Dv7 "no speakers or headphones plugged in" error

i just completed a series of HP updates for my HP envy dv7333cl and no longer is my sound working.
i had upgraded from windows8 to 8.1 some months ago...but the sound still worked thereafter.
there have been further 8.1 updates that might have come into play.
my suspicion is some kind of a driver error/conflict.
please advise.
product# is 00179-60772-35706-AAOEM

anyone wanna help with this issue that only popped up IMMEDIATELY after my most recent HP update???

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No speakers or headphones plugged in problem on HP running on windows 8

I dont know how this problem started but my sound just gave out. I downloaded the software audio driver and it worked briefly. Once my computer automatically updated to windows 8.1 it stopped working again. When I tried the driver again I get an error message saying the hardware detected is not supported by the idt software package. I deleted anything idt and tried again but it still hasnt worked.
Here's what I can tell you: I have a HP Pavillion G6 running on windows 8
The audio says there are no speakers or headphones plugged in
Under the control panel the sound program says 1 - Digital Display Audio AMD High Definition Audio Device Not Plugged in
Device Manager says the device is working properly
The driver version is 8.0.0.8807 and it is up to date
Any ideas on how I can fix this, it is driving me crazy!

Hey laylay93,
Thank you for joining the HP Support Community!
I am sorry to hear that your G6 notebook is not playing any sound. I will do my absolute best to assist you in hopes of getting the sound restored on your notebook.
So that I can assist you in the best way that I can, I do need a bit more information from you.
1. What is the full model number of your G6 notebook? I have included the document Guide to finding your product number.
2. Can you confirm if you are currently running Windows 8, or Windows 8.1. If you need assistance in finding the current version of Windows that you are running, I have included the document Which Windows operating system am I running?.
Looking forward to working with you on this issue!
I worked on behalf of HP

"No Speakers or headphones plugged in"?

HP Pavilion dv6z-3200 CTO Select Edition Entertainment Notebook PC
Windows 7 Home Premium 64-bit (6.1, Build 7601)
Sound: In-built speakers
              ATI High Definition Audio Device ("Location 0 (Internal High Definition Audio Bus)")
I have followed all the instructions @ "http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us..." but even after reinstalling (via Recovery Manager) the audio driver my sounds still does not work.
Running the audio troubleshooter: "Troubleshooting couldn't identify the problem"
From there, "View detailed information"
"Check audio device: Issue not present
One or more audio service isn't running: Issue not present"
HP Support Assistant:
Device                                                   | Status         | Driver             | Version
ATI High Definition Audio Device     | Enabled     | AtiHdmi.sys | 7.11.0.7706
Control Panel > Hardware and Sound > Sound > Manage audio devices > Playback :
ATI HDMI Output
ATI High Definition Audio Device
"Not plugged in" (shows a red down arrow)
under the "ATI High Definition Audio Device Properties" Device status I get : "This device is working properly."
Issue: My inbuilt speakers do not work at all. I have tried jacking in my headphones multiple times yet still no sound. I did not download anything or install anything prior to this. I have run anti-virus and there are no viruses.
The issue first started when I tried running a Windows Media Player playlist I had just made. The playlist would open WMP but would not play any of the songs, upon trying to close it my laptop had long durations of lag. I tried making another playlist to see the result. The result was the same, however, after this attempt the audio icon in the system tray would not let me change the volume. In response, I attempted to restart my computer. At the closing screen my volume (IDT program?) was constantly opening and closing or something, keeping me from restarting my computer so I "Force Quit". When I was back at the desktop after restarting, my audio no longer worked along with the "No speakers or headphones are plugged in" message.

Hey laylay93,
Thank you for joining the HP Support Community!
I am sorry to hear that your G6 notebook is not playing any sound. I will do my absolute best to assist you in hopes of getting the sound restored on your notebook.
So that I can assist you in the best way that I can, I do need a bit more information from you.
1. What is the full model number of your G6 notebook? I have included the document Guide to finding your product number.
2. Can you confirm if you are currently running Windows 8, or Windows 8.1. If you need assistance in finding the current version of Windows that you are running, I have included the document Which Windows operating system am I running?.
Looking forward to working with you on this issue!
I worked on behalf of HP

Hp pavilion g6-2231dx no speaker or headphones plugged in error

Since update to windows 8.1 the sound and audio has stopped working. Voice recognition has stopped and the speaker on the bottom tray has an X. The response on the X on the speakers indicates "No speakers or headphones are plugged in." When I plug in the headphones and USB speakers, but the problem is not resolved. Downloaded the current audio software, which still does not resolve the issue. Short of pulling the plastic off and checking for loose wires, is there a solution???

