Dv9910us recovery

The DV9910us is a a colleages computer. He went thru 3 friends who tried to upgrade to windows 7 64bit OS. In that process which failed, they had tried bios upgrades and somewhere in that process lost use of the dvd drive, they completely wiped the hard disk after that and couldnt get the OS back on. Thats when I got it. To the point...I removed the hard disk and put the image of another computer on it along with an Vista 32 fresh image to build the correct OS. That worked to get the OS on line however the DVD player is still not recognized by the OS. So I gave in to ordering the Restore disks thinking I could image them on to a usb stick or the hard disk, I got the missing bootmgr message. The actual instructions state insert the disk and follow instructions. Theres nothing about booting. I examined the disk and it doesnt appear to have boot sys files. So how does one really use them? I mean you order these disks to restore your computer to factory purchase because your computer is corrupted or wont boot to start with? So what do you do?

You boot from the Recovery Disks.
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Unable to create recovery discs

HP Pavilion DV9910US
Windows Vista 32-bit
When I try to go through the Recovery Manager program to create my recovery discs, I'm given the following error message:
"Softthinks CD Creator has stopped working"
It then informs me that Windows will find a solution and let me know if/when one is found.
Sounds like I have a program that's fouled up, but not sure which one. Never heard of this Softthinks CD Creator, only the Cyberlink DVD suite that came preinstalled. Help?

You can order recovery media here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If HP no longer has Recovery Media for your model, order them here
http://www.computersurgeons.com/Default.aspx

Restore dv9910us no software but whit a hp_recovery partition

i have formated my pavillion dv9910us and nstalled xindows xp, the xp do not work, i want back to vista but i can find a doftware to restore my notebook, i have a partition named hp_restore i just need the software to get the data from that partition, must be for win xp
cheers from argentina
This question was solved.
View Solution.

1.Right-click on "Computer" icon and select manage.
2.This will launch the Microsoft Management Console.
3.On the left side of the MMC, click on "Disk Management" and it will show you all of the partitions.
4.Right-click on the "HP Recovery" partition and select "Mark as Active Partition."
5.When the warning prompt appears, select "Yes" - Reboot and it will automatically boot into the Recovery Manager on the D:\HP_Recovery
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DV9910US Audio and webcam not working.

Hello, I have worked for over a month on trying to restore a HP DV9910us. I even ordered the recovery CD from HP. I can not get the audio working or the webcam working. I have done extensive research online and tried every solution I found. Any help will be appreciated. Thanks

Hello robc1042. I understand you're having some issues getting your audio and webcam to work.
You said that you've tried numerous solutions. Would you mind giving a quick list of the sorts of solutions you have tried? This will be helpful as I wouldn't want to suggest solutions you've already attempted.
You may even want to take a look at this thread. I posted this a little while back but it covers the solutions for a webcam not being detected. You may find it helpful.
To begin I would like to see if either the webcam or sound card is listed in Device Manager. Try the following.
Click Start, type "Device Manager," and press Enter.
Expand the "Imaging Devices," "Sound, video, and game controllers," and "Other Devices" sections.
List what you see.
I will await your reply. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Data Recovery from Partitioned and formatted Bit Locker Encrypted Drive

Recently because of some issues in windows 7 installation from windows 8 installed OS. it was giving as the disc is dynamic windows can not be installed on it. so at last after struggling hard no other solution i partitioned and formatted my whole
drive so all data gone included the drive which was encrypted by bit lockers.
For recovery i used many software such as ontrack easy recover, get data back, recovery my files professional edition but still i couldnt able to recover my data from that drive. then i found some suggestion Using CMD to decrypt my data first
http://technet.microsoft.com/en-us/library/ee523219(WS.10).aspx
where it shows it successfully decrypt my data at that moment my drives were in RAW format excluding on which windows is installed and then in CMD i check Chdsk which also shows no problem found. but now problem is still i coudnt able to recover
my data then i format the drive D and again tried to recover data using above software after decryption still no result.
Now i need assistance how i can recover my encrypted drive as it was partitioned and also formatted but decrypted also as i have its recovery key too. thanks

Hi ,
I am afraid that we cannot get the data back if the drive has been formatted even if use the
BitLocker Repair Tool.
You’d better contact your local data recovery center to try to get data back.
Tracy Cai
TechNet Community Support

