DVD burner will not recognize my DVD disc DVD-R or +R on IQ500 model. Suggestions?

I've tried two different brands and two types of DVD. I have tried to burn to disc through Adobe Elements and Windows Media Player and another. I've spent 4 days trying to figure this out. Someone please help me!!!!
My DVD burner does say it is up to date and working properly. I have burned music and videos before on it. I'm stumped.

Hi.
I wonder if we may have some details about your pc. The operating system and product number should be enough. (P/N) Really would like to help you figure the issue out. There may be updates available for your product that can help resolve the problem.
Jonathan

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Hi,
First, try the automated fixit from Microsoft on the link below.
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Hello crollinsphoto1, welcome to the HP Forums.
It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
I'd recommend starting with this document:
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Hi @Vikingx,
Thank you for your reply.
I would just like to let you know that I am taking over for Futoji and will do my best to assist you!
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Have you tried Using Automated Troubleshooting (Windows 7)
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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CPU=Athlon 2000+
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Hi:
Wellcome to the forums !
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Hi Ppprrrggg,
The following information was copied from Troubleshoot problems with creating a DVD-Video using Windows DVD Maker
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Hi,
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DVD burner will not recognize my DVD disc DVD-R or +R on IQ500 model. Suggestions?

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