DV8T and Windows 7-64 4gig Reserved by Hardware

Weird issue. I've had a lot of issues with my two brand new DV8Ts. Both show the same issue where the system just freezes up, video goes blank and the fan shuts down. I've seen instances where take manager shows on 4 gig of RAM and then it is rebooted it shows 8 gig of RAM. I went and removed the DIMMs and put them in the opposit slots and now they only show 4 gig of ram all the time. Resource manager says that there is 4 gig reserved by the Hardware.
Here's the chat I had with HP:
Simon Smith : WIndows cannot see all of the RAM
[An agent will be with you shortly.]
[You are now chatting with Amit Kumar .]
Amit Kumar : Welcome to HP Total Care for notebook support. My name is Amit.
Please give me few moments while I review your issue description.
NOTE: For security reasons, PLEASE DO NOT sends credit card information via chat.
Amit Kumar : Hello Simon. How are you doing?
Simon Smith : Good
Simon Smith : I'm trying to get some support for a DV8T but it wasn't listed when I tried to bring up the chat
Amit Kumar : Simon please let me know what exactly the issue we are facing with the notebook?
Simon Smith : This model is NQ226AV (DV8T-1000). It has Windows 7 64bit. The laptop has 8gig of RAM and BIOS says 8 gig but when windows boots up task manager says 4gig.
Simon Smith : Resource manager says that there's 4 gig reserved by the hardware
Amit Kumar : Simon please click on start then on the run box please type dxdiag and press enter
Amit Kumar : And let me know the available memory
Amit Kumar : Simon are you with me?
Simon Smith : memory 8192MB RAM
Amit Kumar : Its mean that the notebook is taking all 8gigs of memory please do not worry,
Amit Kumar : May I please have the product and serial number of your notebook system?
Amit Kumar : Please look at the backside of the Notebook you will find a bar coded silver sticker and on that sticker you will find an alphanumeric code starting with p/n for product number & s/n for serial number.
Simon Smith : product number is NQ224AV, Serial Number is XXXXXXXXXXX
Amit Kumar : Thank you for providing me the information
Amit Kumar : Kindly confirm your Email Address
Simon Smith : <text removed for privacy>
Amit Kumar : Thank you
Simon Smith : The unit is setup to be shipped back to HP on a Return Authorization Number Friday but if I can fix this problem I'll cancel it.
Amit Kumar : Simon please do not worry about the ram issue
Simon Smith : I've also tried to reset the RAM. At one time diags showed some bad memory.
Simon Smith : Why should I not worry about the RAM issue. I need all 8gig.
Amit Kumar : The notebook is using 8 GIGss
Amit Kumar : Now please do not worry and if you wish that you are not felling comfortable then you can ask for the replacement.
Simon Smith : Is there a special way these memory DIMMS go into the slots?
Simon Smith : If I put them in the opposite slots it sees all 8 gig but then the laptop does a blue screen.
Amit Kumar : Simon when did you purchase the notebook
Simon Smith : I got it in the mail from HP on two weeks ago.
Amit Kumar : Okay
Amit Kumar : Simon are we using the same notebook while chatting with me?
Simon Smith : No
Amit Kumar : Simon let us go ahead and try to reseat the ram once.
Simon Smith : I've done that 10 times already.
Amit Kumar : Simon see if we are getting the available memory of 8 gig then it mean that the notebook is using all the memory perfectly
Simon Smith : Then why does task manager say 4gig and Resource Manager say that 4 gig is reserved by the hardware?
Simon Smith : If I move the memory to the opposite slots it sees all 8 gig but the computer will do a BOSD.
Amit Kumar : I will really appreciate if you do allow me 2-3 minute while I go ahead and quickly do a research on this issue,
Simon Smith : I'll give you all the time you need. I've done some research too and found nothing.
Amit Kumar : Thank you so much
Amit Kumar : Thank you for staying connected with me. I really appreciate your patience.
Amit Kumar : Simon let us go ahead and try to run the diagnose test on the memory once,
Amit Kumar : Please shut down the notebook
Simon Smith : working it now.
Simon Smith : ok it's down
Amit Kumar : Please press the power button and immediately keep on tapping F10 key
Amit Kumar : Please let me know as soon as we are on the BIOS screen
Simon Smith : Ok I'm in the setup utility
Amit Kumar : Now please click on diagnostic option
Simon Smith : ok
Amit Kumar : There we need to click on memory test
Simon Smith : It's running, Says "Dur ing Memory Test"
Amit Kumar : okay
Simon Smith : Memory Test Passed
Amit Kumar : Please let me know if you get any error?
Simon Smith : It's finished
Amit Kumar : Okay
Amit Kumar : Simon let us go ahead and intall the BIOS update
Simon Smith : It's already installed
Simon Smith : V.12
Amit Kumar : Simon did you purchase the notebook online from HP?
Amit Kumar : Simon are you with me?
Simon Smith : Yes I did
Amit Kumar : I am providing you the HP shopping number : 1 (888) 999-4747
Amit Kumar : Please ask for the replacement.
Amit Kumar : I believe there is an issue with the ram slot.
Simon Smith : Is this a known issue with this model?
Amit Kumar : I dont think so
Simon Smith : This is the second one I've had on this order that has the same problem.
Amit Kumar : May be you got a notebook which is having the issue.
Simon Smith : I've already returned the first one.
Amit Kumar : If there is an known issue with this notebook then we should have the updates
Amit Kumar : I will raise your concern to my senior authority
Simon Smith : Yea you would think. I'm reading on HP's forum that several people are having issues like mine.
Amit Kumar : I will definitely raise this concern.
Simon Smith : Thanks... I'll end chat now.
Amit Kumar : Simon I would request you to please ask for the replacement one more time
Amit Kumar : Thank you for giving me an opportunity to assist.
Please let me know if you have another issues or queries that I might help you in resolving?
Simon Smith : It's going back today.
Amit Kumar : Thank you for contacting hp total care real-time chat support. If you need further assistance, please contact us again at:
http://www.hp.com/support/chat
Chat support is available 24 hrs a day, 7 days a week.
For information on keeping your hp and Compaq products up and running, please visit our web site at: http://www.hp.com/go/totalcare
Amit Kumar : Take care and bye bye
...don't crash into a tree trying to avoid a skunk...

