DVD burner-drive error reported

Everytime I burn something, it burns halfway and a message appears stating that: the drive reported an error, sense key=hardware error, sense=0X09, 0X01, tracking servo failure
Do I need to take it in to a Mac store? I purchased the AppleCare...HELP!
PowerBook G4 Mac OS X (10.3.9)

I HAVE HAD THE EXACT PROBLEM BURNING DVD'S, on and off for over a year now. It doesn't appear to be a "media" issue because it won't burn in ANY application regardless if it is a DV Stream, MPEG4, Quicktime, etc. I have tried it in TOAST 7, iDVD and I get this message:
THE DRIVE REPORTED AN ERROR SENSE KEY=MEDIUM ERROR SENSE CODE= 0x73,0x03
In all cases the application will "process" and encode the media, then when it gets to the recording part on the DVD, it consistently spits out the DVD and displays the message above.
NOT SURE what I can do. Have worked 10 years as an editor from AVID to Final Cut and this error seems to be inherent in the hardware. Maybe Apple can investigate this and provide us with an alternate writer for the G4.
I'm using Read/Write MATSHITA DVD-R UJ-815: Any thoughts, anyone?
POWERBOOK G4 17" Mac OS X (10.3.9)

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Keep getting the same error as well. Run cd/dvd diagnostics and it should tell you... "The last failed data CD or DVD burn had error code 261(0x00000105)".

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Hi again dasuncj,
Thank you for the quick reply!
So that I can better diagnose the error message with your specific brand of HP Pavilion 06, I will need to know both the model and product number. This can be found by using this video below:
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Need recommendation for external DVD burner drive!

I'm one of the officers for a film club at the University of North Carolina at Wilmington. Recently, I discovered that we had, in our offices, a fully-functional, if not somewhat dated, iMac G4. After getting the neccessary OS X upgrades (it's now running the latest version, 10.4.8), I need to upgrade the CD drive, which is currently just a CD burner drive. It can't even play DVDs, much less burn them, both things we need to have working if we want people in our organization to be able to use this computer.
Since I don't want to physically remove the drive and replace it with an internal DVD burner drive, I'd like a recommendation for a good external one. I noticed that there's only one option on the Apple Store, the LaCie d2 DVD+/-RW Drive, and that doesn't look like it's been getting very good reviews. Does anyone have any other options I could choose from?
iMac G4 Mac OS X (10.4.8)

Good point Keith.
I have no experience of this model but this one from OWC (a company who get very good press on these boards) promises iDVD 5 and 6 support. It's somewhat cheaper than the Lacie in the Apple store but doesn't have Lightscribe.
mrtotes

DVD Burn fails (Error code 0x80020022), newish drive, just applied updates

Hello,
when i try to burn a data dvd with a variety of files from finder on my power mac g5 it thinks a while and then fails with the message:
Burning the disc failed because communication to the disc drive failed (Error code 0x80020022)
I just downloaded the latest OS updates last night.
Disc utility showed permissions problems in some files on my boot drive including in a darwin folder but they repaired fine.
Two weeks ago apple replaced my superdrive and i hadn't tried burning a dvd since then, but cds did and do burn fine.
This computer is under warrantee but in case the latest software updates caused this, or if someone has an easy fix that would allow me to save the trip to the store for analysis and potential couple day wait...
i'm all ears!
Thanks, Will
Software overview
System Version: Mac OS X Server 10.4.8 (8L127)
Kernel Version: Darwin 8.8.0
SONY DVD RW DW-U21A:
Firmware Revision: AADB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
hardware
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (2.2)
Number Of CPUs: 2
CPU Speed: 2 GHz
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 1 GHz
Boot ROM Version: 5.1.8f7
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (2.2)
Number Of CPUs: 2
CPU Speed: 2 GHz
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 1 GHz
Boot ROM Version: 5.1.8f7
Power Mac G5 Mac OS X (10.4.8)

Thank you for your help!
At one point in the last few days i did run out of disk space on one drive, but i think i had 5Gig free on the short drive when i was trying it earlier, and i have upped that to 30.
My spindled HP DV-16Xs worked on the drive i had before pretty darn well.. I've tried a bunch of unlabeled ones, i've also tried burning at 1x, and i went out and bought some jewel cased verbatim dvd-r 16Xs, same problem.
I will take one more shot at finding the best media using that website, get some 8Xs if i can find them, before hauling it into apple.
without the dvd burner it's hard to backup very well, I was planning to get a external hard drive next month.

