Dv9700 Graphics Card Failing

So my computer has been having a problem for the past month, which involves my Nvidia graphics card. The card is the 8600 M model for laptop computers. The problem can be described as this, increased and unchangeable resolution, color problems on the screen, dots going up and down the screen.
The problem is driving me nuts, and it was until recently that I found out other people have been having the same problem. My computer was bought in August of 2008, and the problem occurred the day after thanksgiving. I installed Windows 7 right when it was released in mid-October, and it didn't have a problem until then.
I tried downloading the driver, but it never worked. I also contacted hp and was assisted over the phone to help me solve the problem. The solution was to reinstall windows... but I guess nobody happened to mention that a lot of people were having the same problem. They saw my graphics card model and pc model, but didn't bother to mention what the real problem could be. I guess hp would rather have me pay 15 dollars for a cd that won't do anything, that help me fix my computer. I expect to hear a solution to my problem, whether its what I want to hear or not, because im tired of not having a functioning computer, as I understand many other people are feeling the same way because they have the same problem.
( my computer is also no longer under warranty )

my graphics card just recently died....amazing how my 10 yr old gateway still runs perfect and my dell that is 7 yrs old still is perfect....my 3 yr old HP is crap.

Similar Messages

  • My graphic card failed but passes the recall test - surely Apple would replace it? How wrong can you be!

    Even though I had read about the product recall on some iMacs, mine had never had an issue, but to be safe, the plan was to take it to an Apple store to have them test and replace it.
    A week ago, on occasion, the screen suddenly started going completely gray, everything else seemed to be working fine, and any apps running would continue to do so. Without being able to see the screen, the only options was to power it down, run any diagnostic test and start normally. It passed pro tools tests, with no warnings so I thought it could have been a software issue. After many restarts without anything else plugged in, the iMac appeared to function for maybe a day or so, but gray screen whenever it wanted to.
    So I called Apple, they told me to get it into a service centre, and they would do further tests. Whilst on the phone to the engineer, my iMac with the gray screen suddenly refused to power back up. The engineers tell me that the graphic card fails any benchmarking tests with corruption and the same gray screen issue, so it looks promising yes? No. The specific tests that the machine must fail for the recall - passed.
    Having spent almost an hour on the phone to a Apple senior advisor today, he tells me that it is not covered by the recall !!
    The machine is one of the matching serial numbered machines in the recall, it has suddenly developed a graphic card issue that leaves the machine unusable, it suddenly started having this problem within weeks of the recall being announced - It has the faulty card in it, it has the fault - yet it does not qualify?
    Can someone please tell me what I could have done to get this card replaced without the estimated £250 charge to get my machine running again.
    I am a die hard Apple enthusiast, I have converted everyone I have been in contact with to purchase from them for their legendary customer services and yet feel perplexed as to what I should do next.
    My first reaction is to raise a big fuss about the situation at an Apple store, but I can't blame them too much if my machine does not match the recall criteria - but come on, it can't be a coincident that this card has failed now, can it?
    What do I do next. I don't want to take my machine over to proper Apple store and raise a fuss, that would be counter productive. But  really Apple
    Anyone have a suggestion - would you buy another iMac that could have the same problem and get the same response?
    To any Apple engineers out there who can look at  a case number my ref number is 500592345, apparently there is a lot of info in there, but nothing that will help me!

    Apple engineers do not participate here. The only replies you will normally get are from people who are, like me, just fellow users, and there's nothing any of us can do to intervene in this matter.
    If Apple says that your system is not covered by the recall, there's not much you can do. You can try taking your system to an Apple Store and politely - do not "make a fuss"; polite but gently insistent is much more likely to get you useful results - ask for assistance. Or you can call Apple tech support, ask to speak with customer relations, and explain the situation to them and request coverage under the recall program.
    If all that fails, though, then you're probably at a dead end and will need to pay for the service if you want it done.
    Regards.

