Dv6 notebook Cannot record audio

Hi I have a HP Pavilion dv6-6135dx Entertainment Notebook PC, windows 7 and I can't record any audio. The web cam crapped out a few months ago so I don't know if that's related. The IDT Audio HD Codec Driver is installed and apparently up to date. I've tried to record with both stereo mix and integrated microphone array set as default. I've tried sound recorder, audacity, and max msp and I simply can't get any audio signal. My PN is LW262UA#ABA. Thank you.

hI jIM66, Sorry to hear that you are having issues with the sound and recording on your computer. I have found a updated Audio driver for you that may resolve the issue. Please click on the link that I have provided and do the download. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4308... On this same page is a download for the HP Support Assistant. The Support Assistant is a great tool to use if you think you may have issues with your computer. It will run threw a scan on your computer and come back with pin pointed diagnostics so I suggest that you download and install it as well.
If these steps do NOT resolve the issue, please feel free to respond.
Thanks in advance
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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hI jIM66, Sorry to hear that you are having issues with the sound and recording on your computer. I have found a updated Audio driver for you that may resolve the issue. Please click on the link that I have provided and do the download. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4308... On this same page is a download for the HP Support Assistant. The Support Assistant is a great tool to use if you think you may have issues with your computer. It will run threw a scan on your computer and come back with pin pointed diagnostics so I suggest that you download and install it as well.
If these steps do NOT resolve the issue, please feel free to respond.
Thanks in advance
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HpPavilion dv6 notebook PC.beats audio High definition audio CODEC error(52)

Hi can anyone help me please?
I have a audio problem so you will need to talk loud! lol. Volume on mute.
HP Pavilion dv6 notebook PC.
B3K20PA#ABG
windows 7
stwrt64.sys version 6.10.6418.0
High Definition audio CODEC error (52)
Thanks
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56429.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery, plug in the AC Adapter and start the notebook.
Let Windows fully load - it will automatically load an audio driver, but just let it complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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This question was solved.
View Solution.

Hello Yannick,
Take a look at this document, which provides troubleshooting steps to restore your software and drivers by using Recovery Manager.
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