Dv7-4065dx ; lined then black screen after a few minutes

Hi there,
The monitor on my HP recently began malfunctioning. A few minutes after start-up, the screen becomes vertical gray and black lines and/or goes black. It does not seem to be overheating. What could be happening here?
Thanks!

Hi,
Can you boot into BIOS and verify that the lines do not show up in BIOS?  If so, this may be an issue with the driver.  Is this a new issue or has it been this way since you bough it?
Please check this video for instructions on how to perform a system restore: https://www.youtube.com/watch?v=pK4I7dzMQ6I
-Chris
I work for HP.
Support Forums are now on your mobile phone: http://m.hp.com/supportforum

Similar Messages

  • What does the upgrade process look like? Black screen after a few minutes o

    Hello,
    I just received a new Macbook Pro. I turned it on for the very first time, entered in my name and password, etc. Then I inserted the SL upgrade diskd circular arrow, then black screen again.. It started up, I acknowledged the license agreement, it said it would take 56 minutes to install. So I walked away. Came back ten minutes later to a blank screen. It would not respond to swipe or click, i.e. no wake-up. After a few more minutes the computer seemed dark, cold, silent. Holding down the power button finally started it back up.
    Disk spun, Apple log and spinning arrow, then blank screen again. I was finally able to eject the upgrade disk. I had to re-install Leopard and parts of iLife.
    So what is a normal looking upgrade? Should the screen go blank? Did I screw things up with lack of patience?
    Any insights appreciated.
    Thanks, Joe

    donv (The Ghost) wrote:
    The screen should not go black.
    Actually, this is normal for the default installation method (IOW, not starting by running from the DVD). The installer will first run some checks & then transfer a bunch of files to the drive for later use. The screen will be normal while this happens, but eventually the installer will restart the Mac & for a while the screen will be black -- typically less than a minute but sometimes longer. After this, the screen should reappear.
    So, it is best to be patient & give the process some time to continue before deciding something is wrong & forcing a shutdown or restart.

  • The screen of my imac always goes to the maximum exposure. Then the light icon on the screen. After reducing the brightness goes my screen after a few minutes back to the maximum intensity with the brightness icon back on my TV screen.

    The screen of my imac always goes to the maximum exposure. Then appear the light icon on the screen. After reducing the brightness goes my screen after a few minutes back to the maximum intensity with the brightness icon back on my screen.

    Try resetting the SMC and if that doesn't work then reset the PRAM too.
    SMC RESET
    Shut down the computer.
    Unplug the computer's power cord and all peripherals.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Attach the computers power cable.
    Press the power button to turn on the computer.
    PRAM RESET
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • Playback gives black screen after a few times

    Hi!
    This is my problem. I just installed Adobe Premiere CS6. After trying it a few hours the program has allready frozen a dozen times and unexpectedly quit a few times. Is there some major bugs in the CS6? (One of the recurring problems is the playbutton in the playback window to stop responding. Nothing happens when I click it) Also, I can't find the adobe upater anywhere on my computer, but once in a while it opens atuomatically so it has to be here somwhere. Where is this program located and how can I manually check for updates?
    But, the biggest problem is this: when I add a clip to the timeline it first plays back just fine. But then, after adding another clip to the timeline, or a few minutes later, it suddenly doesn't playback anymore. It plays the sound, but the window is just black. The only way I've been able to get the picture back is by restarting the entire program.
    I'm very new to Premiere Pro, has up until now only worked with InDesign and Photoshop so it might just be something I'm not understanding how to do but it seems like very strange behaviour to me.
    I work on an iMac with OS X 10.7.5
    Adobe Premiere (6.0.0 (319 (MC: 264587))
    Help would be much appreciated!
    Thanks!