  • Apple have just replaced aMLB $945 aus. as my macbook pro graphics card failed. but 4 weeks later the screen has gone blank .i will take it in as the Mlb is still under warranty. could the MLB be damaged or worn out.?

    what do you suppose is wrong with my macbook pro seeing as the apple store have just replaced a MLB at $945aus because of a failed graphic card. the new one they replaced lasted 4 weeks and again a blank screen.

    You have a 90 day warranty after your machine has been repaired. Call the Apple Store/AASP and have them take another look at it.
    Good luck,
    Clinton

  • HP p6310y graphics card failing, will one of these work?

    For the last few days my monitor blacks out for a few minutes, so I thought the monitor was going bad, but last night while usiing a 3D program an error poppped up. Something about nvidia card has failed, but has recovered. The graphics card installed is what came with the PC when purchased. It's an Nvidia GeForce 9100. I've been looking at graphics cards all day and am just getting more and more confused. I do not do any gaming, but I do need a card good enough to run 3D rendering programs and programs like photoshop, and also need an affordable one. Are  either of these compatible with my PC and will they run these programs?
    http://www.bestbuy.com/site/Galaxy+-+GeForce+GT+610+GC+2GB+DDR3+PCI+Express+2.0+Graphics+Card/560687...
    http://www.newegg.com/Product/Product.aspx?Item=N82E16814162086
    Thanks in advance!
    This question was solved.
    View Solution.

    Hi:
    I think the 610 GT will work fine in your PC.
    I would go with this one as the specs state it has a 128 bit memory interface.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16814139078
    That will be a better performing card over one with a 64 bit memory interface.
    New Egg has the same 64 bit Galaxy card for a lot less ($20) than Best Buy.
    http://www.newegg.com/Product/Product.aspx?Item=N82E16814162112

  • Refurb i3 21.5 lasted 2 1/2 months and graphics card failed??

    I got a refurb 21.5 i3 in mid February of this year and it was a really nice machine and was fine out of the box, but, 2 1/2 months later it started getting random artifacts on the screen. I ignored it for a few days and tried doing all the usual easy things(resetting the SMC etc) they tell you to do first when you call in with a problem and nothing helped and then it became constant and icons in the dock started to "split" i.e. Safari and Firefox were next to each other and when you highlighted Safari and it magnified it appeared both in it's spot as well as half next Firefox and there was a permanent line where the dock was and I got triangle shaped pieces that looked like tears in the screen and garbled text too.
    I called and they made me an appointment at the Genius Bar and they offered me a replacement after only 5 minutes of looking at it and seeing how bad it was. I am happy they gave me a new machine instead of a refurb BUT I am here 19 days later still using my trusty 1.42 Emac and the iMac sits here unopened and still sealed as I am afraid to use it as all THREE Intel Macs all failed (Mini 1.66ghz 3 motherboards in 6 months and replaced, 24" C2D iMac 2 graphics cards in 5 months and then it failed again out of Applecare warranty and I lost over $1000 in 3 years 1 month, then this last one in 2 1/2 months) I do not smoke, use an APC battery backup/sure protector, my outlet is grounded and my voltage in my house if very stable with little variation. Is there something I am missing??? I am now nearly $3600 in Macs over about 5 years and using a $100 Emac that is even older than that. Anyone else have similar experiences or can tell me what I am doing wrong to cause this? I love the Mac OS but constantly changing computers is getting very old and lugging them to the Mall 25 miles away is a real pain not to mention a great waste of time.