Burner drive Error

I have two burners in my mac pro. my top burner has started giving me errors... if I use iDVD it doesnt see the burner when I go to burn a dvd. DVD Studio pro works on it sometimes and burns fine. Toast gives me the error that it is a unstabe connection. I still you it to read from just fine. Everything has worked before so how can I fix this thing?

I also have identified a burner error caused by 10.5.7.
After upgrading, my DVD burner's cache size is repeatedly being scrambled after a couple successful burns, rendering the drive unable to successfully burn again until I reboot. This repeatedly happens when booted from my 10.5.7 partition, but never ever happens under 10.5.6 (or earlier).
see my post:
http://discussions.apple.com/thread.jspa?threadID=2013029&stqc=true
To further explain:
I have a MDD G4 (dual 867Mhz) with 1GB RAM and a Radeon 9800 Pro video card. I have four internal hard drives (1.25TB total) and two internal DL DVD burners (a Pioneer DVR-115 and a Toshiba Lightscribe SH-S202N). The Toshiba device is my primary burner, and I use Toast (either 9.0.5 or 10.0.2) to burn DVDs on a very regular basis. After uploading to 10.5.7, an annoying problem keeps re-occurring. After successfully burning 1-2 DVDs, Toast stops recognizing that the Toshiba DVD burner exists. And will not recognize the drive as a writable device until I shut down and reboot. Disk Utility 11.1 continues to see the drive, but I have not attempted to burn with it. Even though Toast (either version) refuses to recognize that device anymore, nevertheless CDs & DVDs inserted in it will still mount on the desktop and can be accessed normally. I can still burn discs with my Pioneer drive when this problem is in effect, but the failure rate increases to about 50% regardless of the media type. So it appears to be affecting my second burner, but in a more limited way.
When I boot off my 10.5.6 or 10.4.11 partitions, this problem never happens, and both bruners perform flawlessly. But it repeatedly happens when booted into 10.5.7 after I sucessfully burn 1 or 2 DVDs. Also, I notice that after the problem occurs, in System Profiler 10.5.7, it lists that the "Cache" (size) of my Toshiba burner as 65536K (whereas, before the problem is in effect the same drive reports a cache size of 2048K--the true size). All the other device info remains correct. So I suspect that there is some bug in 10.5.7 that causes the ATAPI driver to modify the reported cache size for the device, which freaks Toast out so much that it simply ignores that the drive exists anymore. Restarting the Mac doesn't reliably "reset" the drive back to normal, but shutting down--waiting for 10 seconds--and restarting always works in resetting the situation.
I originally updated to 10.5.7 using System Update, but then re-upgraded using the 10.5.7 Combo Updater, but that had no effect on the problem.
I have not encountered any other problems with 10.5.7, but I cannot use 10.5.7 unless this problem is solved by Apple.

Looking for external Lightscribe DVD burner drive

Does anyone have experience or a suggestion for an EXternal Lightscibe compliant DVD burner for Windows 8.1?

Hi,
Please try:
http://www.ebay.com/bhp/external-lightscribe-drive
http://www.amazon.com/LG-Electronics-GP08LU10-LightScribe-External/sim/B001TOD5B2/2
http://www.pioneerelectronics.com/PUSA/Professional/Computer-Drives/DVR-X152
http://www.centrecom.com.au/lg-ch12ns30-blk-bluray-combo-12xbd-r-16xdvd-bd-rre-sl25gb-and-dl50gb-lig...
I've got the last one, bought 15 months ago, over $80 same shop. I only ran few tests .
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BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

External cd dvd burner drive

Would i be able to use a external cd drive on my mac? also will it work if i boot up in windows xp would windows recognize it also thanks

JC519 wrote:
Would i be able to use a external cd drive on my mac? also will it work if i boot up in windows xp would windows recognize it also thanks
Yes, you can use an External CD drive on your Mac. Yes, Windows will also recognize the same external drive. I use an External FireWire DVD burner because it is faster than the iMac's internal slot load drive. You can also use the external CD/DVD drive to install Windows using Boot Camp, as noted in the Boot Camp Assistant instructions.

No dvd burn drive

Hello, I bought a season of a television show off of itunes, and I want to back it up, but my computer doesn't have a dvd burner. The show is taking up way to much space on my hard drive. My friend has a dvd burner on his computer, and I was wondering if there was any way I could transfer all of my files to his computer, back them up on dvd, but still be able to watch them on my computer.

Well you can back it up to an external harddrive or if the file size is below 700MB burn it to a data CD.