Hi:
it is probably the driver if the audio was working fine prior to installing W8.1
See if this W8.1 audio driver works...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124857-1&cc=us&dlc=en&lc=en...

Can you make a 5s ring over speakers with headphones plugged in?

Hi,
Does anyone know how you can make an iPhone 5s (on iOS7.0.4) ring over the external speakers when you have the headphones plugged in? Can't find any options to make the phone that.
Reason being, I leave my headphone plugged in most of the day since do a lot of calls but if the headphones stay plugged (and they are not always in myear) then I miss calls and SMSs cause it doesn't ring.
Any thoughts?
Bob

Hi,
I assume you are talking about the side switch, which is not set to silent. And the "Vibrate on Ring" is off too, under Settings | Sound. Unless thee is another silent setting I am overlooking. It has never rang through the speaker... just rings in the headphone.
B

No audio from internal speakers until headphones plugged in

This is for a Hp dv 6 with beats audio.I have no audio from the internal speakers until i plug the headphones in , when I get sound from both the internal speakers and the headphones.
I did find some people had the same issue which was resolved after changes in the realtek HD audio controller but I cannot find the audio controller on my laptop , which I am sure is different from the realtek audio drivers
I have already uninstalled and reinstalled the audio drivers without any success.
avi

Thanks avi,
Take a look at this document and let me know if the troubleshooting steps help to resolve your issue. Please let me know.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

[SOLVED]No sound in speakers when headphones plugged in since 2.6.38.3

As I already mentionned in another thread, since the kernel26 2.6.38.3 update I'm not getting any sound in my speakers when my headphones are plugged in the front panel of my desktop.
I'd like to get sound in my speakers even when headphones are plugged in.
I was directed at some "Headphone jack sense" option, but there is none in my alsamixer (even after pressing F5.) Can't find anything anywhere on the web either. Most people want to disable sound in their speakers when their headphones are plugged in... Not me.
I'll try to see if I can find the annoying commit somewhere, but meanwhile if someone has an idea, that would be great!
PS: some technical information...
Gigabyte H55N-USB3 motherboard.
$ lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
$ cat /proc/asound/card0/codec#* | grep Codec
Codec: Realtek ALC892
Codec: Intel IbexPeak HDMI
The speakers are plugged in the rear jack output (not HDMI.)
... and I forgot to say I'm using ALSA.
Last edited by stqn (2011-05-22 22:00:08)

You realize that the speakers are supposed to get muted if you plug some headphones in the headphone jack, if that doesn't happen it is considered a bug as the new jack sense ... stuff ... is supposed to emulate the old and reliable hardware switch inside the jack. You may be able to pass some option to some module to override this though since everything is done in software now.

No speakers or headphone plugged in

Hi, so i have a dv4 1275mx and i recently updated to windows 7, i updated the bios and all the drivers but im still not getting any sound, it says i don't have speakers plugged in. but when i go to my playback devices it shows that the speakers are my default speakers. can anybody help me? ive been trying for the past few days and no luck, considering i usually use my laptop for music and movies it has become useless. i did at one piont have working speakers and sound but i had the mute button problem so i decided to reinstall 7 fresh and start over. thank you

\i've got a similar problem, i installed windows 7 like a month ago, then a week ago i started having problems with my audio device, sometimes when i start the system it works with no problem, but most of the time it says it has no audio device installed, and there is nothing i can do about it. simultaneously i've been having trouble too with hibernation, once the system falls off i have to unplug the power wire off to get the system restarted.
my laptop is now useless, since i use it for music and movies
can anyone please help me???

