Dv6 integrated webcam problems

Anyone else out there with this type of HP integrated webcam that experiences a green screen with black flashes? Sometimes it just won't show an image - I am speaking of both Skype and HP Mediasmart applications.

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Dv6-1030us Webcam Problem

I have a dv6-1030us computer and it seems since I installed Vista Service Pack 2 the built in webcam works intermittently. (I noticed the problem too long after I installed SP2, so I have no easy route back to SP1) Most of the time it simply doesn't work; when you open the HP MediaSmart webcam program, your hear the sound of a usb device unplugging and get an alert that the "Connection to the video device was lost". If you check device manager the webcam still shows up as there and I don't see anything else missing.
Occasionally - and I have not been able to reproduce a chain of actions that are repeatable to help solve the problem - the camera does work. Probably less than 5% of the time. I have called customer service and they said other people are reporting a similar problem, but I have yet to see anyone post. I am wondering if I simply have a hardware failure with the camera. I have updated all drivers and have the latest bios version f.24. Any suggestions?

I've had this laptop for two years without a webcam problem. Upgraded from Vista to Windows 7. My webcam stopped working. If I go into HP MediaSmart Webcam it shows an image for a few seconds and then it loses its connection. I can't get it to work in the latest version of Skype anymore. It's not even an option to choose from. The only option is a Cyberlink webcam filter that I've never noticed as an option before. Any suggestions?

Integrated webcam Problem during web chat, other person can't hear me

HP Pavilion 9287cl VISTA with INTEGRATED WEBCAM
When I try to video chat the person on the other end can not hear me. I have video and I can hear them perfectly. They only have video, no sound. Please help!!

Hello there trix25,
It sounds like you are making and/or receiving calls but the other party cannot year you at all. I would use the troubleshooting in this article to help that very issue, named:
If your voice is too faint or sounds unclear using iPhone, or iPod touch
Thank you for using Apple Support Communities.
Cheers,
Sterling

Integrated webcam problem

i cant find how to turn on the webcam on my laptop. ive searched everywhere, please help!

what os are you using?
Do you have a specific software that runs the webcam i.e. web chat software?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Problem in Pavilion dv6-6050se webcam

can't start integrated webcam of my computer and when start cyberlink youcam give me next message " Warning no webcam detected. try pluging in a webcam into your computer now . if you are using an itegrated camera make sure that it is turned on." how i can turn on my webcam . Please need help and i recover my system but nothing do

my friend i have the same problem with you
i bought the laptop just 2 weeks ago but only tonight tryed to use webcam but nothing
from what i have seen many people face the same problem
i feel stupid b/c i was b/w 2 laptops 1 hp dv6 and sony vaio and i choosed this one
{Content Removed: Language Filter Evasion}
... i will try to return it back

Problem with integrated webcam

I have a problem with my integrated webcam. It's working but there's a lot of glitches so it's impossible to use to record or to skype with. I've tried to chose a lower quality for it but it doesn't matter.
What can I do?

@SB92 ,
Hello and thank you for posting on the HP support forums.
So that we can best help you could you please post back with you systems key information.
Model and Product Number.
As well include any attempts you have tried to correct your issue such as updating drivers or reinstalling software.
I hope to hear back from you soon.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Webcam problem pavilion dv6

this is pavilion dv6. my webcam doesn't start manually or automayically on internet. cyberlink webcam has been installed as the software. what do i do?

Hi @Madwho,
Welcome to the HP Support Forum!
I understand that you are having webcam problems. I am happy to help you, but it would be best to get the full product number and OS version. Please read the following documents if you need help in finding those.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
See the following pages I have found that should assist you with this problem. I am including some pages on several possible problems to try to cover most of the bases as I do not know your OS and full computer. Hopefully one of these shots will hit the basket.
Webcam Troubleshooting (Windows 8)
Webcam Troubleshooting (Windows 7)
Fixing Webcam After Changing the Operating System
Webcam Drivers
YouCam Quick Setup
Using CyberLink YouCam to Capture Videos and Pictures, using the Webcam (Windows 8)
Testing a Webcam Using YouCam
Please let me know if this helped at all or if you need more. If you do please post any results or error messages you had, plus the product number and OS versions as I mentioned in the beginning.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Satellite P300D-110 integrated webcam is not functioning properly.

