DVCPRO HD footage comes in all white - Premiere CS6

I'm on a PC running Windows 7 64 bit using Premiere CS6 as part of Creative Cloud
When I import a quicktime with DVCPRO HD 720p60 codec, the video shows up as all white, but the sound plays (this is also the case when I import the footage to After Effets CS6).
The footage itself is okay since I've openned it on a computer with Premiere CS5.5 and After Effects CS5.5 and and it shows up just fine.
I installed all the CS6 Creative Cloud updates, but the problem persisted.
I followed the directions here http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html but it didn't help (although after uninstalling Premiere and After Effects, when I ran the cscleanertool.exe it didn't see Premiere or After Effects, so I couldn't use it to clean anything).
Also in Premiere, I can create sequences with DVCPRO presets, so it's not that I'm missing those.
Anyone have an idea how to fix this?

I am having the same problem! The footage works fine in CS 5.5, but in CS 6, it's all white in Premiere, After Effects, Media Encoder, and Encore (using Dynamic Link to bring the sequence in from Premiere).
In response to Jim, I don't think asking for AVI versions is the solution - going back and asking for footage in a different format (especially if you were given a relatively standard format) would feel stunningly unprofessional to me. Clearly, this is a problem that is new to CS 6, and not being able to handle a widely used format is in my mind unacceptable...and unaccountable, since I can't figure out what would be behind it.

Similar Messages

How to import footage from Sony F55 to Premiere CS6?

I'm going to shoot a project on HD with a Sony F55 (not in 2k or 4k). My DoP has given me some test footage, but I am unable to import the footage into Premiere. Can it import native or do I need to download any additional elements?
Thanks, Jason

Thanks. When I try and import the file, right now I just get a green blank screen when the clip comes up. (I have successfully loaded the plug-in). I just dragged and dropped the clip plus its supplementary files into the project, and is said that 3 of the supplementary files weren't compatible (one is .mxf.bmp and one is .BIM). The .mxf clip itself is what appears, but it is just blank. I'm wondering if I'm loading the clip wrong?
Jason

My iPad screen went all white when I was trying to close an app. I cant turn it off and iTune cant sync with it either. Does anyone know what I should do to fix this.

I have an iPad 2 that is about 2 years old and is in good shape. I was trying to swipe off an app when the screen went all white. I held down the power button to shut it down but it wont do any thing but go black. When I press the power button it come back all white with no icons and no passcode pad. Does anyone know how to fix this or what it is?
Thanks

TThanks for the suggestion but it turns out that you have to hold down the Home button, the Power button AND the Volume UP button at the same time for several seconds until,the Apple appears To fix the white screen of death. Found that on another help site. It works and boy an I glad. Pass it on.

Cannot move HD DVCPRO movies cross-platform unless all systems are 5.1

The 5.1 Crossgrade creates an awkward situation whereby an HD DVCPRO movie exported at full rez ('Current Settings') on an Intel box cannot be viewed on a G4 unless that system too has FCP 5.1 installed - the codec changed to allow the Intel compatibility. Earlier installs of FCP do not allow playback in Quicktime Player - you can hear the audio but the video is white.
The easiest answer is of course to ensure everyone's on 5.1, but that's not going to work in every case. So - before we launch into an export to another format that IS cross-platform compatible, do we have any advice? We need to export a 2.2 hour feature on a MBP, and long transcodes are going to be a pain.
DV would work fine, if the codec doesn't suffer the same problem. Does it? And if not, is transcoding >2 hours to 24fps DV going to be painful?
All advice gratefully receieved. As long as it's not from Mr.Ham.

Ouch indeed. I wish 'that fellow' the best! We don't have that problem though (we've got all the MXF's and a full backup of all the MXF's too, and everything was imported in 5.1). Our problem is a client who doesn't have 5.1, so he can't see the media we're exporting from 5.1 on his G4 with FCP 4.5. But he only needs to view the media, and it doesn't need to be in FCP - Quicktime Player would be fine. So we want to give him the material in a format that is compatible with his system So my question is - does DV exported from 5.1 suffer the same crossgrade format issues? And is it very timeconsuming to trasnscode out to DV from HD DVCPRO?
Worst comes to worst he can get 5.1. But it'd be great for budgetary reasons if we could avoid that.

