DVD burner not recognized

I have been thru 2 external DVD burners Maxwell & LG with USB connections. Both worked OK until I used Lightscribe then they are not reconized. They show up in system profiler but dvd icon will not come up on desktop. I threw out light scribe, disconnected the drives and still will not work. Does anyone have any suggestions?
Thanks
Paul

Yes OS is up to date. I signed into a basic account and it still does not work. Disk Utility say the BURN is unsupported but sys. profiler say BURN supported Generic. See images

Similar Messages

DVD burner not recognized in Leopard by iDVD 7.0.1

Not exactly the same problem I found in my searches, so made a new topic.
Setup: G4 tower, dual Giga Design 1.8 GHZ, 1.5 MB RAM, Pioneer 109 burner.
System Profiler shows ability to burner everything including +r DL.
I had to use a 3rd party hack to get iMovie 7.1 installed. Leopard did not recognize my 1.8 processor as legitimate. It would recognize it if downgraded to 1.7 GHZ, but I chose not to do so. iMovie 7.1 (iLife 08) now launches and works, but I used iMovie HD to make this project.
1. I have burned other DVDs in Leopard with this DVD burner successfully, including a usable (proven) backup of my Tiger and Leopard DVDs, both DL.
2. I have over 100 GB space available on my Startup drive as well as 80 GB on another internal drive that is storing the iMovie project. The imovie project in question is 15 GB.
3. After creating the project in iMovie HD, I exported ("shared") to iDVD 7.0.1, chose a built-in theme and started the burn process. All was going well, so I went to bed. G4 set never to sleep for this project.
4. Next AM found that "error - .... disk not burned due to burner not recognized (error xxxxx). Didn't get the exact error number, but the iDVD project, when saved to Desktop was only 137 MB. The iMovie HD project is 15 GB, so iDVD should have created a project about 3 + GB.
5. Have NOT tried Apple Hardware test. Doesn't make sense to do so when the burner works fine in Leopard for other projects.
Is this problem due to iDVD 7.0.1 failing to be compatible with my G4 configuration like iMovie 7.1? Got no warning when installing or launching iDVD from iLife 08.
Any suggestions? I hope I've given enough useful info.
Incidentally, I'm not in a corner, as I copied the iMovie Hd project to a fW drive, and then used iDVD 7.0.1 on my MB Core Duo to render and burn it. Just want to find out what the problem is with my G4.

I'll try that. It may work as it is not iDVD making the determination if the optical drive is "qualified" but DU. As I said in my original post, I have burned DVDs in this internal burner using Leopard and a Finder Burn Folder. It is only iDVD that is between me and success.
I did manage to get the iMovie HD project burned using iDVD 7 on my Intel iMac. I will try editing another iMovie HD project, exporting to iDVD7, and saving as a disk image to a FW drive. I will report back the results, but it may be a day or two before that happens.
I should also probably try the same routine that failed on the chance that it was just a fluke.

DVD burner not recognizing DVDs

I've had a mini for quite some time now, and recently in the past few weeks I've had a strange problem where it no longer recognizes burnable/burned DVDs. CDs work fine, retail DVDs on movies work fine, but I am unable to access any of the things I've burned myself.
I've tried 3 of the types of burnable DVDs, and have even dug up some of my old DVDs I burned myself on this computer and they all do not mount. I've checked the system info, and the drive is still being detected as a DVD burner, so I am at a complete loss as to what could be causing this.
Any help would be greatly appreciated

I'm having exactly the same problem as this.
The last discs that I burned would have been in October/November, and after that I noticed that the Mac would no longer recognise burned DVD's.
As I need to burn some more discs I've been testing in the past few days and can confirm:
1. Will not read from burned DVD-R
2. Will not recognize blank DVD-R
3. Will recognize blank DVD-RW, but will not burn to them
I'm now searching around to see if it's a hardware or a firmware problem.
The data on the drive from System Profiler is as follows:
MATSHITA DVD-R UJ-835F:
Firmware Revision: GGND
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No
Any ideas anyone?
Thanks in advance.
Mac Mini G4 1.42ghz Mac OS X (10.4.8)