    I hear that, person who I dealt with at Apple store said mine was the first of this generation of iMac he has seen with the issues I had but he too had a 24" C2D like mine with multiple graphics card failures and took a big hit on selling it as he got tired of fixing it. My biggest issue is I seem to have lost the lottery 3 times with my recent machines, transferring 250-300gb of video, 75 or so gb of music plus all my email, GarageSale etc is a pain every few months backup or not it still takes time. On average I lose 3-4 days between driving back and forth twice to the Apple store, transferring everything and getting the machine how I like it.
    I sold over 60 G3 iMacs from a local school district on Ebay and out of those NONE were unusable unless they had a physical issue caused by rough handling like dropping or a failed optical drive and there were only 2 of those.
    I have had G3, G4, G5 iMacs, G4 Emacs, G3,4,5 Powermacs for my own use and never had an issue like the ones I experienced with just 3 Intel based machines and every time I got a new machine it was an upgrade in speed never for a failed unit and I always sold them for a fair price and put it towards the new one. It seems as though you are almost being forced to buy a new machine soon after your warranty runs out due to failure, I am not rich by any stretch of the imagination and this seems a high price to pay for using a premium machine in my honest opinion.
    Again, this just MY opinion and there seem to be 999,999 happy stories to my one sad one but everyone has a different idea of a good experience with a machine as far as service and reliability.
    I am not downing Apple products as a whole as I had many,many good experiences with them to this point including Ipods, Ipads, and PPC machines but since there seems to be an endless supply of i3 21.5" refurbs on the online Apple store there has to be an inordinately high number of them coming back for one reason or another this is just simple math. I purchased a refurb for 2 reasons 1) it is cheaper not going to deny I hoped to save a few bucks on it 2) I figured a machine that was returned once would have updated parts installed and be trouble free but it was not.

  • IMac (late 2009) - Graphic Card Failing?

    Hi everybody:
    For about a week now, my iMac has been mysteriously freezing —
    everything locks up except for sound & mouse cursor —
    forcing me to do a hard restart.
    This happens at least 7 or 8 times a day.
    Doesn’t seem linked to any specific program or action.
    Today the freezes are accompanied with heavy screen glitches.
    After poking around in the forums, I’ve gathered that it’s likely that my Graphics Card is failing.
    I’ve tried re-installing Mavericks — but that didn’t seem to do anything.
    Any last minute ideas / wisdom before I do the Genius Bar thing?
    Thanks in advance for any advice…
    iMac
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    OSX 10.9.3
    Memory: 4 GB 1067 MHz DDR3
    Graphics: ATI Radeon HD 4850 512MB

    I also have the 21.5-inch, manufactured during October Late 2009 and assembled in (guess) China , iMac 10.1, Graphics Model: ATI RADEON HD 4670 2256 MB, Processor Speed 3.06 GHz,  with latest version of OS X 10.9.2 (Mavericks).
    In its process of starting up/loading i see lots of random graphic lines on a white background for a few seconds
    Is that the beginnings of the graphics card having a mini stroke before it suffers a major heart attack ?
    I am reading here at discussions.apple.com this worrisome problem is affecting many of us having this line of iMacs.
    Like so many here I can't afford to have my iMac go down and I can't afford to step out and buy another.
    I am trying the suggested solutions whereby it's solved only to come back the same day or the next day.
    I'm confident the folks here will find the culprit and then the solution should follow.
    Please please please guys this problem and uncertainty is too hard on this here old guys nerves.