No speaker or headphone plugged in issue

I was recently upgrading my hp g6 2312ax laptop from windows 8 to windows 8.1 , unfortunately i failed to upgrade my laptop , story not ends here during this process i unknowingly uninstall the sound driver and now facing another problem
'No speaker or headphone plugged in' error ' no audio device is installed issue i observe in my laptop which iam unable to resolve, i have almost tried every solution available on internet but failed to bring back sound to my laptop, please someone help me
Windows 8 Single Language 64-bit
Product number: D5F89PA#ACJ
Serial number: [Personal Information Removed]

Hi there @rsimpossible
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are no longer getting sound on your notebook.
As a start here is the audio driver for your notebook for both Windows 8 and 8.1.
IDT High-Definition (HD) Audio Driver
After installing the driver, then if you are still having trouble try the following:
No Sound from the Speakers (Windows 8)
Resolving headphones and headset problems (Windows 8)
From Microsoft's support website:
Automatically diagnose and fix Windows audio playback problems
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Using speakers and headphones at the same time

With an iMac can I use Internal Speakers While Headphones Plugged In?

Not as far as I know.

Dv6 Only plays Sound out of the built in speakers if headphones are plugged in ...please help

My Pavillon Dv6 Only plays Sound out of the built in speakers if headphones are plugged in. It plays sound from both when there plugged in. Please hep me.

Step 1:
In troublshooting the problem you may follow the steps provided below.
a. Click Start, type Sound in the Start Search box.
b. Click Sound in the search results at the top of the Start menu.
c. Click the Playback tab. Notice the check mark next to the default device. For most users,the default device is speaker, change it to headphones. Make sure that your audio settings are configured as expected.
Step 2:
On the Playback tab, select the playback device, click Properties, click the Advanced tab, and make sure that the Default Format is set to the value that you expect. When you finish, close this window to return to the previous window.
Step 3:
On the Playback tab, select the playback device, click Configure, and then make sure the configurations are set correctly.
Method 2:
If the issue persists then I suggest you to follow these below mentioned steps to mute all other sounds when windows detects any communications activity.
a. Click Start, type Sound in the Start Search box.
b. Click Sound in the search results at the top of the Start menu.
c. Click the Communications tab.
d. Click on the radio button according to your convenience, under When Windows detects communications activity.
After performing the above steps you may check for the issue.
For more troubleshooting you may visit this below mentioned link.
Tips for fixing common sound problems
http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Why when using keynote on my i-pad do I have no sound through the i-pad speakers and only sound when I plug in external speakers or headphones?

Why do I get no sound through the i-pad speakerts when using Keynotes but when external speakers or headphones are plugged in sound is there. Also how do you get back to the program page when in play mode on i-pad?

Whoa, I found the answer by clicking on one of the questions in the "More Like This" box to the right. I do wonder how to find that box before posting my dumb question. The answer turned out to be checking the youtube volume control. I turned that up and it solved the problem for Comast as well.

Volume control not working when speakers/headphones plugged in.

When my external speakers or headphones are plugged into the back of my iMac, the volume control won't work. A "no sound" icon appears and the volume slider will not move. When I unplug speakers or headphones everything goes back to normal. All updates are current. My "Audio MIDI Setup" says, "Audio Output....Output Not Supported." Repairing disc permissions was run too. Any ideas?

Hi Paul
*First off:*
Open System Preferences > Sound and select the Output tab. Now plug in your external speakers or headphones, do you see the Device Name change from Internal Speakers to Headphones?
*If nothing:*
Then try another Account, preferably your Admin. Account if your logged into another.
*Still nothing:*
Check the settings in other third party Audio programs you may have installed?
*If still nothing:*
Reset the SMC > http://support.apple.com/kb/HT3964
+(as per the instructions at the bottom of the article)+
and
Zap the Pram > http://support.apple.com/kb/HT1379
*Then if you still get nothing:*
Take it in for service and have it checked for a hardware problem.
Dennis

Why do my internal speakers still play with headphones plugged in?

When I plug my headphones in, my mac does not recognize them. Why is this?

Nah it's a 2011 15" I'm starting to think I need to re-install the Headphone and audio drivers, it only happens occasionally, say if you plug it in as you are opening itunes, the sound will come from the speakers not headphones. but if you exit then plug them back in, then open itunes they're fine ... may just be a gap in apple's coding for bootcamp drivers

My plug in speakers and headphones won't work in either headphone jacks

The headphone jack won't let my plug in speakers or headphone work. it will only let the built in speakers give out sound. i don't know if its broken or not.

Check the Audio Midi Setup Application in Applications -> Utilities. Make sure it is set for 48kHz. Higher frequencies frequently make audio unplayable. Some of the older updates would change the default frequency.

Dv7 "no speakers or headphones plugged in" error

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