Dvd and Bluray not working HELP !

when I insert a dvd or bluray into my laptop it asks for upgrades. When i click on it does not work . i went to troubleshoot clicked on media support and went on the website . there were comments and posts about the same problem . one of the posts said that it worked when u install the HP Mediasmart DVD software well its not working !!! IT ACTUALLY ENABLED MY DVD AND BLURaY USAGE! i need to know how to unistall the HP Mediasmart DVD software and get w,e updates my computer was asking for !!! plssss help meee !!
thank you !
This question was solved.
View Solution.

Your Software & Drivers page is here,with any updates available:
http://h10025.www1.hp.com/ewfrf/wc/product?product=4125925&lc=en&cc=us&dlc=en&task=&lang=en&cc=us
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

SOMEONE PLEASE HELP ME THIS IS MY FIRST TIME DOING THIS MY IPOD IS DISABLED AND IT SAID CONNECT TO I TUNES I DID THAT AND ITS NOT WORKING HELP ME PLEASE AND THANK U

SOMEONE PLEASE HELP ME THIS IS MY FIRST TIME DOING THIS MY IPOD IS DISABLED AND IT SAID CONNECT TO I TUNES I DID THAT AND ITS NOT WORKING HELP ME PLEASE AND THANK U

Please turn off your caps lock.
See http://support.apple.com/kb/HT1212.

I got my Imac and Trackpad in may so its new and the batterys have run out on the trackpad, so i have put new batterys in and its not even turning back on i have tried the batterys the other way round ( i used duracell) and still not working, HELP

I got my Imac and Trackpad in may so its new and the batterys have run out on the trackpad, so i have put new batterys in and its not even turning back on i have tried the batterys the other way round ( i used duracell) and still not working, so i put the old batterys in and it still wont turn on. I am getting so angry woth apple things, the make it sound better than it is and over pice it, i paid over a grand for my imac and it dont even come with a cd SLOT. Please can some one help!

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

HT201210 i restored my iphone 3gs to factory settins and now it says to connect to itunes when i turn my phone on i try to onnect to i tunes and its not working help asap

i restored my iphone 3gs to factory settings and now when i turn it on it says to connect it to itunes well i tried that and its not working then i tried to hold the power button for three seconds then the home button for ten seconds but still nothing please help asap

If iTunes doesn't recognize it, do this:
http://www.apple.com/support/ipad/assistant/itunes/

DVD and CD not working right

When I play a DVD on my PC, I get talking before the people start talking. The picture stops and go.
Then when I put a CD in, there is no sound. Everything worked good before. Could you tell me what is wrong.

Hello @lellery,
I understand that your DVD/CD optical drive is not able to read the audio on discs properly, and I would be happy to assist you in this matter!
Does the audio work when playing a file on the computer, or when streaming a video? Is this a recent or a reoccurring issue?
In the meantime, I recommend re-installing the original software and hardware drivers that first came with your computer. This can be done by following the steps in this document on Using Recovery Manager to Restore Software and Drivers (Windows 8). To update the newly installed software, please follow this resource on Using HP Support Assistant (Windows 8). This should help to ensure that the audio drivers work correctly when playing optical drive media.
I also suggest taking a look at this document on Resolving DVD and Blu-ray Movie Problems (Windows 8) for additional troubleshooting steps.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

IPhone 4s Getting Hot for no reason and wifi not working help?

The otherday my phone was in my pocket and I could feel it getting hot, so I pulled it out of my pocket and noticed it was a lot hotter than it should be, after noticing this I noticed that my wifi was not connected so I checked SETTINGS<WIFI and there was no connections, the little icon just kept spinning and spinning, so then I toggeled it off and on, no luck, turn airplane mode on and off still no luck, I even toggled of my mobile data no luck.
I preformed a reboot, (held both lock and home button together) and checked again, NOTHING.
I then turnt it off for 10 mins ( held lock button slid red icon across) and the phone got colder and then the wifi started working again.
then last night it did it again, I have taken the phone out of its case and changed the charger(just incase these were affected it), I then tried everything again, it helped but not for long, tonight it has done the same thing so I thought nothing of it, il just do what I had previously done,
BUT NO! not even resetting network settings helped, neither did erasing all data, neither did placing the phone into restore mode, restoring via itunes and then setting the phone up as new, just incase the backups contained software glitches causing the wifi not to work.
I have been screen shotting the phone in and out of charge showing no wifi connections are showing for proof for when I take it to the apple store thursday (everyother day was fully booked).
Being that my phone still is covered by apple care, Ive got proof that it is defective/tempermental(incase it starts working again and then stops) and obviously they can have a look at it, take it apart or whatever i dont care I want it fixed! but will they replace it?(the whole phone) and also will it be for free as ive still got apple care warrenty and it is hardware problems?
ALSO i never had any problems with 5.1.1 so I hope if i get a replacment it will be 5.1.1 as I wont update until 6.0.1 is stable enough