Dvd burn calibration error

My G4 superdrive has stopped burning dvds. In seveeral applications it goes through the prep process (encoding, writing etc.) but then I get an error message about failing the power calibration (0x73.0x03)
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Hello Piotr
First of all please notice that after installation of non-Toshiba firmware on your own you will lose warranty for the drive. Anyway, on one forum I have found interesting solution. You can try it:
1) click start
2) select control panel
3) click on administrative tools
4) click on services
5) browse your way down to IMAPI CD BURNING COM SERVICE
6) right click (on IMAPI) then select properties
7) in the middle of the window it will say start up type. Click on the arrow to the right and select disabled.
8) click APPLY
I have also noticed that Nero starts much faster as before. I also recommend you to test different empty medias.

Power Mac G5 DVD burning failed Error code 0x80020022

I have a Power Mac G5 and every time I try to burn a DVD it gives me this error: Burning the disc failed because communication to the disc drive failed. (Error code 0x80020022)
Has anyone contacted support about this? If anyone has contacted support and got this problem solved, please share your experience with us
Thanks!

The same thing happened to me in September, and I had to delete my entire computer and start over. I just received the same error againt today and I don't want to have to start over again. Were you able to resolve it?

CD/DVD not working (error report included

The cd drive blinks for 4 minutes and just ejects the disk in windows. I dont know why it isn't working. I tried reinstalling the drivers in device manager, running in safe mode, and it didnt work
Troubleshoot CD/DVD Drives
Publisher details
Issues found
Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)
Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)The drive is empty or the media format is not supported
Not fixed
Insert readable media
Completed
Microsoft Fix it Solution - MoreOption
Microsoft Fix it Solution - MoreOptionMicrosoft Fix it automated solution
Fixed
Microsoft Fix it Solution - MoreOption
Completed
Potential issues that were checked
Your CD/DVD class filter was not recognized
Your CD/DVD class filter was not recognizedYour CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry.
Issue not present
Your CD/DVD device is not recognized
Your CD/DVD device is not recognizedYour CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry.
Issue not present
Drive is disabled (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)
Drive is disabled (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)The CD/DVD drive have been disabled in Device Manager
Issue not present
Drive is not assigned a drive letter
Drive is not assigned a drive letterThe CD/DVD drive is not accessible via an assigned drive letter
Issue not present
Issues found
Detection details
6Media in CD/DVD drive is not readable (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)Not fixed
The drive is empty or the media format is not supported
Insert readable mediaCompleted
Insert a readable CD or DVD into the selected CD/DVD drive
6Microsoft Fix it Solution - MoreOptionFixed
Microsoft Fix it automated solution
Microsoft Fix it Solution - MoreOptionCompleted
Microsoft Fix it automated solution
Potential issues that were checked
Detection details
Your CD/DVD class filter was not recognizedIssue not present Your CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry. Your CD/DVD device is not recognizedIssue not present Your CD/DVD device may not be recognized when plugged into your computer. This problem may occur if upper and lower filters are being used in the registry. Drive is disabled (TSSTcorp CDDVDW TS-H653Q SCSI CdRom Device)Issue not present The CD/DVD drive have been disabled in Device Manager Drive is not assigned a drive letterIssue not present The CD/DVD drive is not accessible via an assigned drive letter

Hello ReyHpComputer,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your Optical Drive is not working correctly and you are seeking assistance. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
If you happen to be running Windows 7 you can try the HP Support document: Drive Cannot Read Discs (Windows 7), as it was designed to help resolve issues with the Optical Drive not reading discs.
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Macbook Cd/Dvd burner drive wont read Cd's properly, but Dvd's are fine.

Hello.
I recently updated my Macbook 1,1 to Snow Leopard, and got new RAM and HDD. Therefor I'm importing my cd collection once again, but when i put in a CD, it makes loud weird noises and either ejects the disc automatically, or doesn't import/read the cd probably (and very slowly).
The weird thing is, is if i put in a DVD in the drive, it read it fine, with no noises or slow speeds.
What should i do?

In the past, this sort of behavior has indicated on my home computers that the optical drive is beginning to fail. If this is the case, then the cheapest and easiest solution is to purchase an external optical drive. See link at the bottom of this post. On the bright side, you may be able to use this as an opportunity to get some added functionality (ie lightscribe).
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=40000420&IsNodeId=1& Description=external%20cd%2Fdvd%20drive&bop=And&Order=PRICE&PageSize=20

