Dv9820us Optical Drive Missing

This is a little lengthy so please bear with me. I want to get all the facts out there so you know what I've done so far and what I'm dealing with.
I bought a dv9820us for parts but found it actually booted into the installed Vista OS. However, it did not show an optical drive installed even though a BlueRay/DVD was installed. Light on the optical drive lit as the laptop was booting. It did not appear in the Device Manager. I pulled it and reinserted with power on, no change. I tried another optical drive, no change. I suspected the optical was turned off in the BIOS.
Upon rebooting I noticed the BIOS was the factory original and about 6 upgrades behind. I also noticed there was no option to actually turn the optical off in BIOS. When I rebooted, I selected F9 boot order and the only option is 2. Internal Hard Drive. So I proceeded to boot into Vista and went to the support files and ran the BIOS upgrade to the latest F.34. I turned around as it started and turned back a couple of minutes later to see the laptop powered off. It shouldn't power off but reboot upon successful BIOS flash. I rebooted and the laptop BIOS was bricked and stuck in a boot loop.
I built a crisis recovery floppy loaded with the latest BIOS and booted to it. I was able to reflash the BIOS and get the laptop back up and running Vista. I wanted to upgrade the laptop to Windows 7. Again, there was no optical drive detected. So I connected an external DVD and ran an upgrade from there. It almost finished but sat in Completing Upgrade for over an hour. This is not right so I powered the laptop off and back on to force it to finish the setup. It now fails the Windows 7 load saying insert disk and restart.
Again, there is no optical drive detected. I'm stuck once again.
CAN I force a boot from an external DVD? I want to start the Windows 7 load from scratch. If I pull the hard drive and reformat it from another computer, will it THEN find the installed optical drive? I'm stumped due to the fact that no optical is detected by the BIOS.
Any help or suggestions is GREATLY appreciated!!!!
Dave

....oh, and also tried the FixIt process to repair the upper and lower limit registry values. No help there either.
Problem I see is before Windows even kicks in, the optical is missing in the BIOS.
I took the hard drive out and put it into another HP laptop and did a format and am loading Windows 7. My thoughts are to get the install done on the hard drive, reinstall it in the dv9820, boot in safe mode and allow it to load the drivers for THIS laptop from an external DVD.
If this doesn't help, next step is to disassemble the laptop and look for anything out of place. Not sure but holding out hopes that disconnecting everything and reconnecting MIGHT help. And by disassembling may discover the reason for this, like possible spill damage. Hope not...

Similar Messages

Dv6915nr DVD optical Drive is MISSING

Help my
Dv6915nr DVD optical Drive is MISSING for 3 weeks now. I have done seaching the problem all over the internet.
still couldn't find the solution for it.
Microsoft fix it doesn't fix the problem.
Device Manager won't show any Dvd/Cd drivers
There are 2 ATA devices listed
Ata channel 0 - target:0 - device type:ATA Disk - Current mode: Ultra DMA mode 5
Ata channel 1 - target - device type: - Current mode:
Last time the Dvd drive works and the ata channel 1 target is 1 device type is dvd/cd driver.
i can press the eject button, i can put in the cd and the dvd driver will spin, the light will go on for 3 secs then it stopped.
My computer won't show any Dvd Driver.
Someone help.

lots of people having this problem.
I wonder why....
maybe AVG or some thing is blocking the access of the Dvd-driver?
But get this, when ever i reinstall OS , win vista,
the dvd-rom will show up and starting working....after while or downloading
some windows updates, it stop working again....
hmmmm.......
hmmmmmmmmmm....
who can configure this out.
it could be the microsoft's problem. or anti-virus problem.. i dont know.
but every one here got this problem really need some help from the experts.

I had a multimedia optical drive, but now it is missing, why?

The multimedia optical drive always worked very well, then I had a new battery installed. Could this be the problem?

Does it appear in Device Manager, it it does right click it and Scan for Hardware changes or update Driver. Same deal if you see Unknown Device.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Optical Drives are missing after installation

Today I installed Leopard (10.5.1) onto a freshly erased drive (still have my Tiger volume). I decided to get a fresh start and did an install that only brought over my network settings. Unfortunately both of my optical drives no longer work. Won't mount CDs or DVDs nor can I open or close the drives from the menu bar because the icon reads,"No Drives" when I click on it.
The system profiler does see them and I gathered the following information. The combo drive is the one that came with my G4 which is a Toshiba DVD-ROM SD-R1312. The super drive is a Pioneer DVD-RW DVR-106D.
Do I need to download new files/drivers or pull them from my volume that has Tiger installed? In either event, where do I put them once I get them? Or will I find an installer that knows what to do? Thanks.