Manage-bde command is not generating recovery key on network location

Hi,
I am trying to save the recovery key to the network share location and start up key in the USB drive while enabling bit locker.When the OS drive gets encrypted, the default folder for recovery password shows that it contains 1 file but not getting anything
inside it when i checked the properties of the folder.
i have already changed the group policy as "choose default folder for recovery password".
I am using the command to enable the bit-locker as "manage-bde.exe -on C: -rk
<network location to save recovery key> -sk <location of the USB drive>
-rp to enable the bit-locker. It is generating the start up key in the USB but not the recovery key on network share.
Can anyone suggest what i am missing or what else i should do to generate the recovery key on network share.
Does manage-bde process be able to save the recovery key on network share or it hand over to some other process to perform this task.
Thanks
Gaurav Ranjan

I got you Manoj, but I want to ask you one think that what if i lost the startup key or my USB stick. I have my recovery key on the network share. In order to log-in my machine I need the recovery password. From where i will get the recovery
password(48 digit). Surely from the recovery key on the network share. So how can i get the recovery password if only we have the recovery key.
I know both are different in context. Both are two different thing. I have lost my USB stick along with the recovery password and I have to log-in my machine. How can i do that i want to know that. Do there is any method to get recovery password from the
recovery key on network share. I have retrieved the recovery password when the recovery key in AD. But this time it is on network share.
Also one think which I need to solve is that the manage-bde -protectors -add command creates a new .bek file along with the older one. So the .bek file which get shown at the time of the start up of the machine is different from that stored in the network.
So i am getting confused as which .bek file is for which machine and hard to retrieve the password.
Is there any method to store recovery key on network without the -protectors -add command line so that both the .bek file should be matched and can easily be known for indiviual machine in an OU. As if both the .bek files will be different it would be difficult
to to retrieve the recovery password for the machines.
Please do inform if you need some more information about the scenario if i missed something.
Thanks
Gaurav Ranjan

Did PC Recovery and Dowloaded iTunes, wont open, only get error reports.

I just did a PC recovery and have all of my music from iTunes backed up on a dock drive. I just re-downloaded iTunes and installed it. iTunes won't open, I just get an error report every time. I clicked on the setup file and tried to repair it. I've uninstalled it and redownloaded it. Still the same result. Does anyone have any ideas on what else I could do?

does that help anyone?
dv8000 Windows XP

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

My iPod Touch is stuck in recovery mode after I left it on while updating!!!

I was updating my ipod touch 3rd generation (ios 4.3, i think) and I saw a wasp and left the computer on in the middle of the updating process and now the ipod is stuck in recovery mode and it says the only way to get it out is to recover it, but that will erase everything!!! HELP ME!!! until i get an answer      I HATE YOU, APPLE URGG
operating system: whatever the latest available to itouch is.

Without knowing what the error message said all I can suggest is:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201263 my iphone 4 went into recovery mode & will not restore. Unknown error 21 comes up on iTunes. Please can someone offer any ideas for a solution?

I have an iphone 4 nearly 2 yrs old. It has worked perfectly for that time. On Friday last (whilst away on holiday) I took the phone out of my pocket & it was lifeless. I tried switching it on, no joy, I tried the power/home button reset no joy. I plugged it into a mains charger & it came on but had a banner across the screen saying "verification required". I removed the charger & decided I would try again when I got home so I could connect to my PC & iTunes.
At home I went through the whole above process again but when I plugged it into the mains again it just had the Apple logo going on/off repeatedly. I plugged the phone into my PC & the apple logo appeared followed by the "connect to iTunes". In iTunes I get the banner "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". So I click on "OK" the "Restore" then a banner asking if I'm sure I want to restopre the iPhone appears, press "Restore & Update". iTunes starts to remove the software, veryfies it with Apple & then another flag "The iPhone could not be restored. An unknown error occurred (21) which appears to be a security issue.
I thought the above problem was something to do with O2 because I picked up my new iPhone 4S last Tuesday but was unable to set it up until I got back from my holiday, O2 say it isn't anything they've done.
My question is has it happened to anyone & can anybody offer a solution, is it a hardware or software issue?

