Dv6-1308ew TV TUNER problem codecs mpeg4 dvb t

Player form HP do not search for any of tv programms. My signal is ok, but my country support only mpeg4 - support said this codecs will be downloaded automaticlly after configuation HP MediaSmart - but with no sucess. I installed all software, drivers etc. but still no searching of programms, only black screen.
Can somebody help me? What should I do? I try to install other software to encode dvb-t programms and also try to install alternative mpeg4 codes - with no success.

I have an IQ820uk which i've given to my daughter to use as her Computer and TV/Recorder, but Windows Media Center won't recognise the Aver A323 Card which is in it. It is in device manager no issue found. I've uninstalled it re-installed it with no joy. I also got the latest drivers again with no joy.
Running: Win7 32bit (all latest windows updates applied).
Come on HP! Get your act together and sort this out please.

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