Driver errors reported when trying to start objects

We have a standard PCI can card, and are developing in the following environment:
Software written in VC++ Version6,
running under NT4.0,
Port configured as 'CAN0',
using extended arbitration IDs.
We create one network interface object, and, depending on the test configuration, four CAN response objects.
The problems are :-
1) if the network interface object (nio) is configured as 'start on open'= TRUE then the other objects fail to initialise. If the other objects aren't started, the nio works perfectly though.
2) If the nio is configured not to start on open, the other objects will initialise successfully (obviously not a lot of use though).
Any attempt to call ncAction trying to start any of the objects will however fail with a status of 0xBFF62002, which is CanErrDriver.
Below is a stripped down set of events as to how we start our card.
AttrIdList[0] = NC_ATTR_BAUD_RATE;
AttrValueList[0] = 125000; //BaudRate;
AttrIdList[1] = NC_ATTR_START_ON_OPEN;
if( Response_Enabled == 0 )
AttrValueList[1] = NC_TRUE;
NotificationStates = (NC_ST_READ_AVAIL |
NC_ST_ERROR | NC_ST_WARNING | NC_ST_STOPPED);
else
AttrValueList[1] = NC_FALSE;
// don't look for stopped state else it
// will interrupt continuously.
NotificationStates =
(NC_ST_READ_AVAIL | NC_ST_ERROR |
NC_ST_WARNING);
AttrIdList[2] = NC_ATTR_READ_Q_LEN;
AttrValueList[2] = 50; //500;
AttrIdList[3] = NC_ATTR_WRITE_Q_LEN;
AttrValueList[3] = 20;
AttrIdList[4] = NC_ATTR_CAN_COMP_STD;
AttrValueList[4] = 0;
AttrIdList[5] = NC_ATTR_CAN_MASK_STD;
AttrValueList[5] = 0; // NC_CAN_MASK_STD_DONTCARE;
AttrIdList[6] = NC_ATTR_CAN_COMP_XTD;
AttrValueList[6] = 0;
AttrIdList[7] = NC_ATTR_CAN_MASK_XTD;
AttrValueList[7] = 0; // NC_CAN_MASK_XTD_DONTCARE;
// Configure the CAN Network Interface Object
Status = ncConfig(szCanObject, 8, AttrIdList,
AttrValueList);
CheckStatus(Status, "ncConfig");
CCanObject* pCanObject = new CCanObject;
pCanObject->m_phObject = new (NCTYPE_OBJH);
ASSERT (pCanObject->m_phObject != NULL);
Status = ncOpenObject(szCanObject,
pCanObject->m_phObject);
CheckStatus(Status, "ncOpenObject");
if (Status == 0) // object was
// successfully created
// add the CAN object to the list,
// indexed by name
m_CanObjectMap.SetAt(strObjectName,
pCanObject);
// create a string to identify the Notification
pCanObject->m_pszObjectName = new char[strObjectName.GetLength() + 1];
strcpy(pCanObject->m_pszObjectName, strObjectName);
// Create the notification used to store incoming frames.
// CanCallback will be called whenever a frame is available,
// a background error occurs, or no frame is received for 30 seconds.
// We pass a pointer to the global Queue data structure to the
// callback's RefData parameter.
Status = ncCreateNotification(
*(pCanObject->m_phObject),
NotificationStates,
NC_DURATION_INFINITE, //CAN_TIMEOUT
pCanObject->m_pszObjectName,
CanCallback); // name of callback fn
// check callback was installed
CheckStatus(Status, "ncCreateNotification");
at this point we kick off a timer for 200 msecs, and then carry on when the timer expires.
This allows the card to get itself settled.
This consists of checking configuration, and doing the following code for each of the response objects.
The things that change are the object names, the arbitration IDs, and the response data.
AttrIdList[0] = NC_ATTR_COMM_TYPE;
AttrValueList[0] = NC_CAN_COMM_TX_RESP_ONLY;
//failed bff62002 if objects set to 'start on open'
// All of the following are here as a result of testing.
// The setting above is the one that should eventually be used.
// Finally resolved by not using start-on-open above.
// AttrValueList[0] = NC_CAN_COMM_RX_UNSOL; //worked
// AttrValueList[0] = NC_CAN_COMM_RX_PERIODIC; //failed bff62005
// AttrValueList[0] = NC_CAN_COMM_RX_BY_CALL; //worked
/// AttrValueList[0] = NC_CAN_COMM_TX_PERIODIC; //worked - crashed with unhandled exception on closure though
// AttrValueList[0] = NC_CAN_COMM_TX_BY_CALL; //worked
// AttrValueList[0] = NC_CAN_COMM_TX_WAVEFORM; //worked - crashed with unhandled exception on closure though
// Specify watchdog timer period
AttrIdList[1] = NC_ATTR_BKD_PERIOD;
AttrValueList[1] = 1000;
// respond with DLC
AttrIdList[2] = NC_ATTR_BKD_READ_SIZE;
AttrValueList[2] = 0;
AttrIdList[3] = NC_ATTR_BKD_WRITE_SIZE;
AttrValueList[3] = DataLengthCode; // normally 3
AttrIdList[4] = NC_ATTR_CAN_TX_RESPONSE;
AttrValueList[4] = NC_TRUE;
/* This attribute is ignored for CAN Objects which transmit data. */
AttrIdList[5] = NC_ATTR_RX_CHANGES_ONLY;
AttrValueList[5] = NC_TRUE;
// maximum number of frames to hold in read queue
AttrIdList[6] = NC_ATTR_READ_Q_LEN;
AttrValueList[6] = 0;
// The write queue length is set to zero (queuing disabled).
// This means that for each request, the most recent data written
// using ncWrite will be transmitted in a Data Frame.
AttrIdList[7] = NC_ATTR_WRITE_Q_LEN;
AttrValueList[7] = 0;
// build the CAN object name
sprintf(szCanName, "%s::XTD0x%08lx", CanBus, ArbitrationId );
//*arbitration IDs normally used are
//*0x19008000,
//*0x19008001,
//*0x19008002
// configure the CAN object
Status = ncConfig(szCanName, ATTR_LIST_LEN, AttrIdList, AttrValueList);
// check for errors
CheckStatus(Status, szTemp);
// Open the transmitting CAN Object. The object starts up, but it
// will wait for the first call to ncWrite before it transmits a Data
// Frame.
CCanObject* pCanObject = new CCanObject;
pCanObject->m_phObject = new (NCTYPE_OBJH);
ASSERT (pCanObject->m_phObject != NULL);
Status = ncOpenObject(szCanName,
pCanObject->m_phObject);
CheckStatus(Status, szTemp);
if (Status == 0) // CAN object created successfully
// Store CAN bus information into object
pCanObject->m_strCanBusName = CanBus;
pCanObject->m_strCanName.Format("%s", szCanName);
pCanObject->m_ArbitrationID = ArbitrationId;
// add the CAN object to the list, indexed by name
// put data into output buffer
for (int i = 0; i < DataLengthCode; i++)
Transmit.Data[i] = DefaultData[i];
// setup CAN object output buffer
Status= ncWrite(*(pCanObject->m_phObject),
sizeof(Transmit), &Transmit);
CheckStatus(Status, "ncWrite");
// create a string to identify the Notification
pCanObject->m_pszObjectName = new char
[strObjectName.GetLength() + 1];
strcpy(pCanObject->m_pszObjectName,
strObjectName);
Status = ncCreateNotification(
*(pCanObject->m_phObject),
NC_ST_WRITE_SUCCESS,
NC_DURATION_INFINITE,
pCanObject->m_pszObjectName,
NotificationCallback);
// check callback was installed
CheckStatus(Status, "ncCreateNotification");
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
So, Any ideas what we're doing wrong ??
The cards were new in December 2001.
Software driver version installed is Version 1.5.1
It makes little difference which card we use, as we have many cards at this site in various pieces of test equipment, and I have tried at least 6 !
Things are beginning to get a little depserate here =:-/
Regards,
John Webster.