Smokerz wrote:
Pioneer 106 is an older optical drive. It was problematic anyway. You could try to flash the drives firmware.
http://pioneerdvd.rpc1.org/#PIONEERDVRIDE
I would add a cautionary note that the "flashing" may not work with Leopard !!!
I have some old drives that now work with Leopard but the flash process required Winders!
Be careful - it's dangerous out there

I have a mid 2010 Macbook Pro, How can I install Windows 7 without an Optical Drive?

For clarity: I have a mid 2010, Macbook Pro. I recently decided to upgrade to a Crucial SSD drive, double the ram (8 gigs), and remove the optical drive in favor of using my old drive as a back up. I am also currently running Yosemite.
I want to install Windows 7 onto my SSD, using bootcamp. Unfortunately I no longer have an optical drive installed, which makes things difficult as Bootcamp does not even give me the option to create a bootable USB.
Now, this is where things get kinda fuzzy:
MId 2010 macbooks use EFI, and are quite capable of booting from USB. How do I know? Because I booted from a USB drive in order to do a fresh install of Yosemite on my SSD.
I have read mutliple forums and threads with claims that folks have had no problems doing this on 2008 Macbook Pros running Snow Leopard. However, what seemed to be required was some clever .plist modding. I have used both text wrangler, and x-code to do this, unfortunately upon booting of bootcamp, bootcamp instantly crashes. Naturally, I can restore bootcamp because I made backups of the .plist file.
It would seem that modffying the .plist file assumes that the option to create a bootable USB device is grayed out. In my case, it is non existent.
I have also read that folks have had success using rEFIt, however rEFIt has been forked to rEFIned, and the developer of rEFIned made mention on his site that Yosemite handles booting differently than previous versions of OSX.
WIth that, I was hoping that some kind person could explain to me whats going on, what I am missing, and what I can do to make this happen just shy of tearing down my MBP and reisntalling the Optical Drive and dusting off my Win 7 disc.
Also, my Model Number/Bootrom is MBP 6,2.
Thanks in advance!

Thank you for your reply, and the information. This is what I came up with:
I added the strings as instructed, however when I went to sign the script in terminal, I was told:
/Applications/Utilities/Boot Camp Assistant.app: replacing existing signature
/Applications/Utilities/Boot Camp Assistant.app: code object is not signed at all
In subcomponent: /Applications/Utilities/Boot Camp Assistant.app/Contents/info.plist
Also, here are screen captures of the lines that I added. Mine are the top string entries:
Thank you for your help, thus far!

Installing Win7 on a macbook pro using a mac mini as external optical drive

hi everyone,
My 2 year old son watches movies on my macbook pro. He stuck something in the optical drive making it unusable. Repairing it is 200 to 300 euros (ouch).
I want to install win7 via bootcamp and I'm using my mac mini (october 2009) as an external optical drive. These are my steps:
1.hold the "t" on the mac mini
2.connect it to the macbook with a firewire 800 to firewire 400 cable
3.Power up and hold the "alt" on the macbook
4.I see the optical drive on the boot screen and I choose it
5.Then I get a blank screen and a few seconds later the "missing operating system" message appears.
Am I missing something? Is it possible to install win7 using a mac mini as an external drive?
PS1:I already have partitioned the HD with bootcamp.
PS2:I've upgraded the hard disk drive of the macbook with a seagate momentus 500GB hard disk. Don't think this is the problem, thought I should mentioned it.

Hi Mike,
For reference it is called "IP over Firewire".
Connect the two computers with a fire wire cable. System Preferences > Network > Configure IPv4: > Manually > IP address: 192.168.3.1 (and .2 on other) > Subnet Mask: 255.255.255.0. Leave the other fields blank. Do this on both computers on the computer you want to allow access to or both for two way access go to System Preference > Sharing > Select a service to change its settings. Turn remote Login on.
On the MBP go to the Finder Menu > Go > Connect to Server > Type in the IP address of the Mini 192.168.3.2 (Whatever you gave it)
With this configuration you still have full use of the Mini and certain apps can use Xgrid and use the processor of the mini when it is not doing anything. I would keep the Mini as 10.4 unless you really need both machines running Leopard. As noted before you cannot boot the MBP from a HDD that is Apple Partition Scheme and vice versa you cannot boot the PPC from a Guide Partition Table.
Sweet Polly

