DV7 6010 ev ati problem

I own this laptop Dv7 6010ev for 4 years now. had no problems with it untill one month ago. many games suddenly couldnt see my ati 6770m with 1gb and only saw the intel 3000 that also has (switchable graphics). before starting replying for drivers etc etc i would like to tell you i use computers from 1984 and i know this stuff.
my windows are fully updated, my drivers are omega drivers (latest driver) , and everything was working perfectly.
speedfun after this happened when i use the ati card gpu temp is zero 0, before this happens it was showing temps perfectly. when i use the intel 3000 it shows temp fine. tryied some older drivers with no luck.
i was searching for a used ati 6770m card in ebay and found some in differend colors. black for mac, green /blue for win. when i open my laptop i was surpised cause i couldnt find a slot with a pluged ati card. my heat sinks are on two chips . one soldered (small one) and one that you can take it out with turning a screw to unlock it and just pull it out.(bigger one).
i cleaned both chips replace it with new thermal paste. turn it on but no luck again. so my question is where is my ati card ? is it the chip soldered on my motherboard ? or it is the chip that you can take it out ?
posting a pic i found in the internet it like my motherboard. the red arrows shows where the heatsinks are connected. how can i replace my ati 6770m . is it solderd on the motherboard ? can i replace it with a better one ? any help ?

Hello
HP don't post update by this product to Windows 8.
You can Install this program: http://www.ma-config.com/
This program verify the correct driver and the latest update from your board and is available driver from windows 8.
Att Cristian
If this anwser help you click in Kudos to tanks.
Tank You.
If you don't have more question click in Accept Solution to close this case.
If this answer help you click in Kudos to tanks.
If you don't have more question click in Accept as Solution to close this case.
Best Regards Cristian Derick.
Senior Support Analyst.

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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The dv 7 eg 4012 is the biggest disapointment:
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I purchased the laptop directly from the hp online store about a year and a half ago.
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To find out what the problem was I had to contact the costumer service about 6 times.
After about 12 months the laptop startet splitting at the left hinge. The HP Costumer Service looked at the photos and told me this, Quote: "We have received the attachment of broken hinges and find it is an user damage hence, the service of the Notebook would be done on chargeable basis."
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except you have plenty of time and money to keep this machine alive.

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If you are still having issues, please let me know and I will be happy to offer more assistance..
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hi! The movie performance problem is due to your driver. compiz/beryl can't make it faster or slower unless you use blurring or water.
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Gvalandor wrote:
I used to have XGL/Compiz working with fglrx drivers at one point a few months ago. I stopped using it however after I noticed that it made video playback use 100% CPU (since it couldn't use Xv).
Today I decided to see if things had improved over the months and tried running Beryl with both XGL/fglrx and AIGLX/ati in KDE. In both cases "dbus-launch beryl-start" failed to do anything but kill kwin and complain in ~/.beryl.log as follows:
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Hello all,
I would like to report my updated news.
Since, HP service center did not give me call until the second day after I left my DV7 there.
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And the interesting thing when I talked with HP technical center people. He already told me their drivers are no problem. He aways said it is Microsoft problem and want to misleading me go to contact Microsoft.
Alternative, you may find HP's competitor is willing to enhance their product compatibility with Microsoft Windows to become more reliable.
http://shop.lenovo.com/SEUILibrary/controller/e/na/LenovoPortal/en_US/special-offers.workflowhowProm...
PLEASE !!!, HP people who is looking this fourm. I beg yours kindly help to inform the relative HP top management to know that ours issues. And follow up our cases.
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Hi Krimomo. The HP MediaSmart Internet TV service has been terminated. Here is the document that I found regarding this matter.
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TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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