Many thanks for the prompt reponse Diego.
A couple of comments on what you have written above.
The Response objects are only used for the 4 messages that need responses. All other messages are handled (received) by the Network Interface Object. Is it still therefore true to say that I should be using NC_CAN_ARBID_NONE ?
I think the answer will be yes, but want to confirm.
Am I correct to say that from your description, the only change was as belows :-
AttrValueList[2] = 0;
AttrValueList[3] = 0;
AttrValueList[6] = NC_CAN_ARBID_NONE;
Should I also be setting NC_ATTR_CAN_COMP_STD to NC_CAN_ARBID_NONE too ?
Many thanks for your help. This one has been causing us a lot of problems for a long time. I have changed many of the pa
rameters, but must admit I don't think I tried that one before.
Just off now to try this, see if it makes our code work !
Regards,
John.

Qwerky..dvd/cd drive error -70012

i listened to a music cd yesterday, then today put in a picture cd and nothing. had to use the paperclip. long story short...i put in the same music cd and it too never appeared on the desk top. paper clip again. when i fire up dvd player it has this code. any help?

Many thanks for the suggestion.......I won't even pretend that I understood the bit about the registry....
However, after I posted last night I turned off the lap-top (as against re-start or hibernate) *and when i switched it back on today, the DVD was back and seems to fine.*
Cannot explain, but will keep your post on file in case the problem re-occurs.
By the way, the problem didn't just appear and disappear overnight, it has been there for a few months through many re-boots, system restores, physical removal and re-installation.
So maybe it just sensed I had asked for help and decided to stop playing silly-buggers with me!!
Thanks

DVD burner-drive error reported

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