4 Questions re installing a second Optical Drive in a Mac Pro (Harpertown)

For years I have owned and used a Sony DRX-810UL-T optical drive as an external unit with my Mac Pro "Harpertown" purchased on February 19, 2009. It was connected to the computer using the firewire cable and it worked correctly.
Some Background
Today it dawned on me I had an empty optical drive bay in the Mac Pro so I should move the Sony drive in there and eliminate a bit of the clutter on my computer desk. I read the section on installing optical drives in the little Apple manual that came with my computer but it only discussed a single drive installation.
Checked on line and found several sources describing how to do this and a couple of YouTube videos also showing how to do this. (Oddly only one of the videos mentioned the need for plugging in the power cable).
I made sure I plugged the cables into the proper units as both had helpful legends on them indicating which was for the top drive and which was for the bottom drive.
After installation I powered up and found neither drive would appear.
Checked the About this Mac item in the Apple menu and got confirmation that the system didn't see any drives. Opened the computer again and unplugged the Sony's power and data cables then closed the computer and fired up again.
The original Super Drive again appeared and worked correctly.
The Questions:
1. Since the Super drive came with the Mac Pro and was in the top space can I assume it needed to stay there and not get moved to the lower space?
2. Since the Sony DRX-810UL-T has the correct connectors does this indicate this drive can be used with the Harpertown Mac Pro?
3. If it can, did I miss setting some jumpers? I noticed both drives have one jumper in place but each appears to be in a slightly different spot than the other.
4. Since the Sony drive worked correctly with my current OS (10.6.6) using the firewire cable can I assume it does not need a firmware update to be used internally.
Wrap up
Since the original Super Drive is working properly I am sure I did no damage to it or the computer. It would be nice to be able to get the Sony DVD drive to work internally, however.
Thanks, in advance, to anyone who can offer some help with this situation.

hatter,
Thank you for this added information. Here's the current status of things.
Just to check that the Sony drive would work internally I disconnected the superdrive (ata cable and power cable) and made the Sony drive the only drive plugging it in as if it was the top drive. The jumper for it was set to cable select.
The Profiler found it and listed is in both the ATA section and the disc burner section.
I checked the jumper on the superdrive to be sure it was also set for cable select and plugged both drives back in using the top connections for the super drive and bottom connections for the Sony,
Again only the SuperDrive appears in the ATA list and and the disc burner list.
I am beginning to wonder it the problem may actually be with the ribbon cable that snakes back to the motherboard.
Since that cable has a set of dual outlets at the drive end and has them labeled for top and bottom, is it possible to plug in only one drive using the bottom connector as a test to see if data flows to the motherboard?
Is it possible some part of that cable has somehow become disconnected at the motherboard?

[SOLVED] Optical drive no longer detected

Edit:This is so stupid. I had it disabled in BIOS. I don't remember doing it. I apologize for the noise.
I don't know when this happened, but fairly recently. Maybe with linux-3.2 or kmod.
My optical drive is no longer detected. This is what I found in my old logs:
kernel.log.3:Dec 18 22:39:31 localhost kernel: [ 5.277389] sr0: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda tray
kernel.log.3:Dec 18 22:39:31 localhost kernel: [ 5.277738] sr 1:0:0:0: Attached scsi CD-ROM sr0
I no longe have any mention of sr0 anywhere and I can't eject the drive. It's completely dead while Arch is booted. It works fine when I'm in the BIOS configuration menu.
Am I missing a module or something like that?
Last edited by Lars Stokholm (2012-01-11 17:05:13)

i agree. in my case only detect CDemu drive
EDIT: restart my machine. now detect all optical drives
Last edited by sl1pkn07 (2012-01-11 03:19:57)

My Pavilion g7 no longer recognizes optical drive.

Over weekend, notebook no longer recognizes DVD drive. Compuiter lists C: and its two partitions, Drecovery) and EHP Tools), but no DVD drive (I believe it was) H: When I put in a DVD, the drive spools up a bit, then stops. Auto-play does not work.
How can I get it to "see" the optical drive again?
Thanks.

