DVD Burns Dual Layer gives Scrambled Results & Crashes OSX!

Hello,
I'm using Disk Utility in Leopard to try and copy a DVD dual layer. The method I use is create DVD Master image using disk util, then burn to Dual Layer disc using Disk Util again. I've tried DL +R and -R from Verbatim, Imation, a No-Name brand, TDK, and the result is all the same - the DVD when played back on a Sony DVD player is all scrambled and jerky. The source DVD is fine.
Also if I try and play the burnt DVD in Leopard DVD Player, the whole MacBook freezes and requires power off to reset it!
Anybody else seen this before?

KimonoW wrote:
the DVD when played back on a Sony DVD player is all scrambled and jerky. The source DVD is fine.
This could be due to your DVD Player not being able to play DL burned media. Mine places burned SL DVD's no problem, but balks on DL DVD's. Won't even load them. Does the original DVD have DRM enabled on it? If so, then that is most likely the problem. Most movie DVD's have it enabled now a days, and some computer games (like The Sims for example) have it enabled too.
KimonoW wrote:
Also if I try and play the burnt DVD in Leopard DVD Player, the whole MacBook freezes and requires power off to reset it!
No clue, sounds like a kernel panic. What happens if you try to run the DVD on another machine?

Similar Messages

Troubles When Trying to Burn Dual Layer DVD's

I'm not having any success when trying to burn to DL DVD's.
I've tried two brands, same results.
I have a mid-2009 macbook pro, which supports DL burning accourding to system settings:
MATSHITA DVD-R UJ-868:
Firmware revision: KB19
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Every time I attempt to burn (I've tried both Disk Utility when trying to burn an ISO, and the application "BURN" when trying to just burn data files)
I see it "writing" for a few seconds and then it says "finishing"
Then after it does that for a while I get the error:
"Unable to burn ... (The disc drive didn't respond properly and can't recover or retry.)
I can burn single layer dvd's just fine, wasted one just now to make sure my drive didn't go crazy.

Besides the brands, the writter can sometime makes the differnce. Memorex, Verbatim and many other name brands are actually made by the same OEM company in Taiwn, CMC I believe.
Check also the layer break point. If set incorrectly, your discs will end up to be coaster anyway. Check this article see if it helps.
How to burn dual layer DVDs

Firmware upgrade for Matshita DVD-R UJ-845E to burn dual layer DVD?

Dear All
I have a PowerBookG4 with a Matshita DVD-R UJ-845E which it seems apple has disabled from burning dual layer DVD. I've read around that there are firware upgrades that can enable actions again. I can't find any for Matshita DVD-R UJ-845E, though. Any ideas?
Thank you!
Angie
PowerBookG4 Mac OS X (10.4.8)