External DVD burner not recognized

February 2014 Mac Pro
Final Cut Pro X
A DVD burner and an LG BluRay burner.
I believe the reason why I can't seem to burn either type of disc anymore is because I have plugged them into different USB ports over the many days I've been using these devices. They work fine on other computers and were working fine on this one, but Final Cut Pro uses a "Create Disc" program that I believe gets confused by which disc drive is to be used.
Final Cut Pro X completes the transcoding and goes to burn the DVD or BluRay disc (depending on which I selected in the Share menu) but nothing happens anymore.
How do I flush the hardware cache (if there is one) and restart with these external devices. The Mac Pro only has 4 USB ports but I needed more so I swap out the cables from time to time as I sync iPhones or upload memory cards to iPhoto.

Found my own problem.
I use a program from Jeppesen to download FlightCharts for my Garmin G1000 on my MacPro called JDM. It loads an app called JSUM that doesn't close or exit cleanly after using the software. This service utility interferes with the USB ports and prevents a whole host of devices from working properly. I had to use Activity Monitor to close JSUM service and then rebooted. (I also deleted the app)
All was returned to normal!

DVD Burner not found

I have recently installed a new DVD burner on my PC however when I tried to burn a DVD from Premier Elements it states that the burner is not found.
I have however been able to burn a disc when using AVCHD as it finds the burner.
The drop down for the find burner location is alos blank and not letting me find the drive.
Does anyone have any suggestions as top what I can do to get the dvd recognised.

endfates
This is now the 4th old post (this time only 1 year old instead of 3 to 4 like the others) in which you are sharing the same generalized report on what worked for you with a burner recognition problem. In each of your other threads that I am finding, I am asking for the following same supplemental information from you, information which I feel is important to your shared content. So, I repeat
endfates
What version of Premiere Elements are you working with and on what computer operating system is it running?
With what type of burner are you working where you had this burner not recognized issue - Blu-ray/DVD/CD or just DVD/CD?
What specific video codecs did you find it necessary to install beyond what was provided for by the program, QuickTime, Windows Media Player,
and the usual assortment of players?
Besides "burner not recognized", did you have any "media not present" issues as well?
This information would be important since there is a 4 year gap between since the last entry in this thread (2010) and your post in this thread
tonight (2014).
Thank you.
ATR
Again, I point out that there are negative as well as positive aspects to the try this and try that "codecs". That is why I feel the requested information is important to the serial generalized messages that you are posting one after the other tonight in 1 to 4 year old threads.
ATR

Pioneer sata dvd-rw not recognized

I have a Pioneer sata dvd-rw not recognized problem. I installed a new Pioneer dvd burner. It is Sata. It works fine, but every time I boot into Win xppro sp3 I get the found new hardware, it lists the correct drive and has the error that it cannot be installed. Just have to cancel that message, but yesterday I went to install a new copy of windows on another drive connected to the the pc, the windows cd booted up asked the usual questions and then started setup and message came up and said it could not continue, because there was no cd drive. Once I quit laughing and pointing to the cd drive, I figured I better find out if it came be fixed. I also have a sata hard drive connected internally to the pc. This works fine also. If I boot to the sata drive the sata dvd burner is recognized and it is installed. Works fine. Does anyone want to tackle this one? I tried showing the windows cd where the burner was and expained to it that it was inside the drive already, but it just won't listen. The pc worked fine with the old ide drive. Thanks in advance.
MSI K8NDiamond Plus , AMD 4800 X 2, Xigmatek HDT-S1283 CPU Cooler
2 GB Corsair TWINX2048-3200C2PT DDR-400
EVGA 8800gt, Thermalright HR-03 Plus cooler
Mushkin 580 watt quad rail power supply, RaidMax Smilodon case with 3 fans