Update... So after swapping around the memory to the opposite slots I still couldn't get Windows to see all the memory. It's always saying Hardware Reserved 4106 MB.
Then I decided to reflash the current v.12 system ROM to v.12 again. Once I did that it was able to see all 8GIG. So, I shutdown the laptop and swapped the memory around again. This time it only saw 4 gig after windows booted up. Ok so I flashed the BIOS again. Once it rebooted and went into WIndows and it now sees all 8 gig. I picked up the laptop and moved it over to my desk and it rebooted and hung at the Blue HP Logo. So now I'm back to the origional issue. Flakey issue for sure. I had to power it off. When windows came up it only saw 4 gig of ram. I've rebooted three more times and it still only sees 4 gig of RAM. I even tried flashing the BIOS again and nothing.
I think there's two issues. One is with the BIOS and a possible memory mapping issue and the other is a memory seating issue.
I chatted with Tech support again about this and they said there's no way to fall over of v.12 of the BIOS update. The flash utility doesn't allow for that.
I'd like to hear from other's that have experienced the same issue.
...don't crash into a tree trying to avoid a skunk...

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!/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,Inter,iTu,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

BSOD appears and windows 8 automatically restarts

PC restarting repeatedly showing blue screen error. I'm using Windows 8 Pro. Please give me a solution.
Dumps files are attached below
mini dump file
or
http://1drv.ms/135GQ12