    I just tried to install Premiere on my new MacBook Pro as well but I'm still not able to playback the picture. The sound works but the playback screen is completely black.
    MacBook Pro (Retina) OS X: 10.8.2.
    Adobe Premiere Pro CS6: Version 6.0.2 (072 (MC:264587))
    Source Footage: Quicktime (56 gb in one file): Apple ProRes 422, Linear PCM, Timecode.
    I also have some smaller clips in this Quicktime Codec: H.264, Linear PCM.
    No error messages. Sometimes the program just freezes and I have to force quit it. Or it just won't playback.
    It was a entirely fresh install of the software. I'm a member of adobe cloud so I downloaded it from the application manager.
    I'm also running photoshop and inDesign which are working just fine. At the time i launched Premiere no other Adobe programs where running. Just programs as: textedit, mail and evernote.
    No third-party codecs installed.
    Tried to update Premiere with the latest updates but that didn't do any difference.

  • While loging in my Facebook account apple logo shwed up then blue screen then black screen and my phone didnt work ever since . what is that

    I searching my Facebook account when apple logo showed up then blue death scree then black screen after all white and black stripped screen . It happened for a few times the the phone went off and didn't work ever since . What was that ?
    And how can it be solved ?

    Back up and restore your software via iTunes. If the problem continues, restore as a NEW device. If this solves it, that means there is some corruption in your backup file, or maybe it's one of your apps causing the trouble. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.
    For the charging problem:
    Inspect the charging port area for dirt/debris/fluff build-up that may be preventing a good connection and use a wooden toothpick, soft clean toothbrush, or a can of compressed air to clean it. Also look for bent or broken pins. Try another cable and/or charger block (be sure to always use a genuine Apple certified brand) in a known good outlet. If you're using a USB port, try another port. If you're using a hub, try a direct connection. If you're using a USB port in the front of a desktop computer, try one in the back. If all these fail, make an appointment at your nearest Genius Bar to have the device evaluated.

  • Black Screen after logging in locally to Windows 7 that previously had an open RDP session.

    Here is what happens. I leave my home computer on (running Windows 7 Ultimate) and sometimes I will remote to it from another location (work, friends house, or wherever). When I return home, I will go to login, the screen then goes blank (no mouse cursor
    or anything). I have to do a cold boot to get back into Windows. This only happens if I ever RDP into it sometimes during the day. It seems random. I've tried logging off the RDP session, just closing it without logging off, nothing seems to be the answer
    in that regard. It seems very random at times. I'll go a week and I can come home and it will login fine with no problems. Then the next week it starts giving me the black screen after I come home and login locally. I've seen several black screen issues here,
    but usually they are getting it before logon. Anyone have a clue what might be causing this?

    Hello,
    The Windows Desktop Perfmon and Diagnostic tools forum is to discuss performance monitor (perfmon), resource monitor (resmon), and task manager, focusing on HOW-TO, Errors/Problems, and usage scenarios.
    As the question is off topic here, I am moving it to the
    Where is the Forum... forum.
    Karl
    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C40686F746D61696C2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