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now listed and working.
If it still iit's still missing, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now listed and working.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

3000 n200 Optical Drive problems

Hi all.
I have a Lenovo 3000 N200 MT0687, that has NEVER had a properly working optical drive.
Purchased this machine, was on display, and they had lost the box, and no one knew the password on it, so formatted and installec Win XP. The optical drive will install Win XP and other operating systems, but once installed
will NOT look at any other Discs. Data, DVD's, music CD's Will not see a blank cd/dvd so can't write to cd.
Have tried Ubuntu 8.04 with exactly the same result.
Everything else works fine on both WinXP and Linux. Optical Drive doesn't show in either.
I have been in touch with the Lenovo service centre on a number of occasions, and have had different answers
each time, everything from updating the bios, to installing drivers. Nothing worked. Have been told my problem, "original
image" not still on it. See below re re-installing said image with recovery cd's.
Lenovo sent me a new optical drive, a different make to the original, no change, still no
drive showing anywhere on XP. (Or ubuntu 8.04, I appreciate there is no support for Linux)
Lenovo even sent me a set of recovery discs(3), which I installed (after formatting, several times with bios set to both AHCI and Compatability) using both the internal and an external USB connected optical drive. Same result, system boots to "Welcome to Vista etc, then shutting down logging off, only to re-boot to the same place ad infinitum. In short "recovery discs" did not recover. Get error message randomly when this happens "Side Bar error The application failed to initialize properly
(0xc0000189) " Click OK to terminate, but is too fast, and terminates itself.
Machine was sent to Selectron for checkout, told "Nothing wrong with it", but the Optical Drive working at last.
Partitioned Vista, (Shrunk Partition to 45gig) installed another operating system on new partition, can boot into both systems
and recovery, working fine, but now no Optical Drive again.
Rang Lenovo again, informed them, and queried possibilty of buying a Win XP recovery disc, told drive will only work with
Vista, so waste of funds to get a Win XP recovery disc that may or may not work properly.
Am I missing an obscure driver, or will the drive only perform all it's functions running Vista
(which the recovery discs will not install properly)?. If this is the case shouldn't it (the fact that it needs Vista)
be mentioned at point of sale. Does this breach the Anti trust laws? I am afraid I am getting very fed up, would be nice not to have to carry around an external optical drive, that needs a power supply, so if anyone has any ideas I would be extremely appreciative, would even consider naming y first born after them. Will post my problem on the Ubuntu lists again, hoping for resolution. Seems that it's a retty basic expectation that CD drives just work. This should be a machine that can have software installed on it. Have 2 towers (1 dual boot) that have had a few optical drives changed with never any problems.
Thanks in advance. Any ideas very much appreciated.
Winton

What a terrible service from Lenovo. Well after many phone calls to what turned out to be a call centre in Romania. and after being promised a replacement drive day after day one finally turned up. Even after fully explaining what I needed I was sent the wrong drive they sent me a DVD Rom and not the DVD Rewriter that was in my original laptop. The same Romanians have promised me the correct one on Monday. I will wait and see. I have little faith in Lenovo and their whole very poor support network. Quite frankly the drive should never have broken in only 3 weeks and after only approx 8 uses.
I wonder what will turn up
Dennis
Message Edited by DennisN on 10-09-2008 02:28 PM

This Optical Drive is Crazy

My optical drive is going bad...I think. I can no longer burn movies. Brand new blank (high quality) media is not recognized when I try to burn. Every archived photo CD -- will not be read. When I put the Apple Install CD's in -- it can read that. It seems to be able to play a DVD. But everything I read seems to indicate this Matshita drive is crap.
Well, at least I have Apple Care, right? Right. But they want me to mail my laptop in to them. Mail my entire laptop in to God knows where??? Or take it to a store and they will MAIL it off for repair. I cannot be without a computer. I would be out of business. And do I really want all of my personal, business and client information to be floating around -- again -- God knows where.
If I had a Dell, they would come in one day and repair it on-site. I am so angry. I have been a Mac owner for over 20 years, and this type of customer service is why I will probably buy a Dell next time around.
Any thoughts, help, suggestions would be greatly appreciated.
Specs are:
MATSHITA DVD-R UJ-846:
Firmware Revision: FQ3T
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No

