Dv6 2170us sound randomly fails

Laptop audio sound randomly fails.  Only way I've found to fix it is to plug my headphones into the microphone jack...suddenly it will work.  When you unplug - it goes quiet.  Now - sound works through the head phones (when plugged into the head phone jack) but not through the external speakers.  As far as I can tell, the firmware driver gets confused by whether to send the sound through the speaker/headphone jack...or simply the headphone jack.  Weird.  
Weirder.  Give it a while after doing the "plug the headphones into the mic jack" and the external speakers will keep working after you unplug. 
HP - Please fix!  Its annoying and driving me nuts.  Getting ready to stop recommending HP's after this experience.

Hi,
Your laptop is under warranty so You may give it to the service. Please contact with HP and tell them about this problem. How to do it all informations here (just choose Your country).
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