Dust under iPad Air screen

There's dust under my iPad Air's screen and the 1 year warranty just ended. Will Apple replace it? There's no damage to the iPad looks good as new, no scratches or anything. Just need help understanding whether or not Apple will replace or fix it.

if the warranty ended, then no: Apple will be able replace it but not free of charge

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New iPad..dust under the glass screen ?????

After buying the new iPad 32GB 4G from your branch here in Saudi Arabia, I was shocked to discover some dust under the glass screen. When I returned to the showroom, they refused to replace it and claimed that it is normal for all iPad products to leak in dust and is not a damage in the unit. I believe it is not acceptable at all for a SAR 3000+ devise to allow dust to come into its internal chipsets (with all the damage this might cause). I am sending this as a complaint against the local reseller with request of immediate replacement.
Please advise

Taki Zakaria wrote:
Please advise
OK. Apple is not reading any of these posts for hardware issues. Nobody here works for Apple. We are other users just like you.
I am advising you to contact Apple - however you can - whereever you live - there is nothing anyone here can do to help you.

IPad air screen not displaying correctly

My iPad Air screen has recently started displaying with a pink hue in two of the corners, showing as a medium sized oval in one corner and a small circle in the other. There are also some vertical pink streaks that are less marked. It's really noticeable when the screen is displaying a white background. The only recent changes I have made is downloading the new IOS 8 update. There has been no trauma or damage to the iPad. It is still covered under the 1 year limited warranty. is there any way to fix this in my own?! Thank you!

Hello there katelynlc,
It sounds like you have some graphical anomolies on your screen that have a pink hue. If it is a software issue it will be resolvable by either first resetting the iPad:
Turn your iOS device off and on (restart) and reset
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Or backing up and restoring your iPad as a new device:
iOS: How to back up your data and set up your device as a new device
If restoring as new does resolve it, restore your backup and verify it still works.
If not, then the iPad will need service:
iPad Repair and Service - Apple Support
Thank you for using Apple Support Communities.
All the very best,
Sterling

Does anyone have a problem with the ipad air screen?

I bought an ipad air last week and the left edge of the screen was darker than the other side. It was obvious so I just returned it and bought a new one since the store didn't have the same style in storage. I bought another one from another retailer, and just found the same problem, but not as serious as the former one. So I just took it back to the store the next day and exchange another one. Unfortunately, the third one had the same problem at the up-left corner of the screen. I admit that I am picky, but I think I pay this amount of money so I deserve perfect screen. If the brightness of the two sides is different, I dont think it is a product of good quality.
Just want know if anyone else have the same problem with me. Or you just can bear the small diffrence of display. BTW, in China, it is reported spreadly that the ipad air screen has a problem. They even generalize the serial number for problematic ipad air.

Yep. Many quality control problems. The new mini has fewer issues. No problems with older models.
Steve Jobs, where are you when we need you!

Is the iPad Air screen less sensitive to touch?

I just got an iPad Air, and notice that it's less sensitive to touch (as compared to my iPad 2 and iPhone 5, both running iOS 7).
I am used to touching the screen ever, ever so gently (just brushing against it with my fingertip), in order to scroll pages etc. This no-longer works with the iPad Air. I need to have more of my finger in contact with the screen in order for it to register a touch.
At first I thought it was because of the protective film that they put on when I bought the iPad, but I asked them to remove it, and it was still the same. (Also, I have a screen protector on my iPhone, and it's no less sensitive to touch as a result.)
I went back to the store and tried another iPad Air, and it was exactly the same as my one: less sensitive. The store employees concurred: it's a significant difference.
Do they have a bad batch at this store, or is the iPad Air screen just "different"?

I wanted to buy an ipad air to replace my ipad 2 but the one I wanted was (luckily) sold out.
Yesterday I tested the air from a collegue and I noticed the screen was SUBSTANTIALLY less sensitive than the screen of my ipad 2 when using my stylus.
I use Stylus R US especially for I annotate and with the air this did not work well at all... Half of the time there was no contact registered so underying certain parts of the text was a disaster...
Just working with the finger all whent OK... Just fear that another app I use a lot (notes +) will have same problem.
On the Ipad 4 also retina all goes *** smooth as on my ipad 2...
Is this a fault of a specific ipad air series? Or is this normal?? If it is I think this is truelly a huge flaw and I cannot see how not manny people using the ipad for notetaking etc did not notice this...