I assume that you have tried installing the drivers? If not try these:
For SATA 1-4 connectors:
NVIDIA GeForce nForce4 SLI x16 chipset dirvers (http://global.msi.com.tw/index.php?func=driverfile&dno=2437&i=1)
This nForce CK804+C51 Win2K/XP driver 6.82 WHQL package contains the below components:
Ethernet driver version 5.09 (WHQL)
Network Firewall management tools
SMBus driver version 4.5 (WHQL)
Installer version 4.89
Win2K IDE SATARAID driver version 5.52 (WHQL)
Win2K IDE SATA_IDE driver version 5.52 (WHQL)
Win2K RAIDTOOL application version 5.52
WinXP IDE SATARAID driver version 5.52 (WHQL)
WinXP IDE SATA_IDE driver version 5.52 (WHQL)
WinXP RAIDTOOL application version 5.52
SATA 5-6 connectors:
Silicon Image 3132 Serial-ATA & RAID Drivers (http://global.msi.com.tw/index.php?func=driverfile&dno=2426&i=0)
Description • WHQL certification for K8N Diamond and P4N Diamond
• Supports Win2000/Win XP for K8N Diamond and P4N Diamond
• Driver version: 1.4.3.0(SATA), 1.2.3.1(RAID)
• WinXP 64-bit driver version: 1.2.3.1(RAID only)

My dvd drive not recognized in device manager,getting the yellow explanation mark.

my dvd drive not recognized in device manager,getting the yellow explanation mark. Tried uninstallingdevice drive and scanning for new hardware. scanned for updates, etc. I getting no results. The laptop is a Pavilion DV5. Thanks

Hi,
It could be that the drive has a Hardware issue, but try the following.
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, open Device Manager, right click the DVD drive and select Uninstall. When this has completed, restart the notebook and let Windows rediscover the device and check.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HT5639 after The Boot Camp for Windows 8? DVD Drive Not Recognized or Reading CD/DVD

after i made The Boot Camp Setup for running Microsoft Windows 8? DVD Drive Not Recognized or Reading CD/DVD

thanks for the response
1. Yeah I thought that's a mandatory thing because i need to be able to control the brightness with my keyboard, updated graphics card, boot camp control panel, etc
2. No there's no enable for this because Windows 8 recognizes it as a "disconnected device" and asks me to reconnect the dvd drive to the machine (which it obviously already is).
3. Ive tried those before, also even editing the registry but it didnt work.
It's weird because it never happened before on Snow Leopard » Lion bootcamp driver updates. Just in Mountain Lion

Previously burned DVD's not recognized

Since I upgraded to SL- I've started having problems with my Optical drive (I think).
Previously created older movies burned on DVD-Rs (G5 PPC) when inserted in my iMAC are not recognized as DVDs.
Instead I get a message that I've inserted a blank CD (not DVD) in the machine.
These movies used to play just fine on my iMAc and still do on stand-alone players.
My Mac further indicates that these are blank CDs -and can be re-burned (which should be impossible).
Also, if I insert an older DVD with a PAPER label, the optical drive spins down and stops dead.
Non-paper label disks spin normally.
Am I looking at a failing optical player-- failed software, or both?
any help appreciated.

"My Mac further indicates that these are blank CDs -and can be re-burned"
You cannot "reburn" DVD -Rs.
"Also, if I insert an older DVD with a PAPER label"
As a precaution, never insert a DVD or CD that has a paper label. The drive heat can sometimes melt the glue leaving little pieces of paper inside the slot drive during ejections, burning, etc. Reason why I hate slot drives. Wish Apple bring back the tray drives.
If I were you, I would clean my drive "several" times w/a drive cleaner, repair permissions and restart the computer after each burning session.
If little pieces of paper are stuck inside the drive, you will have no alternative but to take your computer to a repair shop for removal & cleaning.

DVD content/burn not recognized

Approx half of my previously recorded DVD's content not recognized. The DVD is recognized as recordable (unused) when inserted, but actually has been burned and contains content. Content is mixed... RAW files/Aperture projects. Running on OS 10.6.8, 17" MBP.
Any suggestions?