angie1976 you have me directly.
As stated in previous posts there have been several issues with the Matshita Optical drives that Apple has installed in there computers. Over time the problem has been discussed and it would appear that there are several things that come into play here.
Apple has made it so that many of the drives they intall are in fact not capable of there full potential.
It in fact boils down to an issue of Copywrite Infringment. Apple doesn't want to put itself in a position to be open to Lawsuits from the Motion Picture Industry.
Many of the drives that do not work up to there full potential have FIRMWARE updates that are offered by the manufacture to remedy this problem and some do not.
It has also been found that the casual user that burns DVD's isn't aware of the huige difference in the Format's available for DVD Burning. and the many limitations of these different drives as far as Media and Speed of Media is concerned. Many of the DL burners that were installed will not burn DL. Apple has had such a huge amount of dissatisfied customers that many that will take the time and if they still have AppleCare these drives will be replaced free of charge.
Here are a collection of links that will help you to understand the problem as it exists.
I will also say that upwards of 85% of the problems user expieriance is with POOR QUALITY MEDIA.
http://www.digitalfaq.com/media/dvdmedia.htm
http://www.videohelp.com/dvd
I also noticed that some others have chimed in as to the fact that Media was not the issue. This is not entirely true.
Here is another post that I answered that will also cover this subject that may help you understand the problem a little better.
Let me see if I can shed some light on this issue, for you.
Maybe some others as well can.
There are several Applications that are standard programs that come with OSX.
Of these, several have the ability to burn a project.
iTunes....iMovie.....Disk Utility.
Each of the above mentioned applications were developed for a specific purpose. However, they are capable of doing more than the original developers intended.
The problem in my eyes is the lack of information for a new user to Mac.
In what one would consider the perfect world, you simply choose a project, drag it in to one or more of the applications mentioned above and simply click burn and you are finished.
This is not always the case.
Often users are left with the issue of no clear cut direction on how to use these different burning softwares, and the ability to have a clear cut step by step user interface.
All of the furnished OSX burning software is in fact usable and works well.
The problem is HOW TO USE THEM.
The more experienced users find this either to be a non issue or will take the time to work with these different applications until they figure out how to use them.
There are of course different Advertisements and FAQ's that cover these to some degree that leave users more confused than when they started.
One of the major issues that accompany this problem is this.
Not all Burners that Apple uses in there machines are the same.
Not all Burners will accept all the different Media's that are available on the market.
Thus leaving many users confused. Not having a clear cut understanding of what the difference is between these different Media's and there use.
http://www.videohelp.com/dvd.htm
The above link offers an overview of this subject.
Apple has found itself in a delima with the Motion Picture Industry, as well as The Music Industry over the issue of offering there users with the capability of copying Copyrighted material. Thus leaving them open for Law Suits.
There was an in-depth article in one of the recent issues of Macworld Magazine, that went in-depth covering this issue.
It is almost impossible to cover all aspects of this issue on these forums.
There are of course different softwares available that make the burning experience much easier and user friendly.
Roxio is one of the industry leaders in the development of Mac compatible Burning Software. They offer 2 of the industry leaders in this area.
Toast-7 and Popcorn.
This solves only one portion of the problem. Both of these software offering give the user the ability to copy about anything.
However, there is so much controversy over the issue of Movie and Music copying, the manufactures of the Computers, and the Burners try to limit the users ability to copy these, and thus be clear of any Legal Issue.
Here again rises the problem of computer users being mad because the industry has placed limitations on there ability to use there product in a fast easy to use method.
Again there are work around to all of these issues.
The problem then becomes who out there is willing to tell us what is the easiest most trouble free method of using these computers, burners, software,and media.
The burner manufactures offer there burners.
To get them to work to there full potential the users then must search out the 3rd party Firmware updates that will enable them to work properly. This is not an issue with all burners but quite a few.
Most readers on these forums have read about the MEDIA compatibility and poor quality issues these are covered in a prior link.
To sum this up, the resources are available to do just about anything one wants to do in the copy area.
Not every copy problem is the same because of all the different elements that come into the equation, Burner, Media, Software, Firmware.
So if a user has a problem and needs the information and the resources to copy there projects whatever they may be.
Be through, give as much information as you can.
Keep it simple, No need for the use of exotic terms that most people don't understand anyway.
In-depth. Tell all aspects of the issue and what you have what you are using and what you want to accomplish.
If there is an answer out there.
Someone will Chime in.
The users on these forums for the most part are more than willing to share in there knowledge, free of charge.
One last thing,
When a user gives you an answer for you problem, for the most part they believe it to be a fact. Sometimes this isn't the case, we have all been guilty of, this is not done with malicious intent. It is done trying to help.
I personally have been misinformed, or tried a fix, that will work in one instance but not another. So tell all you can about your problem.
Cheers Don

Can't burn Dual Layer DVD-R on new Mac Pro?

Can't burn Dual Layer DVD-R on new Mac Pro?
I have a new Mac Pro with Pioneer DVD burner built in. I've since found out that it only burns Dual Layer +R type, and not the -R type.
My replication company need a Dual Layer -R type DVD as they can't get a glass-master off the +R type Dual Layer discs.
Can anyone recommend/suggest a cheap way of being able to either master off a DVD to Dual Layer -R disc, or perhaps copy my Dual Layer +R to a Dual Layer -R ?
Thanks guys.