  • CCC and AMD graphics card failed after updating driver

    I have an HP Pavilion dv6 6c-32eg laptop. 
    I recently tried to update my GPU driver, as this was required to run a particular program (oclHashcat, if you're interested). I downloaded the installer from here, and ran it. It appeared to run fine, but after the required restart, the screen resolution was set to 800x600, instead of the usual 1366x768. I then recieved an error message saying something along the lines of "Your AMD driver could not be installed as you do not have the required hardware". In Device Manager the GPU had something like "windows has stopped usinig this device as it reported an error". 
    If I try to open CCC, the program runs for several minutes, with a relatively high CPU usage shown in Task Manager, and then the message " Catalyst Control Center: Host Application has stopped working". 
    I have now tried various different methods of fixing this problem, none of which have worked. Attempting to download a driver from the AMD website didn't work, as the website said the driver was not appropriate for a computer with switchable graphics. 
    My laptop does not appear to be using the AMD GPU, as trying to run any games as a test causes them to run slowly and with minimal resolution. 
    My laptop has dual (switchable, from CCC) graphics:
    -An AMD Radeon HD 7690M XT card, with a driver version 8.882.2.3000, and date 30/09/2011. 
    -And Intel HD Graphics Family, with, apparently, the same driver version and date as above. I am unable to find out exactly what kind of Intel GPU it is. 
    I also tried to update the Intel graphics driver, to see if this would fix the problem at all, but it made it worse: the screen became very red, and low resolution. I fixed this by reverting to a system restore point made just before. Sadly, I did not think to do this before originally updating drivers. 
    My question, then, is: how to I regain full usage of both graphics cards?
    Here is a copy-paste of my system information:
    Spoiler (Highlight to read)
    Performance Information and Tools 
    More details about my computer
    Component Details Subscore Base score Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz 7.0 5.9   Determined by lowest subscore Memory (RAM) 8.00 GB 7.5 Graphics Intel(R) HD Graphics Family 6.6 Gaming graphics 5861 MB Total available graphics memory 6.6 Primary hard disk 298GB Free (462GB Total) 5.9 Windows 7 Home Premium
    System    Manufacturer Hewlett-Packard   Model HP Pavilion dv6 Notebook PC   Total amount of system memory 8.00 GB RAM   System type 64-bit operating system   Number of processor cores 2 Storage    Total size of hard disk(s) 1397 GB   Disk partition (C 298 GB Free (462 GB Total)   Disk partition (D 325 GB Free (932 GB Total)   Disk partition (E 1 GB Free (4 GB Total)   Media drive (F CD/DVD Graphics    Display adapter type Intel(R) HD Graphics Family   Total available graphics memory 6373 MB         Dedicated graphics memory 2560 MB         Dedicated system memory 0 MB         Shared system memory 3813 MB   Display adapter driver version 8.882.2.3000   Primary monitor resolution 1366x768   DirectX version DirectX 10
    Performance Information and Tools More details about my computerComponent Details Subscore Base score Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz 7.0 5.9   Determined by lowest subscore Memory (RAM) 8.00 GB 7.5 Graphics Intel(R) HD Graphics Family 6.6 Gaming graphics 5861 MB Total available graphics memory 6.6 Primary hard disk 298GB Free (462GB Total) 5.9 Windows 7 Home PremiumSystem    Manufacturer Hewlett-Packard   Model HP Pavilion dv6 Notebook PC   Total amount of system memory 8.00 GB RAM   System type 64-bit operating system   Number of processor cores 2 Storage    Total size of hard disk(s) 1397 GB   Disk partition (C 298 GB Free (462 GB Total)   Disk partition (D 325 GB Free (932 GB Total)   Disk partition (E 1 GB Free (4 GB Total)   Media drive (F CD/DVD Graphics    Display adapter type Intel(R) HD Graphics Family   Total available graphics memory 6373 MB         Dedicated graphics memory 2560 MB         Dedicated system memory 0 MB         Shared system memory 3813 MB   Display adapter driver version 8.882.2.3000   Primary monitor resolution 1366x768   DirectX version DirectX 10
    This question was solved.
    View Solution.

    Hi,
    There may be a 3rd party option you could try for a more updated set of gpu drivers, however I'd first suggest getting your system back to a state where the switchable graphics function correctly.
    Try the System Restore first.
    If that doesn't work, the AMD driver package ( containing both gpu drivers ) you require can be downloaded from HP on the following link.
    http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe
    Regarding being able to find a more updated set of drivers, a lot of people with your type of switchable graphics have had success with the offerings on the following 3rd party website - I would strongly recommend reading the Manual first to get an understanding of how this works and why driver signing enforcement will need to be disabled in order to load these drivers.
    http://leshcatlabs.net/
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Graphics card fail ? (Please help)

    Hi,
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    I let it go for like 10 minutes nothing happened and it's just when i restarted it with a hard shut down that it worked again, i reset the PRAM and SMC too.
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    I tried to reinstall Mac OS x Mountain Lion but it says that it can't be done because my disk is not on a GUID partition scheme which i tried to change but it didn't work.
    And when i go to the recovery or to the windows partition it just turns blue with black stripes.
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    I would love to but i can't do that right now because of some work i have to do on it, i haven't starded photoshop yet to see if it's gonna crash again but i also installed Adobe Air  3.8 yesterday and i wonder if that's what caused it to crash, i just uninstalled it from my computer i don't know if it's gonna do anything to it.