  • [Solved] Amilo XI 2550 - Black screen after fresh install

    Dear archlinux users,
    I have been reading the archlinux wiki and forums since I started using arch several years ago. It was always possible to solve the problems I ran into by consulting these webpages, therefore a big thanks to the community for the provided help.
    Two weeks ago I installed arch on a Fujitsu Siemens Amilo XI 2550. The first problem I ran into was that booting the live-cd resulted in a black screen and I could not even start with installing arch. This problem was solved with the kernel parameter 'nomodeset'.
    The first boot of the freshly installed arch also resulted in a black screen after the GRUB menu which was perfectly displayed. After some searching (here and here and ...) I plugged in an external monitor and it showed the login screen. I then installed KDE because I thaught the problem might not show up with X and KDE running. After the login to KDE I realized that the brightness of the laptop display is nearly black but not totally. It seems as if the brightness is at a very low level, but brightness cannot be controlled with the Fn+F8 or Fn+F9 commands. But I see a OSD that indicates that the controls are used but without effect. So at the moment it is only possible to work on the laptop with another display connected to it.
    Maybe of use:
    ls /sys/class/backlight/
    acpi_video0
    radeon_bl0
    less /sys/class/backlight/acpi_video0/bl_power
    0
    less /sys/class/backlight/acpi_video0/actual_brightness
    7
    less /sys/class/backlight/acpi_video0/brightness
    7
    less /sys/class/backlight/acpi_video0/max_brightness
    7
    less /sys/class/backlight/radeon_bl0/bl_power
    0
    less /sys/class/backlight/radeon_bl0/actual_brightness
    255
    less /sys/class/backlight/radeon_bl0/brightness
    255
    less /sys/class/backlight/radeon_bl0/max_brightness
    255
    dmesg | grep drm
    [ 0.736559] [drm] Initialized drm 1.1.0 20060810
    [ 0.743608] [drm] radeon kernel modesetting enabled.
    [ 0.743678] fb: switching to radeondrmfb from VESA VGA
    [ 0.744054] [drm] initializing kernel modesetting (RV630 0x1002:0x9583 0x1734:0x1107).
    [ 0.744065] [drm] register mmio base: 0xCFEF0000
    [ 0.744067] [drm] register mmio size: 65536
    [ 0.744172] [drm] Detected VRAM RAM=256M, BAR=256M
    [ 0.744174] [drm] RAM width 128bits DDR
    [ 0.744257] [drm] radeon: 256M of VRAM memory ready
    [ 0.744259] [drm] radeon: 512M of GTT memory ready.
    [ 0.744275] [drm] Loading RV630 Microcode
    [ 0.744345] [drm] Internal thermal controller without fan control
    [ 0.744386] [drm] radeon: power management initialized
    [ 0.744389] [drm] GART: num cpu pages 131072, num gpu pages 131072
    [ 0.762830] [drm] PCIE GART of 512M enabled (table at 0x0000000000040000).
    [ 0.762873] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
    [ 0.762874] [drm] Driver supports precise vblank timestamp query.
    [ 0.762937] [drm] radeon: irq initialized.
    [ 0.794780] [drm] ring test on 0 succeeded in 1 usecs
    [ 0.795253] [drm] ib test on ring 0 succeeded in 0 usecs
    [ 0.795942] [drm] radeon atom DIG backlight initialized
    [ 0.795945] [drm] Radeon Display Connectors
    [ 0.795947] [drm] Connector 0:
    [ 0.795948] [drm] LVDS-1
    [ 0.795950] [drm] DDC: 0xac0 0xac0 0xac4 0xac4 0xac8 0xac8 0xacc 0xacc
    [ 0.795951] [drm] Encoders:
    [ 0.795952] [drm] LCD1: INTERNAL_LVTM1
    [ 0.795953] [drm] Connector 1:
    [ 0.795954] [drm] DIN-1
    [ 0.795955] [drm] Encoders:
    [ 0.795956] [drm] TV1: INTERNAL_KLDSCP_DAC2
    [ 0.795957] [drm] Connector 2:
    [ 0.795958] [drm] HDMI-A-1
    [ 0.795960] [drm] HPD1
    [ 0.795961] [drm] DDC: 0x7e50 0x7e50 0x7e54 0x7e54 0x7e58 0x7e58 0x7e5c 0x7e5c
    [ 0.795963] [drm] Encoders:
    [ 0.795964] [drm] DFP1: INTERNAL_KLDSCP_TMDS1
    [ 0.795965] [drm] Connector 3:
    [ 0.795966] [drm] VGA-1
    [ 0.795968] [drm] DDC: 0x7e40 0x7e40 0x7e44 0x7e44 0x7e48 0x7e48 0x7e4c 0x7e4c
    [ 0.795969] [drm] Encoders:
    [ 0.795970] [drm] CRT1: INTERNAL_KLDSCP_DAC1
    [ 1.278449] [drm] fb mappable at 0xD0141000
    [ 1.278451] [drm] vram apper at 0xD0000000
    [ 1.278453] [drm] size 9216000
    [ 1.278454] [drm] fb depth is 24
    [ 1.278455] [drm] pitch is 7680
    [ 1.278527] fbcon: radeondrmfb (fb0) is primary device
    [ 1.726069] radeon 0000:01:00.0: fb0: radeondrmfb frame buffer device
    [ 1.770030] [drm] Initialized radeon 2.39.0 20080528 for 0000:01:00.0 on minor 0
    Until now and amongst others I tried the following things.
    Using kernel parameters
    video.use_native_backlight=1
    video.use_native_backlight=0
    acpi_osi=linux
    acpi_backlight=vendor
    and others I just cannot remember.
    Masking backlight
    systemctl mask systemd-backlight@backlight:acpi_video0.service
    systemctl mask systemd-backlight@backlight:radeon_bl0.service
    Setting bl_power
    echo 1 > /sys/class/backlight/acpi_video0/bl_power
    echo 1 > /sys/class/backlight/radeon_bl0/bl_power
    Nothing of the above was improving the situation.
    Your help on the problem would be highly appreciated.
    Best regards
    mgs
    Last edited by mgs (2014-10-27 10:15:11)