Hi cvrbm,
The below is the result of the dump file:
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck C000021A, {ca810d88, c0000005, 77c17bb8, 299f8d0}
----- ETW minidump data unavailable-----
Probably caused by : ntkrpamp.exe ( nt!NtSetSystemPowerState+7fb )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ca810d88, String that identifies the problem.
Arg2: c0000005, Error Code.
Arg3: 77c17bb8
Arg4: 0299f8d0
Debugging Details:
----- ETW minidump data unavailable-----
ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_PARAMETER1: ca810d88
EXCEPTION_PARAMETER2: c0000005
EXCEPTION_PARAMETER3: 77c17bb8
EXCEPTION_PARAMETER4: 299f8d0
ADDITIONAL_DEBUG_TEXT: Windows SubSystem
BUGCHECK_STR: 0xc000021a_csrss.exe_c0000005
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER: from 81c80c15 to 81b3c7f4
STACK_TEXT:
82dafafc 81c80c15 0000004c c000021a b16f7964 nt!KeBugCheckEx
82dafb24 81c78329 00000000 82dafc00 82dafc84 nt!PopGracefulShutdown+0x1d7
82dafbec 81bb2cb8 00000004 00000004 c0000004 nt!NtSetSystemPowerState+0x7fb
82dafbec 81b3aaad 00000004 00000004 c0000004 nt!KiSystemServicePostCall
82dafc70 81eb097b 00000004 00000004 c0000004 nt!ZwSetSystemPowerState+0x11
82dafcc4 81cfc5fb 00000000 00000004 81c3f358 nt! ?? ::NNGAKEGL::`string'+0x37b3a
82dafd00 81aabd6d 84a52880 81c335f8 81c33500 nt!PopPolicyWorkerAction+0x54
82dafd1c 81b04c28 00000000 84a52880 00000000 nt!PopPolicyWorkerThread+0x9b
82dafd74 81ad8037 00010000 058ae443 00000000 nt!ExpWorkerThread+0x111
82dafdb0 81bb78b9 81b04b1b 00010000 00000000 nt!PspSystemThreadStartup+0x4a
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!NtSetSystemPowerState+7fb
81c78329 cc int 3
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!NtSetSystemPowerState+7fb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 53645dfc
IMAGE_VERSION: 6.2.9200.16912
BUCKET_ID_FUNC_OFFSET: 7fb
FAILURE_BUCKET_ID: 0xc000021a_csrss.exe_c0000005_nt!NtSetSystemPowerState
BUCKET_ID: 0xc000021a_csrss.exe_c0000005_nt!NtSetSystemPowerState
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xc000021a_csrss.exe_c0000005_nt!ntsetsystempowerstate
FAILURE_ID_HASH: {46d60c55-e9eb-de54-bf41-b690c59c5020}
Followup: MachineOwner
0: kd> lmvm nt
start end module name
81a59000 81fec000 nt (pdb symbols) d:\symbols\ntkrpamp.pdb\779729791A564EC3B2CC7848500149162\ntkrpamp.pdb
Loaded symbol image file: ntkrpamp.exe
Mapped memory image file: d:\symbols\ntoskrnl.exe\53645DFC593000\ntoskrnl.exe
Image path: ntkrpamp.exe
Image name: ntkrpamp.exe
Timestamp: Sat May 03 11:09:48 2014 (53645DFC)
CheckSum: 00555999
ImageSize: 00593000
File version: 6.2.9200.16912
Product version: 6.2.9200.16912
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntkrpamp.exe
OriginalFilename: ntkrpamp.exe
ProductVersion: 6.2.9200.16912
FileVersion: 6.2.9200.16912 (win8_gdr.140502-1507)
FileDescription: NT Kernel & System
LegalCopyright: © Microsoft Corporation. All rights reserved.
For the bugcheck information, please see:
Bug Check 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED
The result shows that The Winlogon process terminated unexpectedly.
The cause is explained as below:
This error occurs when a user-mode subsystem, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), has been fatally compromised and security can no longer be guaranteed. In response, the operating system switches to kernel mode. Microsoft Windows
cannot run without WinLogon or CSRSS. Therefore, this is one of the few cases where the failure of a user-mode service can shut down the system.
Mismatched system files can also cause this error. This can occur if you have restored your hard disk from a backup. Some backup programs might skip restoring system files that they determine are in use.
To resolve this issue, you may take a try with the following command:
Dism /online /cleanup-image /restorehealth
Reference:
Fixing component
store corruption in Windows 8 and Windows Server 2012
Or you may take a PC refresh.
Best regards
Michael Shao
TechNet Community Support

Time Capsule setup with 2 machines: iMac and Windows XP

Long time reader, first-time poster.
OK, so I just got my new 1TB Time Capsule, set it up and am ready to start designing my backup strategy for home. I'd like to do a few things, and looking for some advice:
1. I am currently using Time Machine to backup my iMac to an external 250MB drive. I want to switch over my Time Machine backups to the new Time Capsule (which I think I can handle), but then I want to format my other external drive and move my video files over to it to free up disk space on my iMac. Once I do that, how do I tell Time Machine to look for that external 250MB drive as well so that it backs up my video files? I see how to exclude files from the Time Machine backup process, but I'm not sure how to explicitly tell Time Machine to back up other drives outside the main HD.
2. I also use a Windows XP machine for work and would like to configure Time Machine to look for that machine when I'm connected at home and back up certain files on the Time Capsule. Will it do this...or do I need to login to the Time Capsule from the Windows machine and do this manually over the network share (or use SyncToy or something). If this is the case, am I better off "partitioning" the Time Capsule drive so that Time Machine can use, let's say 750MB of the space and I keep 250MB in reserve for the WIndows Machine?
I haven't seen any postings like this in this forum, my apologies if someone else has already answered this...hope it makes sense.
Thanks in advance for any assistance!
~Monkey~