  • New graphics card installation help!!

    So today I decided to finally put in my GeForce GTX 750Ti card into my computer. I'm upgrading it from a GeForce GT 545. I was pretty scared and shaky putting it in, as I'm not good with computers (the inner workings, anyway). I managed to slot it into the graphics card slot, and it felt tight and secure, yet when I plugged it in and everything, I get to the basic HP startup screen "Welcome press esc for startup menu", and then it just sits there, and after a few seconds a beep occurs.
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    So I just took it out and put in my old graphics card and it booted fine. So did I put the card in wrong or something? I read something about the BIOS, but I really don't want to mess around with the BIOS and screw up or alter my computer in any way. Maybe I didn't seat the card properly? I'm just too nervous to retry putting it back in.

    Hi,
    Most on the NVIDIA GTX 750 graphics cards expect at higher level PC BIOS as compared to that which is implemented in your PC.  Try one of the below graphics cards that have a switch to allow the card to function in legacy and UEFI mode.  Your PC needs a graphcis card to support legacy mode.
    MSI NVIDIA GTX N750 TI and the MSI GTX N750 TF
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    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • M6600 Re-occuring AMD FirePro M8900 Mobility Graphics Card Problem

    I'm supporting a Dell Precision Workstation Laptop M6600 Ship Date: 31 August 2011. The workstation has been experiencing re-occuring graphic card failures. The system's original configuration was
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    63PDH1    Screw, MOSAIC/MIDAS,M2P3,M2P4 & TANG..., 5X5, Phillips Head, THREAD FORMED..., BCS
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    Video BIOS = 013.012.000.014040357
    Video Memory = 2048 Mb
    Panel Type = 17.3" FHD
    Native Resolution = 1920 x 1080
    Known Service History
    From what I can find out.
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    13 Jun 2013 - my client was again experiencing display artifaces, running Dell Diags reported both hard drive and graphic video memory failed testing. I was concerned that the graphic card had failed again so quickly I worried there may be another defective part was causing the graphic card failure. I figured the most likely cause would be overheating and since the graphics card has an independent heatsink and cooling fan assembly I submitted Dell Warranty Request W03725377 requesting new hard drive, new graphics card, and new graphics card heatsink.
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    - http://en.community.dell.com/support-forums/laptop/f/3519/p/19437928/20058048.aspx#20058048

    I believe I have a similar problem with my Dell M6600 with AMD(ATI) M8900 graphics card. I've used the computer without problems for 1 1/2 years and 3 days ago I noticed the mouse pointer getting corrupted, then the screen flashed and went dark. I've tried system restore without success. When I remove all the ATI software, the computer works with the Generic VGA driver. I spent 2 days trying to reinstall the ATI drivers from both Dell and AMD with no success again. This has been very frustrating as it takes hours to do a system repair check, boot in Safe Mode and remove the ATI software.When the ATI driver/software bundle is installed the computer does not boot correctly and go to a black screen after the Windows boot up logo. As soon as I remove all the ATI drivers and software the computer boots again and works with the Generic VGA driver. I don't want to erase my hard drives (RAID 1) just to try to fix this. I will buy another laptop hard drive and try a clean Windows 7 Pro install. My guess is that either the graphic card is going bad or ATI drivers are not compatible with the latest Windows Update. Did you have any luck fixing your problem?

  • Qosmio G - Graphic card displays wrong screen

    My laptop froze to a blank screen. When rebooted it first displayed a black background with a light concentration of blue and white shaded blocks in strips vetically down the screen - like a tetris game.
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    I guess the graphics card is a goner and I need a new motherboard aye !

