Dv5 1002nr blank screen n beep code of series of 3 beeps

Hi...I have this dv5 1002nr laptop..upon boot it gives a blank screen and a series of 3 beeps three times..the beep codes I found say its the memory..I tried that to no avail..what would the next step to try..any ideas?

Hey there, kahlic
I see you laptop is unable to boot and you're getting a beep code of 3 beeps when turning the device on.
You were right in your assessment of this sequence being indicative of a memory problem. However, you say you've attempted some sort of troubleshooting to no avail. What steps did you take to try to solve the issue with the memory?
Did you remove all DIMM modules from the motherboard and replace them one at a time, attempting a boot on each single installation?
If you have not, try this and see how this affects your boot success.
While you're removing the dimm cards, conduct a visual examination of the cards and the seating to make sure there are no cracks, build-up(black substance on the contact surface), or dust. The contacts should be a dull golden color devoid of any dark marks or irregularities.
If reseating your dimms do not solve the issue, you may be required to purchase new memory for your system.
Are you aware of your device's warranty status?

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    I work on behalf of HP
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Welcome to Lenovo Community! mrt430
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