Dv7 gaming problem

hello, ive got a dv7 4197cl, ive tried a couple of heavy games on it, but both with the same problem,..... game runs normally but the sound stops by secs,ive heard its called latency caused by HDD, ran an app to check the latency of HDD, but its running perfectly :/
oh, btw, while playing, dunno why norton lets me know that only 1 of those 4 cores is running at 100%, and other 3 are like sleeping.... 2 or 3% of using
is that normal?, can i distribute it to make it work with 4 cores?, so it would run balanced

 Hello,
Please update your BIOS,Video graphics and sound drivers.
The best and easiest way to do this is to run teh HP Support assistant and have it "Analyze" your PC. It will then suggest the critical updates for your unit. This should help with the gaming experience.
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01916574&lc=en&dlc=en&cc=us
I am an HP employee.
"Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button or mark the post that solved your problem as the Accepted Solution. Thanks!"

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