Everything I have ever read about the DVD-R DL discs says the layer break can't be chosen by the author. It is not a DVDSP issue; it is an issue with the media.
This is actually listed in the DVDSP 4.1 Late Breaking News on page 15:
"Using DVD-R Dual-Layer Media
If your system contains a DVD drive that can write to the new DVD-R dual-layer media, you can burn your DVD project to it with DVD Studio Pro. However, there are several issues:
Since there is no current way for DVD Studio Pro to identify DVD-R dual-layer media as having two layers, burning a dual-layer project to it results in a warning appearing telling you that the DVD media may have insufficient room to hold the project. This message is based on the assumption that the disc is single layer. Both layers of the disc will be written to as needed, however, when you click Continue.
If you are burning a dual-layer project, the break point you set will not affect where the layer break actually occurs. Instead, the first layer is written to until filled, at which point the drive switches to writing to the second layer.
The switch between layers is a seamless layer change not supported by some DVD players, which may stop playing the disc when the switch point is reached.
Important: Do not use DVD-R dual-layer media unless these issues do not impact your project.
You can use DVD+R double-layer media for burning your dual-layer projects. With DVD+R double-layer media, DVD Studio Pro places the layer break point and sets the switch point to be nonseamless as specified in your project."
Can you tell us what drive you have and what firmware (revision) it is?

Problems burning dual layer DVD's

we have had lots of problems trying to burn dual layer dvd's. Single layer has been fine but is there some secret trick for getting dual layer to work? we have tried both the internal dvd burner and an external one and both are supposed to be dual layer capable.

about half of the ones we try get about half way through and then say media sense error (or similar wording) some of the others look like they have burned fine and then when it is writing the last little bit it just stops, this results in discs which are unreadable. The others look like they've burned fine and then don't play one of the items on the DVD once it is put in the machine.
Those that do play appear to stop about the level of the switch of layers.

Can my dv5 1017nr laptop burn DVD + R Dual Layer Disks?

Im just wonder if my laptop can burn Dual Layer format!

It should be able to do it. Which burning software do you have? I know nero will do a hardware info that will tell you what the drive is capable of burning. Also you can go into device manager and get the identification of the drive and then googe it to see if you can find the specs for the drive. I googled your laptop model and some standard specs on the internet showed you have a DVD-RW DL drive that can also read Blu-Rays. Burning dual layers is a bit difficult. They always want to give out on the jump to the second layer. I make an .iso file of the source disk and burn from that. It seems to work best.

Error Burning Dual layer DVDs

I can burn single layer dvds and cds just fine however every time i try to burn Dual layer DVDs i get error message that there is a hardware failure. I have tried several DVD manufactures to no avail. I finallly had a hunch there was a corrupt file someplace so i created a new user account and burned the file from using Finder and the dual layer burned just fine with my new user account. I repaired permissions on the bad user account (USing the snow leopard dvd and using the Disk utlity) and still no luck. has anyone had or have heard of this issue? Any ideas on how to find the corrupty file causing Dual layer dvd burns to crash? Btw i have used Toast, Finder and Itunes to try and burn the dual layers. Any info on this would be great

Yep, I have the same problem. I've re-booted, check all logs, and I get the same error. I was burning the same file, the first two DVD's went well, then I got the Communication error.
I make a living in Graphics, so my clients have to have the files I've created... This is a MAJOR issue!

Please help! why is the DVD burner not burning dual layer media in my G5?