Hello everyone,
as the title says, the integrated webcam of my Toshiba Satellite P300D-110 is not functioning properly. Allow me to explain. Using the Camera Assistance Software I can take photo's and record music. If I try to record a video the preview screen turns up black and the end result tuns out black aswell, completely black.
Whenever I try to use my camera with applications such as MSN Live Messenger, Skype or at community websites using Firefox, Internet Explorer or Safari the application in question crashes.
*How did this happen?*
You tell me. This is how it went;
* Day 1: I've started up my laptop and looked at my fresh and clean install of windows vista home premium. I tried out my webcam using the webcam assistance software and it worked like a charm.
* Day 2: Once again I boot up my laptop and try to start my webcam only to find out that it no longer functions.
To give a quick summary of the thread;
* Using Camera Assistance Software provided by Toshiba I can take pictures.
* Using Camera Assistance Software provided by Toshiba I can record sound.
* Using Camera Assistance Software provided by Toshiba I can _*NOT*_ record or preview a video.
* I can not start my camera using any other application such as but not limited to; MSN Live Messenger, Skype, Mozilla Firefox, Internet Explorer and Safar.
* I have downloaded and isntalled the latest drivers from the Toshiba website.
* My laptop is about a week old.
I'm not sure what more I can do, all I want is for the webcam to work, if anyone can help me out please do so.
And if possible WITHOUT having to reinstall Windows Vista Home Premium.
I haven't even used it and wouldn't want to make that a solution for all the problems that might occur in the future.
Sincerely,
a sad customer.

Using Camera Assistance Software provided by Toshiba I can NOT record or preview a video.
Can you please describe the steps how you try to do this? I must ask you this because it runs well on my notebook. When the recording is finished player opens and you can see recorded movie. It is avi format and at the top of this player you can see the path where the movie is saved.
Most strange thing for me is that you cannot use it with Skype. Ok for MSN is not the perfect but there is absolutely no problem with Skype. Check the settings and it must work somehow.

Dell Integrated Webcam

I have a Dell 1720 with an integrated webcam. It has been working great until today. My computer can't detect the camera and I have already tried reinstalling the drivers. The blue indicator light is also not coming on like it used to. Anyone have a suggestion?

The problem the entire time for me wasn't the microdia-git module it was the fact that my user wasn't added to the video group. I also figured out that my webcam worked perfectly with the uvcvideo module and oddly enough not the microdia-git module. I apologize for the "n00bness" and appreciate the help.

Integrated Webcam/Mic not detected after re-instal/recovery of windows 7

HP Pavilion dv7, Product number: A6X02UA#ABA
So... After recovering windows and installing the minimum recovery image (No extra junk or files) I have a squeaky clean computer with the bare minimum on it. Everything is working great, Until I installed Skype and found I have no integrated webcam, or mic anymore. In the Device Manager, There is no imaging devices. It also says ALL drivers installed are up to date.
I have read everyone’s answer that "if its not in the device manager, its a hardware problem i.e. the short cable that comes unplugged behind the screen" But it is impossible... or at least 99.9% improbable. As I used Skype successfully prior to the reinstall of windows 7, and did not move the computer, close/open the screen, unplug, or even sneeze on this thing since last using the camera and mic. The only thing that has changed was the windows recovery. So far everything else works great. Even the Biometrics device. Why not the cam or mic?

Hello Nostopin,
I'll posted the link as an example of how to find a hardware ID in general.
However if you cannot find the webcam in the device manager which sounds strange to me if it was working correctly before, then there is no way to install drivers for it because windows does not recognise the hardware.
Believe me that I would like to give you a working driver but I cannot give you one simply because I have no hardware ID.
As far as I know there are three options now.
1 The hardware is broken
2 You didn't see the hardware ID (Which I doubt after your story.)
3 this video http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en#N70
In my opinon there are no other options with the information I currently have.
Winos.
The doors of wisdom are never shut. Benjamin Franklin
We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela

Creative Integrated Webcam

Hi all,
I have?a Dell?Studio XPS 640 notebook with Creative integrated webcam.
I changed OS to 7 (64 bit) and now webcam dosen't work correctly.
I can use it in Internet (Yahoo Messenger) but when?I test it in windows?by Dell program (Webcam Manager), for example when I want take a picture by webcam, it dosn't work and says install webcam driver first!
In Vista, it works good, but?I have this problem in Windows 7.
I?couldn't found any driver in Creative website, because?I don't know my webcam model.
Can any one help me pls?
Thanks,
Nima

If you simply enter your service tag on the Dell site, you will be able to access your model and its drivers. If there is a standalone driver for Vista, download it. Right click the file you download and choose properties. Then under compatibility, choose Vista Sp or Vista Sp2 and then choose apply and ok. Then double click the file and it should install and run the driver installation successfully. Been there and done that, when I bought my wife a new laptop, and formatted it right away with Windows 7.