somewhitechick1 wrote:
Sounds like you work for Apple. Dell absolutely will come to your home, your office...they come to wherever your computer is -- so that you have no down time. That's a pretty darn good selling point, in my opinion.
LOL. Um, we manage over 600 systems, about 45% are Apple the rest run Windows and a good number of them are Dell. We have both Apple and Dell servers. When I call Apple and describe the steps that I've taken to figure out the problem and what my conclusion is, the actually listen, go thru their pages that tell me what steps to try, and suggest any that I have missed, or just plain out put in my order for parts. Straight forward and quick. We have called Dell before with a know problem, but have had to troubleshoot the same steps we already performed in house, time and time again, while they are on the phone. In one case, with a server, we were on the phone for over 6 hours for the span of 2 days before they agreed to send us out a new controller for our RAID. Mind you we have 4 hr (or is it 6?) same day support on these!
My point is.. every tech call does not go as smoothly as we would like. Apple keeps scoring at the top of service call satisfaction as rated by (from what I understand) an independent body. Nobody is saying that they are perfect. I have far fewer problems calling for support with Apple than I do Dell or HP. If your whole point was just to rant about service and not solve a problem.. then this is not the place for such a discussion.

Optical drive not recognized in system profile after hardware rebuild

This is an old MacBook Pro. Apple call it vintage.
Logic board died, so rather than consign it being a doorstop, I took out the logic board and "cooked" it to reflow the solder. It actually worked!
Just prior to this and just before the logic board completely bit the dust I'd inserted a DVD into the optical drive, where it sat and didn't read, wasn't recognized etc. I was trying to drop back down in OS as Lion was too resource hungry for the old machine, so it was an OS install disk. Panther I think?
So now I've got the logic board working, but I cannot remove the DVD. I tried all the tricks, including Terminal etc. On checking System Profile I noticed that the optical drive isn't even listed now. So my question is, is it possible I missed a connection etc when rebuilding the MBP after replacing the logic board? If so, thoughts on where I should look? Is there a way to "force" the OS to find the optical drive? Any thoughts on what to do?
I can't pull the optical drive as one of the screws is completely stripped and honestly, not sure if the laptop is even worth the cost of a replacement drive anyway.

Ok, that's it. I read a few posts in the "...SuperDrive won't accept my CD.." section. and it seems some people are just swapping optical drives like mad, ready to accept that the kit is crap, and "...oh, well, I sure hope this one works better...".
But one guy had the brains to have a look inside. Turns out dust had accumulated in the drive and on the connectors, and when he cleaned them, and unplugged and replugged them, it worked fine. So that's what I did. Took it out and put it back in. Amazing the stuff I cleared out! I also un- and re-plugged the power cable and the data ribbon at the mutha board and bingo!. We have disk, and I can breathe again.
Recommend to others they pretend they've bought a new drive, do a remove and reinstall and be very fastidious. You may not need a new one after all. I just love it that stuff can still be FIXED!
Thanks to Lou and all of you who share your experiences. It's like my brain is suddenly soooo huge...

Optical drive is not visible

My optical drive stopped working. It will not show up under my computer. I checked to see if any drivers were installed and the optical drive was missing from the hardware list. When I try to add new hardware, my drive is not detected. I even tried the trouble shooter that is available on the support sight, but my registry is missing both the upper and lower filters.
Is it just that my cd/dvd drive has stopped working, or is the drive fine and my computer is simply not recognizing it?

Try this article:
http://support.microsoft.com/kb/314060
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