Long time reader, first-time poster.
OK, so I just got my new 1TB Time Capsule, set it up and am ready to start designing my backup strategy for home. I'd like to do a few things, and looking for some advice:
1. I am currently using Time Machine to backup my iMac to an external 250MB drive. I want to switch over my Time Machine backups to the new Time Capsule (which I think I can handle), but then I want to format my other external drive and move my video files over to it to free up disk space on my iMac. Once I do that, how do I tell Time Machine to look for that external 250MB drive as well so that it backs up my video files? I see how to exclude files from the Time Machine backup process, but I'm not sure how to explicitly tell Time Machine to back up other drives outside the main HD.
2. I also use a Windows XP machine for work and would like to configure Time Machine to look for that machine when I'm connected at home and back up certain files on the Time Capsule. Will it do this...or do I need to login to the Time Capsule from the Windows machine and do this manually over the network share (or use SyncToy or something). If this is the case, am I better off "partitioning" the Time Capsule drive so that Time Machine can use, let's say 750MB of the space and I keep 250MB in reserve for the WIndows Machine?
I haven't seen any postings like this in this forum, my apologies if someone else has already answered this...hope it makes sense.
Thanks in advance for any assistance!
~Monkey~

A55M-P33 and windows xp 32bit incompatibility issue ?

Ok I got a weird one that seems to be more of a compatibility issue than bad parts...
Motherboard: A55M-P33 MS-7786 V1.0
CPU: AMD A4 3400
RAM: Kingston 4GB 10600 KVR1333D3N9/4G
HDD: Western Digital 500GB Caviar Blue WD5000AAKX
PSU: CoolerMaster Elite Power 400w RS-400-PSAR
OS: Windows XP Home SP3 32bit
On a clean install of windows I am getting various bsods. Typically after I install a few round of drivers. Usually am able to get the dotnetframework + catalyst control center (chipset) drivers installed without incident. Seemingly about the time I either install the NIC or the SOUND drivers do I start seeing problems. Sometimes its 0x8e sometimes its 0x50 sometimes i dont get a bluescreen but on startup i get the infamous missing or corrupt /windows/system32/config/system ... I can always boot from a XP disc and run chkdsk /p to get it to startup, but soon thereafter the problem reoccurs (sometimes immediately with the next reboot). I've tried to use 2 other hard drives, one a brand new WD 1TB, another is a used tester drive we have laying around here.. both have similar results. I've tried to update the bios to the latest revision (1.4) but that didnt make a difference.
Here's the real kicker, I have another PC with almost IDENTICAL hardware (only difference is hard drive) (also of which I havnt spent nearly as much time with as this one) that gets a 0x0A bsod. All the hardware in both PCs are brand new (unless where otherwise noted).
Is there some sort of compatibility issue with this hardware and windows xp? I've let memtest86 run on both PCs for about 24 hours with 0 errors. Diagnostic on all hard drives mentioned turns up no issues.. I've tried different (new) sata cables as well. Any insight or any ideas or suggestions would be greatly appreciated.

