DVD burner would not play cd in iTunes

Help. I bought a new dvd multi-format burner. I put a CD in and opened it with iTunes. I could see all the songs. When I hit play the player just scrolled quickly down all the songs and stopped. It's not the cd. My other cd drive works fine. When I play the cd from the New burner drive it worked in Microsoft's Play music thing-a-ma-bob, but at a fraction of the volume.
Did a go around with I/O Magic who blamed iTunes. I told it was their drive. Does anyone know of a good external multi-format drive that will work without this issue? I do have the new iTunes 7 downloaded. Also, when I imported from this New drive and tried to replay the songs it did the same thing when playing directly from itunes library.

I had a problem where a iTunes burned cd would not play within iTunes. Here is what I did:
Quit iTunes
open your finder
go to your user account / library / preferences folder
look for the com.apple.iTunes.plist file
drag it to the trash
i trashed all the com.apple.iTunes... files (there were 4)
start iTunes and see if it works.
these are just preference files that get re-written once you set you open the program again.

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