Pages Document displays all white in preview

I took an old flyer that I had on my iPad and brought it over to my MacBook Pro. After I finished the modifications I tried to put it back on my iPad. It kept hanging on the import so I decided to just save it as a PDF and manually place it on the iPad. However, when I save as a PDF all that displays is a white page, if I try to print the preview screen is all white as well.
Any help would be appreciated, I need to get this flyer ready by Monday.
Thanks
PB

There was one (maybe two) plain yellow object like this one. I build this one in a hurry with Gimp but in the doc it was a vectorial object.
and if I remember well, after removing it (or them) the doc behaved well.
If I may get the doc with is treated in this thread, I would try to identify it in the index.xml file.
Maybe I would understand what's wrong with it.
Yvan KOENIG (VALLAURIS, France) dimanche 5 février 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

I am trying to use photomerge compose. I open one standard jpeg image and one image that is my business logo in a png format. When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from

I am trying to use photomerge compose. I open one standard jpeg image and one image that is my business logo in a png format. When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from it. It has worked in the past but I downloaded the update today and photomerge will not work correctly. Any ideas?

hedger,
How do you expect anyone to help when we don't know a darned thing about the file, abut your setup, exact version of Photoshop and your OS, machine specs, etc.?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

HT4623 iOS7 downloaded and now my screen is all white

I downloaded iOS7 and now all of a sudden my screen is all white, nothing happened to the phone during installation it literally sat right next to me the whole time. What do I do? My lock button is broken so I can't reset it.

Hey aCasey,
Thanks for the question. If you have not done so already, it may be appropriate to restore your iPhone with iTunes and reinstall iOS 7. If you have trouble, you can do so in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

Orange render bar on native DV or DVCPRO HD footage in matching timelines

Okay, I've searching and calling people to figure this one out. I've captured DV footage, removed the pulldowns correctly to make it 24p, and I've used easy setup and checked my timeline settings. All correct and matching. So, why are the raw clips dropped onto the timeline presenting me with an orange render bar. This is happening with DVCPRO HD footage too. I don't remember this being an issue until updating to 5.1.3. I upgraded, so I have to downgrade to test my theory.
I have 5.0.4 still installed, so I tried it. Used XML to reopen project in 5.0.4, I have no such problems, no orange render line. What's the deal? Is 5.1.3-5.1.4 have to use core video or something that my graphic card in my old G4 tower can't handle?
Please somebody tell me this is happening to them too. It doesn't occur on my MacBook Pro, just my tower.
PPC G4 1.4Ghz, 1.5Gig RAM Mac OS X (10.4.8)

Sorry, I didn't mention all that I tried. I did dump the prefs, still no use. I'm trying to find 5.1.2 right now, see if it did it. I don't remember an issue under 5.1.1 either.
This is very frustrating because it's supposed to be running natively on the media that FCP runs natively. Even the old versions work better at this. Not a problem if you're on an Intel box with the new stuff. Seems like it's purposely crippled.

Need help getting all white background for jewelry pics and resizing help for my website

Can someone please help me? I'm completely new to photoshop and I have elements 12 and I need to make the background all white for my jewelry photos. I have googled instructions but a lot of my jewelry has chain in it so it's hard to select, erase etc. I have no idea what I'm doing. I also need to resize my photos to 400x400 but when I do they distort. Someone told me I can collect the background color and then resize the canvas but again I'm a complete newbie and none of this makes any sense to me.
Thank you

no worries.
you mentioned that you have tried a number of driver packs, to no avail.
can you confirm if you've tried this: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012809
ThinkPad 2x2 11a/b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP
found in the X120e driver matrix, here: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT072377
cheers.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

Mac Pro and Lucite 23" cinema display turns all white when starting up the

I have a friend that has a 2.6 MacPro and a ADC 23" cinema display with adapter. When ever he starts the computer the screen turns all white and locks ups ? Any ideas what's causing it ?