here is the latest minidump. clean install of xp. installed dotnetframework then chipset drivers - both from CD included with mobo. restarted the pc about 5 times to get this to occur, happened on shut down.
Code: [Select]
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: e1ff3f30, memory referenced.
Arg2: 00000001, value 0 = read operation, 1 = write operation.
Arg3: f4ab7504, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000002, (reserved)
Debugging Details:
Could not read faulting driver name
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
WRITE_ADDRESS: GetUlongFromAddress: unable to read from 80561f50
e1ff3f30
FAULTING_IP:
ati2mtag+1f504
f4ab7504 f3ab rep stos dword ptr es:[edi]
MM_INTERNAL_CODE: 2
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: csrss.exe
LAST_CONTROL_TRANSFER: from f4b163e9 to f4ab7504
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f76b63b4 f4b163e9 e1ff3f30 00000000 00000010 ati2mtag+0x1f504
f76b63c8 f4b55bc2 e1ff3f30 00000010 f76b649c ati2mtag+0x7e3e9
f76b6420 f4b55d91 106b649c 00000001 e13ea0a0 ati2mtag+0xbdbc2
f76b643c f4b0b5ca f76b649c 00000000 00000000 ati2mtag+0xbdd91
f76b6468 f4b1126d 00000001 f76b650c f76b64ec ati2mtag+0x735ca
f76b6478 f4afeea5 f76b64e0 00000002 e1416dc0 ati2mtag+0x7926d
f76b64ec f4affaca f76b650c 00000050 10000000 ati2mtag+0x66ea5
f76b6528 f4affbd1 00000050 00000000 e1416e00 ati2mtag+0x67aca
f76b6558 f4b2207a e1632828 e179de20 f4ae601b ati2mtag+0x67bd1
f76b65b0 f4ae61cf 0079de20 e179de01 f76b6610 ati2mtag+0x8a07a
f76b65d0 f4ae642a e179de20 e179de01 f76b6610 ati2mtag+0x4e1cf
f76b65f4 f4ae4ed2 e179de01 00000004 f76b6610 ati2mtag+0x4e42a
f76b6648 f4ac010a e179de20 00000004 00000000 ati2mtag+0x4ced2
f76b6674 f4ab5ecf 8a246530 e15ad9c0 f76b6698 ati2mtag+0x2810a
f76b6684 f4ab137e f76b6700 00000001 8a184350 ati2mtag+0x1decf
f76b6698 f5175f83 8a246530 f76b6700 8a1840f0 ati2mtag+0x1937e
f76b673c f51753e5 8a184350 8a184350 f76b6760 ati2mtag+0x6ddf83
f76b674c f5152421 8a184350 8a2c16e8 00000001 ati2mtag+0x6dd3e5
f76b6760 f4a9292e 8a184350 8a2c1764 8a2c16d0 ati2mtag+0x6ba421
f76b6820 f4c48ca1 8a184038 8a2c16d0 8a2c16e0 VIDEOPRT!pVideoPortDispatch+0xcc4
f76b683c 804ef18f 8a184038 8a2c16d0 8a2c16d0 ati2mtag+0x1b0ca1
f76b684c 805831fa 8a184020 89ef70ac f76b69e4 nt!IopfCallDriver+0x31
f76b692c 805bf444 8a184038 00000000 89ef7008 nt!IopParseDevice+0xa12
f76b69a4 805bb9d0 00000000 f76b69e4 00000240 nt!ObpLookupObjectName+0x53c
f76b69f8 80576033 00000000 00000000 70b9c800 nt!ObOpenObjectByName+0xea
f76b6a74 805769aa f76b6bf0 00000000 f76b6bc8 nt!IopCreateFile+0x407
f76b6ad0 8057a1a9 f76b6bf0 00000000 f76b6bc8 nt!IoCreateFile+0x8e
f76b6b10 8054161c f76b6bf0 00000000 f76b6bc8 nt!NtOpenFile+0x27
f76b6b10 8050064d f76b6bf0 00000000 f76b6bc8 nt!KiFastCallEntry+0xfc
f76b6ba0 805761e2 f76b6bf0 00000000 f76b6bc8 nt!ZwOpenFile+0x11
f76b6be8 bf872f9e f76b6c44 00000000 f76b6c68 nt!IoGetDeviceObjectPointer+0x40
f76b6cd8 bf8a704a 00000001 00000001 00000001 win32k!DrvUpdateGraphicsDeviceList+0x3d2
f76b6d18 bf8a6f44 00000001 00000008 f76b6d48 win32k!DrvInitConsole+0xaa
f76b6d28 bf8a6ed5 00000001 f76b6d64 0015fd98 win32k!InitVideo+0x18
f76b6d48 bf8a8249 f76b6d64 8054161c 00050000 win32k!UserInitialize+0x14d
f76b6d50 8054161c 00050000 00000054 00000058 win32k!NtUserInitialize+0x87
f76b6d50 7c90e4f4 00050000 00000054 00000058 nt!KiFastCallEntry+0xfc
0015fdb0 00000000 00000000 00000000 00000000 0x7c90e4f4
STACK_COMMAND: kb
FOLLOWUP_IP:
ati2mtag+1f504
f4ab7504 f3ab rep stos dword ptr es:[edi]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: ati2mtag+1f504
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ati2mtag
IMAGE_NAME: ati2mtag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e31d503
FAILURE_BUCKET_ID: 0x50_ati2mtag+1f504
BUCKET_ID: 0x50_ati2mtag+1f504
Followup: MachineOwner
looking @ device manager: Video Drivers are version 8.881.0.0 the ati2mtag.sys file mentioned says file version 6.14.10.7213