    I know this problem.
    If you power on by the button TV-Tuner, you have a problem?
    As i solved this problem:
    Power On notebook (press standart button ON/OFF , not from TV tuner button)
    When you lisen a sound, press FN+F5, then press ESC>F1 to enter setup (in my notebook)
    Press PageUp PageDown to select pages with settings, in 1 from 3 page you see LCD settigs (or "display settings" or somthing else, im forget), change settings from AUTO-SELECT to LCD+VGA, save+exit
    Help to search:
    black screen when power on qosmio G30 -211 pqg32e

  • Macpro 1st Gen Graphics Card Upgrade

    After reading through several pages of post's on here I am still at a stand still on upgrading my original macpro 2.66ghz quad core. The reason I am upgrading the stock card is I cant handle the grainy look on my photos after using my same moniter with my new macbook pro. Also I am going to be using my bootcamp vista side to play bluray and hd dvds. I recently purchased the new buffalo dual external drive but the images are blury and after a hd video test my graphics card failed misserably. Can someone point me in the right direction. I want to spend around 275-300 shipped. My lcd display supports hdmi and all recent standards.

    Start by posting in the appropriate forum. This is the MaBook Pro forum, not the Mac Pro forum.
    There is a limited number of video cards you can use, and all but one is sold through Apple only. Go to the Apple Store Online to find an appropriate card. Note that some models will not work in your computer. The only card not sold by Apple is the ATI HD 3870.
    You can find various benchmarks by doing some searching at Google, Feedback, Storage Review.

  • Graphics card crashing

    I have a 2007 Mac Pro.  A couple years ago my graphics card failed and I replaced it with the Apple graphics card upgrade.  In the last couple of months I have experienced a problem where I will randomly lose the signal to the displays all of the sudden.  The only way to fix it is to hard reset.  This happens more qickly and frequently when running a second monitor.

    You said you could only fix it with a power-button off and a re-boot.
    Much less traumatic, and sometimes successful, is to put your Mac to sleep, even for a few seconds, and then wake it.
    You can do this "blind" regardless of your settings using Control-Eject. This brings up this old Dialog box (whether you can actually see it on not). The letter S puts your Mac to sleep. The next key you type wakes it again. Try it now, before you have a probelm.

  • Compatible graphics card/s with 06 Mac Pro, 1,1

    My graphics card failed in December 13. The technician suggested the ATI Radeon HD 5770 which I purchased (used) from a supplier. It failed 3 weeks ago so I bought another (identical card, ebay, used). Still no joy so sent to the same technician who confirmed that both cards were faulty. So as well as having an issue with the seller on ebay, I more importantly need to find a replacement card.
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    http://stores.ebay.com/macvidcards
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  • Graphics card is dead! Help with replacement please!

    Hi,
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    I've got an apple display with the ADC plug.
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    My graphic card failed and developed strange barcode type lines that flickered intermittently - getting worse the longer the computer was on. The flickering changed when the cable to the graphics card was "jiggled" / moved around. It turned out to be a problem with the ATI Radeon 9800 graphic card that came installed with the G5. There was nothing obviously wrong with the card the fan was fully operational.
    This is how I fixed it:
    1. Ran a Apple Hardware Diagnostic check from the Startup disk - hold down the Options key, Select Hardware Diagnostic and then select Extended. This confirmed that it was the Graphics board (Video (RAM)) and not the Logic board (contrary to the view of Apple and TechServe - both of whom wanted me to bring the G5 in for their diagnostic ... $150 +)
    2. Purchased the new board (I got it from B&H Photo):
    http://ati.amd.com/products/Radeon9600/Radeon9600propcmac/index.html
    3. Installed the new board - 5 minutes total: remove one screw - carefully remove cooked 9800 board - install new board - replace screw.
    4. Install new 9600 software (which the manufacturers suggest you do first) - it automatically overwrites the necessary 9800 files.
    5. Purchase and connect the Apple ADC-to-DVI converter - used to connect the new board to my Apple Cinema Display 23".
    6. Reboot
    I hope this helps anyone else with a similar problem.
    Best
    Dom

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