If you can't boot from a recovery disc by turning the machine on, the drive is malfunctioning. Time for a repair.
If you simply can't see it in My Computer, see this document.
CD / DVD drive missing from 'My Computer' (Windows Explorer)
-Jerry

CD/DVD Problems w/7.3: Error 261 - DVD Backup & Not Recognizing Audio CDs

Hello,
Since updating to iTunes 7.3 I have had issues with:
1) iTunes recognizing an Audio CD - so I cannot currently import from CDs. This goes for Windows too in Windows Explorer; I get an I/O issue error
2) iTunes making a backup DVD - I receive the iTunes error 261 with a fresh disk; however, my Picasa photo program quickly created a photo backup DVD.
Windows does successfully recognize a CD-ROM. Toshiba, my notebook manufacturer (Model M35-S456) does not recommend any chipset updates. I checked Intel's site (Chipset is 855PM - I/O controller is 82801DMB (ICH4M)) and it really seems like overkill to mess around with this since the issue appears linked to install iTunes 7.3.
I have followed troubleshooting suggestions and submitted my diagnostics (to assisting Apple determine drives that are having problems) at the following post - http://docs.info.apple.com/article.html?artnum=93444
Thank you,
Derek
Here is my output for iTunes CD/DVD diagnostics (with Audio CD in):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
TOSHIBA Satellite M35
iTunes 7.3.0.54
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), Pfc (2.5.0.204), sscdbhk5 (1.0.0.1), Cdr4_xp (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce FX Go5200 32M/64M
Connected Device Information:
Disk drive, TOSHIBA MK8025GAS, Bus Type ATA, Bus Address [0,0]
Disk drive, USB Flash Memory USB Device, Bus Type USB
CD-ROM Drive, MATSHITA DVD-RAM UJ-820S, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: MATSHITA DVD-RAM UJ-820S, Rev 1.00
Drive is empty.
The last failed data CD or DVD burn had error code 261(0x00000105). It happened on drive D: MATSHITA DVD-RAM UJ-820S on DVD-R media at speed 0X.
Toshiba M35-S4561 Windows XP Pro
Toshiba M35-S4561 Windows XP Pro

hi, this could be a gracenote cddb issue, when you pop in an audio cd, itunes tries to access the gracenote database > if it cannot then sometimes the cd will not populate in itunes. to test : disable your internet connection entirely > then pop in an audio cd > does it read the disk? > then it is likely and issue with something blocking itunes from querying that site/server.

DVD drive not recognized after Security update

Hello -
Well, for whatever reason I decided to apply some Apple software updates today. I repaired permissions, did a back up to an external Firewire drive with SuperDuper and downloaded several packages - iDVD 6.0.2, iMovie 6.0.2, Quicktime 7.1, iPhoto 6.0.3, iWeb 1.1, and Security Update 2006-003. I installed the Security Update and rebooted. I had read about an issue with DVDs, so promptly inserted a DVD-R disc of mine with a movie on it (not a commercial DVD, footage I had shot on my own). It was not recognized. I restarted with the mouse button held, no luck. I repaired permissions, no change.
I restarted from the backup on the external drive and cloned the backup over to my Powerbook. The problem did not go away, there the DVD sits, unrecognized. Tried to see if DVD player would see the DVD, got a message "There was an initialization error. A valid DVD drive could not be found [-70012]" disc burning in System profiler says no burning device was found. Tried to re-install DVD player via 4.6.1 update, got a message "Compatible DVD hardware was not detected, installation will not proceed".
Where to next? I haven't booted into open firmware to try to eject the disk that way, but one post on the discussions here somewhere had no luck. I'd really rather not erase and re-install and migrate from my back-up, but if that is all that's left, ok. Thanks for your help.
BTW, 10.4.6 ona 1.5 GHz Al PowerBook with 2GB RAM, not original RAM but Samsung from OWC. Thanks again.

Well, one thing I had not tried was to reset PRAM//NVRAM. I combined that step with shutting down, unplugging the power cord and letting it sit for 15 minutes. Reconnected power, restarted while holding cmd-option-P-R through the second start-up chime, and viola, my DVD appears on the desktop, the drive is listing in the system profiler, problem gone. Thanks all for the rapid responses.
Darth

DVD Drive not recognized/Reinstall of OS 10.3.9 - No install disc(s)??