*also, i have just reset all settings again and my wifi connections have appeared! this is taking the P*** now apple sort it out!

Rock Band 3 keyboard and GarageBand not working - help!

i'm having trouble using my Rock Band 3 keyboard as a MIDI input device to my Mac Pro (Lion) running GarageBand.
i'm using a generic midi-USB converter cable
i connected the keyboard & computer, plugging the midi IN plug of the cable into the midi OUT socket of the keyboard.
RESULT:
RB3 keyboard: all 4 red lights on the keyboard flashes
Midi-USB converter cable: red power LED = on, amber "IN" LED flashes about 3x per second
GB: program does 'detect Midi device'
BUT, pressing keys on keyboard has no effect, and there is no indicator on bottom blue display panel of GB when i press a key.
PS: if i REVERSE the connection, just in case teh cable was wired wrong (plug midi OUT cable into midi OUT socket), it still doesn't work, but 2 differences:
RB3 keyboard: a single red led comes on (opposed to all 4 red lights on the keyboard flashing)
Midi-USB converter cable: red power LED = on, IN and OUT LEDs stays off
help!
thanks!

Use Windows 7 System Restore in Safe mode to roll back system to b4 the Logitech install.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Iphone 3gs- updated to the ios 5.0.1... since then i plugged it into itunes, an now my phone restarts itself every 3-4 minutes! Restored 4 times and still not working help please!!!!!

iphone 3gs- updated to the ios 5.0.1... since then i plugged it into itunes, an now my phone restarts itself every 3-4 minutes!!! it so annoying! its useless, i cant do anything with it. restored it 4 times and its still doing it!!! please help!!!
i contacted o2 and they said id have to pay to get it fixed after sending it away for ten days if their was a fault, when im still under warranty!! contacted apple who will get back to me!

I am assuming you updated to version 5.1.1, not 5.0.1 since no legitimate version of 5.0.1 is available.
Where is this iPhone from and what means did you use to unlock it?

My granddaughters new mac book pro is locked and screed frozen on msg saying do you want to shut down. Keyboard, scroll and mouse not working Help

I mean screen

Linc Davis wrote:Most importantly, do not waste your money on "DiskWarrior," an expensive piece of software that's utterly useless if you have backups, which you absolutely must have. Spend the money on one or two external hard drives instead, and set up Time Machine to back up to those drives. That will do a lot more for you than DiskWarrior.
"Thank you BDAqua for your input,
Took it to the store to have some professional experts take a look at my computer, however all were convinced I lost the data and was no longer able to retrieve it. Took your advise and bought DiskWarrior. Problem was fixed in 5 minutes!! and all my data are still there. Perfect! Thanks for your input and putting a smile on my face again.
NP_NY"
BTW, you might enjoy these DiskWarrior review/recommendations...
http://discussions.apple.com/thread.jspa?messageID=9645801&#9645801
http://discussions.apple.com/thread.jspa?messageID=10541019#10541019
http://discussions.apple.com/thread.jspa?messageID=11918925&#11918925
http://discussions.apple.com/thread.jspa?messageID=12684129#12684129
http://discussions.apple.com/thread.jspa?messageID=12744794&#12744794
http://discussions.apple.com/thread.jspa?messageID=12912879#12912879

Re: WinXP and Java not working, help!

Oh, nevermind...
I found a way to fix it by including the directory which contains the project in the CLASSPATH. Seems like overkill, but it solved the problem.