No picture on integrated webcam in Mythos A15 notebook

I'm having a bit of trouble with my integrated webcam on my Mythos A15 notebook pc.
The webcam is recognized, and proper kernel modules are loaded, but i get no picture when testing my webcam with skype or try to capture a snapshot with mplayer.
When i try to test the webcam in Skype, it just shows a black screen, and i get the following output in terminal:
Skype V4L2: Could not find a suitable capture format
Skype V4L2: Could not find a suitable capture format
Starting the process...
Skype Xv: Xv ports available: 32
Skype XShm: XShm support enabled
Skype Xv: Using Xv port 280
Skype Xv: No suitable overlay format found
By running dmesg, I can see that my webcam is recognized.
dmesg | grep -i video
uvcvideo: Found UVC 1.00 device Sirius USB2.0 Camera (0ac8:3343)
input: Sirius USB2.0 Camera as /devices/pci0000:00/0000:00:1a.7/usb1/1-3/1-3:1.0/input/input8
Have anyone else had a similar problem with their integrated webcam?
And is there anybody who might have a solution to this problem?

When i start the aMSN Audio and Video assistant, aMSN hangs for a while and the crashes, with the following being returned to the terminal:
v4l2: oops: select timeout
v4l2: oops: select timeout
v4l2: oops: select timeout
v4l2: oops: select timeout
v4l2: oops: select timeout
Not a JPEG file: starts with 0x0a 0x16
Oops: malloc_video_bufs is 1 (expected 0) [utils/linux/capture/libng/grab-ng.c:malloc_bufs_check:235]
Oops: processes is 1 (expected 0) [utils/linux/capture/libng/convert.c:process_check:179]

The cable to my integrated webcam/mic broke

I posted a problem about my integrated webcam/mic not working a few months ago. I was looking for the manul so i could take it apart and look at the cable to make sure it was pluged in. I didn't have time to do this until today. When i did I found that one of the wires (the black one) that connect the webcam/mic were broken, I'm guessing this got broken when my fan was relpaced. I am wondering what this wire/connection is called and if it would be cheaper to buy a new one and install it or if I should just buy an external mic and webcam? The pictures of the wire and the link to my original post is below: http://h30434.www3.hp.com/t5/Notebook-Hardware/Hardware-problem-with-integrated-mic-and-webcam/td-p/5094095

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! Thank you so much for the screen shots with the explanation of what is happening. Very helpful. I have looked into your issue about your HP Pavilion dv7-6c95dx Notebook and issues with the cable to the integrated webcam/mic broken. Here is a link to your service Manual page 86 shows you how to replace the device. Webcam/microphone part number is 665365-001. Here is a YouTube Video on how to get to the fan. I hope this helps you. Thanks.

Hp notebook G62-b25SA Webcam problem.

G62-b25SA
XR524EA#ABU
Windows 7, 64 bit.
I have never been able to use my built-in webcam. I have installed the latest Youcam drivers and still an error message - "No webcam detected, if you are using an integrated camera make sure that it is turned on".
I have also followed instructions on this website - I have gone to Device manager and "scan for hardware changes" but I never get an icon for "imaging" hardware.
I know the computer has the hardware as my parents have an IDENTICAL computer - bought from the same shop at the same time!
Please help!

Hi
You have a couple of options as I see it please try these steps might help you to fix the issue.
Fixing Webcam Problems in Windows
Testing a Webcam With MediaSmart in Windows
If both these links does not work then you might have to call HP Techincal support and get the part replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
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Let us know how it goes!
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Integrated Webcam doesnot work

HI Everyone,
I have bought a new HP Pavilion 15-p056ne Notebook PC , which is hardly 25 days old.
Now i am getting an error when i try to access Webcam.
Imaging devicess option is not available in device manager.
Can some one help !.
Its Frustrating.
This question was solved.
View Solution.

harryhkwtd wrote:
Where can i find p/n number?
Problem is that: I am trying to use my integrated webcam for the first time after i ourchased the laptop.
it shows the above error.
I am looking out solutions for this.
My operating system is windows 8.1
Imaging devices option is not available in my device manager itself.
There should be a white sticker on the bottom side of your laptop and there it should say Part Number.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
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Dv6 integrated webcam problems

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