    Hello Trilby,
    thanks for the reply.
    Trilby wrote:If nomodeset worked with the installation medium, why haven't you tried that for the same problem on your installed system?
    The kernel parameter 'nomodeset' results in a working display but without X support, due to the fact that with 'nomodeset' there is no KMS support and therefore no X. But nevertheless I tried it and as expected X did not start.
    Trilby wrote:Could you also post information about your graphics card and what drivers you've installed.
    The graphics card is a Radeon HD 2700 and according to the above dmesg log it is recognized as RV 630. The radeon module is loaded via /etc/mkinitcpio.conf and xf86-video-ati (1:7.5.0-1) is installed.
    I hope the provided information is what you asked for, thanks for your help.
    Best regards
    mgs

  • My early 2008 Macbook Pro is suffering from black screen after Yosemite update

    My early 2008 Macbook Pro is suffering from black screen after Yosemite update. It ran beta 5 great but failed on restart after beta 6 install. There is no cursor but I can hear the HDD spooling up. I have tried booting in safe mode, PRAM reset and SMC reset but nothing works. After the first 5 days of every now and then trying to start it, it started fine. I used the machine all day with no problems, it had rolled back the install and was back on beta 5. I decided to try the update again, the same thing happened and it has stayed black for over a week now. It wont work with a monitor either. Help!

    Hello Adam,
    I would try instead of installing the beta software, to install the official build of OS X Yosemite from the Mac App Store to see if that gets you passed the no video issue when updating the beta software. 
    How to install OS X Yosemite on your Mac
    http://support.apple.com/en-us/HT6412
    Regards,
    -Norm G.  