Please see the two articles below:
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125

CTO Error while doing a Recovery

I tried doing a system recovery that with the help of the recovery discs provided by HP. I have a windows 8 laptop and I received a set of 4DVDs, 3 of them are for the OS and 1 is for drivers. Everytime after going through the long process of recovery I get an error message that the windows cannot be recovered.
This is the Error Log:
[12:11:58.56] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[12:11:58.58] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[12:11:58.58] ------------------------------------------------------------------------------------------
[11:34:19.47] Start BBOffline.cmd...
UPDrv=[C:]
[11:34:19.50] Set UIA Error Code to 951
[11:34:19.80] Delete [FBI] folder.
[11:34:19.80] WinPE is 64bit.
[11:34:44.10] Starts [FixUps].
[11:34:44.13] ---------------------------------------------------------------------
[11:34:44.15] FixUps.cmd...
[11:34:49.26] FixUps.cmd completed...
[11:34:49.26] ---------------------------------------------------------------------
[11:34:49.26] Starts [Tweaks for SSRD].
[11:34:49.30] ---------------------------------------------------------------------
[11:34:49.30] SSRD Tweaks to change user default locale...
[11:34:49.30] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
[11:34:49.45] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:en-US ".
[11:36:12.58] ---------------------------------------------------------------------
[11:36:12.60] Launch PININST.exe for Offline ...
[11:43:03.63] Starts [Sleep 10 sec].
[11:43:13.98] Starts [Create RStoneFUpdate.INI].
[11:43:15.91] Starts [create 1GB Pagefile for offline].
Volume in drive C has no label.
Volume Serial Number is 4ED9-F2E1
Directory of C:\System.sav\bbv
05/19/2014 11:43 AM 1,073,741,824 pagefile.sys
1 File(s) 1,073,741,824 bytes
0 Dir(s) 50,673,041,408 bytes free
[11:43:16.13] Brand detection.
[11:43:16.27] Customize error handling for Specialize ~ BBV1.
0 file(s) copied.
[11:43:16.30] ---------------------------------------------------------------------
[11:54:25.70] Check Win 8 configuration...
[11:54:36.72] Check system ID...
[11:54:46.45] Check OS SKU...
[11:54:54.48] Check option code...
[11:55:18.52] Check brand name...
SKU_DEF_COUNTRY=[113]
SKU_DEF_SYS_LOC=[hi-IN]
Reset country in administrator...
Reset country in Default user...
Reset System locale
Deployment Image Servicing and Management tool
Version: 6.2.9200.16384
Error: 1016
An error occurred while attempting to access the image.
For more information, review the log file.
The DISM log file can be found at X:\windows\Logs\DISM\dism.log
Updated System Locale info...
[12:01:16.72] Start PIN Tweaks...
[12:01:18.02] ---------------------------------------------------------------------
[12:01:18.02] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
[12:01:18.02] ----------------------------------------
[12:01:18.04] Tweaks for OOBE's Unattend.xml
[12:01:18.04] to pick up the proper file...
[12:01:18.04] ----------------------------------------
[12:01:18.04] rename unattend.org to unattend.or_
[12:01:21.99] ----------------------------------------
[12:01:21.99] without Light Sensor..
[12:01:22.03] ----------------------------------------
[12:01:22.04] This is Restored image by SSRD [SSRD.flg]...
[12:01:22.06] ---------------------------------------------------------------------
[12:01:23.76] Start MIR Tweaks...
[12:01:25.08] ---------------------------------------------------------------------
[12:01:25.08] [MIR Tweaks] ...
[12:01:25.08] ---------------------------------------------------------------------
[12:01:25.78] Start Factory Update(s)...
[12:11:53.90] Start QFE Offline installation...
[12:11:58.48] PININST_OFF: PASSED...
[12:11:58.55] Found some error on PININST_OFF.log...
[12:11:58.56] Check C:\System.sav\Logs\PININST_OFF.log to see which command failed...
I called the customer care regarding this and they asked me to visit the service center. The service center people told me that my recovery disks are not working properly. I am not convinced as they have been used just once before, they seem to be fine and I dont want to order another set of DVDs without being sure that thats the solution.
KIndly Help
Thank you

Hi aniketvyas102,
Thank you for your inqiury, I am happy to help.
Aferr reading your log, it is all related to the software and not hardware. Therefore it is your disks a fault. I suggest contacting HP support and explaining the issue in detail to them. They will be able to provide you some options.
Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region HP Technical Support Sitemap.
Sparkles1
I work on behalf of HP
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Error while testing recovery plan

Hi!
From docs about SRM 6:
from Install guide
If you use vSphere Replication, do not select a placeholder datastore that you already use
as the target datastore for replications.
from admin guide:
The replicavirtual machine that vSphere Replication creates and the placeholder virtual machine that
Site Recovery Manager creates can both reside on the same datastore on the recovery site because they are
created in different datastore folders. When the replica and placeholder virtual machines are in the same
datastore, Site Recovery Manager creates the placeholder virtual machine name by using the replica virtual
machine name with the suffix (1). Site Recovery Manager applies the inventory mappings to the
placeholder virtual machine on the recovery site.
so, I guess the best practice is mentioned in the Install guide