I have an iMac G4, single 1.25 GHz currently running 10.3.9. After a recent bout of trying to install additional RAM and the Superdrive failing and needing to be replaced suddenly the new DVD burner I had installed to replace the original Superdrive isn't being recognized by the iMac. It will play DVDs put in it (commercial or previously burned) but it will not allow me to burn new content, either files or through iDVD. The computer guys who installed the new DVD drive tell me some of the system pathways (or similar such language) that recognize the drive have been messed up and the easiest way to go would be to reinstall the overall system.
First, I'm curious if there might be an easier solution to try and get the iMac to re-recognize the new DVD drive for burning. And that's in large part because . . .
Second, I can't seem to find the computer install discs that came with my computer some five years ago. I have the OS 9 disc, which doesn't help me, but the OS X disc is no where to be found.
I've seen some other posts with suggestions on where to find versions of Panther and Tiger to buy. If I have to buy one of those I will, but I'd really just like to be able to restore my system's previous functions.
Thanks for any help you can offer!

missalee:
First Repair Disk Permissions in Applications > Utilities > Disk Utility.
Then try Patchburn
Hope it helps.
cornelius

DVDs Are Not Recognized

I updated my PowerMac (2.0GHz G5, 3GB RAM, LaCie dual-layer DVD burner) to 10.5.6. I tried burning a DVD (copied from a VHS tape and converted to a VIDEO_TS folder, and burned via Toast), and everything was fine, but it crashed halfway through burning the DVD. That's happened before (ever since switchig to Leopard), but not recently. So, I put in another DVD+R and the same thing happened. So, I restarted the machine, and now it won't even recognize that there's a disk in the drive.
So, I powered down and restarted the machine and the same thing happens. I also tried DVD+R DL, and they're not recognized, either. I haven't tried putting in a DVD movie yet, though.
Any ideas?
TIA

Thanks for the replies.
I tried to mount blank DVD-R and DVD+R discs with sudo mount /dev/sr0 /mnt/CD.
I keep getting the answer: mount: no medium found on /dev/sr0.
On some discs it returns with:
mount: wrong fs type, bad option, bad superblock on /dev/sr0,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or so.
but I have not been able to find a pattern for when it will do this.
I ran smartctl -T permissive -i /dev/sr0 with a disc in the drive and got this response:
=== START OF INFORMATION SECTION ===
Vendor: MATSHITA
Product: DVD-RAM UJ-832
Revision: 1.00
Device type: CD/DVD
Local Time is: Fri Jan 31 06:18:51 2014
device Test Unit Ready [medium or hardware error (serious)]
SMART support is: Available - device has SMART capability.
SMART support is: Disabled
Temperature Warning: Disabled or Not Supported
My first thought is that the two thinkwiki pages that I posted have links to firmware updates far past 1.00. However, I still can't tell which drive I have.

Mac DVD Superdrive not recognized in Encore CS5

I'm trying to burn a DVD using Encore CS5 on my new Mac Pro. I already spoke with Apple to troubleshoot to see if it was the drive. It was not the drive. Therefore, there is a problem with Encore not recognizing the drive. In the destination window in Encore, where it says "Recorder" in the build tab, it says "None Found". Anyone know what the problem is?

Well, in the WINDOWS world some software will cause Encore to not be able to "see" a drive, so read the links below... I don't know if the same kind of thing happens in the MAC world
Things and Software to AVOID when authoring/burning a DVD
Start --> http://forums.adobe.com/thread/608660?tstart=0
#2 here has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941?tstart=0
Again in the Windows world, if the user can't or won't remove the offending software for some reason, the solution is to have Encore build the project to hard disk (folder or create an ISO) and then use 3rd party software to burn the folder or ISO to DVD
Added
In fact, just go ahead and tell Encore to write the project to your hard drive and then use other software to write that output to a DVD... if that works, you know that "something" is getting in the way of Encore being able to communicate with your drive

DVD burner not recognized

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