Problem with Sessions and window.open

Hi,
Hi everyone,
Help Please!!!
I am working with Sevlet session objects and HTML forms and windows. I have an HTML form for the user to supply a username and password. Once the user clicks submit I need to open another browser window that has no toolbar, no location, no status bar, etc. The user should also be able to go back to that login screen and login again and open a 2nd, 3rd, etc. instance of the application. My problem is that each application is being asigned the same sessionId. I believe it is being asigned to the main login window and thus to the other child windows it opens. Is there a way to work around this? Do I need to make the user open another browser window to login? I need to be able to let the user open multiple instances of the application with unique session ids for each.
Any insight is GREATLY appreciated on this topic. Anything you can tell me about sessions (Java), IE, window.open would help greatly!
THANK YOU IN ADVANCE!!!
MA

To achieve this, you must introduce another level of
abstraction to the Servlet specifications. When you
work with JSP/Servlets you use mostly the HttpSession
to handle user related tasks, and the aplication
context, for things that are common to all users. But
inside the HttpSession scope, you want to create
containers that have 'smaller' scope and are uniquely
identified.
A ipothetical scenario :Let's say that you must have
multiple connections to several databases, on each
database user rights beeing diferrent, and you must be
able to track user actions globaly, and eventualy
capture a 'Close Application event' and close all db.
connections.
1. when the user first accesses the login frame create
the HttpSession. In the HttpSession object, store a
Hastable (let's call it 'ConnectionTable'). Each
object in the Hashtable must identify uniqely a
database connection. Now, to create unique identifiers
ids, make the keys in the hashtable java.lang.Long
objects, created using System.getCurrentTimeMillis().
This guaranties there will be no possible confusion.
From each new open window, on each request to the
server, along with the usefull parameters, send the
connection identifier. When proccessing the request,
select the object from the Hastable wich corresponds
to the ID.
2. Now, the values in the ConnectionTable, must act as
the containers that I mentioned in the first
paragraph. The simplest way to do this is to have
again a Hashtable derived class to do the job, wich
exploses methods similar to HttpSession: setAttibute (
Object key, Object value) and getAttibute ( Object
key, Object value). This container may use internally
a Hashtable to store object, and explose only the
getAttribute and setAttribute methods for clarity. Any
way, this is a problem of implementation. Let's call
this class CustomSession.
Now, a textual activity diagram:
1 user accesses the main page, you start a new
HttpSession; In the HttpSession object, store the
ConnectionTable object.
2. the user enters the userID and pwd and adatabase
name, and a new window is opened. Let's supose the
data entered is valid.
3. when you process the login data, you create a new
CustomSession object. you put in it whatever you would
put in your HttpSession. You generate a unique
identifier using System.CurrentTimeMillis(). Put the
CustomSession object in the ConnectionTable, using the
generated id as key. Send the response.
..... later on .....
100. the user asks for a particular action to be
performed - e.g. a row deletion. The page contains a
form with text field where the user introduces the
row number, a submit button and a hidden input with
the ID.
101. you process the data. Get the ID from the request
object, get the ConnectionTable from the session, get
the CustomSession using the ID as key, do whatever
your logic was doing, but obtaining the objects from
the CustomSession instead of HttpSession
NicNic,
Very slick idea. I think that it could work and it seems that there would be not security issues because the id that you would store on the client side is the Unique Identifier and not the actual Session Id. Do you forsee any security issues for this implementation?

How can I make an icon that links to a webpage that works with Mac and Windows??

Hi!
I burn CDs with my photos and send them to clients. Besides the photos folder, I would like to include a file (similar to the .webloc files on the Mac Desktop) that can be clicked and it will be linked to my website - it will open up a browser window and go to my website . Is it posssible to make one of these icons that works with both Macs and Windows machines? Thanks!

Now it works! Thanks, Denico!
The reason I saved to text: The first time I followed your instructions, it did not work. I tried to figure out what I did wrong and saw that you wrote to "save as plain text." I did not know what this means and there was no option available to save a plain text. So I looked around and saw "save as stationery" and I guessed that maybe that was what you meant. And after that, it worked! But the next thing you know, the icons started duplicating themselves.
I guess I had made a different mistake in the beginning and I fixed it without knowing what it is.
Thanks for clearing that up.
But just one question. WHY does saving as "stationery" make an icon duplicate itself?