  • GTX670 - Signal lost/black screen after windows loading icon

    Hello,
    I hope I am posting this in the correct forum area.  If not I do apologize.
    Here are my specs:
    Board: MSI Z97-G45 Gaming
    Bios: ?? whatever pre-installed on mobo
    VGA:   MSI GTX670 OC
    PSU:   Corsair HX750 750W
    Intel Core i7-4790K
    MEM: 12 GB Kingston HyperX DDR3 1600 2x 4GB, 2x 2GB sticks
    HDD: SSD Kingston 120 GB (Win7), HDD 1 TB WD 7200 RPM (Win7), HDD 1.5 TB WD 7200 RPM (storage)
    COOLER: Corsair Hydro Series H60 Water Cooler
    OC: no overclocking done by me..default settings
    OS: Windows 7 64bit Professional
    So to keep this as direct and as short as humanly possible here is my situation.
    Had a gtx670 card that I had to send back to MSI under RMA.  They sent me what looks like a new gtx670 card (no dust) that I received yesterday (4 Aug).  Last night I removed temporary old card (9800gt) and plugged in new 670gtx.  Things seemed to be ok, reinstalled driver after card was recognized.  Played one round of Battlefield 4 for testing purposes and all seemed good.
    Upon exiting the game things went south in a hurry.  Moving the mouse cursor around was extremely slow and choppy.  Mouse clicks were not recognized.  I could not bring up ctrl-alt-del to get to task manager.  At this point the cursor turned to spinning circle as if things were happening.  However, after 5+ minutes of nothing changing I did a hard boot.
    Restarted and after the windows loading screen the signal appeared to be lost to the monitor and I was left with black screen.  This was with the SSD.  I then attempted to load into the HDD windows OS that I hadn't logged into yet with this card and was greeted with the same issue.
    I can load into Safe Mode with no issues.  In safe mode I removed all nvidia drivers and was then able to load into windows normally using basic windows vga drivers.  The moment I load the Nvidia drivers and restart the computer I then have the issue again.  This happens with both drives.
    I have reset the video card in the PCI-Ex16 slot and still received the problem.  I have tried a different PCI-Ex16 slot and still had the issue.  I put the old 9800gt card back in and windows loaded perfectly and without issues on both drives.  I put the 670gt in and try to load into normal windows and I lose signal and get black screen after the windows loading screen.
    I'm at a loss at the moment.  I think it's the drivers, but could it be the card?
    Doing some research I've come across some people saying there may be issues with the nvidia HD audio drivers that are installed with the video drivers.  Could it be as simple as uninstalling or unchecking that particular driver?

    Flashed the BIOS last night to the latest version and attempted to launch windows with the GTX670 card.  I still experienced the same issue where as soon as windows finishes it's loading animation (with Nvidia drivers) and it goes to the login screen, the monitors cut out.
    At this point I feel like it has to be the card.  The moment I install the video drivers and restart, I have the problem of losing the signal/black screen.
    What I have done:
    1) Completely wiped any/all video related drivers from the computer and started from scratch. No success.
    2) Ran Memtestx86 to see if it's a problem with my memory sticks. No problems found.
    3) Put the card in a different PCI-Ex16 slot to see if there was a problem with the slot. No success.
    4) Flash updated the BIOS on the motherboard to the latest version. No success.
    I have a dual boot computer with Windows 7 64-bit installed on an SSD and a HDD.  The problem happens on both drives.  Yet, the moment I install my old 9800GT the problem disappears and I can login to Windows just fine.
    I will be sending the card back today on another RMA.

  • Aspire R7 572G having a black screen after windows 8.1 update. What should I do

    Hi all, Im wondering, anybody encounter this problem before, Im having trouble with this black screen after boot, it happened yesterday I think microsoft must have updated some of the drivers rendering my screen black after booting. Initially i thought it was my SSD but it turns out i can enter into Safe Mode.  I read more about this problem related to other PCs, and try the recommended method of "disabling" the Intel GMA HD drivers. It worked, however, it only means the primary driver is now reduced to a standard video graphic card with limited vram.  I have tried rolling back and even redownloading then reinstalling the intel driver into the version VGA_Intel_9.18.10.3215. The blackscreen after boot still occured. Did i miss something?

    that's an old version of Intel drivers. try this, after uninstalling the old Intel driver:http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3316_W81x64_A.zip?acerid=635194016643160700&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20R7-572G&OS=81P1&LC=en&BC=ACER&SC=PA_6

  • My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

    My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

    Try a system reset.  It's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • Ipod touch 5th generation battery screen with lightning bolt locked cannot charge or restart.  ive tried everything from new cables attempting to shut down but stays at screen for a few seconds then black screen again over and over

    screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in.  looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Black screen after startup - Satellite A105-S4334

    it gives me black screen after windows logo display right after the appearance of the cursor, and nothing i can do except hold on the "Turn off" button, and then restart again, it shows the menu to whether to start in safe mode ... network mode ... normally or lastest know good windows start ....
    when it starts for the second time it works fine, it does this all the time and now i'm reinstalling windows for the 2nd time (factory-state) any solution or explanation for this issue?