I have tried, unsuccessully, to burn dual layer DVD's on my G5 using the latest iDVD software (iLife '08) but to no avail. I switch to dual layer in iDVD but invaribly, I always get a multiplexing error at the end of the burn. Any suggestions?
Rick

Are there any plans to update OS 10.4.11 to include a firmware update for the DVD drive? Or has it already been changed in Leopard?
Depending on what model of Superdrive you have, there may be a firmware update from the manufacturer, just not from Apple. Updating to the latest firmware from the manufacturer often provides for better media compatibility, faster burn speeds, and sometimes even features that were disabled by Apple's version of the firmware.
DVD-R DL discs have one major drawback if you're using them to burn video DVDs - you have no control over where the layer break is placed. The first layer must always be filled completely before any data is written to the second layer. DVD+R DL does not have this limitation. You can place the layer break anywhere you like, just as long as the first layer is more full than the second.

Problems burning dual layer DVDs - help...please

I'm trying to burn a movie onto a dual layer (8.5gb) DVD but my 12" G4 Powerbook doesn't like it. It doesn't recognise the DVD and spits it back out after 30 seconds or so of strange noises, whirring etc. Burning onto regular 4.7gb DVDs seems to work OK, so am I doing something wrong? Can anyone help? FYI the media is DVD +R dual layer, made by Emtec (BASF).
Powerbook G4 12 Mac OS X (10.4.5)

Well I certainly am no expert on media, but I went to Apple's store to look at the PowerBook's spec's. On the 12" it says "Slot-load 8x SuperDrive (DVD±RW/CD-RW)" and then on the 17" it says "lot-load 8x SuperDrive (DVD+R DL/DVD±RW/CD-RW)." So it appears to me that the 12" does not support dual-layer discs. I know that it doesn't have a dual-layer burner, but perhaps it will not even let you do a dual disc one side at a time. Not sure, just guessing.

Unable to burn Dual Layer DVD's with Toast

Hi all,
I'm having issues trying to burn dual layer dvd's with either Toast 10.0.8 or 11.0.1. I keep getting the Interface -50 error and sense key 0x02 error saying media is incompatible.
I have tried dvd's by DataWrite and Elite M and they both show error. It's strange though as I have been using previously purchased Elite M dual layer dvd's of the same spec as these newly purchased ones, and they worked fine!
My dvd drive is a standard OPTIARC AD-7170 that came with the Mac Pro as spec'd.
I am able to burn single layer fine, and dual layers are read. I'm just unable to write dual layer at the moment.
Any ideas? I'm stuck on what to do and what manufacturer's dual layer dvd's will work with this drive. It can just do +R DL.
Could it be I've been unlucky to have had 4 bad batches? I brought 2 x 2 (25 disc) tubs of DataWrite and same by 50 disc tubs Elite M.
Please help.
Thanks,
Ash
P.s. I have tried creating a new admin user account to see if I am able to burn under that. I get the same errors.
P.p.s. "Hopefully" this is just a media issue and I can find some that works again. If not and it is a drive fault what can I do? What writers spec'd same are available internal for my Mac Pro?
Message was edited by: AshleySmith06

Grant Bennet-Alder wrote:
If think you may be using the wrong speed-range media for that drive's capabilities. As I mentioned, there are two ranges, and 8X media cannot be written in a 2.4x (sometimes referred to as 4x) drive.
When you get an error message that actually tells you something concrete, you should listen to it:
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT
... is pretty unambiguous. It's a problem with the Media.
Off-Brand media is the next weak link in the chain. One of their many problems is that they vary wildly from batch to batch. Verbatim media are thought to be the "gold standard". Get a small number of Verbatim Media and see if you can make ONE master on the best in the market. If you can, the problem is in the Media. If you can NOT, the problem is in the process.
Like I mentioned I have never had issue with Elite M before, and I always set Toast to burn "Best" under the recorder settings.
Here's what system profiler says for the disc and drive...
OPTIARC DVD RW AD-7170A:
Firmware Revision: 1.N8
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: DVD+R DL
ID: UMEDISC DL1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x

Can my iMac 20 inch burn dual-layer DVD ?