Is Verizon going to acknowlege the problems with FIOS and Windows Vista

For months now, I have been reading the numerous problems Fios internet customers are having with Fios internet/Actiontech Router and Windows Vista and there has been no acknowledgement by Verizon of this current major issue.
I have also experienced the exact same issue for months now since I switched to Verizon FIOS internet. Previously I had Comcast HSI using my Windows Vista laptop. I had their service for over a year and I NEVER has a problem with the Windows Vista globe icon disappearing and loosing internet connection. The Globe always stayed on and never went away and I never lost connection when I had Comcast
I had Verizon FIOS installed last September with my Windows Vista computer and my wireless internet connection started to drop from day 1 and it has been a daily occurrence for over 5 months now. It has gotten so bad, I have had to hardwire my laptop to to be able to use the internet uninterrupted.
This is what daily scenario is:
When I turn on my laptop(with Windows Vista, I can initially get full internet access(with the globe on and it says "Local and internet). After about 10 minutes or less, the globe switches to "local only" and I can still get internet access. After another 5 or so minutes, a large X covers the globe and I lose internet connection entirely. The actiontech router wireless signal is no longer listed as one of the wireless networks. The only way for me to regain internet access is either to restart my laptop or reboot the actiontech router.
Numeorus posts here, over by DSL forums(Broadband Reports),Microsoft's website and a few othere websites detail this issue.
I am extremely shocked and surprised that Verizon has not tried to fix this issue by working with both the makers of the Actiontech Router as well as Microsoft to find out what the problem is and how to fix it.
I would just like to reiterate I strongly believe this is primarily a FIOS internet issue since I previously had Comcast HSI for over a year with the same Windows Vista laptop and I NEVER had that problem. Also, I can connect to my neighbors wireless connection(she uses Comcast HSI) and when I do, the globe stay on all the time on my computer and the internet does not lose connection.
I know that there are a couple of Verizon employees here. Please tell the higher ups who handle FIOS internet that this is a major issue that needs to be resolved as soon as possible.
P.S: Please don't tell me to go by my own router because then, I will have to deal with the issues of setting it up to work with Fios TV and the related VOD, widgets, remote DVR compatability issues to deal with. I don't think I can deal with the additional headaches.

FIOS is short for fiber optics. fiber optics is different technology than DSL.
With that said, if you search the Microsoft databases for vista issues with fiber optics, (CURRENTLY THERE IS ONLY ONE PROVIDER OF FIBER TO THE HOUSE, that being Verizon, so yes you can also search Vista issues with verizon and\or fios) and you will find that Microsoft already acknowledges this issue with their software. AND they offer you a fix.
cjacobs001