    no, i didn't, nothing connected to it yet.
    what trials i did:
    i reinstalled my own windows XP and it didn't show this, but because the PowerSaver error msg. and returned back to the manufactuer state CD, and same black error occurs.
    Notices:
    1- when i do restart it doesn't happen
    2- right away after it happens and hold on the power button till it shuts down and turn it on again, and it works fine.
    3- i don't know is this has nothing to do with DVD/CD rom message comes after start up asking to disable DVD-Ram option or not? but i always answers NO
    hope these info helps you helping me :)

  • Black Screen after computer boots to Win XP With NX6600 VTD 256

    My son recently purchased a new computer and gave his old one to me to salvage what I wanted.Since he just a few months ago purchased my NX6600 VTD 256 from me I naturally salvaged that first. I tried to install the NX6600 in my other son's computer without success. First the particulars:
    MSI 845 Pro2 Mobo, 512 mb 133 Mhz Ram, 1.7 Ghz Intel CPU, Aopen AO350 12A PNF power supply, 350 watts with 18 amps on the 12 volt rail.
    I did a fresh install of winXP on a freshly formatted HDD. Installed service pack 2, the latest intel drivers, and 5 different versions of the driver packages including ver 77.77 all with the same results.
    After the computer boots I am intermittantly faced with a black screen after the WinXP logo disappears. This sometimes happens 3 times in a row before I get a working screen. After a good boot the NX6600 benchmarks good with very good marks!
    I am at this point strongly suspecting the power supply is not up to the task, even though the specs for the NX6600 recommend a 350 watt power supply.  Before I start removing all the hardware from the computer except for the NX 6600 to see if I have a hardware conflict, I doubt this because with the NX6600 installed without drivers I get a good boot every time.
    I'm open for suggestions. 

    Thanks for the reply boss killer.
    I tried what you suggested with a CRS power supply 300 watts with 15 amps on the 12 volt rail.
    with the exact same results.
    I then put the crs powersupply back into #1 son's old case reinstalled the nx6600 and gave it a go
    Particulars for the old computer ECS K7VTA3 ver. 1 Mobo with 512 Mb DDR, nx6600VTD256 vid card and the CRS Power supply 300 watts with 15 amps on the 12 volt rail , and win XP pro service pack 2.
    Funny the card works great without any problems with this setup! And the powersupply is 50 watts less and only 15 amps as compared to the other with 18!
    I then pulled all the hardware out of #2's computer and tried it with only the memory, cpu, and NX6600 connected.
    I had to boot 5 times before I had a working screen.
    Now I'm thinking that there is somthing amiss with the NX6600 and the MSI 845 Pro2 ???
    I'm thinking that I would be better off installing the K7VTA3 in #2 son's computer with the NX6600, since this works fine. When I did a benchmark with this setup it outperformed the *45 Pro 2 NX6600 combination By 300 points 2600 as compared to 2300 aqua mark points.
    Isn't this fun?

  • Does anyone get a black screen after dismissing the balance on a paygo phone

    I get a blank, black, screen after dismissing the balance on my paygo 3GS iphone.  To get rid of it I put the phone into standby and then wake it up! 

    From your logfile
    [787100.353] (EE) Failed to load /usr/lib/xorg/modules/drivers/i740_drv.so: /usr/lib/xorg/modules/drivers/i740_drv.so: undefined symbol: I740_Sync
    Corruption seems the correct assumption here; I'd boot using a rescue disc; then mount your actual system and reinstall all packages. After chrooting, that should be something like pacman -Sf `pacman -Qqet`

Maybe you are looking for