Try Resetting the PRAM (Press and hold the Command-Option-P-R on start-up), some of the basic monitor parameters are stored there, maybe it'll be enough, and its an easy and harmless procedure.
About Resetting PRAM and NVRAM:
<http://docs.info.apple.com/article.html?artnum=2238>
Good Luck,
Baryo.

Adobe premiere cs6 crash with AMD A8-5600k APU whit Radeon HD

Hello everyone, I am writing because every time I do a rendering with adobe premiere cs6 me pc crashes, blue screen error, or turns off and ariavvia from nothing ..
and I noticed that this problem from me especially when laoro with avchd files (. mts) because I tried to do with rendering. avi file and the problem seemed solved
I have a windows 7 ultimate 8gb ram - AMD A8-5600K APU with Radeon HD graphics
with 4.30Ghz processor
Help me thanks in advances! cheap to make!

That MAY be a hardware error... since video editing stresses all components
Read Bill Hunt on BSOD http://forums.adobe.com/thread/772169

Adobe Premiere CS6 with Blackmagic 4K footage

Hi,
I am trying to open footage shot with Blackmagic 4K camera in premiere but all I get is a 1347 x something ... footage. I know Premiere CC will open it... But.. what about premiere CS6.. is tehre any trick or plugin to get it to open what is (or is supposed to be) standard 422 Pro res Quicktime File (sure.. at 3840x2160) ?

Again me...
I found a way.. I converted the footage with MPEG STREAMCLIP (freeware) re-exporting at the same resolution, Quicktime Prores 4444.. In this way it works fine.. I guess Prores out from BM4K is not exactly as ProRes out of Quicktime ! Hope it helps

All white screen???

My battery on my ipod touch was dead for a few weeks. Now after I have charged it up, I only can get an all white screen on my ipod with no options? Can anyone help?

hello, from your description i'm not sure but maybe it's the following problem: [[Firefox opens with a transparent or blank window]]
if you think malware is active on your pc, please run a full scan of your system with the security software already in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner], [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner] & [http://www.kaspersky.com/security-scan kaspersky security scan].
[[Troubleshoot Firefox issues caused by malware]]

Sequence Menu is all white

After DL'ing into Speedgrade I am presented with the familiar choose your sequence menu. Only I can't read any of the names. I just see the icon for sequence and an all white box. This would not be too difficult if I wern't working on a feature that has many sequences and multiclips. Anyone seem this before?
Kevin

Yes that works, but as this is a feature film being graded over several days one should not have to load premiere to load speedgrade. I just took it out of my sequence bin and put it in the root of the project, and now it is easy to find, but it is still a work around that should not have to be used.
Kevin

Map module is all white

Hi,
Installed the LR 4 Beta in MacOS Lion and it looks great. However, I couldn't see anything in map module. No map showed up. Where the map is supposed to be is all white. Installed on another Mac with 10.6.8 but everything went well and the map showed up.
Joseph