IPhone 5 iOS 6.1.4 and Windows 7 x64 USB Driver Issues

Been pulling my hair out with this one for the last week or so and haven't had any luck finding anything on the forums or the web regarding a solution short of a full reinstall of Windows 7 which I am not prepared to do at this time; so hoping someone here can shine some light on this for me
I have a iPhone 5 that is updated to iOS 6.1.4 and a recently built Windows 7 64-bit machine. All of my other USB devices function fine (keyboard, mouse, Xbox 360 wireless receiver for Windows, and a Seagate 2TB external USB drive). I've downloaded the most recent version of iTunes, installed successfully and then attempt to plug in my phone to sync. I get the standard Windows *ding* that I've attached a device and 1 of 2 things happens (I haven't been able to determine what causes one reaction to happen versus the other): Windows will successfully install the 'Apple USB Mobile Device Driver' successfully and it will appear under my USB devices in Device Manager. However - iTunes will not recognize the phone and I cannot see it in Windows either. In the 'Devices and Printers' snap-in my iPhone will appear under 'Unspecified Devices' as the 'Apple USB Mobile Device'. The iTunes diagnostics fail to find a connected device so the tests fail. As soon as I unplug the device, the strangest thing happens: Windows will start trying to install a device driver and after a few seconds it will fail stating that the "MTP Device Driver" installation failed because the device was unplugged. iTunes also thrown an error "iTunes cannot connect to this iPhone" throwing error code 0XE8000065 (I've also seen error code 0XE8000085 as well)
After some finagling, I've managed to get Windows to recognize the device under 'Portable Devices' in Device Manager as an "MTP USB Device" using the generic driver. At this point, I've tried updating the driver and manually specifying the Apple USB driver located in the C:\Program Files(x86)\Common Files\Apple\Mobile Device Drivers which updates successfully but then changes the device to "Apple USB Mobile Device" and moves it under the USB Devices in Device Manager; and Windows nor iTunes can see it even still.
I've tried removing iTunes several times and ensuring that all remnants of the installation are gone (registry and folders on the installation drive) and have disconnected all my USB devices short of the keyboard and mouse and still I get the same results. At this point, I'm afraid that a re-install of Windows is going to be the solution; but it's a drastic one (I have a SSD drive where Windows is installed along with all of my games for faster load times/better performance and do not want to have to redownload\reinstall all of them) and I'm not prepared to undertake it at this time, which is why I'm posting here
I've used a utility called USBDeview that sees my phone is connected - so I know from a functional standpoint that my USB ports are good and working. I also know the cable is good too - my daughter's PC (Windows 7 32-bit with NO iTunes) immediately sees the device when I plug it in, installs the drivers, recognizes it as an iPhone and I can then see/browse it in Windows Explorer like I would normally expect. My work PC (Windows 7 64bit, NO iTunes) sees the device just fine as well. I would immensely appreciate anyone that has seen this issue or has any additional solutions I can try.
It's also worth mentioning that I've never used Kapersky antivirus so the UPPERFILTERS value in the registry that I've seen as a solution on some forums is not present on my machine. I'm using Microsoft Security Essentials as my antivirus (no flaming please lol - it meets my needs and is extremely lightweight, which is why I'm using it on a gaming rig) and it's not indicating any issues. I've also tried running iTunes as an administrator (even though my account is a local admin on the machine) and that does not have any effect either.
If there is anything I left out, please let me know; and I thank you in advance!

AphexTwin wrote:
- no Apple input?
Of course not. Didn't you bother to read the TOU of this forum? This is a USER TO USER technical support forum. Apple doesn't post here.

IPod Nano: Error Message "The USB device has malfunctioned and Windows does not recognise it"

Hi everyone, I just received 2 brand new iPod Nanos for my kids for Christmas, thought I'd be smart and sync them both now before wrapping them so I don't have to be messing around with them on the day. One synced without a problem, then using the same cable, same computer, same USB port, the 2nd one came up with "The USB device has malfunctioned and Windows does not recognise it" I've tried restarting my computer, unplugging and reinserting the USB. Is there anthing else I can try before returning it? Thanking you for any help.

I have solved my problem, I ended up ringing Apple and got an awesome lady who told me to reset it by pressing the sleep button and menu button together for about 10 seconds and once it actually turned on for the first time the computer then recognised it, so it's all good, :-) Thank you lovely lady!

ITunes and Windows 8 Home Sharing (Possible Fix)

If this fix has been posted elsewhere then I apologize, but I wanted to share what I stumbled on as a possible for for iTunes Home Sharing and Windows 8. I did a lot of port forwarding, both on my router and my Norton firewall, but nothing seemed to help. After a few minutes my Apple TV and iOS devices would stop seeing my iTunes library. The only way to fix it was to reboot the router.
On a whim I looked in my Device Manager and found under Network Adapters a device called Microsoft Kernel Debug Network Adapter. I disabled this, rebooted my computer, and have since no issues with Home Sharing. It's only been a few hours, but that is the longest I've gone since installing Windows 8. I'll look in the morning to see if it still works.
So give this method a try and see what happens. Hopefully it will fix your problems.

Here are the three steps I took to get Home Sharing working successfully on Apple TV. This has worked for the better part of a week so hopefully it will work well for others.
In your software firewall create two new Inbound Rules. Open port 3689 (TCP) and port 5353 (UDP) to All Programs.
If your hard drive goes to sleep after a certain period, be sure to change to something greater than 30 min. (Control Panel -> Power Options -> Change Plan Settings -> Change Advanced Power Settings -> Hard disk -> Turn off hard disk after -> Setting)
On your Apple TV change when it goes to sleep. I changed mine to 10 hours.
This seems to keep the connection alive. On occassion it will look like it gets stuck loading, but just let it go. At some point it wil kick on. If you generates a connection error just try loading the media again and it should start.

DV8T and Windows 7-64 4gig Reserved by Hardware

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