My iPad Air screen crashes first blue then black then it resets automatically

My iPad Air screen crashes first blue then black then it resets automatically

http://www.apple.com/feedback/ipad.html
choose bug reporter in the feedback type drop down list and explain the problem exactly.

Is a cracked iPad air screen able to be fixed?

Is a cracked IPad Air screen able to be replaced?

If you are in the U.S., see below. If not, it will be close:

Is the iPad air screen always split

Is the iPad air screen always split

reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
Peace, Clyde

Ipad air screen problems

How long would it take for an iPad air screen repair because i bought my iPad and it had two barely visible dead pixels on the screen and i need it for school.

Hey Ready2Stop
Just take it into a AppleRetailStore and theyll replace it if it is a hardware fault
If you dont live near a AppleRetailStore please call AppleCare and a tech advisor will tell you service options
Thanks,
Nathan

IPad Air screen crack

My iPad Air screen simply cracked without dropping it or damaging it. Has this happened to anyone? Does the guarantee cover it? I bought it less than a week ago.

Margarita ~ Welcome to the Support Communities. Go to this Apple page:
http://www.apple.com/support/ipad/repair/
...and click on the Screen damage box.

I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen. What am I doing wrong?

I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen. What am I doing wrong?

Hi RWD2,
Welcome to the Support Communities!
To resolve your issue with Facetime freezing when you end a call, I would try the first three steps in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If you are using Wi-Fi, it may be helpful to try these troubleshooting steps as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy

Hi my iPad air screen has broken how much you guys charge

hi my iPad air screen has broken how much you guys charge

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

Hi my iPad air screen has broken how will you guys charge

hi my iPad air screen has broken how much you guys charge ??

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
How much it will cost to replace the iPad (it's replaced, not repaired) depends upon what country that you are. In the US the price for repair for the iPad Air is $299 (from here, add $6.95 if shipping is required). Here in the UK it's £249 (from here, add £7.44 if shipping is required) :
iPad model
Out-of-Warranty Service Fee
iPad mini
£169
iPad, iPad 2,
iPad mini Retina
£199
iPad 3rd, 4th generation,
iPad Air
£249

What's the safest product/material to clean my iPad air screen with?

What's the safest product/material to clean my iPad air screen with?

Read through what Apple recommends: http://support.apple.com/kb/ht3226

Smart Cover scratched my iPad Air screen

Has anyone else had the Smart Cover scratch their iPad Air screen? I am very careful with my iPad, and the scratch was not there yesterday. I use the Smart Cover. It really is not a smart design to have the part of the cover that goes against the screen be the same part that sits on the desk or where ever the iPad is being placed. I have tried flipping the cover the other way, but the magnet does not hold and it falls over any time I try touch the screen. I use my iPad for work, so I have it sitting upright most of my day. This is really frustrating. While I have the Apple Care, I do not want to have to pay $100 to get the screen replaced. It's a small scratch, but it's very visible, particularly when typing notes/documents/emails. I overpaid to have an Apple-brand cover, just because I thought this would be the safest thing for my iPad. I am thoroughly disappointed. Now my $930 iPad is permanently damaged.

Has anyone else had the Smart Cover scratch their iPad Air screen?
I have the smart case, basically the same as the cover, and have yet to experience a scratch in over three years of use.
I do not want to have to pay $100 to get the screen replaced.
If it bothers you, you don't have much choice. Isn't that part of the reason you bought Applecare+?
I overpaid to have an Apple-brand cover, just because I thought this would be the safest thing for my iPad.
You did not overpay, you paid what Apple charged. No cover is going to protect 100% of the device. The scratch could have come from anything besides the cover. Any cover is better than no cover.
Now my $930 iPad is permanently damaged.
Uh, no. You can have the device replaced with a refurbished model. New case, battery and screen. To get the device replaced is only 10% of the cost of a new device. Use your Applecare+ for what it was intended. Otherwise you paid more for Applecare+ than you did for the cover yet complain about the price of the cover.

Dust under iPad Air screen

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