DV6 Notebook Battery cuts power randomly

My specific model is a dv6-6135dx, running Windows 7 Home Premium. I purchased the laptop back on 2011 and have so far only had to replace 3 components, the fan (burned out), the hard drive (picked up a nasty virus), and most recently, the battery (died). All happened long after warrenty expired.
Instead of replacing it with the same exact battery, I opted to upgrade to one that could hold a longer charge. The HP MU09 Long Life Notebook Battery.
My first problem: It sits very loose in my laptop, often falling out if I am not careful when moving my laptop. I've never had this issue with the old battery, but this is somewhat managable.
My second problem: Recently, when running on battery power, the power will randomly cut out.
I have ruled out overheating because this never happens when I am plugged in (and I have limited the max processor state to 50% on battery vs 100% plugged in).
I have also ruled out the possibility that I am moving the laptop and making the battery lose it's physical connection to the laptop because I have set it on a table and left it alone multiple times and it still cut power randomly.
When I power the system back on, the power level says it has the same amount of juice left in it that it had before it cut power.
The HP Battery check says the battery is OK, and the HP System Diagnostics Battery Test says PASSED.
What else can I do to troubleshoot or fix this issue?

Hi
You have a couple of options as I see it please update the Bios on the unit from our HP website.
Calibrating the Notebook Battery
How to Improve the Performance of the Battery
Let us know how it goes!
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HP Pavilion dv6 Notebook PC Battery Adapter Message

I have an HP Pavilion dv6 Notebook (product # A5F76AV) and recently every time I plug it in with the adapter that was provided with it, a message in a box appears on the bottom right hand corner of my screen saying that I need a higher power adapter, and this causes me to randomly drop in FPS when I play a video game. How do I solve this? Thanks.
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View Solution.

Hey iilykerice,
I see that you're still having an issue with the error message prompting you to get a higher power adapter.
Here is a couple of workarounds -
NON-OPTIMAL WORKAROUND I discovered that if you simply remove the battery while using the computer in AC mode. The messages stop. Apparently they appear whenever the computer switches between AC and battery power. It works vice-versa as well, when running on battery power only.
ANOTHER WORKAROUND As I was going through all of this, I discovered that changing the power configuration from "Power Saver" to "HP Recommended (Recommended)" the messages stopped. I did this however while the battery was removed, and it is possible that the battery should be out when you do this.
ALSO, The OEM adapter by the way is 65 watts -- people on other forums suggested that anything under 60 watts should be replaced no matter what. We had it plugged into a very old surge protector, which conceivably could have been robbing power. So we now have it directly in the wall. (Did this after stopping messages with the different power config, so I don't know if it would have worked -- but try it anyway).
Here is the document i got this from for you too take a look at- http://goo.gl/ynP1V
Also, If you're still in warranty please contact HP at 18004746836
It very well could be the ac adapter.

HP Pavilion dv6 Notebook PC Battery Problem

I have an HP Pavilion dv6 Notebook PC Windows Vista 64-bit, I bought it less than 2 months ago. Yesterday I fogot my charging cable so I ran my battery all the way out. Then this morning after charging I turned on my laptop and it gave me a message about the internal battery being weak. I tested it with the HP Support Assistant and got this message:
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What happened to my battery and is there a way to fix it without getting a new one (highly unlikely but I have to ask..)? I'm hoping this problem is under warrenty because I've only had my laptop for less than two months and the battery is already aged?
Thanks for your help!

Hi, try to download the latest HPSA and test the battery again, if it still shows the same problem, contact local support center to get the battery replaced.
I am an HP employee.

No sound witnessed from my HP pavillion dv6 notebook pc, windows vista home premium