Tried the charlesproxy. Here is the saved result when I clicked the map module for LR4. (Too bad I can't attach the file here, so I pasted as a txt).
Thanks, Joseph
¨Ì sr com.xk72.charles.model.Session‘Î3≠
$= J whenCreatedL hostsByNamet Ljava/util/Map;xr com.xk72.charles.model.ModelNodeæÚ@k/ " L childrent Ljava/util/List;L parentt"Lcom/xk72/charles/model/ModelNode;L
propertiesq~ xpsr java.util.ArrayListxÅ“ ô«aù I sizexp w sr com.xk72.charles.model.HostA ˇÜg c   I
actualPortI portL hostNamet Ljava/lang/String;L protocolq~    xr com.xk72.charles.model.Pathc√H¯U e   L pathNameq~    xq~ sq~ w
sq~
sq~ w
sq~
sq~ w
sr"com.xk72.charles.model.Transactionå“ o 8±» I
actualPortI clientLocalPortI
clientPortI portI remoteLocalPortZ requestBodyDecodedI requestHeaderSizeI requestSizeJ requestSizeLongZ responseBodyDecodedI responseHeaderSizeI responseSizeJ responseSizeLongI statusJ transactionEndJ transactionRequestJ transactionResponseJ transactionStartL
clientAddresst Ljava/net/InetAddress;L    exceptiont Ljava/lang/Exception;L fileq~    L hostq~    L notesq~    L protocolq~    L protocolVersionq~    L refereesq~ L
remoteAddressq~ [ requestBodyt [BL
requestHeadert Lcom/xk72/proxy/Fields;[ responseBodyq~ L responseHeaderq~ L schemeq~    xq~ pq~ pP"∏√Ñˇˇˇˇ√¢   2 P 4’∞ } 4’∞   4’∞ { 4’∞ ¢sr java.net.InetAddress-õWØü„Î€ I addressI familyL hostNameq~    xp ppt /maps/api/js?sensor=falset maps.google.compt httpt HTTP/1.1psq~ J}„O q~ psr com.xk72.proxy.http.HttpFields ° ív   L    firstLineq~    xr com.xk72.proxy.Fields ° ív   L
fieldNamesq~ L fieldValuesq~ xpsq~     w     t Hostt
User-Agentt Acceptt Cookiet Content-Typet Accept-Languaget Accept-Encodingt Pragmat
Connectionxsq~     w     t maps.google.comtDLightroom/4.0 CFNetwork/520.2.5 Darwin/11.2.0 (x86_64) (MacPro3%2C1)t */*tËNID=55=poVwK8U_0FbJySJVwULSrec5SoMy_V1WDbWzQeSmK664HuSK80O8IH2qDdzraI4MEXiLWjTp_SZ_C 7fXrNXbOT7gMU4Q4A0Yk2_rK9IytB44JN3oGcuZj1eFkHRXrnQn; PREF=ID=4f4be93224b04186:U=5238604a343942d9:FF=0:TM=1311310530:LM=1323838224:S=ZDhXutXmKl RAgRqmt
text/plaint en-ust
gzip, deflatet no-cachet
keep-alivexq~!q~+t&GET /maps/api/js?sensor=false HTTP/1.1xur [B¨Û ¯ T‡ xp
window.google = window.google || {};
google.maps = google.maps || {};
(function() {
function getScript(src) {
    document.write('<' + 'script src="' + src + '"' +
                   ' type="text/javascript"><' + '/script>');
var modules = google.maps.modules = {};
google.maps.__gjsload__ = function(name, text) {
    modules[name] = text;
google.maps.Load = function(apiLoad) {
    delete google.maps.Load;
    apiLoad([null,[[["http://mt0.googleapis.com/vt?lyrs=m@169000000\u0026src=api\u0026hl=en-US\u0026","http://mt1.googleapis.com/vt?lyrs=m@169000000\u0026src=api\u0026hl=en-US\u0026"],null,null,null,null,"m@169000000"],[["http://khm0.googleapis.com/kh?v=101\u0026hl=en-US\u0026","http://khm1.googleapis.com/kh?v=101\u0026hl=en-US\u0026"],null,null,null,1,"101"],[["http://mt0.googleapis.com/vt?lyrs=h@169000000\u0026src=api\u0026hl=en-US\u0026","http://mt1.googleapis.com/vt?lyrs=h@169000000\u0026src=api\u0026hl=en-US\u0026"],null,null,"imgtp=png32\u0026",null,"h@169000000"],[["http://mt0.googleapis.com/vt?lyrs=t@128,r@169000000\u0026src=api\u0026hl=en-US\u0026","http://mt1.googleapis.com/vt?lyrs=t@128,r@169000000\u0026src=api\u0026hl=en-US\u0026"],null,null,null,null,"t@128,r@169000000"],null,[[null,0,7,7,[[[330000000,1246050000],[38 