DVD burner works but only through 3rd party programs

I have the PIONEER DVD-RW DVR-112D and I get the disk not recognized error for blank dvds- doesn't matter the brand. Using a program called Burn x I can burn disks, but if I go over the size limit it just kicks it out. I'm trying to do a full backup of my files and really don't see why the drive doesn't work normally since it still burns using another program. I've done permissions, techtools, and reinstalled the driver but still won't mount to desktop.
Any thoughts?

oh and everything else works just fine, commercial DVds, or dvds I've already burned mount fine

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