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core 2 duo cpu, T6500 @2.10 GHz
the message received is:
Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help.
but web help found no problems with the pc
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Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
```````````````````````````````````````
If still no sound,try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
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HpPavilion dv6 notebook PC.beats audio High definition audio CODEC error(52)

Hi can anyone help me please?
I have a audio problem so you will need to talk loud! lol. Volume on mute.
HP Pavilion dv6 notebook PC.
B3K20PA#ABG
windows 7
stwrt64.sys version 6.10.6418.0
High Definition audio CODEC error (52)
Thanks
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View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56429.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery, plug in the AC Adapter and start the notebook.
Let Windows fully load - it will automatically load an audio driver, but just let it complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Dv6 Notebook "Black Screen" following "Windows Blue Screen" error message. Caps Lock blinking!

I have a HP DV6 notebook. I left my computer on overnight and the next morning I woke up to find a Windows Blue Screen error message. It said to restart my computer. I was in a rush so I just closed the lid. When I returned I opened the lid and the screen was black. I pressed the power button to restart it and I haven't been able to restart it since. I now have a power light, a black screen and the CAPS LOCK light is blinking twice then a pause! Please help!

Hi btgclark,
I understand that you are having an issue with turning on your notebook and the CAPS LOCK light blinks twice and then pauses. The following document 'Computer Does Not Start and the LEDs Blink or the Computer Beeps' will walk you through the steps that you need to follow. For your error code, it means that the BIOS has a corruption failure. This document will walk you through the necessary steps to get this resolved.
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Hi:
It sounds like you need to purchase a new hard drive for your notebook, and reinstall the operating system with your recovery disks.
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Hi. Some days ago I faced a bad experience with my laptop HP Pavilion dv6 Notebook PC. System crashed. At anytime I tried to switch it on, a message error appeared and system was blocked. Message was: FILE:\BOOT\BCD Status 0xc000000f, asking for running the Windows 7 System disk. But System disk didn't run at all. I checked situation and found the hard disk with 6 partitions instead of 2. I found a partition named BOOT (X that was a replica of C:. When I tried to restore the system by the recovery disk, something got control of the recovery disk, so that C: could not be formatted; neither X: was. Also, I tried to cancel files in X: but disk was protected and didn't allow any changes. So I could only get my hard disk uninstalled and all the partitions were cleaned off. I got my hard disk perfectly cleaned, but my recovery disk could not be installed properly. Therefore, system was not restored yet. My question is: what should I do to get my laptop with restored system? any ideas?
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When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
Depending on the age on your computer, it may have come from the factory with 5 or more partitons. This is common on newer computers that utilize UEFI and GPT partitions. The "Windows 7 System disk", the computer wass asking for is either a Windows 7 installation disc or a Windows 7 Repair Disc. Neither of these discs come with your HP computer and must be downloaded and/or created in Windows.
Start by using your HP Recovery Disc set (should be 3 or more DVDs). Insert disc #1 and reboot your computer to start the process. Insert the remaining discs as requested, until the recovery is finished.
If this doesn't work and you can read the 25-digit Microsoft Windows 7 product key on th Microsoft COA affixed to your computer, please see "How to Install Windows 7 Without the Disc" to download Windows 7 SP1, create the Windows installation DVD, and install Windows 7. If you prefer to install Windows 7 from a USB Flash Drive, please download the Windows 7 USB/DVD download tool to create a Windows 7 SP1 USB Flash Drive. After installing Windows using this method , you will no longer have any HP customizations or software. You will also need to identify and download drivers for hardware devices that Windows 7 didn't already supply drivers for.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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MACBOOK - battery or power adapter???

Hi! Im new user of Mac, I use my laptop as a desktop. Do I run it on battery and just recharge after every discharge? or do I use AC power the whole time with my battery in the Mac? Or should I remove the battery while using under AC, with my old laptop I remove the battery and use AC plug always. Thanks

lochidaga wrote:
Hi! Im new user of Mac, I use my laptop as a desktop. Do I run it on battery and just recharge after every discharge? or do I use AC power the whole time with my battery in the Mac? Or should I remove the battery while using under AC, with my old laptop I remove the battery and use AC plug always. Thanks
The usual recommendation is to keep it running off the adapter power, but let it run off battery power maybe once a month or whenever you take it on the road and don't have an outlet. Running it periodically off the battery keeps it calibrated and is good for the ultimate life of the battery.
http://support.apple.com/kb/HT1490
Batteries slowly degrade after each charge. If you use it off the battery twice a day for a year, you're going to find that your battery life is noticebly degraded. I've heard the magic number is 300 cycles (this is recorded in the battery I believe), where Apple won't replace a battery under warranty if it the battery life is noticeably degraded. Laptop charging systems for lithium rechargeable batteries are designed to prevent overcharging by charging up to maximum, then only topping off when it drops below a certain amount (I thought it was 95%). There's no "trickle charge". Apple has a definition of "all the time" that excludes monthly use off of battery power. There's a difference between leaving it plugged in "most of the time" versus "all of the time".
http://www.apple.com/batteries/notebooks.html
*Standard Maintenance*
For proper maintenance of a lithium-based battery, it’s important to keep the electrons in it moving occasionally. Apple does not recommend leaving your portable plugged in all the time. An ideal use would be a commuter who uses her MacBook Pro on the train, then plugs it in at the office to charge. This keeps the battery juices flowing. If on the other hand, you use a desktop computer at work, and save a notebook for infrequent travel, Apple recommends charging and discharging its battery at least once per month. Need a reminder? Add an event to your desktop’s iCal.
That monthy iCal reminder link is in the above page on the right where it says "Remind me to charge and discharge my notebook battery".

I can't recognize Dv6-6095ex battery from the g6 battery

there is a difference in the "Wh" but it is slight and I don't know which is the right one, please help.
P.S. the date on them is about 10 months difference. the devices are Dv6-6095ex and G6 with windows 7 and intel's core i3.
This question was solved.