Yes, you can consider the suggestion in the Install guide as "Best Practice". Using the same datastore for placeholders and target for replication is supported, but can create confusion with multiple folders created for the same VM.
Best Regards
Stefan Tsonev

Unknown Error during Recovery - iPad no longer Recognized by iTunes

I have a 3rd Generation iPad which I was attempting to perform a factory reset. I received an "Unknown Error" during the process and from that point on I have been unable to get iTunes to recognize my iPad in recovery mode (or otherwise).
I have tried every thread on the subject, but I found one interesting thing. If I connect the iPad with the same cable, etc. to another computer it immediately recognizes it in recovery mode and offers to restore the iPad.
It seems like my computer is not recognizing the iPad because it was in the process of restoring the device when the error occurred. Does anyone know if there is a way to reset or fix this issue. I would prefer not to update iTunes and download both the new iTunes and iPad software again and use another computer if it is not necessary.
Any help would be appreciated.
Thanks

Hey KSHItunes,
That was a good test to try your iPad on another computer. It does seem to isolate the issue to something with your computer setup.
Although you would prefer not to update iTunes, there may be steps in this article which can help.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Please check it out.
Regards,
Nubz

HT1212 My 7 year pls has forgotten her passcode for her iPod touch. I have put it into recovery and through iTunes tried to restore. But it will only let me also try to update it with iOS 6.1.3 which no longer allows the bypass of the passcode. Can anyone

My 7 year old has a passcode on her iPod touch. She forgot it, after multiple attempts at what it could have been, it comes up with disabled etc.....I have tried it in recovery and hooking it up to iTunes (which the device has been previously synced up to) to restore. But the problem I am having is it only gives me the option to update also, to iOS 6.1.3 with the new bug fix which it won't allow you to bypass the passcode. It gets a little into the downloading, turns the iPod on and then asks for the passcode to continue?! I am at a loss as to what to do now, as every forum says put it in recovery and restore. I can't use the 'find my iPhone' app as the iPod is offline. I've tried it on a laptop not prev synced up to and get the same problem. Has any one got any ideas!

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

Brand new Ipod Touch, tried to update, stuck in recovery for hours

I just received an iPod Touch today. I hooked it up to itunes, played around with it for a bit, with no problems, and several hours later downloaded the upgrade 2.02 from the itunes store. I followed the directions. In the process of downloading, I noticed that it seemed to be stalled on "Verifying Ipod Software" for over an hour. The screen of the ipod displays the Apple logo and the little circular icon that indicates progress beneath it (which had stopped for some time). After several hours and after searching for answers here, I figured that there must be a problem. I couldn't do anything in itunes and the only thing to stop the downloading was to force the ipod to shut off. I hated doing this, but I knew something was wrong and there was nothing else to do. I discovered that itunes was actually frozen and I had to force quit that, as well.
I started up the ipod again, and of course, it indicated that I needed to plug in the USB cord. I did and it prompted me to restore. I tried to do that and came up with the 1604 error. Tried it again, same thing. Then, when I restarted the ipod, I came up with a white screen, which was quite scary. I shut down my computer and started it back up again. I began the recovery process, which, this time, went smoothly, until I hit the "Verifying iPod Software" section. It's been over an hour and it's still on this. The progress bar isn't moving forward, it's the sort of moving stripes bar, if that makes sense. iPod screen is frozen. I'm afraid to either disconnect/quit again, or leave it. I'll have to disconnect at some point to take it to the Apple Store, but I'm afraid I'm only damaging it further.
I know these questions have been asked here, but I'm not even expecting an answer to the root of the problem (I'm used to this madness, as a frequent Apple customer). I just need to know whether it's better to quit this recovery and disconnect, or just keep leaving it. How long until I KNOW that it's not working?

Well, I figured since I had nothing to lose on the ipod (since I'd already stopped the updating once), I would just do it again, and try to restore it without the firmware upgrade. Because the ipod worked just fine with its original settings. The exact same thing happened - itunes was frozen.
So I went through the process again, only this time I followed some advice from another thread, tracked down the folder where the firmware update was stored, and trashed it. Then I tried to restore the ipod again. Well, it turns out that there's no going back to the old version. It merely downloaded the firmware update yet again. I let it go, figuring that there could have been something wrong with the first download and I'll wait and see. Now, I'm in the "Restoring Ipod Software" section. I have a feeling nothing will change. So, I'll be taking this to the Apple Store tomorrow (and raising ****).

Dv9910us recovery

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