DVD auto-launch for PC playback?

Is there a way (in DVDSP or otherwise) to force a PC to play a DVD once it's been inserted? A client of mine is having real issues with the fact that the disc doesn't start playing automatically when she puts it into her PC laptop for playback. I know this could be done on CD-Roms with a .INI file, but am unsure about this one... especially since the DVD relies on the PC's DVD player emulator to play it. Any help, even if it's an explanation of WHY it's difficult or can't be done, would be EXTREMELY HELPFUL. Thanks!!!!!

I probably should have asked this at the start; Is she trying to watch the DVD using Windows Media Player? If this is true then you have the source of the problem.
Windows Media Player is notoriously buggy. So much so, that hardware manufacturers will include a free software DVD player with all their computers. HP typically includes WinDVD, and I believe Dell includes PowerDVD. Use anything that is installed on her computer besides WMP.
It is always frustrating to have to deal with a client that excepts no responsibility. "Sure it plays fine on Macs, and Windows computers, and stand alone DVD players, but I'm having problems playing it on MY computer. So therefore... there must be something wrong with the disc." Logic just never seems to apply for them.

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