View Solution.

Hi AboKalabsha,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6 Notebook and replacement battery. There could be several different batteries installed
9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-001
6-cell, 62-Whr, 2.80-Ah Li-ion battery 593562-001
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Here is a link to the manuals (Page 30 and 31).
I do not have enough information on the other Dv6 to make a comparison.
You could go to HP Parts Store and it would give you all the compatible batteries.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hp pavillion dv6 notebook - does not complete start up

I have an HP DV6 notebook that was recently infected with ransom ware. it has been removed and repeated checks by Norton and Malwarebytes indicate there is nothing on my system. now when I start up either it works fine OR the desktop opens, the icons populate and everything looks to be working. As soon as I click on any icon (desktop or otherwise) the circle "timing/working" icon comes on. At that point NOTHING else will work. cannot ctrl-alt-delete cannot do anything at all except power down 100%. The next time I turn the computer on either the same thing happens or the computer ends up working. No rhyme nor reason (as far as my simian non tech brain can determine). Is there something on the startup process that isn't fully loading and thus the computer is getting stuck at that point? What the heck is going on? Help! My BA solutions (turn it off turn it back on) to BS problems (use your brain) are not working!!

Thanks again for the help. Please forgive the next few moments of "not doing what the nice man told you to do".
In checking the Norton options I found you could delay the startup of certain programs. So I removed an Adobe Air app and One Note from the Startup list, but did not remove anything else. Restarted once and had no issues and the startup was super quick. Restarted again.... lockup. Restarted again, worked right away.
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I'll be back if the problems persists but wanted to pick your brain on other possible "things" ( the scientific term is Gremlins) that might cause this startup issue. Thanks once more.
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Yes HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe
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No HKLM:Run Monitor LeapFrog Enterprises, Inc. "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
Yes HKLM:Run Norton Online Backup Symantec Corporation C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
Yes HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QuickTime Task Apple Inc. "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run SmartMenu Hewlett-Packard Company C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
Yes HKLM:Run SysTrayApp IDT, Inc. C:\Program Files\IDT\WDM\sttray64.exe
No Startup User Jacquie Lawson Advent Calendar.lnk C:\Program Files (x86)\Jacquie Lawson Advent Calendar\Jacquie Lawson Advent Calendar\Jacquie Lawson Advent Calendar.exe
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Resored envy dv6 notebook and windows 8 won't load i dont have the discs

I bought an HP envy dv6 notebook used with Windows 8. The person I bought it from did not remove her password or fingerprint scan, I was unable to reach them (i bought it out of state). I did some research and found the best thing to do was a complete system restore - which i followed the directions and did. I do not have the original driver disc.
I am now in a contant loop where it comes up with the first password which I successfully changed but would like to remove. When it starts to load the administrator it goes into a constant loop of Windows did not load properly. Restart the computer. And I fo around and around, I have tried everything I have found on here and many other sires and still I am unable to get it to work.
I have a Windows 7 disc but I am afraid to even try it since I was told that the reset to factory settings would work and it doesn't I do not want to do anymore damage.
I did notice that the born on date say 00/00/0000 I am not sure if that is part of the problem or not
This question was solved.
View Solution.

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Please contact official HP Customer Support in your country / region, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for the computer. Software may not be covered by the warranty and there may be a charge for the HP Recovery Media.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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HP Pavilion dv6 notebook pc, 5co1361xf

My sound only works with an audio jack, such as external headset or external speakers, plugged in. I can't seem to get the audio to work just through the speakers built in to the laptop. Please help me fix this.

Hi MIKE-R99,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6 Notebook and you needing a new battery. You can try purchasing a replacement battery if the computer isn't in warranty. If it is, you should be able to get a replacement over HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns, and if this helped you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Please Help.. HP Pavilion DV6 Notebook has totally stopped working

Hi
If anyone can help me I would be grateful. My computer just stopped working today and left me with a blank screen, when I try to turn on I just get the HP logo. I have run a hard disk and memory test and they both came back OK.
I have my life on here and when I took it to the Geek Squad they said it was probably the hard drive and wanted tons of money to TRY and fix it.
I have a blank black/blue page, I have removed the battery and tried a hard start, I replaced the battery, I do have a flashing caps lock light and my mouse pad is illuminated.
I don't know what to do next and have my life on this computer including many family photos that cannot be replaced.
Any help or ideas would be gratefully received
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Hello Nikki7,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Since you are facing a Boot issue on your HP Pavilion DV6 Notebook PC, please click on the web links given below should be able to help you to resolve the issue on your unit.
HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
HP Notebook PCs - Blank Screen LED Error Codes
HP Notebook PCs - Troubleshooting No LED Lights Glow During Startup or Boot
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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Regards
Ahmed

Battery loses power

Hi has any had problems with the battery losing power just after it has been fully charged. I try to search through songs and it tells me I need to re-charge it.

I've had my PB for a little over a year now, and I almost always let it sleep overnight. Up until recently, it would lose about 5% power overnight and I would leave it plugged in all day when I was at work. In the last couple weeks though, it has started losing more like 10-15% power overnight! I haven't made any major updates or anything.
I just read a couple things: number one, your PB should not be plugged in ALL the time. Number two, you should re-calibrate the battery "every few months" according to Apple. I have only calibrated my battery the initial time and one other time, about 4 months ago. So I think it's time to re-calibrate. I'll let y'all know if it helps!
Also see:
http://www.apple.com/batteries/notebooks.html
http://docs.info.apple.com/article.html?artnum=86284

DV6 Notebook Battery cuts power randomly

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