CD-DVD ( Optical Drives ) Common Problems and Solutions

CD/DVD Common Problems…
Dear friends, I have noticed that many laptop users suffering from some common problems. cd/dvd ( Optical Drive ) problems are one of them.. so here I am trying to collect and make available solutions related to cd/dvd drives . Almost all solutions are already advised in previous posts but these are all are in one post. We all are here for sharing problems and solutions. I always appreciate all corrections and additions. In first look optical drive problems seems like hardware problem. These problems have hardware/software both possibility so I request to administrator, to make available this post in both ( hardware – software ) sections. I put only solution links to save forum’s valuable space.
CD-DVD drive called an OPTICAL DRIVE.
CD-DVD discs called A MEDIA
There are 2 possibilities for optical drives problems.
Widows based problems
Hardware based problems
First here are windows based few common problems
All windows based solutions are from Microsoft Corporation.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs - Windows XP...
Symptom:Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows V...
Symptom : You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1 or you install or uninstall applications that have a CD/DVD filter driver.
When you restart the computer, the CD drive or DVD drive no longer works as expected
Your CD or DVD drive cannot read or write media
Symptoms : Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or ...
Symptoms:
The disc label does not appear in Windows Explorer.
The contents of the disc do not appear in Windows Explorer.
When you insert the disc in the drive or when your computer tries to read the disc,the computer stops responding.
You cannot eject the disc from the drive.
The computer takes a long time to read the disc.
CD drive or DVD drive errors may cause unexpected program crash in Windows XP
Symptom : Error
"Program_name has caused and error and must be closed. We apologize for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve rogram_name. We will treat this report as confidential and anonymous. To see what data this error report contains, click here."
You cannot write to a DVD-RAM disc that is in a DVD-RAM/CD-RW combination drive
Symptom : "The disc in the drive is not a writable CD or it is full. Please insert a blank, writable CD into drive D:\, or insert a disc with enough free space to hold all the files you have selected for writing to CD. "
DVD-RW Drive Appears in My Computer as a DVD-R Drive
Symptom : "If your computer has a DVD-RW (digital video disc rewritable) optical drive, the DVD-RW icon may not appear in My Computer. Instead, your DVD-RW optical drive may appear as a DVD-R (digital video disc recordable) icon."
Windows XP does not recognize a DVD-RW disc
Symptom : When you insert a DVD-RW disc into the DVD drive of a Microsoft Windows XP-based computer, Windows XP does not recognize the disc. For example, you do not see any files on the disc.
You may also experience this problem with DVD-RW discs that have been formatted as VD-VR. Some consumer DVD recorders use the DVD-VR format.
CD-R drive or CD-RW drive is not recognized as a recordable device
Symptom : When you try to burn data to a CD-R or a CD-RW, you do not have the option to send data to the CD drive.
When you view the properties of the CD-R drive or the CD-RW drive, you notice that the Recording tab is not displayed in the CD Drive (drive_letter: ) Properties dialog box, where drive_letter is the letter of the CD-R drive or CD-RW drive.
Note To view the CD Drive (drive_letter: ) Properties dialog box, click Start, click My Computer, right-click the CD drive that you want, and then click Properties.
Additionally, you may receive the following error message:
There is no disc in the drive. Please insert a writable CD into drive.
CD-ROM Drive May Not Be Able to Read a UDF-Formatted Disc in Windows XP
Symptom : Your computer cannot read some or all files on CDs or DVDs that were recorded through the use of the Optical Storage Technology Association (OSTA) Universal Disk Format (UDF) file system standard. Symptoms may include:
The disc is not recognized at all and shows up as empty.
Error messages such as "The file or directory is corrupt and unreadable" appear when you try to access files in Windows Explorer.
Some portions of a DVD-video may not function correctly
How to troubleshoot issues that occur when you write data to a CD-R or CD-RW optical disc in Windows...
Symptoms :issues that occur if you write data to CD-R and CD-RW optical discs and how to troubleshoot issues with CD-R and CD-RW drives.
These are most common issues related to optical drivers.
Tomorrow will try to explain hardware possibilities.
All friends suggestions and correction are highly advisable..

I upgraded to W7 and everything works fine except two things.
I followed the
http://h30434.www3.hp.com/t5/Operating-systems-and-software/Windows7-Upgrade-Guide-for-dv6000-dv9000...
process and still have the problem DVD not under device manager
DVD spins when booting but after W7 splash screen no longer functions, it did work prior to upgrade.
I have seen many listed problems but no solution. my device is a TS-L632N and based on the most recent drivers i can find still not working. I looked in the registry and it is not listed under cdrom or
{4D36E965-E325-11CE-BFC1-08002BE10318}
there are no upper or lower filters

Mac Pro 3.1 Optical Drives not recognized.

My Mac Pro (2008 2 x 2.8 Quad Core) 3.1 running OS X 10.10.1 has always had 2 optical drives. The first an Apple Superdrive as shipped and a second optical dvd/cd drive. Both have worked for years, although in recent tears, the 2nd drive experienced problems where it would not open. Finally it died all together and I removed it. I have added a replacement IDE optical drive and now neither optical drive works or is even recognised by the OS X. My system info shows "No Drives", yet both are installed and connected. I have rebooted many times, I have reinstalled OS X Yosemite, yet both drives are still missing as far as the computer is concerned.
Does anyone know how I may diagnose this problem further, or better still, how can I fix this issue.
Regards
Nermie

After checking connections, I would try a NVRAM reset:
http://support.apple.com/kb/HT1379
If it still doesn't show, I'd pull it and connect it to a different machine.
If it does't show there, I'd call it dead.
Oh, and as for the jumper, I wouldn't change it without changing the second drive as well.

Dv9820us Optical Drive Missing

Similar Messages

Maybe you are looking for