6200000,1293600000]],[[366500000,1297000000],[386200000,1320034790]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026"]],[null,0,8,8,[[[330000000,1246050000],[386200000,1279600000]],[[345000000,1279600000],[ 386200000,1286700000]],[[354690000,1286700000],[386200000,1320035000]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026"]],[null,0,9,9,[[[330000000,1246050000],[386200000,1279600000]],[[340000000,1279600000],[ 386200000,1286700000]],[[348900000,1286700000],[386200000,1302000000]],[[368300000,1302000 000],[386200000,1320035000]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026"]],[null,0,10,19,[[[329890840,1246055600],[386930130,1284960940]],[[344646740,1284960940] ,[386930130,1288476560]],[[350277470,1288476560],[386930130,1310531620]],[[370277730,13105 31620],[386930130,1320034790]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1.15\u0026hl=en-US\u0026"]],[null,3,7,7,[[[330000000,1246050000],[386200000,1293600000]],[[366500000,1297000000],[ 386200000,1320034790]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026"]],[null,3,8,8,[[[330000000,1246050000],[386200000,1279600000]],[[345000000,1279600000],[ 386200000,1286700000]],[[354690000,1286700000],[386200000,1320035000]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026"]],[null,3,9,9,[[[330000000,1246050000],[386200000,1279600000]],[[340000000,1279600000],[ 386200000,1286700000]],[[348900000,1286700000],[386200000,1302000000]],[[368300000,1302000 000],[386200000,1320035000]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026"]],[null,3,10,null,[[[329890840,1246055600],[386930130,1284960940]],[[344646740,128496094 0],[386930130,1288476560]],[[350277470,1288476560],[386930130,1310531620]],[[370277730,131 0531620],[386930130,1320034790]]],["http://mt0.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026","http://mt1.gmaptiles.co.kr/mt?v=kr1p.12\u0026hl=en-US\u0026"]]],[["http://cbk0.googleapis.com/cbk?","http://cbk1.googleapis.com/cbk?"]],[["http://khmdb0.googleapis.com/kh?v=49\u0026hl=en-US\u0026","http://khmdb1.googleapis.com/kh?v=49\u0026hl=en-US\u0026"],null,null,null,null,"49"],[["http://mt0.googleapis.com/mapslt?hl=en-US\u0026","http://mt1.googleapis.com/mapslt?hl=en-US\u0026"]],[["http://mt0.googleapis.com/mapslt/ft?hl=en-US\u0026","http://mt1.googleapis.com/mapslt/ft?hl=en-US\u0026"]],[["http://mt0.googleapis.com/vt?hl=en-US\u0026","http://mt1.googleapis.com/vt?hl=en-US\u0026"]]],["en-US","US",null,0,null,null,"http://maps.gstatic.com/mapfiles/","http://csi.gstatic.com","https://maps.googleapis.com","http://maps.googleapis.com"],["http://maps.gstatic.com/intl/en_us/mapfiles/api-3/7/7","3.7.7"],[2537847418],1.0,null,null,null,null,0,"",null,null,0,"http://khm.googleapis.com/mz?v=101\u0026"], loadScriptTime);
var loadScriptTime = (new Date).getTime();
getScript("http://maps.gstatic.com/intl/en_us/mapfiles/api-3/7/7/main.js");
sq~ sq~     w     t Content-Typet Datet Expirest
Cache-Controlt Varyt Servert X-XSS-Protectiont X-Frame-Optionst Transfer-Encodingxsq~     w     t text/javascript; charset=UTF-8t Fri, 13 Jan 2012 06:10:13 GMTt Fri, 13 Jan 2012 06:40:13 GMTt public, max-age=1800t Accept-Languaget mafet
1; mode=blockt
SAMEORIGINt chunkedxq~9q~Ct HTTP/1.1 200 OKxt GETxxq~
pt apixq~ pt mapsxq~ ppPˇˇˇˇq~ q~ xpp 4’¨£ísr java.util.HashMap ⁄¡√ `— F
loadFactorI    thresholdxp?@ w   t http://maps.google.com:-1q~ x

DVCPRO HD footage comes in all white - Premiere CS6

Similar Messages

Maybe you are looking for