Hi,
I bought my iMac 20" last year. It is running Mac OS X Tiger. My question is can i burn Dual layer DVD with my iMac ? How can I do it ? Is there a software to burn DL DVD ?
Thanks

Hi,
Have a look on here to find your iMac:
http://www.everymac.com/systems/apple/imac/index-imac.html
It probably supports DVD +R DL, which the Finder should be able to use for burning without any changes. As for other applications such as iDVD I'm not sure though.

Optical drive won't burn dual layer dvd

Yes, mine is capable of burning Dual layer dvds. It was the $1299 Core 2 Duo version 1 rev. ago. Got it in October. In the System Profiler it says DVD-Write: +R DL.
So, I stick a +R DL disk in there, and every time I go to write to it, the disc gets spit out and it says please insert a blank dvd. Now, you might think I'm inserting full DVD+r DL disks, however, that's impossible, because this is my only dvd writer I own and there is no way every disk in my pack came out of the box full of data.
Is there a brand that is guaranteed to work, does just my optical drive suck, or do all optical drives in macbooks suck and it's just a silly joke? I've seen quite a few threads claiming their dual layer writers don't work.

Noah Apodaca1 wrote:
I'm also having difficulties burning DL discs. I'm using Toast Titanium 7.1.2 and I just got done with 30+ minutes of burn time only to receive an error stating "The drive reported an error: Sense Key = MEDIUM ERROR; Sense Code = 0x02; NO SEEK COMPLETE"
I've been trying to use Windata DVD+R DL discs and I've got a nice collection of coasters so far. Is this something I should use my AppleCare to try to address, or is this a media issue?
I have experienced the EXACT same problem using Memorex DVD+R DL discs (not my fave), so I do not believe this has anything to do with the brand of discs.

IMac G5 not able to burn dual-layer DVDs

My iMac should be able to burn dual-layer DVDs, but it always seems to fail part way. It manages to burn DVDs and CDs fine.
I've read about using compressed air inside the drive to clean it, but I'm not sure how to go about doing that.
It's a MATSHITA DVD-R UJ-846 drive.

Have you tried repairing permission & restarting?
Have you tried a different brand of DVDs?
Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
"I've read about using compressed air inside the drive to clean it, but I'm not sure how to go about doing that."
If your drive needs cleaning, cleaning kits can be purchased from any store that sells CD/DVDs.

Troubleshooting Inability to Burn Dual-Layer DVDs

I have a Sony DRU-820A DVD burner, and which has stopped burning dual-layer DVDs—single-layer DVDs continue to burn successfully. I've tried using both the Finder and Toast 8 (which have both worked previously), but now the burn fails while the drive is filling the cache. I've attached the drive to another computer, and it works fine. I've also tried creating a new account on the computer and burning from it, but that fails, too. The only change I made to my system between when the drive was functioning and now was the installation of the driver for my printer. Unfortunately, I don't know what was installed in order to remove it an determine if that's the issue. However, the same drivers are also installed on the second computer I used to successfully test the DVD burner. I'd appreciate any advice regarding the best way to troubleshoot and resolve this issue. Thanks.

So are you saying that after you stopped being able to burn dual layer in the one computer, moving the drive to another computer enabled you to burn to the same dual layer discs?
Dual layer media can age pretty quickly if isn't one of the brands known to be high quality according to http://www.videohelp.com/dvdmedia/
Or if it isn't properly stored in jewelcases, or comes on spindles, or is written on, or labelled.

Can I burn dual-layer DVD's ?

I'm buying a CD/DVD-DL drive upgrade for my PowerMac. What's the least expensive way to burn dual-layer (8.5 GB) DVD's in Tiger? Is other software needed or is there a utility included in Tiger? Thanks.

When you insert a blank CD or DVD the Finder will pop up a dialog asking what you want to do - select the option to mount the image on the Desktop. You may then drag items to the disc image. When you are done select the disc image then select Burn Items from the Finder's File menu.
All of this as well as using Disk Utility can be found in Help. Select Mac Help from the Finder's Help menu or Disk Utility Help from Disk Utility's Help menu.

DVD Burns Dual Layer gives Scrambled Results & Crashes OSX!

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