Scripting is turned on.
The weird thing is that I don't get an errormessage.
I can see in the bottom of my screen what should
d happen, but nothing happens.I think there's an icon to the left of the message at the bottom of the screen - click (or doubleclick) it.

I have an older IMac 5. I installed snow Leopard on. Now my DVD drive is not working. Discs go in but it dosn't boot up or show in finder. Then disc won't eject unless i shut down and restart. HELP !

I have an older IMac 5. I installed snow Leopard on. Now my DVD drive is not working. Discs go in but it dosn't boot up or show in finder. Then disc won't eject unless i shut down and restart. HELP !

Snow Leopard cannot run on a PPC G5 Mac as it requires an Intel processor. Please confirm what Mac you have.

Updated my HP Laptop to Windows 8 and now DVD driver will not work. Help!

I have a Hp Pavilion dv-7013cl Entertainment PC and everything was working perfectly. I updated to Windows 8 about a month ago and had some problems. I then did a clean install of Windows 8 and now all the bugs are fixed except my DVD drive will not work.
I insert a DVD or CD and nothing happens. I go to My Computer and click on it and it just ejects the DVD. I don't know what to do and need my DVD drive.
Also, I tried to go to device manager and reinstall the driver but that didn't help.

Hi Crosby,
Take a look at this document and try the troubleshooting steps. Please let me know if it helps to resolve your issues.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

CD/DVD reader is not working, please help.

My cd/dvd reader is not working at all, when I put any cd or dvd on it, the led of the reader starts blinkin but then it stops and nothing happens. I'm using a hp pavilion dv7-1025nr, windows vista 64-bit. Maybe there are some drivers that i should download, in that case, can some one help me with link?, Thanks.

When you access this page from the link, ensure that this is your machine by entering your Model # and then trying your Product # (both on the Service Tag on the bottom of your computer). This will confirm your Model#/Product# for future updates.
HP Support & Drivers Page for Your Machine
Sig: Pavilion Model Series# dv9500t (t=Intel)_CTO_Prod# RL653AV_Vista Ultimate (64-bit)_SP1_Intel 2 Duo CPU T7500_2 GB Ram_BIOS F.09_NVIDIA 8600M GS_200GB 7200RPM SATA Dual HD (100GBx2)_HP 300GB HD USB Kit for xb3000_8/2007

Satellite A500 and Win8 - DVD drive is not working

I have upgraded my Satellite A500-17X to Windows 8,but now my DVD Drive will not work.
Anyone know how I can get it working again.
Thank You.
Cumbrian

Solution here:
http://www.csd.toshiba.com/cgi-bin/t...e&soid=3516888
*Uninstall the Toshiba programs:*
• TOSHIBA Recovery Media Creator
• TOSHIBA Disc Creator
Then restart your PC using the Power-->Restart option in Windows 8.
Your CD/DVD should be accessible now.
For help with uninstalling these programs follow the instructions below
*To Uninstall a program or application:*
1. At the START screen type Control Panel
2. Select Programs --> Uninstall a program
3. Find the two programs listed above and uninstall these applications
4. After the application programs are uninstalled restart your computer using the Power-->Restart option in Windows 8
5. When the computer power back on the CD/DVD drive should be available
If the CD/DVD drive still does not appear follow the instructions below to uninstall a device driver
*To uninstall a device driver:*
1. At the START screen type Device Manager
2. Select Device Manager > DVD/CD-ROM drives > right click on the device displayed > select Uninstall.
3. After the driver uninstalls, power down you computer using the restart method. The driver will install automatically when the computer restarts.
4. The CD/DVD drive should now be shown.

I can't read in Mavericks DVDs and Bluray data burn with UDF system files burn with Snow Leopard, please help me. Thanks

i can't read in Mavericks DVDs and Bluray data burn with UDF system files burn with Snow Leopard, please help me. Thanks

They are DVDs with video files from a little more than 2 GB per file, were burned in Snow Leopard, with UDF file system, now that I updated to Mavericks when I try to read disks displays the directory in the finder a moment and then disappear and does not display them show them more. It is impossible to read the discs, but only those who were burned with UDF file system. Thank you for your help.

Dvd and Bluray not working HELP !

Similar Messages

Maybe you are looking for