    I have the same problem. And I also find some particles or dusts inside the lens of camera. I don't know whehter this kind of problems is normal.

  • Dust inside the screen of my Qosmio G20-136

    Hi,
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    I try to get contact with Toshiba FR, but all the answers I have is a expensive phone number. For the price of such a PC, they could at least provide email or chat support !
    Is someone from Toshiba is reading, I would appreciate to get a contact.
    email : toshiba AT tykhan.net

    Yes, that would be the best, contact a local servicepartner and let them check your machine because its sensless to shout here while doing nothing.
    Just check this link to find the nearest authorized service partner:
    http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT
    Hope they will fix your problem.
    Greets

  • HT4623 Dust inside the screen of my ipad

    "What I have going to do? My ipad has a dust inside the screen.." :(

    If it's still covered by Apple's warranty, Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • My Imac Have Dust inside Lcd. How i fix it.

    My Imac have Dust inside Lcd. How i fix it.
    my imac out of warranty.
    thx.

    Find the correct model & look at the instructions at iFixit.com
    https://www.ifixit.com/Device/iMac
    It can be done with a lot of care & the correct tools, but if you are unsure it is best to take it to an Apple store & ask them to do it or you (or an Apple certified service centre). It can be difficult to put it back with less dust than before

  • Satellite P - Dust grain between display and front

    Hello.
    After some weeks suddently i have a dust grain between display and front glas.
    how can it get there and I must therefore send in the notebook to service?
    Greetings from germany and sorry about my bad english.

    Hi
    I think its difficult to say something about this but I think in this case you can do nothing. The only chance is contacting an authorized service provider because the technicians can disassemble the notebook and check this case. If you disassemble the notebook yourself you will loose the warranty so I wouldnt do this
    If you dont know where is the nearest ASP you can search here:
    http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider
    Just contact the technicians. You will see that its interesting to talk with them a little bit and they are friendly. ;)

  • Getting dust off the display

    i'm pretty good when taking care of my macbook. i know my method of cleaning it but how can i get the dust off the display? its a bit annoying since i like my stuff (especially my macbook) clean.

    I prefer to use a micro fiber cloth moistened with water as this picks up the dust better than a dry cloth. The cloth is also good for cleaning the body of a BlackBook. I have been using one this way for 18 months and mine still looks like new.

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